Needed washer ASAP. Met with salesperson Lori. Very helpful and upfront on what they had in my budget. DId not try to oversell. Theres no supply chain shortage in their building. No wait on the item, unlike what were hearing from the big box stores. Two weeks in and washer works just fine. Delivery was on time and professional. Please tip the delivery guys if they do a good job. Always glad to support a local, small business and have already recommended them to a friend.
We have been a customer of MVB Appliances in the past and will be from now on. Our service provider was Jeremy and he was very helpful with options of what they had and what we might need. They are a full service appliance store and take care of all our appliance needs.
Everyone here was very helpful. I came in needing a washer and dryer. Eric helped me find a perfect set! He gave me the rundown of all information that I needed to know and I left happy with my appliances set to be delivered the next morning. They were delivered in great condition, set up, and ran perfectly! I will return here for all of my appliance needs.
My experience with MVB Appliance was a great one. I bought stove, refrigerator and microwave all beautiful items. I will never go elsewhere as I did beforehand and what a disaster. The delivery was flawless the two gentleman went above and beyond. I will recommend to everyone I know. Thanks again
I came here to purchase a washer and dryer. Lori assisted me and was literally the most helpful and knowledgeable appliance person I’ve ever met. She was also just a really nice person and down to earth. The checkout process was very simple and I was extremely happy to find out id be getting them the next day. I will now never go anywhere else for appliances!
Our experience with MVB appliance was great,we bought a gas stove,dishwasher and a microwave, all beautiful items. The delivery was great and the installation was outstanding.Local family business is always the best. Our thanks to Nick, Eric and the rest of the employees.Bob/Carol Tolpa
I went in to MVB to purchase a washer/dryer. The first time I went, Lori helped me and she was VERY knowledgable and helped me to decide on the best set for me. I went in about a week later to purchase them, and Lori wasnt there, but Jeremy helped me. He gave me a great deal on them and really went the extra mile to make sure I was happy. The delivery and installation guys were amazing too; on time, polite, and helpful! They have since called me to make sure Im happy with my purchase. I dont think the experience could have gone any smoother to be totally honest.
OUR SALES TECHNICIAN WAS JEREMY. HE APPARENTLY WORKSAT BOTH LOCATIONS. HE WAS EXTREMELY KNOWLEDGEABLECHECKED BOTH LOCATIONS FOR PRODUCT AVAILABILITY ANDFOUND ALL OF THE APPLIANCES I NEEDED. IT WAS SUCH APLEASURE HAVING SOMEONE SO HELPFUL AND FINDING ALLOF THE APPLIANCES AND SETTING UP OUR DELIVERY AND LABORFOR INSTALLATIONS. WE HAD A HORRIBLE WITH LOWES SO THISWAS SO WELCOMED. THANK YOU JEREMY!
Waited 4 weeks for a back ordered part, when it came in I was out of town so we scheduled it for the following week. They scheduled an estimated time to make the repair. They call an hour after they are supposed to arrive and tell me the part is damaged and they need to reorder it and it will only be about a week. They had the part in their possession for a week and didnt inspect it, they said the box was damaged when it arrived and nobody thought to check the part!? So I am 4 weeks without a refrigerator and they want me to wait another week. Needless to say I canceled.
Great service, honest and straight forward. Lori was very helpful and knowledgeable
If you visit the Ocala location be sure to ask for Daniel. He went above and beyond to help us meet our budget requirements while assisting us with purchasing a quality appliance that will last! He was knowledgeable, patient, and took his time making sure we were happy with our experience. We are customers for life. Thank you for everything.
I highly recommend this place!! I called and explained to Lori what I was looking for. She promptly sent me pictures. I purchased my washer and dryer over the phone and within 2 days it was delivered and met all my expectations very clean etc. I did have a small issue with the dryer and again got in contact with Lori who was just outstanding and got my dryer fixed that day. Wow you cannot go wrong with this place!
I was greeted upon entering, shown my options, made my selection and was so pleased with them. They are courteous, knowledgeable, and the product vs. price is fabulous. They delivered on time with more professional service. I would and do recommend MLB Appliance to all. I will return for other appliances when they need to be replace
Fair pricing, delivered on time, delivery crew hooked up washer dryer refrigerator and box spring and mattress. Took away all trash and on there way
If ur a driver and delivering here, DO NOT, I repeat DO NOT miss the turn onto SE 1st Terrace! Its the first street on the left right after u go over the railroad tracks. If u do miss it, ur gunna winding ur way through neighborhood streets that arent adequate for a 73ft tractor and trailer. They have one dock in the back (and I say dock loseley) of the store and ur going to have to pull into a grass lot to blindside back in. Just fyi.Other than that the employees were nice and prompt.
We went there yesterday looking for a new refrigerator. Lori was extremely friendly and helpful to us. Much better experience than the big stores. We will be going back for our other kitchen appliances when the time comes.
We woke up to find our refrigerator of 17 years was on its last vestiges, with melted ice and rising temperatures. In need of a new one fast, we went to Home Depot and Best Buy. Alas, nothing there was available for at least two weeks. We then found MVB Appliance. If you are in need of a new refrigerator right away, this is the place for you. They had a large supply in house that were ready to go out the door. Eric helped us find the right refrigerator, and when Lori heard of our plight, we were able to have our new refrigerator delivered just hours later. Thanks MVB! You saved our food!
Great people, great pricing! Purchased a fridge a year ago. Perfect purchase and wonderful customer service. I thought my dryer was bad and they talked over the phone to ensure theres no issue right now with my dryer. They could have easily sold me another dryer but was honest, knowledgeable and extremely helpful. I will only purchase from them from now on and refer ALL friends and family to do the same! Great company with truly amazing people! Thanks for everything!
Theyve got a customer for life! Lori was wonderful, even going out of her way to find the refrigerator I specifically wanted. Price was great and delivery and installation was flawless.
We are redoing our kitchen and went to MVB to look at new appliances. We were helped by Lori. She did a great job in helping us pick out what we wanted. Thanks ..
Great customer service, amazing people helped me find what i needed right away definitely care about there customers!! Jeremy is the guy to go to for appliances
Have bought a few appliances from MVB, their service is awesome! Went in today to get warranties on the washer and refrigerator. Lori was extremely helpful and friendly and the process went very smoothly. Thank you MVB
Great lady to work with. Her name is Lori. Showed me some refrigerators in my price range. Better then the big box stores. If you need any appliances check MVB first.
Gentleman that helped me was so nice and polite.
Excellent customer service! Found exactly what I wanted when no one else in Ocala could!Jeremy is the BEST!
Called and asked if they had a Whirlpool Front Loader Dryer Belt for a Model number WED9400SW2. They looked it up and confidently said yes. I went there to pick it up and they said they didn’t have it, but had one in the back they would pull off. The guy came back with the belt and confidently told me the belt was better. I spent almost an hour pulling the dryer apart and putting it back together to find out the belt was wrong. I called the store and told them and they said bring the belt back and try again. I said you can come out and fix the problem you caused. The guy said jeez, and hung up the phone. I work for the hospital four to five 12 hours shifts a week. I don’t have time for childish games. Time is valuable, not to be wasted by people who don’t care!!!! I tried to call to find a supervisor, no answer. Not at their store. Not at the service department. Not at their Leesburg location.
Lori was kind and helpful. She guided us in our shopping experience and even helped us get quicker delivery. If you visit the Ocala store ask for Lori. Installation went well and our purchase exceeded our expectations.
I had a young man Eric help me today. He saved me $600. He did not need to do this, he could have taken advantage of me. I saw how they refurbish the equipment making like new as they possibly can. This will be my only place to get appliances. Honesty integrity and fantastic customer service are what I look for and add that to a fair price what more could you want. To the boss Eric is GREAT and this tells me a lot about you and your company. Thank you for hiring men like him and being in our community. BUY LOCAL PEOPLE!!!
I recently purchased a washer and dryer. Lori wrote up my order and she was very pleasant to talk with. Veryknowledgable. There was no pressure. I had called the day before to ask some questions and to check availability before I came into the store. She was extremely helpful. I would definitely recommend MVB in Ocala. 🦊
For a small showroom MVB has a variety of appliances, Brands and Models. AND has several In Stock, at this time. Other stores may be back logged over a month due to manufacturers having shut down.Lori was very helpful by checking what was in stock, sale items and delivery dates.We purchased on Friday noon and had our new washer delivered on Monday @1!!They even took away our broken washer..We highly recommend MVB!!
Glad we shopped local. It was a quick and easy experience. Excellence customer service, thanks Lori.
I’ve searched Lowe’s, HD, Best Buy, and the prices were either too high or delivery was too far out. Jeremy, here in the Ocala store, made the shopping experience efficient AND we get it delivered in 2 days! Highly recommend. Save yourself some time and just shop here!!!
Great customer service I bought alot of stuff from them a mattress and fridge and washer dryer I will always do all my shopping there they have alot of appliances in stock
Lori was extremely nice and helpful. She returned my call even though I didnt even leave a message. Im sure I will be as happy with my Gladiator as I am with the service she provided.. Thank you!!!
We needed a washer because ours died. Lori was super friendly and found us one. Great prices.
What can I say about Jeremy at MVB Appliances. I came in on a Sunday due to my AC not functioning. Jeremy assisted me in a way that I would of never imagine someone in customer service treating me. I was so happy and excited because he went above and beyond for me and I would truly recommend this place. I really loved the way Jeremy and the Owner Nick treated me. I thank God for leading me here because I was able to not only get help but was able to meet amazing employees who know how to place a smile on your face. Thank you Jeremy for going above and beyond when I needed help. Thank you and God bless you all. MVB appliances is truly a great place to do business.
Great Service and they had washer we wanted took home same morning. Lowes and Home Depot did not have in stock by the way. We would still be waiting. Saved my weekend! Thank you.
Mike, Nick and all the guys at MBV are awesome! They are always nice and helpful. ALL of my appliances come from MBV!
This is our third time using MVB.Jeremy helped us this time with our microwave purchase. He was outstanding. We would definitely ask for him when we need another appliance.
Lori was great on advise and knowledgeableStephan is a hard worker. Deserves a raise
Stay away. Just bought a brand new dishwasher and had them install it. It does not work properly and they refuse to let us return it unless we buy a more expensive model. They did offer to come try to fix it in 7 days. Who wants a brand new appliance that doesn’t work and have to wait 7 days for a repair. Maybe they will come do our dishes in the meantime.
I am really glad that I found MVB appliance. It was a very nice and productive experience. We bought a washing machine that was a good deal. Love not being pressured.
Delightful experience. I needed a new electric stove and a friend referred me to MVB. It felt really good to buy from a local family owned business rather than a big box store. I saved at least $100 too. They have reconditioned appliances as well as new.
I purchased a washer and dryer from MVB when I went to go pick it up I was greeted by one of their managers Jeremy. It was a very much a pleasure to speak with him and learn about all of the things his company does. It was an awesome opportunity to make a network for even my own business and supporting veterans first responders in their families through my own company any offered me opportunities to help do that. Being a business owner myself service is important but very much so personal relationships. And this was a great business with great people that I look forward to building relationships with in the future to support our local community. Not only are they absolutely reasonably priced with very reasonable payment options it’s just a pleasure doing business in a local town with local people who love what they do. Semper Fi
Jeremy is very helpful and knowledgeable about the products that they carry.
Jeremy was great. We bought a washer and dryer at the Ocala store April 1st and a bed at the Leesburg store on April 2nd. Everything was delivered on the 3rd just as promised. The delivery men were prompt and polite. They installed everything quickly. We will go back to see Jeremy when we are ready to buy the rest of the appliances for our home.
We were extremely happy with the customer service we received from Lois and Eric. We will definitely recommend this store to all our friends.
Jeremy was great! He helped us with finding a dishwasher. Very courteous and knowledgeable about their products.
Excellent customer service! Do yourself a favor and buy from MVB. New and refurbished appliances. Great prices.
Fantastic work! Had stock on what we were looking for and the delivery went smooth. The men were very thorough and made sure no damages were made while going through some tight areas.
Jeremey was very helpful and very nice. We got home with the washer and it was defective but we called and came back and they exchanged it for a new one. Got home, and realized we didn’t have al the cords so had to go back for a 3rd time. But through out it they were very helpful.
Great company to do business with and Lori gave us a great deal!!!
Washing Machine stopped working. Wednesday, October 7, 2020, Mike, at MVB Appliance suggested trying a possible repair before having to replace it with an expensive new one. We appreciated his suggestion, and as our washer is very old, he asked that we send him the Model # so he could look it up to see if any parts are still available. He gave us a cell number to text the information to him, which we did immediately upon arriving home. Thursday, no calls from him. Friday, we sent a comment to him as he had not responded at all. He called back and said that he had a couple of things to finish up, and would call us right back. He did not call. So now we are stuck through the weekend and then some with no washing machine. This would not have been so bad, but all clothing had been washed prior to the breakdown except for mine. I have since called a different company to see if the washer can be repaired. If not, I will not buy from MVB due to the inability of Mike to return calls to senior citizens with cancer.
The repair tech, James, came to our house to repair our dryer. He was personable and professional. Our dryer is now performing perfectly. They will be our first call for any future appliance service.
They had my part when no one else did. Same price as ordering on line but did not have to pay shipping! Sonny was very nice.
Our electric dryer died suddenly. I went on line to see what they offered. We went to the store and was pleasantly surprised at the selection and prices and NO HIGH PRESSURE SALEMEN. Picked out a dryer from their floor, paid for it, they helped load it and we were on our way in 20 minutes. They are great!
Came in and asked about layaway. The man stated we no longer have layaway. Continued to do something on the computer and didnt try to help in any other way. We are open to suggestions but seems like I just bothered him.
Very helpful staff, answered all questions.
Great service! Had what we wanted!Would come back for sure!
This family owned business was so refreshing to work with after dealing withLowes/Home Depot/ Best Buy. We had an issue but they were quick and easy to work with in getting our issue resolved. Everyone from sales, delivery and service were friendly and helpful. Thank you to Nick for your exceptional assistance!
They were wonderful. They were there as soon as I walked in the door. Answered all my questions. They were friendly and brought the washer to my truck and loaded it without me having to wait. Will do business with them again.
Bought a washer..a little more than what we we wanting to pay but Jeremy was helpful in our search...
We love this store and the people all of our appliances come from MVB.
Great customer service. Great products. I love a small company because its more than just a job to them.
Lori was incredibly helpful and you can’t beat the prices!
Thank you MVB for your knowledgeable salesperson, your on time and experienced delivery men, and keeping your word about picking up our used fridge weeks later (As required by samsung). So pleased we checked with your store first!
These guys are the best great customer service best prices in town
Jeremy was very helpful in getting my washer repaired. Repairs were fast and clean. Very professional.
I highly recommend MVB Appliance LLC. I had a problem with my GE Profile refrigerator on Friday morning, May 1st. I contacted several local appliance repair companies and wasnt able to speak to anyone. When I called MVB, their kind and helpful employee, Denise, answered the phone. She said they were booked for the day on repairs but thought she get squeeze me in. Before lunchtime, Joel arrived at my front door. Joel was professional, knowledgeable and patient. He had my repair completed in a short amount of time. My fridge hasnt worked this efficiently in years. All of this at a more than fair price. Its a real piece of mind to know that theres a company like MVB when you need them. Dont think twice...call MVB Appliance. Thank you to Denise, Joel and MVP : )
MVB is great... I told them exactly what I wanted and got a call few days later...Great service...great people...Great delivery.. really really good deal.. definitely inspired me to replace the rest of my appliances, and I have been telling everyone.. Thanks again Mike the owner and really cares about his Business
Bought a refrigerator from them it was not working right they came out to my home said it need a part and said it had to be ordered.I called and called the never got back to me.Now i have to look for a new refrigerator.
Excellent source for appliances. Great customer service.
Great place and great people. Very friendly and informative. We will definitely be coming back for future purchases! Thank you!
I was ready to purchase from MVB but when I asked about the Free installation on their website I was told that was only for Washer and Dryer, however there is no stipulation on the website about this exception. it left a bad taste in my mouth and decided to purchase elsewhere. I see all the great reviews so I assume this is a good company but I;m unsure why they failed to post a deceptive option when they dont have too.Free & Professional InstallationOur customer service can help you decide which installation options are best for you.MVB Appliance LLC - Home | Facebookfacebook.com › Pages › InterestMVB APPLIANCE 111 SE 8TH ST OCALA, FL 34471 (BIG WHITE BUILDING WITH ... HUGE APPLIANCE SALE GOING ON RIGHT NOW AT MVB APPLIANCE!! ... TO THE SURROUNDING AREAS FREE HAUL AWAY FREE INSTALL 60 DAY ...your response states that nowhere in your add do you offer Free installation, that is incorrect, it states right on your website Free & Professional InstallationOur customer service can help you decide which installation options are best for you. stating FREE Installation and not specifying the restrictions is misleading, I dont know how you dont see that.
We purchased a brand new Whirlpool french door refrigerator about a month ago. It was about $400 less than the same model at Lowes. The door handles had scratches on them but other than that everything else about the refrigerator looked great. When we paid for it the salesman said that he might be able to switch out the handles for better ones. I really didnt get my hopes up but sure enough when it was delivered a few days later the handles had been replaced so the front of the refrigerator was perfect. Despite their advertising that delivery is free we were charged $25 because we live in Summerfield. I assume free delivery is within a certain geographic area but the website doesnt state that. The delivery itself went well -they showed up when they said they would and were able to get the fridge in (with some maneuvering) but no damage to walls or doorways. So far, the refrigerator works great and even had a couple of extra features we werent aware of in the store. The whole experience was very positive.
Ive been dealing with them for a while now & Ive always been happy with everything Ive purchased. Recently I needed repair service on a machine that Ive had for years & i feel like they saved me a lot of money not having to replace it. The repairman that came was very professional & informative. I especially liked that he not only explained the options that i had, but after I made the decision to repair he explained everything he did. Ive recommended them to many people.
Lori’s customer service was AWSOME!
I can not express how grateful I am for this company!! As a small business owner I know what it takes to go above and beyond!!! However MVB has by far impresses me beyond words!!!! Had a rough start throughout the day but here they are 9:00pm being committed to the job and delivering!!!! Not only have they impressed me by their commitment but as late as it is! STILL held their professionalism like a company should!! I will hands down recommend them to anybody any day!!!! Good job gentlemen!!!
Our compressor failed on our LG refrigerator and we called the company at the end of the day and left a message. I was surprised to get a return call hat evening. Denise helped us every step of the way going over and above to get us the compressor under warranty and back in service in a few days.AJ who did the initial evaluation, also installed the compressor when it came in and worked well into the night to get it installed when promised. He did an awesome job too.I would highly recommend these folks and will certainly use them again.
Very knowledgeable salesman and very helpful.
Very nice people here, I highly recommend them.
Very friendly, helpful staff. Good prices on pre-owned appliances as well as new.
Best place for great appliances.
Great job! Eric is the best!
You can buy from them after year need a repair good luck tech on phone sounded just crawled outta bed. BEWARE BEWARE NOT GOOD BUSINESS PRACTICES
They had what I wanted take home immediately not waiting for delivery like lowes or homedepot. Wish I knew about this place 4 hours ago.
We just bought our new to us stove from them maybe two weeks ago and I absolutly love it. Mrs.Lori was such a great help wonderful staff!
My wife and I went to buy a dishwasher.. Eric and Lori helped us out immediately and we bought a dishwasher at our price point. Very fast and helpful in finding what you need with what you can afford. Will definately buy here again.
Needed a dry with no wait and the Ocala store was wonderful.
Jeremy saved the day, after Joe gave me the bad news that my unit was total i begging for a side by side and Jeremy saved the day.
Terrible service on refrigerator service repair at a home we rent. After two no call no shows and $300 worth of food going bad. Three days later, finally shows to fix a simple problem, to replace relay overload start capacitor, because we had power sure in our home. Not to add insult to injury, when I asked him what the problem was? He stated it was a bug problem..... that caused it and he would let the management company we rent from know and they could recommend pest control for us. WHAT! NO WAY This guy should be car sells man! LAZY didnt bother taking 4 screws off that holds cardboard back on, just ripped it off, see picture.
We were in need of a washing machine. I got prompt service as soon as I walked in. I was asked questions and shown options based on exactly what I was looking for. I wasnt given a sales pitch or felt pressured to buy something I didnt want. They were even able to deliver same day and the delivery was surprisingly quicker than anticipated. Everyone seemed honest and friendly. We are extremely satisfied and will be bringing our business back! Thank you!
Friendly people had what I needed.
MVB is a great company if you need an appliance repaired. They have come out 2 times to our home. Both times they were there the next day, on time and quick to repair (1) our fridge (2) our dryer. We will definitely use them again.
Purchased a fridge from MVB Appliance at a very good price. About 6 weeks later, due to circumstances beyond our control, the fridge stop working. MVB sent someone out on a Saturday, he fixed it for only cost of parts and waived labor fees. The worker was knowledgeable and efficient. I would highly recommend this place of business.
Got a really good washer there,
Very pleased how the staff handled their customers today. Me and my wife went in at a busy time and the staff (even though they were all tied up with a customer) acknowledge us and pointed me to the right direction of the warehouse. The next available person came to us right away and help us with our purchase. He was able to find us the same machine that was a scratch and dent for a cheaper price! It was later in the day and we needed something quick, so Mike had it delivered to us the same day! We will definitely be back for a washer and dryer.