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Publix Super Market at Cypress Lakes Town Center
Cypress Lakes Town Center, 1297, FL-7, North Lauderdale, FL 33068, United States
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Publix Super Market at Cypress Lakes Town Center
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El
Review №1

I visit this store sometimes 2-3 time per week. Its right across from my work, and very convenient. If I need to pick up something on the way home, this is my stop. I try not to stop anywhere else, as it gets dark soon after Im off work. People there are very nice, professional, always acknowledge me, and are very helpful if I have questions. Very neat and clean store, mostly available products when I need them. Getting very expensive and sometimes I can get everything I need, but overall, its a greats store. Big ups to this location.

Sh
Review №2

I just had the worse experience here. 1047am this Saturday morning I went to buy laundry detergent and fabric softener. I got them and went to one of 2 cashiers open which is a middle aged black lady. She rings up the lady in front of me who happens to be a mid age white lady. Cashier noticed she picked up rotten tomatoes and told her so she could go change them, that was nice I thought. As the lady is gone for her new tomatoes Im waiting patiently. The cashier rebags all her items that an employee already bagged. Guess she didnt think they packed right. She puts the items in the ladys cart for her and everything and Im thinking thats so nice of her. The lady returns and she adds the tomatoes to the bill. The cashier voluntarily asks this woman if the bags she repacked and placed in her cart are too heavy and she says no, how thoughtful I though. The lady leaves. Now I get ring up. The same cashier did not even ask me if I wanted a bag for my items. I left with my two items in hand, unbagged, no shopping cart. She Just rang them up and told me the total. I have never felt so undervalued as a shopper. I watched this cashier give world class service to this white lady in front of me and just rang me up to get on out the store. I will never shop here again after feeling so discriminated against. I could just cry at how she made me feel

Jo
Review №3

I always order my Deli products online ahead of time to save time unfortunately I still had to stand and wait 15 minutes to even get acknowledged and then it took another 10 minutes to figure out where my stuff was there is always a problem in the deli I will not be returning to this store! The front end cashiers a little bit more pleasant

Sh
Review №4

I love this Publix! There are always fully stocked and the employees are friendly and always available to assist.

Va
Review №5

Very clean and organized. Helpful and nice staff! My parents always send their prescriptions to their pharmacy and are very happy with their service.

Gr
Review №6

I have been shopping at this Publix for over twenty five years. It is a smaller store, so it doesnt carry all of the items that the larger stores do. The employees are always friendly and accommodating. I order subs online often, and have had to wait up to thirty minutes beyond the time that they were supposed to be ready. They are often out of the meatballs that are needed to make the meatball subs. I will say that when my experience is less than stellar, they do make it up to me in one way or another. Publix has always excelled at customer service, which is why I continue to shop at this and other locations.

Mi
Review №7

It just might have been me. My first choice for dinner wasnt in stock for my first choice and stop. It felt like the lines were not moving forward even though the front end had (3) three register open. maybe l was just hot and tired. ?????.

Gi
Review №8

They are fast and easy 3 lines open but still better than 1 or 2

Gu
Review №9

Prime time lunch time... Only 1 person in Deli taking career of lunch crowd!80% of my lunch was spent on line... and 20% spent on telling lady what to put on a classic Italian sandwich.They got 3 stars bc Publix has a good rep... But this deli... Needs a process review

Na
Review №10

Meets all my groceries needs. Reasonable prices. I love their fish market. No long lines and everything is clean. Workers are very helpful and happy!

Da
Review №11

Just moved to the area.. Clean, fast checkout, good selection of products, no complaints.

Re
Review №12

Greg in the customer service department left me proud. I would be remised to leave this place without extending acknowledgement to such an extraordinary worker.I stood there as two ladies worked with a customer and Greg dealt with a line on people, including me. He worked fast and had customer service on point, to simply say. Greg acknowledged everyone on the line down to the back of the line by letting the people know that “he’d be right with them”.I have everything good to say about this young man. I write this review because I do not want him to be overlooked for his youth. He is truly a leader. Give him the opportunity and chance he deserves to shine even brighter in the future. -Recky Sinea

Re
Review №13

Great publix, the new management in front of store could be better and a tad bit more professional verbally.

Ke
Review №14

This location is one of my best stops for my usual grocery supplies. The employees are great!!!

Li
Review №15

Always Clean, Fruits and vegetables always fresh. Employees are really nice especially the ones at the bakery :)

El
Review №16

I Love Go To Publix Supermarket It Have Everything You need And You Can Buy Hot Food.

Sc
Review №17

Ive been shopping at publix for years and the employees are very nice and helpful

Jo
Review №18

Its always a pleasure shopping at this location, everyone that works there are always nice and professional.

La
Review №19

Good place for buying groceries and much more stuff for home

Ka
Review №20

They are not very helpful at all. My husband asked to refill out large deer park water bottles and stood in front of a few associates that were gossiping with each other, they ignored him until he waved his hands at them and finally they asked what he needed. He asked them where the machine to refill the water bottles was located, the young lady did not know so she asked another young woman who pointed towards the pharmacy and said its right down there just go straight. So he asked over by the door and she said no just keeping going straight youll see it. So he went to the wall and ended up at the pharmacy. He started waving his arms to get their attention and they mocked him from the other side of the Publix. At this point a new employee came up and directed him to the door. Which is what he asked the first employee Is it at the door she said no. They were rude and unprofessional.

Mi
Review №21

Walked up the the 10 items or less to a gentleman and his family with a shopping cart full of groceries the cashier just started ringing him up halfway through his items a worker who walked passed me a few times opens a lane next to me and call the people over who came up behind me!!! I had one item a sub!!! I get to the cashier and ask I guess the 10 items or less sign doesnt matter? She wont acknowledge what I said so I go to get some lottery tickets and ask to speak to the manager and was told the manager was busy. Professionalism I think not!!!

Ca
Review №22

05/25/21 @12:04 pmPharmacy tech needs more experience in customer service little girl got attitude. Hopefully I don’t see her next time

An
Review №23

This store seems to be a bit smaller than the one I was going to, which was in Boca Raton. But is still a nice place to shop.

Fr
Review №24

Great place to shop if you are looking for European produce. Very friendly staff who will assist you with whatever you are looking for.

Ra
Review №25

Employees are very patient and treat customers with kindness & patience.

ju
Review №26

Always spotless & Staff most accommodating and friendly!

Em
Review №27

Great market! Super friendly staff, have everything i needed.

Mi
Review №28

I have shopped at this Publix for years and have ALWAYS experienced pleasant customer service. Even during their busiest and most trying times I have never experienced anything less than attentive willingness to help.True professionalism is displayed by the team every time I shopped.

je
Review №29

First time shopping at this location.Very nice and warm atmosphere.From the lady sanitizing the carts/baskets, attendants, cashiers and the bagger are extremely nice.The bagger even offer help to unpack my things to my car.The place is so clean and truly were shopping is a pleasure! Good job! Thank you for your service!I will surely come again soon.

Ma
Review №30

Publix has always been a thumbs up in you book🤓

Ch
Review №31

Hi got my first vaccine at Publix, really nice and clean, spacious, many items to choose from, vegetables, restaurants area. Many more.

Th
Review №32

Great store, wonderful staff, my favorite grocery store.

Sa
Review №33

I had a Good breakfast and Service was friendly .. Thanks You Spanish speaking Dan

Ri
Review №34

It was in and out. Not crowded at all.

Ch
Review №35

This Publix is always well stocked, associates very knowledgeable, and friendly.

Vi
Review №36

Pretty basic but overall my experience buying things was great

Or
Review №37

Very good customer service.

Jo
Review №38

Loved shopping at this Publix, very organized and clean. 👌

tr
Review №39

Its Publix... they keep inventory up lots better than other stores

Ev
Review №40

Like most publix, place looks clean and the wait time in line was good.

M
Review №41

Great location. Managed well.

Je
Review №42

They have good donuts everythinh is fresh

ja
Review №43

WORST DELI EVER.GOT CHICKEN TENDERS TASTED LIKE STRAIGHT METAL. MAC N CHEESE WAS JUST DISGUSTING. HAM SANDWICH ACTUALLY HAD PLASTIC IN BETWEEN THE LAYERS OF MEAT!!! WAS UNABLE TO EAT A SINGLE THING I PURCHASED.

Ja
Review №44

I like the breaded chicken the flavor is very Good

ja
Review №45

This is my neighborhood Publix, Im so disappointed, every time I come here they never have what I want .I wanted fried chicken today 20 piece wings Not spicy breaded they didnt have it, I wanted regular chicken they didnt have it, the cashier didnt even ask if I found what I needed.needed a pack a new port with a coupon it was 9.15... They dont carry my coffee which is Folgers simply smooth in the big plastic can, Ive ask the manager several times for this and they say thet will order it then nothing, its the only coffee I can drink . What A Disappointment My neighborhood Publix Is.!!!!@@

Do
Review №46

This is one of the worst Publix Ive been to the store manager needs to be fired Stay Away from this store bad Customer service bad everything

Ri
Review №47

Well just leave it as three stars

Co
Review №48

Lived in broadview since 1986, this used to be my favorite place to shop. In the past 3 years it’s become the worst Publix in Broward county. The customer service has become awful and the lines are always long. You’d think you was shopping at Winn Dixie. It’s ashamed cause this used to be a great place to shop. Publix used to be synonymous with great customer service but this particular Publix is not. I’m forced to go to the Publix in Palm Aire

Jo
Review №49

Good little grocery store

Ka
Review №50

I ordered my sub @7pm and it was supposed to be ready @ 9 its 15 mins towards closing and Im now having to order my sub again !!!!

St
Review №51

Bakery staff are always nice.

Ri
Review №52

Out of all the Publix’s in Broward county this has to be the most unfriendly one. The deli has 1 gentleman who is amazing otherwise nothing but mad looking employees. No one greets you or asks if you need help and I’ve been coming here for atleast 8 years... no improvement. I personally know a lot of management in other Publix and the way they run this store is very sad to see.

Ed
Review №53

The store is very small, cannot find the things that I am looking for.

Gw
Review №54

Everyone is so nice and clean

Ri
Review №55

Clean, well stocked store.

ti
Review №56

EVERY time I go to order a SUB and the deli manager Denise Bussie is there moving super slow. She has no sense of urgency. One day I was on my lunch break and I was the 3 person in line. I waited for 30 minutes and had to leave because she was moving entirely too slow. Im usually not inclined to write a bad review on anything or anyone however it is absolutely ridiculous. Ive experienced this multiple times whenever this manager is there fixing the subs. When I looked up to see her pic as the deli manager I was completely shocked. Worst publix deli department.

Ag
Review №57

Nice people

Mi
Review №58

Good service and staff

El
Review №59

Great products 👌and service..

Wa
Review №60

Really good selection at the deli

We
Review №61

I used to exclusively shop here. But recently, a lot of the new cashiers are rude and impatient. Unacceptable. I am supporting your place of work, all you have to do is ring up items and be nice. If you cant genuinely be nice, find a job where you dont need to interact with humans. Management - Ive been shopping here for year and only had issues with cashiers in the last 6 months. Sort it out.

Gi
Review №62

Love the pharmacy and pharmacist and employees

gr
Review №63

The store manager had a mask on but it was pulled down too far and his nose was totally exposed. Several employees had masks on incorrectly and were working without fixing them. There were customers walking around with masks pulled down and one guy didn’t even have a mask by the checkout. Some people are concerned about the skyrocketing cases but the ones who don’t all seem to congregate at this Publix. Thanks for the elevated risk while we’re trying to buy food to survive.

Tr
Review №64

Great experience great services

Ma
Review №65

Made online order for subs and 45 min after they were supposed to be ready they still were not. Very slow! Only 1 person in line while I was waiting then they started doing other duties neglecting my order.

Ni
Review №66

Most of the people that work here are friendly, but there is one cashier who is just rude! The deli is ridiculously slow even when you place an online order I guess the pick up time is when they actually start preparing the food even though the pickup time is an hour after the order is placed.

Ja
Review №67

I absolutely love this Publix 🤩

Ad
Review №68

Nice

Lo
Review №69

I have visited this Publix probably fifty times over the past year. The store has a good selection of food, and the deli is spot-on with meats. I regularly see customer service and managers prioritizing the stock and helping customers find items. The store is seldom out of stock on anything I purchase. Ive used both quick checkout and the regular lanes and their service times are on par with other locations. Staff seems well trained, slightly above other competitors. A few areas to improve would be the end caps and islands, which are often cluttered with quick-sale or buy one get one items. This location is not particularly large, and that is more so apparent in the parking lot, where parking is always tight. Its best to avoid the dinner hour at Publix, because lines are typically longer. Nevertheless, I still recommend this location.

Vi
Review №70

Michelle in the Deli department is AMAZING!! First and foremost her greeting was welcoming and cheerful, full of positive energy. This on a gloomy rainy Saturday. She made us the BEST MOST DELICIOUS sandwiches. In 15 years of eating Publix subs no one had ever prepared our food so beautifully.THANKS A MILLION MICHELLE!!Viv & Fam

Je
Review №71

No one cares

Bi
Review №72

Publix is always great!

Ja
Review №73

Every time I come here I always get the help I ask for. I definitely recommend this publix!!!!

Jo
Review №74

Closing manager (12/22/19) needs a lesson on how to properly deal with customers...shouldve gone to the Publix @ 441 & Commercial instead!

Ja
Review №75

A wonderful experience

Jo
Review №76

By far the worst publix i have ever been to in my life. The deli department... Trash. Food makes you sick and not fresh. Tasted like clay. Cashiers? Even worst. Spent 30 minutes in the express lane. All employees moving like they on a matrix time zone. Never recommending this place ever to anyone.

ke
Review №77

Always good

D
Review №78

Friendly atmosphere

St
Review №79

This location has great staff, they are always friendly and helpful. I love Publix in general. This location is a bit smaller than some, but its only usually crowded on weekend afternoons. Its my preferred location for a quick stop.

Ch
Review №80

Waited in there deli line for 30 mins or more for hot food. Just trying to get chicken tenders for the kids for dinner and instead of helping me in the order that I was in line at. I was skipped over because I wasn’t getting a sub. Then because I was skipped over the tenders that I was waiting in line for they were given to someone getting a sub who had just arrived. Then was told I would have to wait and 30 minutes to get anymore because the fryer was being used. So let’s just say where someone else to figure out dinner. Bad customer service.

Ta
Review №81

This Publix is My GO TO STORE FOR EVERYTHING JUST ABOUT!!! The STAFF is like A 2nd FAMILY TO ME AND I WOULD BE LOST WITHOUT THEM!!! ESPECIALLY THE MAIN CASHIER WHO ALMOST ALWAYS HELPS ME!!!SWEET women usually wears her Long Silver Hair IN A BRAID!!! I CANT BELIEVE I DONT KNOW HER NAME BY HEART!!!

Ra
Review №82

Too expensive

Th
Review №83

Love this publix!!!

Ni
Review №84

Everyone is helpful

Ga
Review №85

Great store

Ga
Review №86

Plenty of parking and always plenty of selection.

Do
Review №87

Nice

Ca
Review №88

Cashiers are very courteous and helpful. Super clean environment. Get everything i need. Line is super fast.

Aa
Review №89

This Publix is AMAZING and very friendly 🤩 also there was one lady name “Gloria” with long hair who was very nice and sweet

Om
Review №90

This place is Heavenly. There arent enough superlatives to describe this experience. Courteous staff and especially the Managers who are kwik to address your every concerns in a prompt manner.

Ma
Review №91

Everyone should visit this place

Ax
Review №92

High price

Im
Review №93

This Publix is amazinggg has great subs and always gives out samples if you ask ! Gloria is great and super nice, she has such a kind heart every time I come ( she has long hair and glasses )!!!

Pa
Review №94

Good place

Ne
Review №95

All groceries market bakery assorted liquor an drinks available an inexpensive great shopping area an good parking facilities 💯 percent

Sa
Review №96

The store is immaculate and well stocked. The deli department is a little slow. When I walked up 2 girls were making subs and a 3rd was over by the hit food. I had to wait until the subs were done before I got my cold cuts. Memo to self order on line. The cashier and bagger were very friendly. Great Publixs.

MY
Review №97

Awesome

Th
Review №98

The service was great! The cashier was really nice in the way how she greet me; plus she is really cute.

Do
Review №99

I have been shopping at this Public store since it opened some thirty five years or better. The employees have always been extremely professioal. The products have always been top quality. It is my hopes that this store will continue serving this community for many more years.

La
Review №100

These reviews are horrible. This store has the worst produce. They over order their goods. All the mushrooms are are old and have mold. The fresh greens are all wilted. The berries always habe mold on them. They put out to much meat at one time. I cant believe this store is still open. Do corporate ever inspect thier stores and if so why havent they correct these issues. I got to this store everyday because i live across the street. I can only buy certain things on the days they put they out cause if they dont sell them right away it stays on the shelves till it mold away. On a positive note the workers are extremely nice

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Cypress Lakes Town Center, 1297, FL-7, North Lauderdale, FL 33068, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 954-973-3337
Categories
  • Beer store
  • ATM
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Supermarket
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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