The employees have great customer service. They were very helpful and polite.
Nikki Was Very Help With The Process Of Helping Me Het A Storage She Is Great Employee
Their move-in prices are the best but they raise their prices every 5 to 6 months. Other storage places raise after 1 yr not every quarterly. Started payin $66 n now 1yr 5months later Im payin $176. Never have carts unless u come between 6a-10a n their gate ALWAYS broken left or right one. All tht price raising n no money to repair a got damn gate. So these other reviews must be their friends/staff cuz them reviews not tellin the truth. Im not a friend but a real life customer n thank God I found an apartment n Im takin my Im stuff out SAP not ASAP!!!
Suuuuper friendly and nice worker. The price for space is perfect. Thanks
Quick, easy, helpful. Showed you the area and storage units. Clean and nice service
Great customer service and helpful stuff with all my needs taken care of thank you guys!!!!
Good Service ! The guy blessed me with a water & the space is clean and up to date. Definitely recommend:)
Great check in and unbeatable price!
The woman at the front desk was extremely helpful and informative!
Excellent customer service and prices
The store manager was extremely friendly and helpful.
Nikki Was Such A Great Help ! Most Definitely Telling Everyone About This Storage
I have been a long time customer here and the people that work are amazing I mean it no joke they are always ready to assist you
Had a really great experience here. Great service. Came a bit late and they didnt close the door on me. Attended me last time and with a great attitude. They helped me in as many areas as they could help me with (unit pricing, right unit size for my needs, locks, everything). The building is very well kept and nice for what it is. The prices are very competitive with all the other storage facilities Ive been to. I definitely recommend this storage facility. The only thing I dont recommend is buying storage materials such as boxes, tape, etc. Get it at home depot, it will be significantly cheaper. Overall, I very pleased.
I feel very comfortable and at easy having my stuff stored with life storage and the staff have such great energy
Nice storage space
Everyone was extremely polite & the customer service Was awesome! Nikki helped me rent out my storage and she made sure I got the one that best fit my needs ! Highly recommend.
Well Life storage is wonderful the service is good and the people that work there is wonderful and kind they cater to your needs
I’ve had a really good experience here the people here are phenomenal the storages are very clean
Love these people they help you in the time of need
Store Managers Valencia and Phillip are great and very patient in assisting with selecting the best storage to fit your needs. Great facility am very happy with storing my items.
Jeffrey at Life Storage in North Miami was very helpful. I was able to get storage and insurance protection for my items. The customer service there was awesome and Id definitely recommend friends and family. I give him 5 stars for his patience and hard work. Thank you!
This place is very clean and professional. The guy Walbert went out of his way to help my wife and I during our very hectic move. The storage unit is clean and best of all its climate controlled. Well worth the money to rent from this location. Very pleased with this place of business and look forward to doing business with life storage for the next year!
If looking for a great place to keep your belongings look no further! Highly recommended, very clean storage unit, great customer service received from Walbert, he was very helpful throughout the whole process.
Walbert was a pleasure to work with. Last minute arrangement. Perfect fit for my needs. Check them out!!
I had such a great experience here! Jefferey was so nice and informative! He assisted me with options as I never rented a storage before. He was very patient and help me get the best deal! The storage facility is well lit and very clean! Thank you Jefferey for your assistance! I will be using This location for all my storing needs
Had a smooth experience today with Jeffrey! Such a difference from Uhal. So glad I made the decision to move my storage location. Jefferey greeted me with a smile and made the process smooth. Thank you for your help!
The most professional and organized storage place I have ever been to. Jeffrey assisted mein finding perfect unit for my items. The staff was awesome!!
Walbert was very welcoming and informative. He walked me around to the different sized units, provided a helping hand to myself along with other customers. Making me confident in choosing to store my things here.
I came in to life storage on NW. 7th Ave. and about 135 St. and I was greeted by Jeffrey which assisted me with getting a unit that was the best fit for my belongings. Jeffrey was extremely kind and informed me on everything I needed to know. He was very resourceful and made it quick and easy for me ! I will definitely recommend others to come here!!!
Very nice, friendly, and clean!
The store manager helped me with my stuff about 20 min before closing with a great attitude....I say this because most employees get annoyed when customers come close to closing time and are rude and not helpful. He quickly explained the policies and how the insurance works, showed me where my storage unit was and how to open and lock it and made sure I left with no questions unanswered. he helped me bring everything up and put it in the storage unit and made me feel welcome as a new customer...I am SO grateful for his kindness and great service overall as I was going through a lot that day and it felt as if nothing could go right.. Thank you so much for the amazing service and brightening my day (:
Good servicegood costumer serviceNice space
I really enjoyed my experience at this life storage they were all so nice and kind. And so helpful
I love how clean and organized this location is and not to mention the staff going above and beyond to help me... Thank you Ms.Petithomme for all your help
I love it here at life Storage the people are super friendly and nice and helpful
The location is clean and the staff are very helpful. Vonnie was so helpful and patient with us. 5 stars for location and 5 stars plus for customer service. The manager was also helpful when we got our first unit. Yes, we are on unit number two, try them out.
Manger is so Nice and professional...Always friendly and helpful😁😁😀
I’ve been using this location for years now. Currently have 2 units! The people at the front desk are very professional and courteous. Very nice team there. The facilities are clean and well kept. The price is unbeatable and it is an easy location to get to. Will continue using Life Storage for my storing needs!
I had furniture and other belongings stored here for almost two years and could not be more satisfied. The temperature control and cleanliness were top notch. None of my furniture even had a speck of dust on it when I took it out of storage. Super helpful and friendly office staff. Great experience!
Robert was real helpful very professional
Very clean facility. Amazing staff! Very helpful. Cheapest place with substantial customer service and adequate space. A must have if you need storage. I highly recommend!! Vonnie is A1! A lot of options to choose from
Great customer service and competitive pricing. Jeffrey and Vonny were patient and kind, and answered all of my questions. They made it easy to choose Life Storage. I definitely recommend them.
Came in to look at a storage space and was greeted by Nicole the manager and she explained to me the different storage options available. She also reassured me that my belonging would be safe and secure. She was very welcoming and so nice with all the questions I had. This place is so nice and innovated. I cant wait to return to rent the space we spoke about .
Great friendly staff! Clean well lit facility. Fast service to get set up. Best price in the area!
Jeffrey was very helpful and awesome.He answered all my questions.Very nice fella.
Staff is beyond helpful and polite, clean places and amazing discounts. Very straight forward and thoughtful business.
I had a great experience with Uncle Bobs! Vonnie assisted me with the move in process. She was very friendly, professional, and was extremely helpful. The process of moving in was incredibly simple. The price was right too. I would highly recommend Uncle Bobs to anyone looking for storage space!
Customer service was superb. Unlike their competition, they allow you to physically see the units. You can Pre register online, and save money. The building is clean and quiet.
Great service
We had a reservation which we made online and when we arrived there were already two people in the process of being helped. Vonnie acknowledged us and swiftly assisted everyone herself in getting set up. She was so friendly and professional that the wait was easy (even with a kid in tow). We were not only impressed with Vonnie but with the facility. We have to drive 25 mins to get there but it’s worth it. The storage is spacious, secure and air conditioned at a price that could not be matched by anyone around and trust me we searched! We have paid more for a storage space where we had to climb a ladder to load our things on a second story space. We are grateful to have found this space.
Staff Jeffery is very helpful and polite. Helpful with setting me up with a storage space that I had reserved. He was very professional and even gave me training on how to operate the lock. 😀 We need more people like Jeffrey... Thank you for your help
Great place. Friendly staff. Decent price.
The staff was great and attentive. Great costumer service... Convenient area. Would definitely recommend!!
Nikki was amazing!!! Great customer service and great at her job.
We all know moving is stressful and storage can be too. I am so pleased to have visited Uncle Bobs Store #492. Nicole is the most professional, knowledgable and polite business person I have come across in a long, long time especially here in Miami. We feel very confident that our most prized possessions, namely our family photos are in capable hands and are safe in Uncle Bobs climate controlled facility. We will gladly recommend this company and its staff to anyone looking for a secure place to store their valuable belongings. Thank you Nicole for giving us that sense of security and confidence we are in the right place. R.D. Key Biscayne
I actually was visiting a friend who was going thru a hard time. Had his things stored here. At first customer service was great. But then they flipped on him. Said he was inhabiting his unit, which was completely false. I know because we stayed in a hotel while I was visiting. Tried to show the managers including the district/area manager. They terminated his lease without cause or any court or anything. It said in his contract that it would resort to default. They said they had rights to do so. I believe they need to update their contracts since they say this is a frequent thing. Also, that area manager needs some training. How does one determine how long you can be in a storage you pay for, if youre only there doing the access hours? And the place was really nice. Sad to say this is something their customers have issues with. SAD BUSINESS PRINCIPLES.
My experience was amazing! Walbert Garcia and Jeffrey Prudhomme was very kind and patient with me. Jeffrey walked me step-by-step, gave me great advice and he even help me find someone to help me move. Thank you so much!
I’m very happy That I found this place. Everything is convenient and Mr. Jeffrey the store clerk was very helpful and professional. I came in last minute on Saturday nearly 15 before closing and he was sweet, showed us verious options and was very friendly towards my husband and I. The hours are great 👍🏽. The place is secure ! Great place.
OUTSTANDING!!!Unbelievable that I would have such a wonderful experience renting a storage space. I have honestly heard such nightmarish stories that I dreaded renting a space. This was actually first long term (6 months for me was a long time without my belongings) rental. Nicole was just wonderful from beginning to end! I cannot say enough good things about my experience. I thoroughly recommend this self storage!Kudos !!!!
Walbert was wonderful to work with. He was kind, courteous, and very caring. He took the time to walk me around the facility, select a unit, and offered me a pretty good deal on my move-in rate. I sincerely appreciate all of your help Walbert! Way to go! Keep your customers smiling!J
Robert assisted me with my storage unit. Very professional, answering all of the questions I had, and clarifying anything I was confused about. He walked me over to my unit so I can take a look at it, even helped to make sure I knew how to use a cylinder lock (first timer here). Great location. Wish there were more spots for cars to drive in and stay dry. But we only ran into that inconvenience once, which resulted in a car leaving as we were packing, so we lucked out.
Jeffrey did a good job. QUICK and easy process . Best place for those who wanna get in and get out. 5 stars.
I went to this location and Jeffrey was excellent!!! He went above and beyond to make sure we were happy with our unit. I would highly recommend.
The staff was very friendly and knowledgeable with helping me find the correct storage space. The facility is well maintained. I was very satisfied withthe entire process. I recommend this facility to anyone seeking storage in North Miami.
Jeffrey was great to me.. explained everthing In detail.. Im just glad I got a space
The attention It’s amazing! When you go The first time The Manager walbert show everything And they help you with all!The space its New and super clean.
Good attention and fast. Thankyou.
Facility and staff were great. I was looking for storages since i was planning to move from my current storage. Very helpful and understanding would recommend.
Great Experience with Manager....Mr Walbert Garcia my Boss has several Storage units at his Location.I met Mr Garcia today and he was very Pleasant,and so Helpfull I had a Logistical Issue with some things in Storage and Mr Garcia Helped me with his expert advice.Very Happy and I Will bringMore Customers to this LocationLifeStorage Rocks Because of Employees like Mr GarciaRegardsMr William Beauregard
Amazing place! I am a returning costumer due to their high quality of service! Today I was fortunate enough to have Daniel at the office help me quickly and diligently!
As a customer I was very happy and pleased with my storage unit, the staff, the facility, and the convenience of the hours. The auto payments was also very convenient for me and I would always do business with Life Storage.
Today 4/20/2016 I went to Uncle Bob due to the bad service that I received from the so call Professional Storag 2151 N.E.163rd St. North Miami Beach,Fl(REALLY) theirs nothing professional about these people at this location but think God they closed. I met Nicole who was very -very sweet and patience took her time to show me around and the different units that she had available. Because of her friendly service I will stay here and I am very much happy with her and the location as well very (CLEAN ).
Jeffrey has been incredible and very professional I will always remember this experience and will definitely recommend this place because of him, Thank you again for being so kind and patient.
Very clean, well managed and served. I would rent space again if necessary. Unfortunately the building is kept so nicely and its staff so positive, that the demand for this particular location has made prices go up.
Excellent! Ive been speaking with Nicole whose helped me decide on size and availability. Shes been God sent in making the process so easy. This facility is spotless! I would highly recommend.
Nice clean storage Thanks to Garcia for helping at a rush timing
Excellent place, Mr Felipe gave me an excelent service, very clean an neat place
The staff at the storage place was very informative, professional and friendly. The storage place (LifeStorage in N. Miami) was clean and easy to get there, and you can park inside to unload your things. There was an elevator and it was safe for my valuables and me.
So Happy with the Level of Service and Attention to Customers needs Walbert and Jeffrey Helped me Greatly TodayThank you and keep up the Great Service
Just signed up for this storage space and the representative Nicole was just amazing! She was very pleasant, patient, had great customer service, and provided so much info! I definitely recommend if anyone is looking for a good storage space definitely check them out.
The team was a great help during a most insane time.. Vonnie and Wally made this tough transition for me a very easy and effortlessly process. thank you guys!
JEFFREY YOU ARE A GREAT HELP SOURCE I WAS HAVING TROUBLE WITH MY STORAGE LOCK AND YOU WENT OVER AND BEYOND TO GET ME A CORRECT LOCK ALSO HIS CUSTOMER SKILLS ARE AMAZING AND HES ALWAYS SMILING...THANK U SO MUCH GLAD I CHOOSE LIFE STORAGE...
Awesome service. Nicole the manager is the best. I was getting stuff out of my storage room and the elevator was not working. Nicole came to my rescue from home to help me. Thank you so much.
I had an amazing experience with Nicole and Wilbert. Very helpful and accommodating. Made the whole move easy and fast. The whole place is very neat and clean. A real pleasure.
Walbert is amazing! Hes very professional and knowledge. This was the best experience I ever had with a storage facility.
Wow! Daniel Ortiz, Vonnie Buntin, Walbert Garcia are the best representatives of Life Storage. They provide excellent customer service to me and my family at each encounter. My sister has units at this location as well and she recommended it to me. I have told my friends to store their goods here as well. Well done and keep up the good work !!!
Jeffrey offered excellent customer service. He was through and professional. He answeee every question and was knowledgeable. Facility was extremely clean.
Great service... Great location... friendly staff ....great price all around excellent service......
My experience was great! I would recommend this storage facility to anyone. They are so friendly and accommodating! And the access hours are the BEST! Thank you!
Spoke and delt with Jeffrey Prudhomme and he was very professional and had great customer service. This is my second time using Life Storage and it was a great experience.
I went with my grandmother to rent a space and the lady Nicole was REALLY patient because my grandmother had her showing her so many spaces(my grandmother is VERY PICKY) but Nicole didnt even get mad she honestly wanted to make sure my grandmother not only loved her space but it wasnt too far from the door which was also important for my grandmother. Hope she gets recognized because she is awesome!!!!! THANK YOU NICOLE.
Outstanding customer service from Nicole!! She explains everything fluently and make you feel comfortable she goes above and beyond, she is so nice, I will advise everyone to come here if you want your stuff to be put in storage with great customer service.
I went to uncle bobs storage and was assisted by Nicole. This woman went above and beyond for me and my family. She stayed past closing to ensure my family and I were able to store our things. Normally when stores are closing they watch you with a aggravated look upon there face but NOT Nicole she took her time with us making sure we understood everything. I will definitely refer all my friends and family to uncle Bobs because of Nicole. No other storage compares because of Nicoles customer service thank you so much Nicole you were just amazing.
The facility is clean, feels safe and the staff were kind and helpful. Vonnie was incredibly accommodating and knowlegable. She helped me troubleshoot all of my concerns and also helped me choose the right unit for the amount of items I had.
Fast. Lower rates. They are the best
I would like to take the time out to thank associate Nicole for assisting me today. I will definitely be back for one of the units I inquired about. Thanks again Nicole!
Move-in was easy made everything really simple Jeffrey was super helpful and really nice made everything very smooth
I just moved in the building is a bit old but you wouldnt really notice updated with an elevator and trash shoot . The landlord Mr. Butler lives on the property and any issues that may arise would be taken care of immediately and hes a truely nice guy and works hard to keep his building in great shape and the apartments are nice i didnt really like it at first and thought it was smallwr than the apartment i was moving from but its all on the way you set your place up now I cant wait until i finish setting up it will really flow when im done