user
Secret City
123 E Division Rd, Oak Ridge, TN 37830, United States
Appearance
Secret City
Comments
Na
Review №1

I stupidly ran my trash can into my car mirror and it bent backwards and broke a pin that holds the mirror in place. Mike gave me an estimate for the new mirror since the pin itself can’t be replaced, but then gave me other ideas besides replacement and fixed it for free on the spot. I’m grateful for sweet people like this who don’t charge you an arm and a leg for something you really don’t need. Thanks, Mike!

Ji
Review №2

Body shop is excellent, friendly helpful staff, great work, price is a little high but average i guess for OE parts from a dealership I have no complaints what so ever

Rh
Review №3

Collision body shop do a great job.

ME
Review №4

Great work. Camille is amazing and very helpful

Be
Review №5

Dropped by for a cost estimate on body work for my car. The technician was very fast and knowledgeable for my car. Very thorough and complete. Answered all my questions. The estimate was very reasonable in cost, appears to take quiet a while to get the finish product. Do not know if they offer a loaner car during the repair. Very professional and thorough.

Br
Review №6

Super nice and they did amazing work!

Lo
Review №7

Great work, fast!!!

Ma
Review №8

Tre our salesman was absolutely wonderful!!! My daughter and I was looking for a Jeep Reanage. Tre didnt pressure us. Tre and his team got us what we wanted😊..And I even made friends with some of the other sales people😊 Excellent experience ..I would recommend them!!!

Ar
Review №9

They were awesome and super nice! This is a great place to rent a vehicle! Super flexible and reasonably priced!

KI
Review №10

I had to have my vehicle repaired after being hit. Secret City did an excellent job, went above and beyond with their service and repairs. Everyone was friendly, courteous and professional! Highly recommend.

ma
Review №11

They do good work!

Ma
Review №12

I rented a car from them. They are very courteous and are easy to work with. I will rent my cars there from now on!

Tr
Review №13

I loved the customer service and support they give you when your there.

Pa
Review №14

The lady that showed me a rental car was very professional. I rented my car for June 19th. Had to call several times and ask questions I had forgotten but she answered them right away.

Kr
Review №15

Very good customer service

ma
Review №16

Called on a Friday for a tow was told it will have to wait till Saturday at 10 am called 5 times Saturday no answer so went to there office and there gates where closed

mi
Review №17

Great

Sh
Review №18

Nice place to rent a vehicle

Me
Review №19

TWO WORDS; RIP OFF!!

Di
Review №20

They are awesome

Be
Review №21

Quick service

Sa
Review №22

My fiance was ran off toad and had extensive damage. After they supposedly fixed it it pulled harder to the center line than it previously did after accident the bottom skid ate was never replaced the inner fender was never replaced and even after taking it back the tire pressure censor still didnt work. Due to checking ut myself I already knew it had damaged tge wheel bearing and that was never fixed either. Progressive insurance claims rep had actually told her he climbed under car and visually checked the wheel bearing and it was fine which is literally I possible to do..athos point I would giggly recommend u do not bring your vehicle no where near here and if u do not know much about cars....do not use progressive insurance

Information
1 Photos
22 Comments
4.4 Rating
  • Address:123 E Division Rd, Oak Ridge, TN 37830, United States
  • Site:https://secretcitychryslerdodgejeepram.com/
  • Phone:+1 865-483-4917
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
Similar organizations