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North Ridgeville CARSTAR
33290 Center Ridge Rd, North Ridgeville, OH 44039, United States
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North Ridgeville CARSTAR
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Da
Review №1

I have used Car Star multiple times and I have never had a bad experience. I have always dealt with Cody. He’s awesome from start to finish. Very professional and informative. Will not go anywhere else! Highly recommend ☺️

Sh
Review №2

Good guys at CarStar. Frequent updates on repair process. Cody, the manager or owner, is friendly and comes across as down to earth and trustworthy. Car much cleaner than when I bought it in…thank you. Would not hesitate to use them again

Ma
Review №3

The body work and paint job done to repair my fender bender is perfect. The car looks as good as new. It was wonderful to receive my car back fully and beautifully detailed. I highly recommend Carstar.

Wi
Review №4

Cody was on top of it from the moment I called them! Frequently sending me updates and keeping me in the loop. I was very lucky, as he was able to get my car in a few weeks before we had originally scheduled. Could not be happier with the body work and whole 9 yards he and his team did! Highly recommend their team to anyone in need of body work/collision repairs!

Da
Review №5

Awesome service! Cody didn’t personally deal with my car but still went out of his way to send me photo updates, and offered fantastic customer service! If something happened to car again (hopefully not lol) I would definitely bring it back here:)

Pa
Review №6

State Farm recommended this place for me and I couldn’t be happier! Cody made everything so easy! Great customer service! If you ever need your car fixed, this is the place to go!

mi
Review №7

CARSTAR was absolutely amazing. They were prompt, professional and communicate every step of the way. Cody, in particular, was wonderful to work with. He made sure every question or concern was taken care of. They provided a very reasonable time quote and exceeded it. I will be recommending CARSTAR to anyone and everyone looking for auto repairs.

Da
Review №8

Service was excellent! Car looks brand new. Cody and his team kept me informed about the status of my car throughout the entire repair process and had my car done by their estimated completion date. They handled all of the communications with the insurance company and made the process as seamless as possible. I would definitely use North Ridgeville CARSTAR again!

Ry
Review №9

My family has gone here a few times and the service is always top notch!Cody is absolutely amazing to work with! Work has always been done in the time frame he gives. The work they do is great and always feel like they go above and beyond on everything they do.No reason to ever look for another body shop ever!

La
Review №10

10/10 would trust Cody to fix my car again. I would probably trust Cody to fix anything broken in my life. Car. Refrigerator. Pool. I don’t doubt he could do it all. Cody was so responsive to all my insurance claim needs and so easy and kind to work with. Exceptional service. Oh and the car looks stellar too. Cody and this shop take pride in their work and customer rapport and it shows. Thank you, Cody!

Pa
Review №11

Cody & Debbie were so very friendly and helpful. I loved that they kept me informed of how the repairs to my vehicle were going. This is the best customer service I have experienced in years! My car was ready in half the time I was quoted. They took care of all the insurance red tape for me. My car looks beautiful! It was cleaned inside and out. I highly recommend Car Star in North Ridgeville for their high workmanship and customer service.

To
Review №12

Awesome place to take your vehicle if you need body and paint work. Cory kept me updated on progress with pictures and finished a week ahead of schedule. Would highly recommend them. My truck came back perfect and spotless! Thanks to everyone!

Ma
Review №13

Cody was great, my car was hit on the bumper and they did a lot to help me out, my car came back looking great and loved that it came with interior detailing which my car really needed. I’ve never worked with a business that updated me with photos while my car was being fixed which I loved! My car was fixed sooner then I thought it would be as well, great customer service and a great job on my car . Would highly recommend to others!

Na
Review №14

They kept me up to date on the whole process, really friendly, understanding, very efficient at their jobs. Cody gave awesome customer service! I hope I dont need them any time soon again, but I will definitely go back to them in the future for my car repairs. I dont think 5 stars enough :)

Ni
Review №15

These guys are awesome! Cody is super friendly and easy to work with. You can tell he takes pride in and cares about his work. I received pictures and status updates throughout the process. Cody and his team did amazing work and made my car look brand new. Ill definitely be back if I need any repairs in the future. Highly recommend!

Ke
Review №16

I appreciate Cody being up front and honest about my car and taking the time to look at it. With it being declared a total loss, Cody took the time to discuss what all my options were and the process of what happens next with my decision. I appreciated his time, professionalism and honest. If I every need any future work done on my car I know the place I will be going. Thanks Cody

De
Review №17

North Ridgeville CARSTAR is well deserving of 5 stars. Excellent customer service! Cody was amazing, communicating with me all throughout the process. They worked directly with GEICO to remove any of the hassle that I might have had and delivered the car earlier than promised! I cannot recommend them enough, one of the easiest things I have ever had to do, they took what could have been a very stressful situation and made it a walk in the park!

Ch
Review №18

Keep me updated on what was going on with my car and when it would be ready. Very happy with the professional way handled my car. Great people to deal with.

Ga
Review №19

Military friendly and fantastic work. I was rear ended and not only fast but also incredible service all around. They really went above and beyond. Thank you to the company

Na
Review №20

Just picked up our car in the last hour after the body repairs. It was simply flawless inside and out. Cody was beyond accommodating and professional! Everything was handled including my rental car, and when I went to pick up our vehicle, it was meticulously detailed inside and out. Would recommend to anyone and everyone! Such a friendly staff and excellent service. Quality of work was superb. Thank you CARSTAR!

AL
Review №21

Rea) y nice work..

Le
Review №22

All I can say is WOW. If you are ever in the situation where you need to find a body shop, dont look any further than here. This was my first time ever getting into an accident and I was referred here and Im so glad I was. Cody was beyond helpful with everything, from talking to the insurance companies to just keeping me updated regularly on my car, even getting my car back sooner than expected. A very trustworthy and professional business, I couldnt thank him enough for making this experience as smooth as possible as it could be for me. again, Thank you!!

Da
Review №23

They did an excellent job fast and looking good and very nice people I would recommend them to everyone thank you Darrell

Je
Review №24

Cody was ABSOLUTELY amazing. He made the entire situation not even a situation, (even to my kooky-self). Clearly the mechanics/body guys know what the heck they are doing because they killed it on my Scion. Thank you so much to you all, and I will ALWAYS recommend you for the great customer service and the work you folks do there.XOXOJessica

sa
Review №25

I won’t take my car to another body shop. The friendliness of the staff, the honesty, and the hospitality are beyond expectations. They took the rental back for me, they kept me updated during the whole process. The best in the business for sure! Cody at carstar will always have my business as well as my friends and family!

L
Review №26

Cody kept us updated and made sure every detail was taken care of. Very professional and great work! Thank you!

Al
Review №27

I brought my car in for a major damage project. The owner took great care of me and my car and completed the project unbelievably fast! The work was perfect and they really care for every little detail! I would 100% recommend them to everyone! you will never have a bad experience here! my car looks brand new again!! Thank you North Ridgeville CARSTAR !!!

Ky
Review №28

I took my car to North Ridgeville CARSTAR after hitting a deer that completely destroyed the front end of my vehicle. Cody helped me throughout the entire process and was an awesome help. He kept me updated and made sure everything went smoothly. The bodywork done on my car was amazing. It looks brand new. If you are looking for a reliable shop that does great work, look no further!

Ro
Review №29

A+ business and owner - my Son had had a slight ding to out front quarter panel - Cody said bring it by to give it a look, he came right out, gave it a quick look, popped it in, as well as buffed out some residue left behind, and we were on our way. Great job and neighborly help. Highly recommend them to All - excellent company and staff !

Ca
Review №30

The car went in with a door dings and came out perfectly!They even detailed the inside.The car looks better then new!!

Ka
Review №31

Cody is amazing and does great work. He kept me updated throughout the process (insurance difficulties changed what we had originally planned but that didn’t matter- he still took care of everything). My car was pristine after getting it back. Cody has worked on multiple family members’ cars already and he’ll definitely be getting our business from here on out. If you’re the kind of person who wants no bull shirt, just a job well done, go to CarStar in North Ridgeville.

Jo
Review №32

Cody and his team did an excellent job of repairing the paint on my recently damaged Mazda. He even took the time to find me a reasonably priced used side mirror, painted and installed it. After getting my vehicle back, I noticed they cleaned the inside, which was above and beyond normal service. Highly recommended!

Su
Review №33

My fiance stopped in last week to have my replacement mirror painted they were able to get it done and ready to go the very next day.They even offered to install the new mirror for me.The guys at the shop are very professional and genuinely good people.I HIGHLY recommend using them for any body work you may need! Will be using them again in the future!!

Er
Review №34

My husband and I have used Car Star numerous times and every time we have received top notch service! Recently got a rear bumper replaced on our car and everything went great! Rental car was there waiting at the drop off and the car looks great! We highly recommend Car Star in North Ridgeville for friendly, fast, professional service. Thank you Cody for the awesome service!

Ja
Review №35

Cody and the entire experience with CARSTAR was top notch from my first call to picking up my fixed car. Time was spent to ensure the best product, best prices were found and beat care were taken. I highly recommend this business and team.

Ma
Review №36

Second time at this shop and very impressed with Cody’s work. Been to plenty of shops over the years and this one is by far my favorite they always do a great job and are very reasonably priced.

Do
Review №37

Cody and the staff at Car Star are great! They did an awesome job on the damage on my car in a timely manner, and they gave daily updates. The car was returned cleaned inside and out. They are highly recommended!

Ja
Review №38

Seriously an amazing experience from start to finish. Just getting a brand new car, I never thought within the first month I would get into my first accident ever, even getting rear ended. But I did.Cody is amazing at what he does, from dealing with the insurance company, and even the rental company, to sending me pics of the repair.If you care about your car. Take it to CARSTAR. They will have my business forever!

Li
Review №39

They kept me in the loop the entire time. My car was finished ahead of schedule, looks like the accident never happened, and they fully detailed it! I will definitely recommend this place to others and come back if I ever need to. Thanks, Cody, you’re awesome!

An
Review №40

We have been here a few times and they are great. Cody is very professional and always makes a bad day into a good day. Very helpful from the time you walk in until way after you leave. Thank you!

Br
Review №41

Cody is the man!!! It was the first place I checked out a year ago for my leased car and knew I shouldn’t go anywhere else. The job got done in less than five days! Everything went perfectly smooth and would gladly go back if something comes across in the future.

Ka
Review №42

Originally chose this garage as it was the closest to home on the insurance ‘approved’ list but we are so glad we did! Service was quicker than originally quoted, they kept us updated every step of the way and returned our vehicle cleaner than when we purchased it. Great place and will highly recommend!

St
Review №43

North Ridgeville carstar did an amazing job fixing my truck door, and the repaint was flawless. Cody was great, I couldnt have asked for a better interaction. He was very friendly and professional keeping me updated on the process and even texted pictures during. Cody and his team took care of me and my truck like we were family. Great facility, techs and all around experiance.

Ri
Review №44

I was hit in the rear by an elderly man doing 25 mph and it pretty much destroyed the back end of my 2019 Subaru Outback. I went with Carstar because of the number of reviews that were overwhelmingly positive. I was not disappointed, they did a great job fixing my car in a very timely manner. They also addressed an additional problem that was caused by a different fender bender for a great deal outside of the insurance claim. Thanks guys I really do appreciate it and will bring you additional business.

St
Review №45

They took good care of me made if simple and quick. 10 out of 10 would go back and recommend to anyone needing collision work done.

Pa
Review №46

I highly recommend CARSTAR to everyone. They took care of everything for me and went above and beyond to make sure my car was properly fixed after a car accident. Cody even took care of getting a rental car for me. The staff was very professional and the communication was outstanding. My car looked brand new when I came and picked it up. They even washed it for me and shined it up. I never had such a wonderful experience like this one! Talk about stress-free 👏 👍 👍!

ch
Review №47

Cody was incredible. Kept me updated through out the whole process. Made getting my car fixed a breeze.

Ch
Review №48

The best experience that Ive ever had they talk to me the whole time they have my car make sure everything was okay or always recommend them

Gi
Review №49

My whole experience with this business was hassle free. Cody is A+ at customer service. Work was done quickly & my car looks brand new. Highly recommend this business.

Ge
Review №50

Cody was very professional and did a great job fixing my car.

Ri
Review №51

They did an amazing job on my car. The customer service was excellent. So nice and friendly and very accommodating. I reccomend them.

Mi
Review №52

Excellent service. This is the second time using Carstar because I was involved in a NAF accident. Cody was awesome, he handled everything. They finished well ahead of schedule, which was important since we have a family vacation coming up that well need our mini van for. I highly recommend them for their quality work.

An
Review №53

This is the second time my cars been fixed here. They go above and beyond in fixing everything. Also cody keeps in contact with you through the whole thing so you know whats going on and he has a sense of humor so thats a plus Haha Im very appreciative of them and will always go back.

Je
Review №54

Auto body repair for car accident. Service and auto repair turn around time was excellent. Also, fast with excellent and quality work.

El
Review №55

Excellent service and great people! After I got into my first car accident, I went to another place and they quoted me $3500. I was heartbroken as I dont make that much. Then I went to CARSTAR. They were completely understanding of the fact that I dont have much money and were able to help get my car drivable and safe within my budget. They got my car back to me quickly and I am so grateful for their help. Shoutout to Tom Kelly Sr. and Cody for helping get my car back to its once glorious state and made it safe within a very reasonable timeframe! Thanks guys! Ive attached some pictures of the before and after. :)

Sh
Review №56

Great customer service! Cody walked me through the process and was very knowledgeable. He arranged everything from communication with insurance company to having my rental waiting for me at drop off. Overall this experience was pleasant and do highly recommend.

Gr
Review №57

CarStar in North Ridgeville is simply the best! Having delt with several bodyshops over the years, I have finally found a first class, high quality body shop. Cody, the manager treats ones car like it is his own..a true craftsmen that takes a lot of pride in his work and wants you to be happy. Having new cars, we want to maintain their showroom look...Cody and his awesome technicians go above and beyond...5+ stars. .No need to look further.

ed
Review №58

My parked vehicle was damaged by another driver and in need of repairs. CarStar was recommended per my insurance and I am so grateful that it was! The whole experience was excellent! Everyone I dealt with was friendly, informative and available in the event I had a question or concern. My car looks great and they went above and beyond to make my car look new. Thank you so much!! Will recommend and if ever I need another repair, I will go to CarStar in North Ridgeville!

Da
Review №59

Carstar in North Ridgeville is awesome. Professional. Knowledgeable. They keep you updated on the progress of the work.

Om
Review №60

Cody is great to work with. Nice job. 👍

Bi
Review №61

First off Cody was awesome. These guys did great work and super fast. They communicated often and handled EVERYTHING.

ch
Review №62

Cody was responsible for assisting my insurance claim. He handled everything from start to finish professionally and went above and beyond. Not once but 3 different times during the process.I will be using this service for all of my body repair services.

Al
Review №63

This place is amazing!!! My Range Rover was damaged and I looked online and decided to give Carstar a chance & I am very glad I did it!! Cody was very professional from start to finish & very fast with getting my truck in and getting the repairs complete within a day! If I need any repairs I will always choose Carstar you guys are amazing!! Thank you Cody!!!!!

gu
Review №64

These guys always do excellent work, I’ve worked with Cody and the service is top notch. I will definitely recommend their service.

Sc
Review №65

Great job by a great place. They always take good care of me and my vehicles. Cody has A1 customer service and does an A1 job.

Kr
Review №66

Cody is the man! Great communication and cares that you are fully satisfied. Always get the car back in clean sparkling condition!!

Ta
Review №67

I have uses Carstar multiple times and would never go anywhere else. They have a rental car waiting and Cody is extremely polite and professional. I get text messages letting me know the progress of my car and they detail my car before I pick it up. This is the best place to take your vehicle if you need ANY work done.

Th
Review №68

Cody was awesome. Super easy experience. Great job on the repair work.

Na
Review №69

Quick, high quality service. Cody is the man! Even got me in on a Saturday to accommodate my schedule.

Ma
Review №70

On time. Excellent work and service.

Fi
Review №71

Nice folks here, very professional. Definitely recommend.

Tr
Review №72

Cody was extremely helpful during the entire process. The car looks amazing!

Br
Review №73

I took my 2020 kia soul to carstar North Ridgeville after the dealer ruined my brand new car when they put it through the car wash. Cody was awesome kept me informed the entire process and did an amazing job repainting my hood. I would definitely recommend Carstar North Ridgeville and Cody!

Da
Review №74

Cody crushed it!! My M8 BMW looks factory new at reasonable costs!!

Je
Review №75

Great work and flexible with my schedule!

Ga
Review №76

Carstar was very professional and On time with the work they promised and went above and beyond,They replaced a bad battery for me at no cost very well appreciated.I give them a five star rating

Ju
Review №77

Cody at CARSTAR & his team were completely thorough, professional & very reasonably priced. My car was finished ahead of schedule & looked brand new! My car was leased & going to be returned, Cody went the extra mile to make sure my car was in perfect condition. CARSTAR is a FIVE STAR!! I recommend them to all of my friends & Family - Thank you, CARSTAR!!

Bo
Review №78

Excellent ! Have used a few times always happy!Cody does a great job!!

Ro
Review №79

These guys did an amazing job from the time I chose them until I picked up my car. I highly recommend them.

De
Review №80

Cody and his CARSTAR team are the Absolute Best ever!! My car was finished ahead of schedule and returned to me in perfect condition both the exterior as well as the interior. CARSTAR not only does exceptional work but they are courteous, professional and go the extra mile for you. I continue to recommend them to friends and ALWAYS will! Thank you CARSTAR!

Br
Review №81

Always great quality always done quickly and the people are very friendly and they are very good at keeping you updated with the progress of your car. I will take my car here every time.

st
Review №82

They exceeded my expectations by far. They handled my entire insurance claim and helped me with my rental car. Every single person in this place was kind and helpful in every single way! You wont find a better place than this! I will highly recommend this place and I will continue taking my vehicles here! The amount of detail they put into their work is beyond words my truck looks BRAND NEW! Thank you so very much for all of your shops hard work!

Je
Review №83

This place is top notch. A deer hit my brand new car and it came back to me just as beautiful as when I bought it. Cody took such great care of me. His customer service was above and beyond! Thank you!!

Ka
Review №84

Cody did an awesome job on my car and quoted me a great price- super thankful! Will definitely coming back for all things car related!!

Ke
Review №85

Great Job Do onne

Ha
Review №86

Cody & Team did an excellent job on my Chrysler 300. The vehicle had $2500 in damages and once they were done the car looked perfect. They communicated with me weekly to provide a status and the car was completed on time. I recommend CARSTAR to everyone!!! Thank You and GReat Job!!!

Tr
Review №87

Top quality work at CARSTAR, will always return there. Great folks!

Ka
Review №88

My son was involved in a car accident, and after being hit, the car needed repairs. We had an exceptional experience with Cody at CarStar.

aa
Review №89

Cody was a great guy to work with, he really helped me out. I will come back again when i need the work done.

Ma
Review №90

Cody at CARSTAR is Awesome!! He handled everything with the insurance company and made the process super easy. They do excellent work and I highly recommend!!

Ka
Review №91

The owners of N.Ridgeville Carstar do amazing work! I can assure you, Tom will do everyth ing to perfection!! And he has a heart of gold!Karyn Nowak

Ju
Review №92

My car always looks fantastic when I take it to Car Star. They keep you updated throughout the whole process and even arrange a rental car for you.

j
Review №93

This was one of the BEST experiences we have ever had with a car and body shop repair after an accident or any auto repair job. Cody was extremely helpful and friendly every step of the way after a very complicated repair job. We were so impressed with their patient explanations and keeping us consistently updated about the repairs. The body work is fabulous and it rides superbly. I can understand why The Hartford has your establishment on their recommended list. Thanks, Cody, for making sure we were so happy with the outcome of our many repairs. God bless you and the entire staff. Kris and John Stofey

Mi
Review №94

Cody was great, I probably called 4-5 times trying to coordinate with them on when my car would be finished. The car was in an accident here in town, but I love 3.5 hours away. He was polite and always willing to take the time to explain what was going on and what to expect. He also made sure to not set an expectation that he couldnt deliver on. I was told the car would be ready early this week 05/13/20 and I could pick it up at 11am. It was finished early and I couldve picked it up the second they opened this morning. Overall I would recommend them to anyone, Im even tempted to keep coming back even if its over 3 hours away.If I could post pictures of the before and after I would it looks great.

Co
Review №95

Fixed dent on car perfectly and a day early.

Ma
Review №96

Great customer service, fast pace they went the whole 9yards . Couldn’t be happier my car is fixed looks brand new again. Anybody in the area I suggest you go to CARSTAR!!!!!!!

Tr
Review №97

I had my rear bumper painted on my car and they did a great and was done when they said it would be. Always a great experience using them and will use them in the future for any paint needs. Thank you

Ha
Review №98

My car was damaged by a deer and this shop came up as one of State Farm’s preferred vendors. After looking through Google reviews, I decided to use them and I could not be happier. Cody was upfront and honest about what needed to be fixed and the timeline he would need. He even scheduled a rental car for me that met me at his shop one minute after I dropped my car off! I got my car back in 7 days in absolute PRISTINE condition. The entire inside of my car was detailed and the work they did to the body looks so good you cannot tell that anything was ever damaged. 11/10 would recommend. As someone who works in the service industry, this place went above and beyond my expectations!

Am
Review №99

Car star was the best decision I ever made. Body helped me out way better then my own insurance could. They did an amazing job on my car. I couldnt be any happier with the work they did to make it look the same. Ill definitely be coming coming back in the future.

Ra
Review №100

I had an amazing experience at carstar. I was able to talk to Cody on the phone who allowed me to send him messages of my door hinge that would not allow me to close my door. He looked at it and sent out George to come look at it since I could not drive it seeing as my door was stuck open. I was relieved that in minutes George was able to get my door to shut with a temporary fix long enough until I was able to bring it in to have the hinge replaced. Both are life savers and I highly recommend this place.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:33290 Center Ridge Rd, North Ridgeville, OH 44039, United States
  • Site:https://carstar.com/locations/oh/north-ridgeville-15074/
  • Phone:+1 440-327-3300
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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