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Public Storage
9810 S 27th St, Oak Creek, WI 53154, United States
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Public Storage
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Gl
Review №1

Ive been with PS since April. Love it. Kari is great!

Ke
Review №2

Just renting for the first time and Kari has been helpful in getting me all set!

ra
Review №3

Ive rented with PS for years, Philip had helped and Kari was wonderful!

Ol
Review №4

Tina noticed my mom struggling to lift her door to her unit and assisted her with opening it. I just need to share that and say thank u me and my mom both appreciate it. Keep up the good work

De
Review №5

Shout out to a Jennifer at the oak Creek location for helping me out and answering all my questions, great customer service!! Much appreciated!

Ya
Review №6

Just rented at PS. Awesome experience!

Lu
Review №7

Kari got us a good deal in Oak Creek!

De
Review №8

Jennifer at the Oak Creek location was extremely professional and answered questions I had without hesitation!

To
Review №9

Friendly helpful and thorough there you go

Je
Review №10

Stopped in last week and inquired about renting a unit and Jennifer was very helpful. She explained the whole rental process and went over different size units with me.

Em
Review №11

Jennifer was very friendly and was very helpful. Very happy with my decision to use public storage!

Do
Review №12

Be ready for a price increase within the 1st 3mos, you will get one. Mine started at $109 and has increased to $135.

Br
Review №13

The woman in the front was very informative and kind when setting up a storage space for my grandparents. She was great at finding something within their budget.

Pa
Review №14

Spoke with Jennifer and about rates and availability. She was very helpful and professional . Id recommend this location to any and every one.

ca
Review №15

Been with public storage for 8yrs and my rate just keeps going up not recommended for long term I guess

Da
Review №16

Jennifer was wonderful great help she helped me save money which you people should do it aint doing she was very polite and very courteous very knowledgeable extremely a very very good worker

Wa
Review №17

Jennifer was very understanding and helpful with all of my questions, and it was great that she showed us the different size units .

K
Review №18

Your personal belongings are just waiting to be stolen here. They recently had multiple thefts and never updated us. We originally came to our unit to grab some things and found a new lock on our locker...with the code to open it on the back. Upon entering, our things were thrown around, our original lock was on a shelf- cut, and obviously things missing. When we went to office to report this, they admitted that 1)there were recent break ins- but wouldnt tell us when, 2)the break ins were around our unit, and 3)they noticed the different lock on our unit, noticed it was the same kind of lock that the thieves used on the other units, and still decided to not call us to check in. So not only do we not know how long our stuff has been missing, we also dont know how long our unit has had a lock with combination posted on it. The employees were less than helpful, you could tell they wanted nothing to do with the situation and wouldnt even make eye-contact with us when being confronted. They refused to pull up the cameras (that are only pointed at the entrance and their office) and basically said to just file a police report. All in all, we lost $900 worth of items with no accountability or even an apology for the lack of updating and reporting. We packed up our cars the same day and left. Dont worry though, their broken gate makes up for the lack of cameras. This place is a joke.P.S. The Jake that everyone is raving about, is the same employee who wouldnt even make eye-contact with us or even offer an apology even though he admitted that he was the one who noticed the conflicting locks.

Ba
Review №19

Jennifer was super nice and very helpful answering my questions and helping me out.

St
Review №20

Jake was extremely helpful. I needed some extraordinary lease time adjustments and he was very accommodating with everything I needed to get done... Very easy to work with. I wouldnt hesitate to use this facility.

in
Review №21

I had a super smooth and fantastic experience here at this Public Storage... after a disastrous time with my moving company. I moved across country and my new place wouldnt be ready by the time my things were expected to arrive. so public storage came to the rescue, but after several delays and horrible back and forth with my movers I had to abruptly cancel my unit before even using it. ASHANTI was so helpful and friendly. She helped me cancel and then redo my unit when the moving company finally got its act together. I HIGHLY recommend them!

Hi
Review №22

Nicole, had very great customer service. She was super polite. Nicole helped me pick out a unit that was best fit for me and my items. She even made my experience feel like I like I had a place away from home. I would most definitely recommend this location to friends and family. Thank You!

Sc
Review №23

Nichole was very friendly and so helpful! I was late and she still gave me a tour of the units without having to reschedule. She showed me 3 different sizes and was very informative and answered all my questions. I’d recommend her to anyone looking for storage! She was very kind and has a great personality. Thanks Nichole for all your help!

Ki
Review №24

Ashanti does a great job of explaining everything to you. Shes very attentive and I highly recommend speaking to her. ❤️

Te
Review №25

Jennifer assisted me with all my questions, and helped me find the unit I needed.

Sa
Review №26

Jake was very helpful, would definitely recommend this facility to my family and friends. Very knowledgeable and friendly customer service.

Ro
Review №27

Jake was very helpful and I couldnt find the right place because it was my first time moving out. Thank you!

Sc
Review №28

Jake was really great to work with. He was able to get me quickly setup with a new unit.

Sh
Review №29

Nice space in units, clean, able to rent month to month, insurance included. Great customer service. Jake is super helpful.

Da
Review №30

The GM is super friendly and helpful! We do the storage unit auctions and they are a lot of fun.We got a few pieces of commercial grade workout equipment from this storage unit. It took us a few months to sell it but it was a good profit over all.Go to Public Storage, theyre great!

Ra
Review №31

Nichole at Oak Creek Public Storage was very friendly, caring and helpful! She helped me figure out the best time to rent a unit, the different prices it could cost depending on when I rented, and even found a better deal than the one I was set on doing previously. Hard to find such conscientious workers like Nichole these days! She deserves all 5 stars.

Br
Review №32

I had a great experience with Amy she was helpful, and very persistent at securing our interest.I also had the pleasure of meeting Nichole who assisted us with kindness and solution as well!Thankful to have met inviting people who cared about the best interest our their company, but was sincere and personable in securing satisfaction for both!

de
Review №33

Let me tell you something I’m was upset on the service I had on Sunday with Nichole that I left debating to pull my stuff out. But Katie called to contact me about looking at a unit and I decided that she was very nice on the phone and met with her on Monday and it was wonderful experience and I’m glad I went!!! Katie was a wonderful to work with and service was great!! Thanks Katie!!!!!!

sa
Review №34

Jake is an Outstanding member of the Public Storage team. He’s always been very helpful, even when I constantly forget my key code.He’s definitely someone who belongs in the customer service industry.

Br
Review №35

Jake was kind and made the entire rental experience easy and painless. Because of Jake’s attitude and helpfulness I would recommend Public Storage to anyone in need of short or long term storage solutions.

La
Review №36

Im hearing impaired and Nicole did a great job helping me out. She didnt know sign language but she did try her best. I seen she was having troubles so I asked her for a pen and paper. Nicole did an amazing job at understanding my needs and what I was asking for.

Mi
Review №37

Great experience checking in. Ashanti and Jake outstanding, professional and helpful.

Da
Review №38

I was very pleased surprise with the attention and the will to go above and beyond to resolve the problem I had. They didn’t care I was not a customer from this location.Thank you for the service.

ty
Review №39

Very friendly and very resourceful on all the information needed! Also the manager called 2 minutes after I got off the phone to schedule a showing same day. Very impressed with the customer service!

To
Review №40

Nichole was very pleasant to work with she showed me 2 different units but none of them worked it for me, I needed a taller unit. She did recommend a different location. Thanks for all your help!

Ka
Review №41

Hi. Sorry to be using Katie’s phone but mind died. But got there at 5.55pm to unload stuff and she waited for me so I could purchase boxes. And call my gf for help. But Katie was wonderful in helping me. And I wanted to make sure she got credit for waiting for me. Any question feel free to call me. 414-614-8314.

Sh
Review №42

Jake was great at helping me move in and made the process easy and pain free.

Og
Review №43

Good service, friendly guy. Thanks Jake

Jo
Review №44

Jake was awesome helped me out so much!

Wi
Review №45

Jake was very helpful with everything, I will definitely come back here! Thank you Jake!

Pr
Review №46

Stopped in last week and inquired about renting a unit and Nichole was very helpful. She explained the whole rental process and went over different size units with me. Definitely will return in a few months when I am ready to rent.

Gi
Review №47

I had the most pleasant experience with Jake as the customer representative, he was extremely friendly & his humanity was amazing & would definitely recommend anyone to pop in & check out Piblic storage in Oak Creek Wi if you need a rental. Definitely satisfied

Ji
Review №48

Aly was fantastic she took me through the process and was there to answer all my questions. Every time I go to my unit she always asks me how everything is going with my unit. Professional customer service at its best!!!

Ky
Review №49

Jake was very helpful and kind when i was filling out the rental paperwork and he answered all my questions politely and professionally

Je
Review №50

Good people

La
Review №51

I really appreciated Carries great customer service!! She took her time to make sure i got the perfect unit for my needs and everything i needed to wrap my belongings up. Even shared laughs in between. Am glad i chose public storage!

su
Review №52

Fantastic manager. Melissa was very helpful with what I would need to pack all of my things. She gave me very helpful tips and set me up with all of the boxes and packing supplies I needed. She helped me with the size of storage unit I would need and how to properly stack things. I was very relieved to have all my questions and concerns taken care of. I would not hesitate to have Melissa help me in the future.

mi
Review №53

DONT put your stuff here.. my unit was broke into 2 times in a 2 week time span.... and PUBLIC STORAGE blames you... Im fairly certain its an employee.... who else can get in and out their locked gate twice in a 2 week time span.. Overpriced con artists....

Do
Review №54

Public Storage was recommended to me by a good friend of mine, I wanted a clean and secure storage unit to meet my needs, Manager Melissa not only went out of her way to help me, she also eased my mind knowing my items would be very safe at this location and also did everything she could to find me the BEST possible price for my situation 👍. Thank you again Melissa for making this very stressful ordeal go so smooth and quickly. 😊Melissa really knows her job and does anything to make sure you are totally happy with the choices you made.She is an Amazing asset to not only me, but to your company as well. 👍👍. Great Job

Tr
Review №55

Jake was a very respectable gentleman helped me on receiving the best goods and services for my public storage!

Sh
Review №56

Jake- very friendly and made the process easy. Facility has a great price.

Ta
Review №57

Jake provided exceptional service and gives great restaurant recommendations.

Ce
Review №58

Wonderful customer service, Nicole and Alex are super helpful! The move in process was quick and easy, thank you so much for your help! The lot is easily maneuverable, and clean.

Cr
Review №59

Jake did a fine job getting me set up with my new unit.

Tr
Review №60

Jake was very helpful and knowledgeable. i appreciated his hlep and courtesy.

J.
Review №61

We are moving soon and will be in need of storage space until our house is ready. I stopped by today to get some pricing information and Scott was super helpful and very accomodating to our needs. I was very pleased and will be back.

Ke
Review №62

Carrie was a great help!! She was very helpful and knowledgeable about the subject matter!! Thank you so much for your time and your patience today!!

Da
Review №63

Easily accessible and the units appear in good condition. Melissa was very helpful getting me setup and making sure that I understood everything. Be aware that they require you to have insurance on your items, so bring proof if you have a personal policy that covers them. Otherwise, youll have to use their provider for an additional (minimum) $11/month.

4w
Review №64

I came in today 04/26 to find out some info on storage, and was helped by the wonderful Miss Alex. As soon as I walked in she gave me positive vibes and was very bubbly and very, very polite. I dont think Ive ever walked into a buisness anywhere and felt as welcomed as I did in Alexs presence. She was very knowledgeable and answered all my questions. It was a pleasure to be helped by someone with such great customer service skills, I truly think she is a great asset for Public Storage and will achieve great things with them. If you ever come to this location I hope you have the pleasure of meeting her! Thank you for your wonderful customer service Alex. I will definitely be coming in soon to rent a unit from her.

de
Review №65

Melissa was awesome helping me find the right space to fit my needs. Very friendly and easy to talk to. Explained everything making my rental process as smooth as possible.

Be
Review №66

Jake was very nice. I am very happy I chose this location and company.

Ka
Review №67

I went rented from Oak Creek Public Storage and James was a huge help!! I couldn’t get into my unit and he came and fixed it within 5 minutes. Really impressive!

Ju
Review №68

Jake was very nice and got me the best unit at best price. Would definitely recommend.

Ta
Review №69

My family just rented a unit. I am very pleased with their customer service thus far. Melissa helped us with all of our needs. The unit is clean and dry. We like the security gate for safety as well.The one surprise was the insurance that you MUST have, this was an added cost we did not anticipate. (It is a minimal expense though) It is my opinion that this is something that should be stated online and if it is stated somewhere, then it should be more clear because I did not see it.Very nice overall experience.

Fa
Review №70

I went in to check on pricing on a storage and the manager Manisha was very helpful and funny so with all the info she gave me I will be back to rent a unit great customer service and a great attitude made my visit pleasant will recommend public storage

Er
Review №71

Great storage facility. Manisha had great advice and tips for our move.

Jo
Review №72

Jake is very welcoming and kind.. i would recommend him family and friends

Ch
Review №73

This was a very nice storage unit and a very nice staff. Melissa helped us and she was very nice and informative. We were having a rough day with some things that went wrong with our new apartment and she was very nice and helped us find a unit that would work for our things and make it extra easy for us to get everything situated. I would recommend this location and Melissa!

Le
Review №74

Ashli was a great help to us very nice and charming. I recommend you to go to public storage in oak creek

je
Review №75

Alex was amazing and answered all my question in regards to an issue I was having. She is also super nice and has such a positive attuide. I definetly recommend coming to this location.

Je
Review №76

Jake did a great job!

Ro
Review №77

Friendly staff, that goes out of their way to assist customers! Clean facility, always open as listed and easy to get to!! I have an indoor and an outdoor unit, no problems with either! Melissa is always a big help and the times I see Casey he is helpful too! Kudos to them!!

Ta
Review №78

I feel the storage was very clean and the assistant from your employee Manisha was very professional and knowledgeable keep up the great work

Sh
Review №79

I called about units and Nicole was very helpful, at the end of the call she asked me for a google review and I thought that was kinda odd but since she was so helpful I decided to do it for her,I hope this helps.

at
Review №80

Melissa wojnowski is great. She was there for me when I first rented the unit, until the time I moved out.. She has great costumer service stills and has always made you feel welcomed

De
Review №81

Melissa and Dee were amazing! They had great customer service and showed me around. They answered all my questions. I was very pleased with my experience.

ka
Review №82

Jake is the best helped me move quickly and safely!

Do
Review №83

I needed a Storage Unit to rent ASAP yet I wanted one clean and secure to meet my needs, Manager Melissa not only went out of her way to help me, she also eased my mind knowing my items will be very safe at this location. Thank you again for making this very stressful ordeal go so smooth and quickly. Melissa really knows her job and does anything to make sure you are helped to the fullest. :)

He
Review №84

Carrie was really helpful. She helped me find the perfect storege for what i was looking for! Very nice and very helpful showing me around?

An
Review №85

Exceptional customer service from all the staff! They were EXTREMELY helpful in meeting my needs and assisting me with all the move in details. Great customer service, very clean units and very convenient hours! I would DEFINETLY recommend Public Storage (and this specific location) to anyone! You will not be disappointed!!

Is
Review №86

Aly was very helpful and professional. I recommend Oakcreek, Wi location.

De
Review №87

Jake at public storage is great! He’s got your back!

Su
Review №88

Jake did really awesome job, explained everything very well

Sh
Review №89

Katie has made my storage transition so easy, she is very helpful.

Ja
Review №90

I would like to thank Ashley for her help today. I am in desperate need of a storage space and had no idea where to begin looking. She offered me many options and helped me find the right fit for me. Ashley was very knowledgeable and friendly!

De
Review №91

I talked to a very nice customer service rep name Wendy who was so patient and helpful. 5 star customer service!

R
Review №92

I visited Public Storage today spoke with the lady at the front desk her name was Ebony. She was very polite very courteous and professional. I would recommend anyone to rent a storage place at this facility. Keep up the good work.

Ta
Review №93

I called the store to get information about a rental space and Christina Y was very helpful and gave great customer service.

Co
Review №94

Very helpful, great service. Very easy and quick. Great people to deal with. Carrie, Latonya & Melissa will help you out!

Br
Review №95

Carrie was an excellent help with renting out a storage unit for my very first time, she was extremely friendly and made sure I had all the supplies necessary to keep my belongings in mint condition, she is greatly appreciated!

Ju
Review №96

Thanks for taking the time to explain everything to me Melissa. Friendly and informative, I would recommend to anyone looking for a storage facility.

Ch
Review №97

Katie was very helpful. Excellent customers service skills.

Al
Review №98

We just moved in and the process went smoothly. We ended up having to upgrade and despite Public Storage having some weird policies, Tyler helped us make it happen. 5 Stars to Tylers service, 3.5 Stars to Public Storage upgrade policy.

Ka
Review №99

I had a pleasant time during my tour. Tyler did a great job, great customer service. :) Definitely worth checking out.

Je
Review №100

Very convenient, friendly staff and secure but with easy access in and out. Melissa in the office was extremely courteous and thorough both with move in and move out. Would definitely recommend this storage facility to anyone.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:9810 S 27th St, Oak Creek, WI 53154, United States
  • Site:https://publicstorage.com/self-storage-wi-oak-creek/1550?pid=pslocalsearch
  • Phone:+1 414-616-7054
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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