Did an order at 630PM. Google and the website said the store was open till 9PM. Got there at 8PM (30min drive) and they have a little sign saying they close at 6PM. Alright no big deal. Got there the next day, ask for my order and they started to get all the parts. Told me that my front brake pads wasn’t actually in stock. I choice this location because it said it had all the parts I needed (front/ pads and rotors). No problem I’ll take whatever you got. Started to work on my vehicle and they sold me the wrong front pads. Little frustrating when you drive 30 minutes to find out it’s the wrong parts.

Employees were super nice and helpful, just be aware that the stores hours are not currently the same as what is shown online, they close much earlier.

Nice guys, very helpful. Definitely one of the best

Prompt response and friendly service

Wow. Really needed a part. Found it online, internet said store was open until 9. Drove to the store, the store was closed. Sign on door said temporary hours M-F until 6PM.

Theyll install a car battery so you dont have to! Just call ahead to make sure they have enough workers to support.

Very helpful and knowledgeable.

Another great place for your auto needs and DIY projects

Needed wipers and they installed them as well

Went to replace my car battery this morning (09-Jan-2020). An elder person was trying to help me. He couldnt find the right battery on the shelf. So this younger guy comes and points to a battery in a flash of second. Younger guy said to the older person to first check if he can remove the battery. So we both go out and I can clearly see elderly person was shaking outside since it was 20 degrees. He was struggling to find the right screwdriver and also to unscrew the battery. Finally, after some time he could take out the battery. But, the new battery wouldnt fit - meaning the younger guy gave him a wrong one. So we go inside again and now younger one gave him another battery. So I whispered to the younger one if the older person can do it? and why cant he come out and install? For that younger one got extremely agitated... he started shouting rudely that if I dont like I dont have to buy there and started to raise his voice on me. Suddenly a new customer came and this guy cuts me off and talked to the new customer as if nothing happened. The younger guy doesnt have any respect or manners toward the older person. Above all, he told me (a customer) to buy some where else if I dont like the way they work. Giving 3 stars because the older person was a very nice person, otherwise I would be giving a 1 star. The younger one shouldnt be working there at all. Requesting the owner to take some action on the younger one.

Andy & James were awesome...Bought a new battery & they installed it for free....Excellent customer service..I will always go there...!!THANKS guys

Andy and Marshall have greatly helped me out, my car engine light was on for two weeks or so and I couldnt figure out what was wrong. Went in and they helped me figure the possibilities. After, trial and error, and many returns, I got my car fixed.... hopefully. No engine light on and very helpful and respectful employees.

Awesome, very friendly, knowledgeable and fast.

Tried finding a fuse to a Ford transit and the guy at desk was very helpful. Unfortunately they carry something similar but the fuse just didnt fit right

Went there for new windshield wipers, they quickly found the best priced and installed them before ringing me up. I gathered my other items and checked out. The girls working there were awesome! Made my son smile and I left with one too! Very clean store, fast and prompt service.

Outstanding service. I happened to find this store on the day that they were having their grand opening. I was greeted at the front door by Noel with a HANDSHAKE, a smile, and a warm welcome! He actually came outside and opened the door for me.I have never gone into any place of business and felt so welcomed and appreciated. Noel gave me a brief tour and told me what the best deals were for their grand opening. He was very friendly and helpful. When I had completed my shopping, Noel took it upon himself to take my order out to my vehicle and helped me load it into my car. I wish every experience was as great as this when you walk into an Auto Parts store, or any business really.Had I been unfamiliar with Advance Auto Parts, I would have thought Noel owned the store. I hope his service does not go unrecognized.

Very friendly and helpful staff

James greeted me at the door. I explained my problem(s). He came outside to read the Service Engine code and found the items necessary to correct it. James then explained what I should see when I take apart the induction system. I then went home, did exactly what James explained and the problems got fixed. Thanks for your help James.

They were very kind and helpful I would go there again

Always have great deals. Knowledgeable staff.

Excellent service!

I like the car wipes but they dont have the cup holder sized ones.

Friendly staff thats always willing to help. Reasonable prices and a rewards program.

They are always helpful, and offer great discounts if you buy online and pick up in the store, often 25%.

Knowledgeable staffCourteous service

Sarah is amazing! We were a good hour away from home and our truck started overheating. My husband is a mechanic and was able to determine the problem, but didnt have any of his tools with us. Sarah, the store manager, was so friendly and helpful. They have a toolbox full of random loaner tools that are available to use on site, which was very much appreciated. And they even hooked up a hose out back for us to use to spray down the engine compartment (coolant had sprayed all over). Overall, they made a very stressful situation a lot easier to handle. Thanks, Sarah and the rest of the team!

Good service and friendly staff

Friendly staff and knowledgeable.

Easy curbside.

Every time I go in there to get parts for my personal vehicle or my tow truck or just things in general that I need they always help me find what I need pretty quickly and getting out of the door pretty quickly great job guys keep it up

Hands down the best parts store in the mall district of novi. Cory and his band of bada**es will get you the right part the first time at a killer price every time. On a side note, I may call them bada**es(in a positive way); but these guys are truly the nicest and most professional team I have ever had the pleasure of working with.

Sales associate chose to appear to sleep while standing behind the register instead of assisting the olny customer in the store find wiper blades so left to find another store without my presence ever being acknowledged.

Best service of any auto parts store Ive ever been to. Friendly staff that really knows their stuff, not just cashiers ringing you up.

The guys there are kool except for this old white gentleman w/glasses, didnt even wanna check us out, handed him my money hand to hand and what did he do, gave me my change on the counter because I guess he will turn black in a hand to hand encounter, I just laughed it off and keep going, this place turned me off because of him, I was getting all my parts from them but now another location, fyi if u are that racist dont work in customer servicePS. this happened about 3 weeks ago, I just passed it and thought about how irritated it made me

Very helpful ! .In and out in less then 10 mins.

These guys are always helpful. The majority of the staff actually know what theyre talking about!

Very wide selection of parts and accessories, staff is extremely knowledgeable and friendly, always willing to go the extra mile

Very friendly and helpful staff. Great service.

They always take care of you.

Usually have good deals. Never had issues, but last time they gave me a wrong oil filter.

Needed tie down on the road and they had exactly what I needed

Offers all services of an Advanced Auto Parts as well as Anti-freeze recycling.

Was traveling for business and having car issues. Staff was helpful and able to get me squared away.

It was closed when I reached there however its motioned online and store it should have been open Sunday noon

Im not great with cars and theyre always helpful

Rude, guy that tried to help was not nice acted like he was have a bad day.

Excellent customer service by Mark!

Great service every time!!

Very helpful people in there!!

Very helpful service!

Very helpful staff

Good customer service

Nice people .

Very rude and unhelpful employees

Good service

Love monkey