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Mazda of Palm Beach
2677 Northlake Blvd, North Palm Beach, FL 33403, United States
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Mazda of Palm Beach
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St
Review №1

I had the absolute best experience from start to finish at Mazda of palm beach I can not recommend them enough.The car is so amazing I am now in my 3rd, 2nd from Ben the manager. He has made every aspect of the entire process so smooth. I used to hate dealerships and having to get a car now I enjoy it! I always get exactly what I want at the best price with no hassle. I leave each time feeling great about it. The salesman on this car John L was awesome too he made it so simple. Rodney in finance was fabulous too!! And it doesn’t stop once “they have your money”. The customer service and the actual service department is phenomenal as well. I can not recommend this dealership specifically enough! You will not regret a car from Ben here.

na
Review №2

I just purchased a 2021 Mazda6. Angel was my sales person, hes great. he was very knowledgeable and attentive. Ben the sales manager and Rodney in finance were able to get me where I needed to be with my payments. It was a smooth deal. Everyone was so efficient. It was a pleasure purchasing my car there.

Ro
Review №3

Eugene, Evan and Will were absolutely the best to work with while we shopped for a new vehicle. From the moment Eugene welcomed us to the interactions with Ben and then Will, it was complete satisfaction. The staff here at Mazda make you feel like family, and go above and beyond industry standards. I am grateful for their time and patience, as this was a difficult process personally. Buying in a pandemic couldn’t have been any better here and only here at Mazda of Palm Beach!!!!!

Ia
Review №4

Bought my wife a 2021 CX-5. The design changes made to the car are beautiful. When we test drove the car, it truly feels like a vehicle worth double the asking price.We were extremely happy with all the service that was provided to us at the dealership. From the salesperson, to the finance department, to payment, I felt everything was made simple and easy for me to understand. I have never bought a Mazda, but after my experience at Mazda of Palm Beach I feel like I am going to be very happy with their customer service moving forward.Most importantly, my wife is incredibly happy about her new car!

Sa
Review №5

I am a proud new owner of a 2021 Mazda6 thanks to the amazing team at Mazda of Palm Beach. From start to finish Eugene, Ben, and Rodney took amazing care of me. They got me into the perfect car for my needs and budget. With that being said, I have been a loyal Ford customer for 12 years and the craftsmanship, luxury, and amazing safety features this Mazda offers beats anything I’ve ever driven. Thank you for welcoming me to the Mazda family. I wish I could give more stars, they knocked it out of the park.

br
Review №6

The buying experience was exceptional. My salesperson Nick was top notch his customer service and product knowledge was outstanding. I passed several Mazda dealerships for the buying experience at Mazda of Palm Beach. Looking forward to my next one. Thanks for all you do Nick and staff. Also, I would like to make a shout out to Gary my finance guy for making it so easy.

Ha
Review №7

First time buying a new vehicle and it couldnt have gone any better. Matthew Sage was of immense help in streamlining the process. He helped me find the vehicle I wanted at a very competitive price. Beyond Satisfied with the incredible service.

Ma
Review №8

Thank you to Luis Munoz for all the effort he put into our offer and making the process successful in the purchase of our new truck. He is fluent Spanish speaking and easy to work with. He wasn’t even on the work schedule for the day, but when we called him, he came right away to help us with our purchase. The dealership was professional and clean and had a lot to offer.

Br
Review №9

After almost a month long search for a car I finally found one at Mazda of Palm Beach. Luis Munoz was such a great help and did absolutely everything he could to help me find what I wanted. He was patient and kind and genuinely seemed to care about getting me something that would make me happy. Luis made an experience I usually don’t enjoy into a happy ending!

Ra
Review №10

Always a great day when I see Mr. Sage! He has an amazing energy and he’s very knowledgeable about the company. He’s also ridiculously patient so that takes of stress & pressure from you the client. I don’t right many reviews but this is definitely one to write. I’ve been with Mazda for a while and I know for a fact my visits wouldn’t be the same without him.Go say hi to Matt Sage even if you’re doing an oil change, I guarantee his warm smile will make your day.

Ch
Review №11

Matt Sage was wonderful! I got the car I wanted for a good price with all the features important to me. He has gone above and beyond in all ways to help me! Super experience. 😀I also want to compliment Ray Gomez in service. I trust his advice always. When I couldn’t wait for service, he arranged for me to get a loaner car. He is the one who brought Matt to talk to me. They are an excellent team!I hadn’t intended to lease another Mazda because I wanted a hybrid SUV. After talking to Ray and Matt, I leased the CX5 again and will stay with Mazda until they release a hybrid.These people make me a loyal fan of Mazda.

Ch
Review №12

If you are looking for a new car at a great price stop by and ask for Luis. After dealing with my million tantrums and small budget thanks to Luis and Evan I walked out with a deal of a lifetime. A beautiful new Camry fully loaded with under 10000 miles 😍 ❤ 😀 WELCOME HOME GOLDIE 🚗 🚘 😘

mi
Review №13

Spent the afternoon there today with Mark Korakus. He was very patient and helped me find the car we needed. He and Jason in finance went above and beyond our expectations. I highly recommend giving them a visit for all your car buying needs. Great job guys! We are so happy!

Da
Review №14

This is my third time leasing from Mazda of Palm Beach! Each time I am happy that Matthew Sage has been the one helping me get into the best car for me, my safety and my budget. He knows everything about Mazdas! I will return again because I know that Matthew has my best interests in mind. Thank you for the 5 star service!Also the facility is beautiful and has better inventory than other dealerships!

Mi
Review №15

My 3rd amazing experience at this dealership. They go above and beyond to keep my business. Every year my experience improves. I traded in my lease early and salesman Angel helped get me in a gorgeous CX30. Financing was seamless. Saved tons!! Highly recommend!

La
Review №16

My overall experience was very over my expectations. My grandfather and I went to buy my personal vehicle and we were partnered with Todd. True gentleman through and through. I highly recommend him. He doesn’t waste time and he gets things done as soon as possible.

De
Review №17

Nicholas was great to work with. Helped me find the suv that was an amazing deal and worked with my budget. Highly recommended Mazda and Nicholas.

Ju
Review №18

Big thanks to Angel Portieles for helping me get into the 2021 Mazda 3 Hatchback that Ive been wanting. His knowledge and assistance made the trading and leasing process easy to understand and fit within my budget! I will definitely return for future purchases and recommend anyone interested in buying/leasing to seek out Angel. The showroom is well kept and sanitized for customers safety. Again thank you Angel!

St
Review №19

I just leased a Mazda CX-5 with Matt Sage. He was amazing to work with. Made me feel very comfortable in my decision. I would highly recommend going to see him! Thanks Matt for helping me make a great decision.

Ni
Review №20

About a month ago wife and I came into Mazda of Palm Beach to test drive a CX-9, carbon edition. Needless to say, she fell in love with it, however we were unable to purchase it at the time due to us being in the process of buying out our old lease (long story). The manager, Ben, came over, spoke to us, laid it out straight in regards to the monthly payment and purchase price for our car which was more than fair. We placed a deposit on the vehicle, which locked in our numbers, and we kept in contact with Ben, ultimately scheduling to come back today (8/28/2021) to do the deal. Even though our initial contact was a month ago, Ben kept his word in terms of purchase price and what he would pay us for our trade. We came in, met with our salesman, Josh, and got the deal done. There was never any back and forth or bait and switch tactics that are all too common in the biz. Our finance guy, Gary, took care of us and explained all the option upgrades as far as maintenance plans, etc, and got us a good package deal. In total were out the door in under 3 hours which is typically unheard of when buying a car. I would absolutely recommend Mazda of Palm Beach for your next vehicle. Their lot is stocked with cars while other dealerships look closed from lack of product and their people are honest and top notch. Thanks again guys, much appreciated. Sincerely the James Fanily.

Sh
Review №21

My visit to Northlake Mazda was such a great experience. Today I had the pleasure of working with sales rep Dylan who made this typically tedious process very straightforward and pleasant. I came to test drive but Dylan diligently answered my questions made the process very easy. I was able to drive off the lot in my new car! Thank you Dylan and Will for creating such a delightful experience.I love my car!

Am
Review №22

Buying an older used car is a wee bit daunting - but I’m super satisfied with my experience with Mazda Palm Beach. I recently purchased a 2014 Honda Civic they had. Nicholaus, the sales rep, was super easy to work with and I didn’t feel pressured in the slightest and was given time to process and ask questions before the purchase.A week into owning the car I went to start it and it wouldn’t turn on. Of course I’m panicking because - well, this is the scary thing of buying older cars right - plus I understood that I bought it “as is”…I called the office in the morning and unlike other dealerships, I didn’t have to wait minutes going through prompts to get to someone - you’re connected to someone right away. This nice woman got me an appointment early that same morning to bring it in.Once I arrived I met Gary who was so kind and easy to work with. They gave me a loaner car free of charge with absolutely no hassle. They called later that day and said it needed a new battery and they would take care of it free of charge. When I came back it was a simple swap and I was out the door and my Honda Civic is running great.I really appreciated their efforts and customer service on this. I felt like even though I didn’t buy a new Mazda from them - they valued me as a customer and they valued their own business and ethics. I will definitely recommend this place to anyone purchasing a vehicle.

Oh
Review №23

I love my new 2021 Mazda 6, Carbon edition. I had to wait for this car because was sold out a day before of closing the deal. But salesman Craig and manager Ben step up to get it fast. They even allowed me to use a loaner while I wait.They come straight forward with great numbers and we closed the deal. Finance manager Pablo was excellent as well and the whole process and experience was great. I strongly recommend this dealer. You have the names here, ask for them !

Br
Review №24

Hats off to Eugene! My girlfriend and I were spending the past few weeks figuring out different options to get rid of her outrageous upside-down car loan she got herself stuck in from a Toyota dealership a few years ago. This was the first place where instead of a pre-typed messaged an actual person, Eugene specifically, reached out to us after we inquired about a used car they had for sale. He was completely understanding of our situation and provided so much help and patience. Eugene helped us every step of the way and we ended up driving all the way down from Jacksonville to pick up a used 2010 Forester from this dealership. Wonderful experience all in all.

jo
Review №25

I’ve been looking at a truck they had there and i’ve been talking to Cesar, he’s sent me multiple new pics of it and we talked a lot about it. and wow such a down to earth guy, if anyone needs a Vehicle please visit him. he’s my go to for new vehicles, Cesar, Ben, and Rodney, all made me feel like family there. 100% satisfied customer right here

So
Review №26

More than happy with my new Car, if you want to buy a Mazda don’t hesitate to go to Mazda of Palm Beach, they have all the colors and trims. Tip: make yourself a favor and ask for Luis Munoz, he is really professional and sweet and he will help you to get the best deal

st
Review №27

Todd Holcomb has been my salesmen for three cars now and has become a friend in the process. He knows the cars and he knows me so it all goes easy and fast. He is the best!

Fr
Review №28

Angel and Jason where a great help, I truly and honestly recommend this dealership, the service was excellent and the deal I got was unbeatable. thank you Mazda of Palm beach I finally have the car of my dreams. Thank you again Angel and Jason

My
Review №29

I had the best AND the worst experience at this dealership and unfortunately I have to rate it according to the latter....I came in with my husband on Friday (6/18/21) just to have a look and everyone we met with was helpful and friendly (big thanks to Cesar) and the staff did their job so well we ended up leaving with a car!!! Overall very happy, with the feeling we did a good deal.Now the bad part: we came in again a few day later (Sunday afternoon 6/20), for a few minor things and to ask about the price protection pledge: we found the exact same car listed on their website for $500 cheaper... After explaining the advertised price (with picture to support) and asking about their best deal guarantee, the sales manager came out of his little office to tell us you should be happy with your deal, get out of my store, and I dont care I have lawyers. We were SHOCKED!!!! At no point we were either rude or pushy with them, just asking about matching the advertised price. I have no word for that ONE rude person, unfortunately it had ruined my whole experience at this dealership. Dont even think Im gonna be back for service.... No customer deserves to be treated this way. I hope management takes appropriate actions.EDIT after owners response:None of this was actually explained to us while we were there. Id rather have had a calm conversation instead of being barked at. I am in no way misrepresenting what happened. What about apologizing for this rude behavior instead????

Do
Review №30

BEST DEALERSHIP EVER!!I have been a customer for several years now and I would not go anywhere else for service or a new lease. Matthew Sage is the person to see for a new vehicle, I just got a New Mazda CX-5 which I absolutely love. Matt is the kindest and honest sales person I have ever met. He is very patient and informative with any questions you may have. I hope he never retires!! Even after you lease a vehicle he is always available to help with any of the features you may not understand. I can not recommend him enough!!! Please go see Matt Sage for your new car and the best deal youll find anywhere!!Everyone at this dealership treats you like family, I always go to Ray when I need my car serviced and he is wonderful to work with. Even though I dont know many the other staff, they always will greet you and offer snacks and coffee if your in the beautiful and large waiting area. I am so grateful I found this dealership.

Da
Review №31

My salesperson was Craig and he was great. He did not pressure me at all into something I didn’t want. He let me choose what I wanted and let me make my own decision. The entire process was easy and stress free. Ask for Craig when visiting this business. You won’t be disappointed.

Bu
Review №32

What an interesting experience! We came in to test drive a specific used car to get a feel for what we might be into in the near future ... and walked out trading our car in - for that used car. It was not our intentions to do that, we tend to not act impulsively but it was a great deal we felt great working with Todd. We LOVE our new car and look forward to continuing this relationship.

Jo
Review №33

Matt Sage- I have been dealing with Matt thru FOUR Mazda purchases over the years. He is such a gentleman and a wonderful asset to this company. His knowledge and patience are unmatched. He answers all my calls, whether frivolous or serious. He cares about his customers and their families. I have just gotten a 2021 Mazda 6 and the entire process was a pleasure. Who says that when dealing with a car salesman!!! Matt is the best.

To
Review №34

Had a great car buying experience with Mazda of Palm Beach. Michael Bachoon was a pleasure to work with and made the whole process painless. Also got a fair price on the car. Thanks Mike

Am
Review №35

I cannot brag enough about how great Lincoln in the collision department is! I recently purchased my pre-owned BMW at this dealership, and was rear-ended 2 weeks later. The BMW dealership doesnt do collision repairs. Lincoln handled all of the details and delt with the insurance company, he made the process so easy. My car looks just as good before the accident if not better. I am so grateful to have not had to deal with the stress of the repairs. Thank you so very much for making my car as good as new! I am beyond happy and the staff in every department has gone above and beyond to accommodate my needs!

Ka
Review №36

DONT JUST SETTLE FOR ANY DEALERSHIP MAZDA OF PALM BEACH WILL STEP UP TO GIVE YOU THE BEST CUSTOMER SERVICE!COULD NOT BE HAPPIER! I was tired of my current car causing me non stop issues. I had been speaking to Josh for one week before I came over. Josh knew the exact car I was looking at. He did not try to push me on something more expensive. He listened to my Concerns and needs. He showed me how to work the car and I went on a solo test drive. After some back and forth we settled on a deal. Everyone was nice and VERY FRIENDLY to my children. I couldnt have asked for a better experience. Thank you Mazda of Palm Beach! I look forward to many stress free miles on my new cx-9!

Ke
Review №37

Was the most interesting of starts but we stuck with our guns and insisted we worked with Mark Korakas in finding us the right CX-5. Mark not only showed us other trims but was able to work a deal for us in these odd times. He was also available days after the sale for any inquiries we had regarding certain products or features that the car or Mazda had to offer.

Sh
Review №38

I recently purchased a Jeep from Mazda Palm Beach and the customer service from start to finish was excellent. Angel and Mike are the best. Not only was the service great but they also followed up to make sure all was good. I will definitely come here to purchase my next car.

Lo
Review №39

I want to share my Mazda of Palm Beach experience because sometimes a thank you is not enough praise. I wanna take a moment to recognize the dealer and its associates starting with Eugene Jones from the moment I met him he greeted me with a great smile and was very professional and let me know from the start he was here to help me with all my needs.He also went as far to help me land on the particular vehicle that I was looking for that I didnt even know I was looking for now that says alot about him and his ability to please his customers. Jason and Ben the managers were superb and handle me with great poise and understood my needs and were not pushy at all and made my car buying experience very simple and offered me a deal that I couldnt refuse. Thank you once again and I will be recommending friends and family to Mazda of Palm Beach.

Mc
Review №40

Eugene was welcoming from the start! He was knowledgeable and got me in a brand new car after being told I was not going to be able to from a previous dealer an hour before. Eugene made it happen and i couldn’t be more satisfied with my experience today!!! Evan’s, the sales manager, was phenomenal and gave me a deal that I couldn’t pass up. Gary, the finance guy, was stellar! Happy to be part of the Mazda family! :)

Ca
Review №41

I have purchased several cars and have never had such a positive experience as I did at Mazda of Palm Beach. Giovanni, my salesman and Gary, the Finance Manager both made this an easy, stress free, FUN buying experience. I was deciding between the CX-9 Grand Touring and another SUV but the experience I had at Mazda was the deciding factor. Excellent service and extremely nice! I would highly recommend this dealership and ask for Giovanni!!

mi
Review №42

Ive been leasing cars from many different dealerships for over 10 years now, my experience here at Mazda of Palm Beach was the best Ive ever had! Angel P. and his manager had outstanding customer service and everything was completed in a timely manner. I would definitely recommend everyone to come here for their next vehicle.

De
Review №43

I had such a great experience with Vanessa and Eugene they made the whole trade in painless!I have leased three cars from this dealership and wouldn’t go anywhere else

Gi
Review №44

Drove 65 miles to come here because they had in stock the exact model I wanted. What a surprise... straightforward deal, no BS no gimmicks; it was so smooth with Phil Edwardo that I thought that it was going to be complicated with the finance person, but I was wrong... with Pablo was exactly the same.This people showed me that buying a car can be a pleasant experience.Thank you guys, you earn my business!

Ol
Review №45

Luis Munoz just hooked me up with my first car (Mazda 3) was a very smooth process. Was a cool guy, gave me all the information I needed.

Sa
Review №46

I had been in the market for a new car (buy or lease) and I hadnt been able to decide on a vehicle make or model. I had questions and concerns about my credit (which was fair but still wasnt sure on certain things) and also had a certain monthly amount that I couldnt go over, so I wasnt the easiest customer that couldve walked through the door. I was referred to Matt Sage in Sales at Mazda of Palm Beach and that first day of going to see him to speak about getting a new car, I had an appointment with him to do so later that afternoon and before 7pm I was leaving in a new 2021 Mazda3, which I love!!! He made me feel comfortable since the very beginning and was easy to speak with about all my financial restraints and concerns and he was able to answer all my questions and helped me choose the just the right car for me! I appreciated his knowledge and experience during the process, as hes been with Mazda for years and really is a great spokesperson for them. I even had my cell phone battery die as I was trying to get my auto insurance set up and he went and got me a charger and offered to help me do it on his computer if any issues with my phone charging. I am a high anxiety person, I tend to worry too much, over think everything and somehow assume nothing is going to work out for me when it comes to bigger things like this and I was greeted and treated with a response of grace and calmness about a process that usually is a more stressful one for anybody, and his demeaner helped me out so much and made this process as smooth as possible. I am thankful to him and to everyone who helped me out that day and since then at Mazda of the Palm Beaches. I am fully satisfied with my car and feel lucky and happy every time I open the door! I would recommend anyone who is thinking of buying or leasing a car from Mazda, to go to the Palm Beach location and see Matt Sage!! I promise you, you wont regret it! Best decision I made in a very long time. :)

Be
Review №47

Eugene Jones was amazing! He works hard, he was not pushy, he really took time with us to make sure we find the right car, helped us to come to an agreement on a good price and provided excellent care and customer service. Very personable, we felt he really cared about us and what is important to us. Great experience. THANK YOU EUGENE!

Al
Review №48

LUIS MUNOZ WAS AMAZING. RESPONDED PROMPTLY AND BROUGHT DOWN OUR RATE. GREAT EXPERIENCE AND COMMUNICATION SKILLS. I WOULD RECOMMEND HIM TO ANYONE. THANK YOU SO MUCH LUIS. GO TO LUIS!

Ke
Review №49

This is one of the best customer experiences I have ever had. Eugene was my sales rep and was not only very knowledgeable but also committed to finding the car that worked for me, which was not what I initially had in mind and I couldnt be happier with the purchase. The whole team (including those not involved in my deal) made me feel very welcomed. The finance department (will and ben) were really great to work with as well, meeting my needs and giving me a more than fair price for my trade in. Really cant say enough great things about this team. Dont waste your time, make this your first stop!!!!! Ps. The service department was awesome too!!!!!

DJ
Review №50

Evan was a true gentleman, I got a Land Rover Discovery from him for my wife and he made the process easy. The most painless buying a car has ever been for me. Ill surely recommend Evan and this dealership from here on!

S
Review №51

One of the most easier car purchases ever! No pushy sales people, Matthew Sage is the guy to deal with in Sales. I traded in an older Mazda for a newer one and the experience was 5 star from the first transaction to the last! Highly recommend this dealership and the staff that work there! I will be back! They also have high end cars if that is your market.

Ja
Review №52

Five star! PLUS PLUS I was recently at the dealership 3 weeks ago where I had the most pleasant car buying experience with Matt Sage in Sales and Gary in Finance. So it was a no brainer when I found myself needing another car of where to go! Consistency with service and professional, this is the only dealership I will deal with! They even sell high end cars!In and out the door, keys in hand, full tank of gas, 1 hour 15 minutes. Shout out to Matt Sage and Gary again for a pleasant car buying experience!

Th
Review №53

It was an unexpected great car buying experience. Our salesman Eugene was totally knowledgeable and professional. Ben was super friendly along with with Will in finance...a great team. I was totally comfortable during the entire process. Thanks to all. Good coffe too.

Ra
Review №54

I spent 3 months trying to find out what car I wanted to buy and visited more than a few dealerships but I never really felt like I was being negotiated with in good faith until I talked with Jayson. Hes a straight shooter and I genuinely felt like he took care of me and made sure I was making a smart decision for myself, which as a first time buyer I very much appreciated. Id highly recommend him to anyone buying a car.

Co
Review №55

Excellent service from Mike Neal as usual in the service department. Pleasant, friendly staff all around. Coming here doesnt make bringing your vehicle in for service feel like such a chore, highly recommend.

ch
Review №56

My daughter and I drove from Port St. Lucie based on a recommendation from a friend to purchase a new Mazda.We were met by Eugene Jones who we were referred to he was Very knowledge and patient all Our needs were met. I ended up driving off the lot with a brand new CX 30 that I love the seats are very comfortable and would recommend this car to everyone thank you Mazda for making me a part of the family. I also would like to add Jason the manager and Will R in finance They weren’t pushy at all it was A pleasant experience from start to finish.

Ro
Review №57

I got a referred to Cesar by one of my family members to get a used car. I was able to get a really good offer on trade in and a good deal on a used Mazda. I love my new ride and I loved the customer service Cesar provided for me!!! The place was exceptionally clean and I will definitely be returning!

Ch
Review №58

Jason Blick was our salesperson and we were very happy with our experience. We were able to find the exact vehicle we wanted and strike a deal within 30 minutes of walking through the door. Jason is hospitable and quite knowledgeable about the vehicles on the lot. Ive been to many dealerships as of late - as I have recently purchased two vehicles - and I can confidently say I would give the highest of recommendations to Jason and Palm Beach Mazda to my friends and family

Me
Review №59

I recently purchased a CX5. Matt Sage was my sales person he made the car buying purchase seamless as he was so easy to work. There was a bit of a miscommunication due to a missed phone call but Matt took ownership and went above and beyond to make it right. I was so pleased with his service will definitely be referring my friends!

Ca
Review №60

I had the best experience buying my new 2021 Mazda6 from Mazda of Palm Beach. The process was fast and easy. I knew what I want and they had it up front for me waiting. Got to test drive it and was able to hook my phone up and even downloaded the Mazda app. Sales and finance was super friendly.THANKS AGAIN!!

Na
Review №61

I highly recommend using Luiz Muñoz as your salesman if you are planning to buy a vehicle here. Not only was he very honest and transparent he made us feel comfortable and made this transaction pleasant.

Ma
Review №62

I came here to purchase my new Mazda and I have to mention that my salesman Cesar was spectacular. His professionalism and service quality is unmatched! Along with the help of Ben and Jason I was very happy with process of my purchase. I will be referring this dealer to my local friends!

Je
Review №63

Five stars!! I have purchased many cars and it’s a process I have always dreaded. This is my second CX-9 (my third Mazda total) and I have truly never had a better experience at a dealership. They provide consistently great care - whether it’s sales or service.Matt Sage handled my purchase and is truly one of the nicest and most patient people. There was no pressure… he just made it happen. He ordered the exact car I wanted, so I wouldn’t have to settle for anything less.I looked at everything from Acura to Cadillac this last month and nothing had everything the CX-9 does, but was still fun to drive.Matt did most of my paperwork ahead, so my total time there was a piece of cake. The finance manager, Rodney, was incredibly kind and informative. Another incredible experience with this dealership! From someone who is IN the service industry, I can tell you that people like Matt and Rodney (and Ray in service!) are hard to come by these days.

Ky
Review №64

Great place to buy a car. Worked with Ben Kairalla and Will Rejouis. It was a very pleasant experience. Made me feel like family. It was quick fast and simple and the deal was much better than expected. Definitely worth it

Bu
Review №65

Most dishonest dealer on the planet. I called about a specific car to confirm they had it in stock. They told me they had the vehicle and I went in to make the purchase. No negotiation as I was willing to pay full price. They told me they would start the paperwork and to come in. When I arrived they said the car didn’t exist. They tried to sell me three other similar cars. I refuse to buy any car from a blatant liar of a dealer. Run don’t walk from this dealer. Go to AutoNation where they don’t play games. These are your stereotypical old school liars.

Je
Review №66

Mark Korakas, Evan Fleischman and Rodney Maharrey were very kind, helpful and were able to get me into a car I was comfortable with. I love this new car it has lots of really awesome upgrades and I’m happy to be in it for the next few years as I feel a lot more secure and really happy with the CX5

J
Review №67

Ive always bought buy owner, but because of certain circumstances that wasnt an option and leasing was a better way to go. I was extremely nervous, but man I am so happy I did. I also own my own small business close by and have been working a ton. They helped me view cars and making my purchase a breeze on getting everything done in a quick and efficient manor. Josh and Evan went above and beyond to ease my nerves and make me a satisfied customer. They just might have a Mazda client for life!

Ja
Review №68

We came in looking for a pre-owned vehicle and Craig did a great job helping us out!! Showed us many great cars! Will R. in finance helped TREMENDOUSLY, big thanks to him!

cr
Review №69

Second car in less than a year. This dealer is amazing, nice building, great people! Thanks a lot Giovanni Martinez I got a great deal and a great car. All you can ask for 😎

Br
Review №70

Matt Sage and the team at Mazda Palm Beach did an amazing and painless job. I was able to bring in my old lease and trade it in for new one without any hassles and probably the quickest auto transaction Ive ever made. Great job all around!

Bo
Review №71

From the moment I walked into the Mazda dealer everyone was helpful Eugene was on time Rodney gave supreme service explained everything and then he even greeting me as well before I knew who he was. And Ben the sales manager was very professional and didn’t play any games with going back-and-forth with price. This has been the best car buying experience, and I will recommend this crew to everyone who asks! Thank You Palm beach Mazda!

Ki
Review №72

Ben Kairalla was an amazing Sales Consultant to work with. He made the entire process easy and really went above and beyond. I have purchased a few cars from this dealership over the years and they by far have the best selection compared to other Mazda dealerships. I recently moved to the other Coast of Florida and still drove over 3 hrs to make this purchase with them. I left today feeling great about my purchase.

Je
Review №73

I just bought a car here and it was the best experience of my life Angel and Wilbert were amazing and helped us all the way to the end in getting us the best price and a fantastic customer service. If you ever wanna buy a car you have to come to them they make The experience of buying a car easy.

Na
Review №74

We had a tremendous experience with Luis. He was professional and extremely helpful at each step of the process. Looking forward to working with him again in the future!

No
Review №75

Jayson and Gary were very thorough and straight forward with us throughout the entire buying process. I highly recommend Mazda of Palm Beach to anyone looking for an excellent experience.

St
Review №76

We worked with Angel Portieles and he was by far the best car salesman you could ever work with. He cares about his customers. He was very knowledgeable on all the vehicles and made the buying process quick and easy. First salesman that was transparent and we felt like we could trust him completely. Mazda dealership is lucky to have him on their team!!

Li
Review №77

I am so happy I Bought my first Mazda and the experience was fantastic from beginning to end from the moment I walked in Eugene Jones greeted with a warm welcome and made my purchase very simple and fast. And Will Rejoice was amazing and his customer service was first class I give this dealer a A+ I am now apart of the Mazda family. Thank you!

Ro
Review №78

I went on a Sunday so it was relatively slow. However, the staff were very polite and they even offer coffee and snacks at their complimentary coffee bar. They have an espresso machine that has a ton of flavors to choose from.

Wa
Review №79

Giovanni Martinez was spot on he understood exactly what we wanted to do and with his management team accomplished the task in a minimum of time with no stress. The car was delivered to my door set up and instruction were given as well as taking our turn in away. I never left my home during the entire transaction. Oh by the way the price was right. Highly recommend this crew.

Br
Review №80

Great experience! Giovanni and Will went out of their way to help me through the entire process. Large inventory of quality Mazdas! Im extremely happy with my CX-5, highly recommended!

Tr
Review №81

I just bought my 3rd Mazda! I love the CX-9 and I love everyone at Mazda of Palm Beach! Matt Sage was able to give me a great deal and took the time with me to go over everything to make sure I was happy! Thank you Thank you Thank you! With this being my 3rd Mazda, Ray Gomez in the Service Department is always super helpful! Thank you both for your excellent customer service skills! It means a lot these days!

TM
Review №82

Just bought my daughters first car after looking a few weeks. She’s happy. Pretty good experience. Our sales guy Cesar answered all our questions and made the process easy

To
Review №83

I was shopping for a used Ford Ranger on line and found a nice one at Mazda of Palm Beach. I live in the Daytona area and wanted to learn more about the truck but didn’t want to drive two and a half hours to just look at it. I emailed the dealership and got a quick response from one of the salesman, Craig Vitti. He answered all of my questions and even evaluated our trade in a combination of texts, emails, and phone calls. I decided to buy the truck but couldn’t make it to Palm Beach for a few days so he held it for me! When we arrived at the dealership the truck was clean gassed up and ready to go. After a quick test drive the paperwork was quickly prepared and we were back on the road in our new truck in no time. I highly recommend Mazda of Palm Beach and especially Craig Vitti in all of your new or used car needs. I know I will!

Ad
Review №84

We had a great experience when purchasing our new CX-5. Giovanni Martinez made it very seamless through out the entire process. Very knowledgeable on all the trim levels.And always followed up to make sure we were happy. Great service.

Je
Review №85

I bought a 2012 Mercedes Cl550 from Mazda of Palm Beach last month. Had it delivered to Chicago at night? I had the vehicle inspected at two Mercedes dealerships. The car has almost $9000.00 in repairs needed. I had a talk with Jason Brdar who seemed like he wanted to help. But now Jason doesnt answer his phone. Never buy a car from these people.

Me
Review №86

Jay was the person who assisted me in buying my first ever car. He’s very patient and soft-spoken. Also, he pushed me to drive in the highway (I’ve never driven in the highway). I had a great experience here in Mazda of Palm Beach. Happy customer here!

Ti
Review №87

After a long drive, and an attempted bamboozle at a dealership in Miami, we found Michael and the team at Mazda of Palm Beach. We found the car on their website, it was just as pictured and described, unlike the other car we went to see in Miami. Once we decided the car was ours, the transaction went quickly and smoothly. We were even offered lunch. Excellent experience. We are now the happy owners of a 2018 Atlas. Thank you Michael and Mazda of Palm Beach. It was worth the drive from Tampa.

Li
Review №88

Stopped in last weekend to purchase a car and Craig took amazing care of us. From the moment we walked in to the moment I drove away he made us feel welcomed and comfortable. Highly recommend this dealership and ask for Craig as your salesperson. 😊

MA
Review №89

Came in today to see if we would get a good deal for our trade in and we did. On top of that we encountered a very helpful and friendly staff. Our sales rep Gio was excellent. He listened to what was most important to us and delivered. The general manager Ben C. was also very helpful. He understood our needs and kept his word when he mentioned he would do everything he can to make it work for us. The finance officer Rodney was also great. Overall, everyone was very knowledgeable and friendly. The place itself has a very elegant and clean feel.

Ro
Review №90

Honestly I dont do reviews but this is the exception. My sales advisor Dylan Weeks made my experience flawless. He had everything ready in advance also he was very transparent, I would truly this dealership and my sales advisor in a heartbeat. Kudos Dylan you are awesome xxx

ai
Review №91

Dylan Weeks was attentive, courteous, and friendly. The general manager also took the time to hear us and together they exceeded our expectations. This was the best car buying experience.

Aa
Review №92

I messaged this dealership to find out about their warranty services and Danielle S responded in the live chat. All they did was pressure me for my number and urge me to call in to the dealership and then promptly dismissed me from asking any other questions. Saying have a wonderful day I took a screenshot so you can see what this person was saying. If they are unwilling to engage with customers through this messaging service then they shouldnt have it at all.

El
Review №93

Cesar Belmonte was a great help showing me options of car around the price range I was look for. His customer service was amazing help me narrow down couple options. Also, the manager Ben and Jason was very welcoming to there dealership.

KD
Review №94

Couldn’t thank Cesar enough for the purchase of my new vehicle. He made the process super easy along with the help of Ben and Jason. Their facilities are top notch and I couldn’t of asked for a better service. Thank you.

He
Review №95

Great experience, Cesar was very professional, and I got a good deal on my car. And Will, the finance manager, went way beyond what I expected and topped off a great transaction.

Jo
Review №96

Angel helped me out with purchasing a 2018 Mazda 3 Sport and he was extremely knowledgeable throughout the entire process, I was impressed with the fact he had worked in service previous for years and that made me feel more comfortable with the purchase process itself. He told me he is somewhat new to the sales force but regardless of experience he was one of the best sales people I’ve dealt with in any industry, not pushy at all great guy and I’d recommend anyone who goes there to ask for him based on the service alone.

Al
Review №97

Josh was professional, and efficient, during my recent experience at Mazda. My experience was fast, easy, and smooth, and I never felt pressured, or rushed. The entire team was great, from Josh, to the Manager on duty, Jason, who was equally as calm and professional, during what can often be a tense environment. I can’t say enough good things about Josh, Jason, and Will, who helped us with the final part of the transaction. He was kind, knowledgeable, and efficient. Overall, it was a fantastic experience, in a positive environment, working with great employees. I would absolutely recommend this dealership, to any friends or family.

He
Review №98

Great experience! Dylan Weeks was very personable and knowledge about the Mazda CX-30. I will definitely work with him again

jo
Review №99

Rodney and Jay were amazing. Usually when you go to dealerships you get hassled and that did not happen here. If I could rate more then 5 stars I would. Both of these gentlemen help find the best rate of me and what I can afford. Definitely would recommend them to anyone. Thank you Mazda of palm beach!

Ta
Review №100

I have been a customer of this Mazda location for 6 years now. I have serviced my two Mazdas during this time with them and just leased my second car from them. I have given indications of this dealership to people who ended up buying a car from them. This review is based on my most recent experience.I went to the dealership with my wife and 2-year old son to discuss the return of my previous lease and see their offers for a new lease. And my wife an I had agreed that we would only get a car that day if the offer was really good. They gave us the offer we wanted, which was NO MONEY DOWN and a monthly payment that we thought was good. However, the contract they drafted and gave to us for signing was very different from he one we agreed. They used my lease return as a down payment, even though I said twice that that car was not to be used as a trade in. When I was signing the contract it was late, the dealership had already closed and it was past my sons bedtime. Therefore, I rushed and didnt pay too much attention to what was written (my fault). But there were two things that the salesperson (Joshua) said during our conversations that got stuck in my head. First, when my wife asked about the deals they sent us in the mail. His answer was: Those are just to get you to the dealership. Then, after we had already signed the papers and were getting in the car, my wife asked if a feature that our old car had was also present in the version we were buying. He didnt know about that feature and answered: I dont know anything about these cars. Im just here to make you buy them. So, that day I woke up in the middle of the night thinking about my lease return and how we didnt get anything from it. And that they probably made a mistake because it was late and we forgot to mention it. But upon close inspection of the lease documents, I saw that they used my lease return as a trade in/down payment. So, instead of no money down, I actually payed over $5,000 as a down payment with my return. Something that not only was never discussed with us, but I also said two times that I did not want to do. My wife and I feel cheated. I admit that it was my fault to not have paid attention in the contract I was signing. But given the circumstances (late and past my sons bedtime) and considering how long we have been their customers, I did not expect such dishonesty and disrespect from them. I went to the store and talked to one of the sales managers, but he said that there is nothing they can do. I called and was told that the general sales manager would get back to me. It has been a week and I have not heard back from them. I am extremely disappointed and will no longer do any type of business with them.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2677 Northlake Blvd, North Palm Beach, FL 33403, United States
  • Site:http://mazdaofpalmbeach.com/
  • Phone:+1 561-273-8400
Categories
  • Auto body shop
  • Mazda dealer
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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