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MAX BMW Motorcycles Parts Department
209 Lafayette Rd, North Hampton, NH 03862, United States
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MAX BMW Motorcycles Parts Department
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La
Review №1

Ive been relying on Max BMW for over 10 years to keep my bikes in top shape. They always offer good prices but fast service is essential when the bike is disassembled waiting for that One Part. Huge Inventory means one-stop-shopping as they have always had every part I needed, even for older bikes.

Ma
Review №2

Best place to buy BMW motorcycle parts. They have the full sortiment, easy to search for and even use the old-style but very effective Fiche system.

To
Review №3

Francis and the company employees are absolutely world-class. Responsive and treat new customers where you are motivated to buy more just to keep the connection. How can you not like a company that sends M&Ms with your order.Fast, responsive on-line service. I will be back.ToddClifton, VA

Da
Review №4

In the last couple of year, Ive ordered multiple items from MAX BMW like gloves, navigator 6, top-case and miscellaneous. Items arrived on time packed and wrapped nicely. In general prices are in-line with other BMW dealers with occasional special sales on particular style or inventory.

Ma
Review №5

Fast friendly service, my oil filter arrived quickly, thanks

Ge
Review №6

Great service! Jeremy, Mike and Jordan were outstanding. Quick equipment check over, Brake flush and new tires. Ready for some Dirtdaze! Thanks guys!

Si
Review №7

I was in need of some very obscure parts for a 1996 R1100 GS. I contacted two local BMW dealers and was told it would take 2-3 weeks for delivery. I’m not certain if MAX BMW actually had them in stock or if they dug a little deeper to find them for me. Regardless, the entire order was delivered in 3 days with constant updates on the order status. Very efficient service, communications, and website - with a wealth of information. Thanks!

Al
Review №8

Wonderful customer service! Super friendly and thoughful. Received my part on time and well packed.

Je
Review №9

Max BMW processed my parts order promptly, and I had my parts in just a couple of days. There was one part that was backordered, but they kept me posed on the status until it was back in inventory and promptly sent to me. Always excellent service!

Vi
Review №10

My go-to supplier for BMW Motorrad components -- I have had consistently good customer service with Max BMW for the two years Ive been ordering from them (vintage parts orders, and recently an apparel order). The staff exudes expertise and Russ went above and beyond to help provide even the smallest details for my inquiry. Shipping is timely and the post card / bag of candy is a nice touch as well.

Da
Review №11

Good customer service. Had the parts I needed and shipping was relatively fast. Website could be more easily navigable, but overall good experience

Bo
Review №12

Always great to stop in. Friendly staff, great service. Thanks for everything.

Ji
Review №13

Max BMW provides HANDS-DOWN *THE BEST* BMW parts service in the USA. Their communications is EXCELLENT and their shipping is FAST. This is the only place I buy my parts...and for a good reason! Hats off to MAX!!

Da
Review №14

Quick delivery, and my parts fit as advertised. Good people to deal with.

Ke
Review №15

I m happy with the product. im really glad the shipping was reasonable

Ch
Review №16

Found the website intuitive and easy to use. I loved the parts diagrams. My order was processed and shipped quickly. This order was to make up for the failure of another vendor and what a difference in service, which is what we are really paying for. I also had another order with Max BMW that experienced problems with shipping. The shipping company is reimbursing me, but what stands out is I made one call to Max, talked to Russ, and explained what happened. A duplicate order was quickly processed and is on its way. Being a small business owner myself, I certainly appreciate good service as I believe that is what sets me apart from competitors. Max BMWs level of service sets them apart from their competitors. Thank you.

BL
Review №17

Order from them online, parts showed up fast they send updates on status of the order, The best part is they sent me candy because we all know when your wrenching candy makes things better.

An
Review №18

Unparalleled customer service. Great communication. When my order was delayed recently, I was notified promptly as to why. When it arrived, I was pleasantly surprised to find a BMW travel coffee cup in side as a courtesy. For years MAX BWW have helped maintain my BMW K100RT, that I have owned since new, in tip top shape. I will never go elsewhere for my BMW parts and accessories!

Br
Review №19

Very helpful. Always quick. Honest about the true status of the order. Kinda like the girlfriend you never found. Well, if she wore blue overalls.

Al
Review №20

Recently ordered parts. You deal with an apparent fake person called Francis that would not respond to any Emails. After ordering parts you are asked to provide feedback on your order as they „truly value your business and strive to constantly improve, we want to hear from you.“ The feedback link provided gets you right back to the Onlineshop. An interesting interpretation of truly valuing business - the more the merrier - might work for others.Anyways, if you know what you need, you have no questions, and just want a transaction to be completed decently fast, go for it! However, you could also go with a dealer that does both: actually valuing customers and fulfillment of orders.

Br
Review №21

Order was shipped quickly and as ordered. I ask for a small ($6.00) credit to my order to reflect a reduction and combination of shipping charges which MAX Bmw honored. Thank you!

wi
Review №22

Fast Shipping everything is as described and very friendly and helpful people when you call to place order. Thank You

Al
Review №23

The vast and detailed catalog of parts and apparel. The Company communication and updates for product delivery is top-notch.

Ca
Review №24

Awesome!Ive only had the pleasure of dealing with them through their website, but the website is super clean and easy to use. Also the staff, over the phone, has been a tremendous help!

Da
Review №25

Great website, fair prices, fast shipping.

Be
Review №26

Excellent company to do business with. Stick availability and service is excellent and was very happy with the shipping speed as well. Definitely will be continuing to go to MAX BMW Motorcycles for all my bike needs.

St
Review №27

Easy online ordering, good prices and carries hard to find parts. I needed a rubber grommet for my K1600B side cover and this was the only place that had it. It was shipped and delivered when promised. They even included a tasty surprise... Great place, will order from them in the future. Thanks, MAX.

Da
Review №28

Wow, the part was at my door in less than a week! Lol, the sticker and bag of M&M’s was a nice touch. Guess they know how us DIY mechanics think.

Mi
Review №29

Some nice 1800s for sale.

St
Review №30

Excellent, thanks for excellent service and the candy which was included with the parts

Ke
Review №31

MAX BMW is the Northeast Mecca of the BMW riding community. I have purchased bikes, received service, and purchased parts and riding gear from MAX. I dare say there is no better staff anywhere. Every person there is a knowledgeable professional. They are all really into riding and never think you will leave there without striking up great conversation. I typically bank at least an hour just to chat with those guys. Prices for some parts and gear are nicely discounted. Their selection of gear is good considering how much it cost them to stock what they have. I will go no where else for service as their mechanics are top tier. This is one place I dont mind spending my hard earned dollars

Br
Review №32

Found what I was looking for and MAX sent my order quickly. Got DVD repair manual and MAX had them available--no waiting for shipment from Germany. Also got some BMW brand gloves (GS Dry Gloves) with the new Gore-Tex Gore-Grip. They are my current favorite pair for Fall-Winter-Spring.

An
Review №33

Good experience all around!

RT
Review №34

Great dealership to deal with. They were a bit slow identifying an estimated ship date for my order but responded to my call and shipped 2 Day FedEx. Wonderful!

Ga
Review №35

Excellent service, friendly staff.

St
Review №36

Very smooth and fast.

Jo
Review №37

Great service, prompt shipping.

Le
Review №38

Bought a turn signal mount for my 1996 R1100R from MAX BMW. The process was very smooth. Part arrived quickly and as advertised. Would definitely do business with them again.

Ma
Review №39

From Service to Parts to Sales, an absolute pleasure to do business with. Best experience Ive ever had in any industry.

Jo
Review №40

Thrilled with my purchase of a BMW Air Flow jacket & pants. Good price and shipped Fedex right to me door as promised. Gotta love it! Thank you Max BMW.

To
Review №41

Experience was good, little slow on updates and arrive with no notice, this was not necessarily bad save we have a thief in the neighborhood and so we like to be there for our packages. Otherwise part was as advertised, arrived pretty quickly with a goodie, thanks wife ate those!, Will do more business in the future!

Ri
Review №42

Order was easy, arrived on time. My only criticism is that I mistakenly thought that brake pads came in sets of 2. Not so and anyone ordering 1 brake pad is obviously making a mistake and should be questioned by the person filling the order. On the upside what I thought was a worn and very uneven wear at that apparently is the way it comes new and my pads were only about 10% worn.

Ki
Review №43

Flawless, couldnt have been better.At one point after receiving and installation It appeared part was defective.A single phone call and replacement was on the way, no questions asked.Excellent customer service.(Ultimately part was fine and replacement order quickly cancelled).

La
Review №44

I love doing business with MAX BMW. Great service and always informative when it comes to parts being delayed, alternatives, etc. I live in Las Vegas and we do have a BMW Motorcycles not very far away, but the thing is, they do not provide any form of service and they dont get back to you when you reach out, feels like they are We dont really care, but well take your money. I strongly recommend using MAX BMW, everything can be ordered online or by phone.

Ja
Review №45

Easy to navigate, fair prices and fast shipping.

je
Review №46

Easy on- line ordering. I called with a question on my order and my was answered immediately.

Bo
Review №47

Easy to order parts and fast delivery! Even got a bag of M&Ms in my order!! I have ordered twice from MAX and FAST delivery both times with accurate parts.

Ji
Review №48

Max is great to work with, always a quick shipment and always the correct items.

Li
Review №49

This company was spectacular at meeting our needs and getting the part shipped out to us.

Ne
Review №50

Well packed, very quick shipper, the deal could not have been any better. Highly recommend MAX BMW

Ma
Review №51

You want a top notch BMW dealership for motorcycles this is it! Nothing even comes close 🙂

To
Review №52

I ordered 2 clear rear signal lens for my 2016 bmw k1300s to replace the yellow/amber lens on the bikeWhen I opened the package they shipped me the yellow/ amber instead now I have 4 yellow lens so I went to eBay and ordered the clear lens again thru a different vendor I’ll see what happens when I receive the package 📦 😊

Te
Review №53

Maxs always gets my order on the way quickly.

Ir
Review №54

Always the best experience ordering parts via the website or going to the dealership. Ive been a longtime maxs customer and purchased 4 bikes there over the years.

Pa
Review №55

Very easy to place order. Delivery was perfect and I was kept up to date the entire step of the way. The jacket is amazing and we could not be happier iwth Max BMW.

Sh
Review №56

Service is great, online experience in frustrating. Package arrived in the time frame I requested - (Thank you for holding it).Not thrilled with how the luggage came with zero instructions on how to open it without keys (top case). I believe there is additional parts inside the top case but I cant get into it to confirm so I still do not know if the order is complete.The luggage arriving without lock-sets was a surprise. I get it now that I should have purchased it with the luggage.I attribute confusion about the keys to a poor website design which Ive already called about. I found the web site extremely hard to navigate and purchase from.Problems I ran into with your site:Shifting Terminology. The site uses different terms for similar items, I found this problem when trying to purchase the luggage, the liners and Im finding the same problem now with the key sets (Ill be calling to order the keys). Im no expert but it should be easier to purchase the items that go together and make a kit, in stead of hunting for each one and hoping you have it correct because this side the site calls a bag and the other side the site calls a liner etc.. Confidence you have the correct item may seem second nature if your familiar with the site, but I could have been ordering the wrong liner or case for all I knew (because the same item was being called something differnet). For simpletons like me,I recommend three separate part numbers for top, left and right luggage Kits which include the case, liner and key-set.No line item sub totals: I think a subtotal of the item on the order line showing a total for that item would be more useful than repeating the item price. (or add a column and have them both). I think this would help purchasers prevent the ordering two of the same item. (like I did)Hope this makes sense, good luck with it.Regards, Shaun Sullivan

ta
Review №57

The team at MAX BMW does a great job in working with you on sales, parts and service. Im a new rider and Cody in sales did a terrific job in walking through the different bikes and the stores policy on demo rides really makes a huge difference in finding the right bike for you.

Jo
Review №58

Great service. Quick delivery. Great value. Genuine BMW part. Thanks

Co
Review №59

Always friendly and super knowledgeable. I was updated frequently about my order and shipment. Thank you!

Ro
Review №60

They have a great catalog of parts. Ordering is easy and they ship reliably. Max BMW is my go to store for BMW motorcycle parts.

pa
Review №61

Quicker delivery, despite the flood, than a concurrent order for the same item from the dealer a 3 hour ride away.

Ph
Review №62

Great selection and very easy to order.

Ma
Review №63

I first saw the Motorrad luggage at a dealership in Fort Myers but decided it was too expensive. When Max advertised what seemed to be the same product at a much lower price I was skeptical but ordered it anyway. The product is exactly like the one I saw! I am thrilled with the looks and the quality.

Jo
Review №64

Excellent customer service, super fast shipping, parts availability best by far! Highly recommended and Ill be sure to be back for future orders!

Br
Review №65

Excellent service fast shipping

Ra
Review №66

Website makes it easy to find OEM parts. Shipping was quicker than expected.

Ei
Review №67

Never disappointing.The crew at MaxBMW are always helpful and happy to assist. Shipment always sent with love (M&M🙃)

Ch
Review №68

Great service, great product

Je
Review №69

As always great service. My go to for parts. Thanks Rusty!

Fr
Review №70

Ordered new BMW Riding boots to replace my old BMW Riding boots that lasted many years. Not only do the new boots fit perfect and look great, they even threw in a bag of M & Ms :-) Thanks to MaxBMW for always providing great service with a smile. Love you guys.

Ma
Review №71

Prompt expert service. Great attention to detail!

Jo
Review №72

Great service as always!! Thanks again.

Da
Review №73

Just ordered 1 little o ring and got a free bag of M+Ms with the order. THAT little stuff goes a loooong way! Thanks. Hope to see you guys/gals at the finger lakes MOA rally. (if you have peanut M+Ms Ill take those next order). THANK YOU

ju
Review №74

Great online service !! thank you so much

md
Review №75

Excellent service, every part I needed, 5 in all, big and small, all in stock, carefully packaged and arrived quickly. Also included were a few surprise goodies! Thanks!

Da
Review №76

Great prices, service and quick shipping!

Ja
Review №77

The merchant always has the parts available, with the most accurate schematics that are easy to ready and navigate through. They always keep you up to date on the progression of the order, shipment etc.

St
Review №78

Very handy to find the part and get it shipped. Thank you Francis!

Jo
Review №79

Looked and looked at other BMW parts websites but couldnt find what I needed. Found MAX BMW and there it was, good priceing and cheap shipping, got my part in like 5 days....... BMW dealer said it would be a couple of weeks, no thanks. Thanks MAX BMW and for the free gift too.

Da
Review №80

As always, my order was filled and shipped efficiently. Thank you.

Ha
Review №81

Awesome service! Exact part! Fast shipping!

St
Review №82

Great parts, great price, fast free shipping during promotion,I would buy from again

Th
Review №83

Great people, the right part and delivered in a timely manner!

Ol
Review №84

Edit: Francis reached me by email, apologized for the mistake and delay in response and overnighted a filter with a free gasket. Changing rating to 4 stars. Mistakes happen, delay in response is sad, but was explained and everything was fixed.INITIAL REVIEW:I ordered oil and filter for my bike, they sent me oil but didnt put in the oil filter. Now they dont respond to my emails where Im trying to resolve this situation.I recommend to avoid this shop.

Ke
Review №85

Great staff and service and huge parts stock and inventory. My dealership now even though I am 675km away!

Je
Review №86

Easy to use website, great communication, super fast shipping. Thanks for keeping the bike rolling.

Ra
Review №87

I have always had prompt service and shipment from MAX BMW Motorcycles. I have been buying parts for my R1200RT and my R1200C. In terms of service, my most recent order was no exception. The parts were shipped and arrived promptly. Placing the order, however, was a little more difficult than in the past. They have changed the method by which you access the microfiche to view the categories and parts you might want, and it makes the whole process more difficult, tedious, and time-consuming.

Ja
Review №88

Efficient, friendly service. Service as promised.

Ar
Review №89

Great people fast shipping. Have visited this dealer before always professional and one of the cleanest shops Ive seen State of the Art shop

Br
Review №90

Called to see about my order and was shipped immediately the same day. My go to for oem performance parts.

Se
Review №91

Fast shipping and they caught an error that I made. They contacted me, fixed the error and shipped all of the parts I needed. Great service!

Pa
Review №92

Great service. Above and beyond. Keep up the good work - you guys rock!

Ty
Review №93

Very fast shipping clearly labeled individual parts bag with customers name on each bag will be back in the Future 👌🏻

De
Review №94

All that and a bag of M&Ms.

Pa
Review №95

Accurate and easy going transaction

Ka
Review №96

Perfec fit. Item sent on time. Wouldnt expect anything else from Max BMW. Thats why I bought 5 new BMWs oner the years. Great team.

Ja
Review №97

Excellent service, best place to source OEM BMW parts for sure.

Jo
Review №98

Quick and accurate service. “Go to” business for all things BMW!

sh
Review №99

What customer service !!!If you looking for bmw motorcycle parts they know what you need and they respect your time.

Jo
Review №100

Great customer service. Thanks Max!

Information
8 Photos
100 Comments
4.9 Rating
  • Address:209 Lafayette Rd, North Hampton, NH 03862, United States
  • Site:http://parts.maxbmw.com/
  • Phone:+1 603-964-2877
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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