I usually have a great experience here but lately not so much. every time lately they have messed up my coffee. I can not have dairy or it will be very uncomfortable and embarrassing for me . I always order no whip no dairy no foam Amy of that and itsbon the sticker but they have been putting dairy in it . they are not reading the orders and if they are they are reading it incorrectly
I really enjoy (Cosmo?) Shes always very kind, quick and keeps the drive line moving along.If I got her name wrong she always has fabulous makeup up,soft spoken and last time I was there these super cute sparkly sheer arm covers on. 🥰
Ive been coming here for a week now and i soon realized that there customers are not much different than a alcoholics! Each individual has there favorite go to single shot or double shot etc... Just like in a bar there known on a first name basis. Just need that FIX! I wonder how many car accidents are caused by this beverage? Just food for thought! Tell me what you think are you one?
We got some breakfast sandwiches and coffee to go. It was great
A good place to go for a morning up cap to get you through the day
Todays experience was awful. I always come here and get a great experience. But today was totally different. I dont know ow if this young lady was new to the location or not. SHE CUT ME OFF MULTIPLE Times well I was tryna order. She handed my drink to me well it was dripping so badly.she didnt wipe the sides or anything, didnt give me no napkins. Was so irritated and frustrated I only ordered a few drinks. I kindly repeated my order politely a few times for her during the order. She forgot my whip and carmel. When I asked for it at the window she was upset. The drink was literally dripping from all ends even after I wiped it. It dripped all over my car .all she did was hand me a extra cup.I tried calling the store multiple times to speak with someone the line stays busy.todays experience ruined it for me. This is the worse time I have ever experienced this problem here.
Great customer service, the usual Starbucks coffee and food items, good parking. They have an indoor wall mural worth going and look at. Very cool!
Placed a mobile order and it was done fast! Bathrooms were very clean.
Ive rated Starbucks five stars because I go practically everyday. However, the Starbucks on Norwood in Sacramento is NOT where you want to go if your in a hurry.They take forever and have done nothing to improve this.
Love ice black coffee here.
A ton of cars in drive thru this morning and they are still amazingly fast! Great job!
Very helpful baristas
Excellent job on an online order that is often interpreted differently from barista to barista. It was my lollipop after getting vaccinated for Covid 19.
One of my favorite Starbucks, and Ive been to many Starbucks. Fast, friendly, and fun store!I always go here right before I go into work!
My mango dragonfruit was the worst Ive ever had.
Just about the coffee ☕ and tasty bites 😋
One of the best Starbucks! Ive been here in Sacramento for a month of training and this group of batistas are so friendly and attentive. They really brighten my mornings :)Thanks so much to Heather, Steve, Mika, Cass, Haley, Autumn and Ashley.-Bay
20 minute wait in the drive thru is not acceptable 🙄
Don’t know what tea they gave me but it was not what I ordered at the drive through. Took forever too. They always eff you at the drive through.
Love the caramel crunch frap!!
The people that work here are always nice and they know my name and they always say good morning they are very polite definitely my favorite Starbucks
Two stars for slow service
Quick and easy service with friendly people. I love Starbucks and this is a good one.
We just love this placeEveryone weve had doing our orders are always so cheerful
Fast-n-friendly as always
Asked for extra carmel and was NOT disappointed 😋😋😋😋
Love it, very friendly staff, great customer service
Awesome efficient friendly great service clean
I ordered a Venti Mocha Frappaccino with decaf and a Pumpkin cream cheese muffin, so good.
Worst experience i have been to lots of places never have I been treated poorly because or bad management planning kinda sucks I dont work far from there but will avoid them from now on...
Amazing drinks a round of applause 👏
Good location. Can get business as it is near main road traffic
Awesome staff!!! I didnt realize that the drink I ordered had sweetened vanilla in it. Ive been on a keto/carnivore eating plan for a few months and any sugar, at all, sets my stomach off. I took one sip and realized it was sweetened. When I asked about the ingredients, and realized my mistake, they kindly offered to remake it for me. They were beyond kind and courteous!!!
Busy, but great service.Drive thru or take out only.
Perfect Harry Potter butter beer frap made from the secret menu...vente vanilla bean two pumps Carmel syrup 2 pumps toffee nut syrup you can do 3 of each if you like reel sweet Carmel in the cup and on top with whip yummmmm💖
Caramel mocha frappachino yea cheat day yum
Grate prices and good drinks
We went in and right off the bat my husband said the doors were so dirty. Walking towards the order area looking at the counter area all the glass looked like it hadnt been washed or wiped clean in along long time. My husband went into the restroom when he came out he said oh hell no lets leave. Bathroom smelled like pee and very dirty. A 1 star is probably too good for this place. It needs the Health Department to visit.
I dont hate this place. I love it. You walk in and the servers are quick to take your order. They are very knowledgable about their work. You get exactly what you asked for.
The greatest location in the area. Everyone that works here is super chill and always a good vibe. Able to set for an hour and get some work done while enjoying a perfect pumpkin nitro. 😊
The staff are lovely and kind people :)
A great place to get specialty coffee and other things.
It gets busy around lunch time.
Honestly the Best I have felt in along time, it was nice to feel liked again😣 Awesome customer relations well done just how I like it😜
Was a friendly experience.
Penelope was incredibly rude
This Starbucks is fairly quick, even when its busy. All of the employees have always had a good attitude.
They always treat me right 😋😁
Costumer service is alright
Good coffee
Love the employees that i see regularly..very nice and friendly.. They are hard working yet always have time to say hi...
Coffee!!! Love it here!
I love Starbucks! I always get a tall hot mocha and a slow roasted ham swiss and.egg sandwich for breakfast every morning. Perfect way to start the day. Im always so pleased to be greeted by friendly staff at 5:30 in the morning.
They wouldnt let my child use the restroom because I was not wearing a mask. I have a medical condition.
Slooooooooooow, and every time.
Best Frappuccino Ive ever had!
Amazing management at this Starbucks. Wish other stores were run as consistent. Matt the manager seems to be loved and respected by his employees and customers.
I dont personally drink coffee but my girlfriend does. She enjoyed it. A little lighter on the Choc/ Milk would be a better choice lol
I go here at least once a week. The staff is great. Very friendly and helpful. Was new to the Starbucks App and Sarah was very helpful in helping me set it all up so I can online order the specific drink!
Always good!
Nice service
Makes my drink prefect! Thank you
Absolutely terrible. Everyone is nice except one person. About last week I went in for a drink and a salad and a chubby white lady with blue or green hair was so rude. Definitely not returning
The unhomed population runs deep here. Be kind to those less fortunate and buy someone a coffee or breakfast. Everyone deserves kindness.
I love this Starbucks seems very polite and helpful I will go back again
Starbucks is one of lifes little quick pick me ups that taste amazing. Dozens of locations near all freeways on/off ramps, coffee before work convenience.
Pretty much your average Starbucks. The baristas seem to be nice. Good place to study or just chill for awhile.
Its my regular coffee spot all the employees are great!!
Excellent service wish my starbucks back home was this efficient
Out of all the starbucks I been to this is the only place that seem like they hate giving out free ice or water. It’s only one girl there who does it every time without looking at me stupid or making me feel bad lol. Sacramento is a very prejudice place and this particular Starbucks show entirely way too much attitude and judgement for no reason.
Great service
Service and coffee was great
Chill place that is, usually, not too crowded
Love starbucks!!!
Great staff and quick service. There are two Starbucks stores on Watt. They are only a few blocks apart but this one seems to be less crowded and quicker to get in and out of.
Slow.......slow, slow. Dont come here expecting to drive through any time quickly. Its been like this for years, I work close by, to drive to next location is ALMOST faster
I love how friendly the workers are. No bad attitude problems here 😀 and they are very fast.
Love their double chocolate chip frapuchino
Hip n hott hostesses
Love this Starbucks!!! Very welcoming, loving atmosphere. Awesome crew members, never messed up my orders. FOR SURE my #1 favorite Starbucks!
Nice big store. The sugar area was really sticky and messy though.
Helpful staff
The best chicken fried steak. Great friendly staff also a clean place to eat
The staff were casually professional, a perfect type of crew for early morning customers, and service was fast!
The baristas are always nice and friendly. Me and my wife loves Starbucks.
Good egg bites, but slightly over priced. I guess it IS Starbucks, right?
This location is close to McClellan on a wide busy server of Watt. Can only access from one direction. Staff seem nice and the food and drinks are typical. The location send to be in a slightly older or rundown side of town. I found a torch lighter sitting out front by the tables with a burnt joint next to it. Ive seen several jittery customers that may be tweekers or former tweekers. Id use the drive through or just a quick in and out with out staying to relax.
I give them a 5 only because when I do a mobile order its always ready before the time. Only once they got my order wrong... Also its always clean in there any time Ive went there.
Today I went to the Starbucks on Watt and Roseville to get my favorite drink, a Venti Flat White. It was perfect. I asked if they still had any Christmas blend coffee and was surprised to find that they did. I really scored because it was buy one get one free. Their Christmas blend is one of my favorite of their beans along with Caffe Verona.
Every time I came here everything was fine. But few days ago I came and I was very tired, and my legs hurt a lot. So, I took off my shoes and put my legs on a chair(so I wont make it dirty or something). The chair was standing next to my seat. One chubby lady with blue-black hair ( she was mentioned in another complain before) came and told me to put my legs down. Well, no problem. I did. But today I came to the Starbucks and a costumer, a lady, put her legs on the chair even while still wearing her shoes. And the same worker who told me to put my legs down saw that and said nothing to her. I realized why after the lady-worker sat next to her costumer-friend who put her legs on the chair just like I did and had a very sweet conversation together. Is it supposed to be like that? Rules are for everyone, but not for her friends? WHAT KIND OF DESCRIMINATION IS THIS!!! Terrible! Very rude! And the thing is that Im not the first or even last one the worker was rude to. Would never recommend this place just because by coming there she will make your mood go down and feel awful for the rest of the day.
Dont drink coffee but the ham and cheese sandwich was really good
Steve Asian guy works there had very bad customer service. Was very rude and disrespectful. And im a regular customer there. I never seen him there.
Do not use the mobile order app for this location.Every time I use the mobile app to order my drink is never ready. The first few times I wouldnt complain I would just come in be disappointed and then re-ordery my drink. Today I went in to pick up my mobile order and walked in to an empty cup. I asked for my drink and they told me they ran out of strawberries.... The batista then went back to making other drinks... I wasnt offered a refund or an alternative... I then had to go get in line to request a refund. I understand sometimes things happen however this was the worst customer service Ive ever received at a Starbucks. I decided to do this review because I told the story to my co-worker and she said the same thing happened to her last week. Steer clear of this location the service is trash
Order some straws. I got a venti frap woth whip cream and extra drizzles of white chocolate from drive through. When I get my drinks, the dont have long straws that I can use without holding it up so my straws would not fall in. All my drizzles that i paid extra for is in the bottom, erm.... how do I get that without finishing my drink? On top of that, I asked the drizzle to be on top of the whipcream which they forgot. And they got it back to add in without giving me a new straw, coffee drips all over my car and fibgers.I paid more than 7 dollars for this coffee. Such disaapointment.I had good review before, that 2 star is just for the previous good service and experience i had.This drive through cashier guy just failed miserably. He didnt even try to help with the situation.July 3rd wed 1.30pm order.. sadness