If you are a customer with a disability, make sure you use the restroom before coming to this store. They don’t have a restroom 🚽 on site. Breaking state law 509.221 and have no regards for the American Disability Act. They are available to take your money though. It’s baffling to know that this store is too cheap to hire a sanitation company.

Picking up my online order was not bad but trying to return the product I picked up was frustrating I tired returning it at another location but because my receipt barcode was not visible because I guess the register printers ink was low, I could not… I attempted to return it at this location but they were closed at 7:30pm the posted sign says 9pm I don’t understand that I guess the employees make their own schedule here!

Extremely horrible service. The same goes for the employees at the Oakland Park and 441 location. I ordered a part with same day pick up. Came 4 times in one day just to be told to come the next morning. Came the next morning and was told that it will be another 2 or 3 days! Dont waste your time going to this location! Seek your parts elsewhere. Its not worth the time lost nor the energy unless you like headaches while wasting time! I didnt want to give them one star but it couldnt get any lower.

Worst store to date! Closes at 730pm and doesnt answer the phone as they sit at the counter on their personal cell! A freaking joke!

Always have tools ready..free battery testing

Needed something for the car the guy gave great customer service awesome.

Went there at 740 and Google says close at 10pm …no one in site and no one answered

How you work there but don’t know anything about the same day delivery option 🤦🏾

Good store helpful staff

Awesomeness, friendly caring staff, helped with wipers.

GREAT service and staff is VERY helpful and pleasant

I been going to that store over 27 years and, the services there is quite good. I would invited anyone to go there, ok 👌

Great service. Worker saw i was struggling putting on my new wipers and he came out and helped me! Super nice!

Great customer service I shall return Forsur forsur

Needed a pair of headlamps for a 94 Cougar. They had everything I needed!!

So our Governor mandated a no mask executive order and the store will not serve me. I was asked to leave and will not return. EVER. No need to be told that twice.

Walked in and seen all hands on deck putting up stock and pricing items I asked for a item the young lady pointed me in the right direction..

Good service

Too slow not enough people are

Good customer service

Great service

Great service

The lines are super short. Customer service is on point. Nice employees

Friendly and courteous, never a problem dealing with the guys at this location 😁🙋😎.

Dont go here. Employees hang out outside looking for victims; I parked here to get something quick; got back to my car my belongings were missing. Employees that were outside suddenly not outside anymore.

This Company Store has stock of everything you need for your car. If they dont have it in stock they will order the parts or item for you. When the parts or part arrive they will call you to pick them up. Kudos Kudos to these Stores for their excellent services and Staff.

Rude and unreliable workers at this store locationI had to report this store to the district sales manager and the district store manager due to the unprofessional workers in this locationI have a national commercial account spending over $25,000 per month with Advance Auto and this store has been absolutely the worst store to deal with due to the employees attitude and inability to do their jobs as professionals and this including the store manager also.I order a part that I specifically give them the part number and name brand that should have been available for pickup the same day and 3 days later they still can’t give me the correct part with the correct part number and brandThe put me on hold for 45 minutes without muting the phone and playing around during that time and come back to the phone with an attitude because they didn’t do their job. To make things worst, I pre paid over twice as much for the brand I wanted and they are giving me the store brand and telling me that the same thingNow, why will I pay BMW price for a Kia partAnd not only that the employees has challenged me to confront him.I will be closing all three of my company WorldPac accounts along with the Advance Auto accounts until the district manager Brian takes care of this matter with this particular storeEveryone at this store need to be firedThey are giving the company a bad reputation due to there’s no real supervision including the manager who’s satisfied with just collecting a paycheck and don’t know how to relate to customer service and representing the company MarisaI will not recommend buying from this store

Writing review is not something I do but if I could give this location less than 1 star I would I know its in the heart of the hood but the Employees who work there are worst than the people. There is this one lady there it seems she is always on her period she Is always angry not going to call name but by now you should figure out who I am talking if you been there she is the manager. I recommend trying the one down the street there more friendly and helpful.

Always very helpful.

Very clean and helpful. In and out fast. Fixed the issue in 2 min. Happy 💕

On Friday October 20th, 2017 at 11am the agent named Alonzo was very unkind during my visit. I was trying to find a replacement nose that leads to the power steering fluid (Im not a technician).Alonzo refused to take a look at my car because the store was too busy (there was just one other customer there been serviced by another agent). Asked if I take a pic could he help? He replied maybe-not because pictures lie.So I thanked him for his time and went outside to my 2003 Mitsubishi Eclipse and took the picture and showed it to the other agent there (wish I could recall his name) and he immediately said oh yeah I think I have something just like that. I was so grateful for what he did because I was so close to boycotting this store.I would like to thank this young man (he had a beard) for doing his job and then some. He was so helpful in my time of need and uncertainty.PS- I mentioned the date and time so the company can find out the name of who helped me. Thanks again.

Very good

Had to get new battery. Excellent ser

Omg they are so rude! I needed my check engine light checked and an older Jamaican man kept telling me other employees would help me so I stood by while he took about 5 customers behind me. Then when there was no line he informed me that he actually didnt like checking engines and literally pulled out his phone and continued to ignore me standing right in his face. Eventually a Spanish guy checked my engine and tried to sell me a battery when I just replaced it 3 months ago.

Helpful employees. They will change windshield wipers for you for free. Install new battery, check engine light. All for free.

..please, please, please.. go online and buy your parts FIRST!!.. you can get up to 25% off and save yourself some money.. pickup in 30 minutes😀

Need to stay checking out every female that comes in and acknowledge those who were first in line not the hottie the shorts with her butt hanging all out and needs to pay attention more on their customers in the store

The manager doing her job

Excellent

Great place to get car parts, and they offer speed perks, check it out.

Awesome staff.

VERY PLEASANT POINTED OUT BEST OIL DEALS

On the south side of OP easy in and out on the way to work, and the guys there are super knowledgeable and willing to help, side note the parking lot is tiny so get there early on a weekend.

Have to wait a long time to check out. Customer service definitely lacking. At least acknowledged people when they visit your establishment.

I never leave my house unless I have to. Usually, its a family member using my bank card. However, regarding this purchase, I had to replace the car battery.

Walked in and there was 2 guys there one was helping customer and another was more concerned with taking out the trash than helping me. I had to wait for the guy to finish helping the other customer... That guy GLEE was an idiot and had absolutely no people skills ..someone needs to fire him or keep losing sales...Oh well Auto zone will now get my business.

Kam had great customer service, very patient and understanding.

Helpful staff..first timer as a woman and they didnt make me feel stupid. Took the time to explain and help me with my issue.

Super awesome. Nelson was cool with us

Kind employees and very helpful. Love this store.

Great Service All The Time Charles an Michael are great

Always busy. Rude employees. When you place something back on the shelf and walk out is when they wanna help you. Plenty more locations to go that knows what customer service entails. Maybe Autozone?.... Smh.

Thats all I can give them...

Very good service, nice folks, limited stock, average prices. Tools available for loan.

Fast friendly service always offer to assist and knowledgeable staff

Very helpful service. Answered all my questions.

Good place nice ppl help me alot

Good attention. Nice crew.

They have a big selection of car parts

They need to fix the parking lot, I nearly got flooded out after a light rain..

Whatever you need and the charge your battery 4 free

Good

Definitely not an amazing place to buy, staff and little disrespectful especially with women.

Good range of items at reasonable prices

Knowledgeable staff and they always have what i need

We are frequently at this store purchasing accessories or parts for one vehicle or another. They have a savings program that we joined and have saved quite a bit of money.

They sell dead batteries and you need to swap it yourself

Ive been coming here for over 10 years. For all of my automotive needs.

Great and friendly assistant, strongly recommended !!!

Had what I needed it rude staff

Awesome customer svc.

Their always to busy for you and there items til to have to be brought back. Keep your receipts!

Staff has a dont care attitude. Most of them cant read apparently as I had to go back to exchange the oil filter because I received the wrong one.

Knowledgeable representatives behind the counter.

Cheap prices on decent parts

Friendly, knowledgeable and courteous guys!

There very good place

Please note that the time you see on Google isnt correct the store closes at 8pm.

Easy to notice from the street, people are helpful

Great customer service

Just any other auto part store seen on seen them all

The workers very helpful

Some of worker dont know parts

Always has stock

Convenient and helpful staff

Lots of help makes sure you get the right part!

Cheap products great value

Theres always one nearby.

Excelent in attention I resolver my problem

Great prices

Fast service, short line

Fast service.

Salesman are very helpful

Cant read your engine light

Great place to shop

Great fast service

Its ok here

Never too busy and the employees r helpful

Complete idiots especially the girl, worst parts store I have ever been in, customer service is the last thing on their mind!

One stop shop