Haggrid is amazing cant believe all the magic he worked with getting our bill lower thank you

Great service! Very helpful and knowledgeable.

Damien helped us and did a great job! Got everything switched over and made sure everything started downloading before we left. Great service! Highly recommend!

Very pleasant shopping experience for all cell phones and accessories. Very pleasant sales support. Highly recommended.

Damien is the best! He was super helpful with ordering and setting up my new iPhone. I will come to this location anytime I need service.

Damien was super helpful! Easy going and extremely knowledgeable. Got me a new phone and set up within an hour ❤️

Kelton helped me upgrade my phone from a A01 and asked me what I used for my phone for the perfect fit for my new phone. Would recommend my family and friends

Very kind and thorough. Will only come here to deal with my phone. Thank damien!

Best Verizon store experience I’ve ever had. Damian and Connor were so helpful, efficient, and kind!

Damien and crew were very helpful and the entire transaction went smoothly! I would definitely recommend them for any of your cell phone needs.

Kelton helped with my data transfer for my warranty and setup service. Would recommend friends and family.

Damien worked with us and upgrading two phones and a new iPad. He was thorough and made the process seamless. Highly recommend!

Connor was amazingly helpful, very patient with me, and had a great attitude.

Kelton was fast and efficient with my new phone and data transfer.

Kelton upgraded my phone to one plus 8 and transferred all my contacts and photos would reccomend this location to friends and family.

Experienced staff and took the time to take a look at my phone. I wasnt able to make phone calls and they fix it! Strongly Recommend this location.

All the employees were excellent and well be coming here for now on

What a wonderful person Connor was. And he took care of me.

Damien Was Very nice to work with. Had the Samsung phone I needed in stock. Would recommend over other Verizon dealers.

Damien is WONDERFUL!! He was so helpful

Great experience dealing with Damien! Very helpful! Took extra time to explain everything to us and gave us an excellent deal!

Needed a new charger for a friends old phone. I was the only one in the store at 4:30 pm. The guy in the store was pretty helpful and informative. He was able to identify the charger needed and I bought it. He also said that the other phone on the contract was an old flip phone and it was so obsolete that the service on that phone would soon be shut off. This was due to the fact that that phone was so old and they now have the new 5g service available. This was good information to have.

James was so great we will forever only use experience locations

I worked with Connor and he was helpful and patient and I was extremely happy with my new phone and accessories

Great experience upgrading our phones! Damien was super helpful in getting things transferred over from my busted S8, and was able to get us the phones models we wanted despite tons of products being backorder! Super convenient all the way around!

Kelton and Damien were a lot of fun and knew their stuff. Enjoyed working with them give; them a raise, they represent your business very well.

Was having issues with my tablet and kelton was helpful

I had trouble signing into my iCloud email and kelton helped me sign in and answered any questions or concerns I had

Thank you so much for all your help! Damien was very helpful and got us upgraded quickly and painlessly.

Kelton was helpful with upgrading my phone and made sure data was transferred

Kelton was knowledgeable and help transfer all my phone contacts. Strongly recommended this location when buying a new phone

Rosalina was my rep today, very knowledgeable and very accommodating, very personable too! Had a very pleasant experience buying the phone. You should definitely use her for training new recruits! Thank you Rosalina!

Melton was great :) come here for a new phone

Was having trouble with my Samsung phone and Kelton helped me navigate my phone. Stop here for all youre customer needs!

The guys were very knowledgeable and very helpful

Was having issues with my phone would recommend the staff here for help and purchasing a phone.

Great experience getting a new iPhone. Damien was very helpful and transferred everything over from my old phone.

The North Royalton Verizon store is the best store in town. Its way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. Thats why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.

Kelti helped transfer my data and was nice

I was looking into a new phone and Kelton help me picked the right one. He asked what I was using my phone for and gave me the phone I needed.

Kelton was helpful troubleshoot my a01 and suggested the a02

Had a great experience at Verizon. Rosalina was a lot of help, answered a lot of questions and put us in the right direction. It had been quite a while since I upgraded so I was very greatful. Nice to still find good customer service these days!

Staff was friendly and knowledgeable. I had a lot of questions about my new device and they were patient.

Kelton had a line and was patient with me and other customers

Great service. Next to no wait! Melton is awesome!

Very informative about verizon products, very helpful saving me some money about your promos. Very thankful to have a knowledgeable person helping me.

Rosalina was extremely helpful with upgrading my phone and explaining the pros and cons of the phones I was interested in. The whole process was very quick, which is helpful when you have to bring kids along.

Damien was awesome! Super helpful and patient reviewing all of our options to upgrade phones and plans.

Great Service! Damien was helpful and courteous. Was actually a pleasure to buy a phone.

Rose and Kelton were awesome and super helpful with everything. Had verizon for over 20 years

Conner was awesome and transferred my data.

Dont go to this one. I ordered phone took 3 weeks to come in. When the phone came in they couldnt figure it out why wouldnt work. Turns out they sent my phone to someone else I got theres. And made me wait another 2 weeks to get my phone. And the manager worked at another store that had my phone but wouldnt get it and bring to that store to help me out.

Very pleasant experience! Rose was very knowledgeable and pur phone transfer was very smooth!

Damian was a pleasure to work with. Informative, patient and extremely knowledgeable.

Place sucks every rep has a different answer for everything. If you are going to buy a phone do it online.

Adam was super helpful in assisting my daughter and I with ordering our new phones. He explained everything really well and made it very easy to do. It was greatly appreciated.

Great job again Damien thanks so much for setting up my mother in law phone. Your the best

Andrew did a fine job, I was so pleased he helped me allot with my phone getting things transferred.

I had excellent service other Damien in. NORTH Royalton.

Was having issues typing on my keyboard on my phone S21. Melton helped me with my issue.

Had a great experience with Andrew D he is so helpful and polite we ended up buying phones this is the place to go to!!

Kelton helped me and my husband upgrade and transferred our data. Was very patient

Excellent service in all aspects

Damien was extremely respectful and charming. He did exactly what I asked and helped me set up my new device and answered all my question.

Damien was super friendly! Very patient and answered all our questions!

Great customer service! Adam was Super friendly and happy to help. Very knowledgeable and efficient. Appreciate the help!

Kelton was patient with our phone needs and listened

James was exceptional in his service. What a pleasant encounter today. He was very knowledgeable and helpful. Your fortunate to have such a wonderful employee.

I never had a Verizon employee so knowledgeable. Sam was great

Great customer service! Staff was Super friendly and happy to help. Very knowledgeable and efficient.

Thanks james for doing a great job on setting up my phone even when the internet went done. Great job.thanks Stephen

A to Z - great service and pleasant atmosphere!

Great customer service. Appreciate your help!

My boyfriend and I came to get him a new phone and Adam was very attentive and efficient with the process. Other Versions I’ve been to took hours and he backed up his phone and set up his new phone in about an hour while helping another customer. He was also very nice and joked with us and had great customer service. Whenever I need to go to Verizon I’ll be coming to this one!

FIVE STAR SERVICE!!! I was extremely pleased with my service at this North Royalton location! Damien and Connor both provided great customer service, and were really knowledgeable about Verizon Wireless, and its products. I highly recommend this location, and especially these guys to help you out with all your Verizon needs!!!! Thank you!!!

Damien is great! He stayed open late for me after i lost my phone. He also figured out how to save us money on our account. Super nice smart guy!

Great helpful service highly recommended Damien was great!

Very nice young man that took extra time to make sure everything was working properly workibg for me, Very helpful.

Adam was very helpful and with setting up and explaining to my mom and I up our new phones and plan. His patience was greatly appreciated and we were very happy.

Damien at North Royalton was awesome!!! Knows what he is doing and ver professional!

Conner was very professional and gave me all the time deemed necessary to answer all of my questions. He deserves 5+ .Fantastic customer service.

Connor, and Sam gave great customer service, and very helpful.I would recommend north Royalton for sure!!!!

Very helpful and great to work with

Damien is the best give him an bonus.

Damon has been so helpful ....great to work with. I also notice how pleasant he he is working with other customers that have been here and coming in. I will for sure come back to this store!!!

Connor was very helpful when I stopped in. I needed help with my phone and he helped me immediately.

Keltin Helped with my phone data

One of the easiest and most enjoyable experiences Ive ever had buying a new phone. John was awesome and conscientious of not only my time but made sure I was comfortable with my purchase. I will definitely be back at this store and will definitely ask for John as my salesperson. He is awesome.

Connor was very helpful, and was able to resolve my problem quickly, and also gave me tips on how to use my note app.

EXTREMELY PR0FESSIONAL, COMPETENT, EFFICIENT SERVICE.

Damien stayed after work to help me out during my phone crisis time of need. Made a complicated task very simple & easy!

Rose was super helpful and nice.

Amazing Damien really helped with the transition over to Verizon and got me out with no problems. I am proud to be a new Verizon member. Great job 👍

Adam was fantastic, he had a store full of people and made it look easy. Will definitely be going back in the future.

Kelton and Rosalina

First off who knew the guy from the news was a regular person who works for Verizon. It’s crazy to see how peaceful he was on tv and it match to his real life personality. Whoever hired him deserves a raise because just off our encounter today I know he’s going to change the world!

Damien did a fantastic job of explaining all my different options / product choices and was extremely friendly / helpful in the process.

It was a flawless and wonderful experience at this store purchashing my Google Pixel from Connor!

Damien was awesome!! Very knowledgeable, and patient with my questions

Damien was very helpful in helping me find the right iPhone when it was time to upgrade. He answered all of my questions so that i was comfortable with my purchase.