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Crown Auto and Fleet Services Inc.
2258 N Pine Ave, Ocala, FL 34475, United States
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Crown Auto and Fleet Services Inc.
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Al
Review №1

The staff at crown auto and fleet services is very knowledgeable. We received Great services and lowest prices its easy to work with them. Thats why i really recommend.

Er
Review №2

I was looking for a truck when suddenly I found a friend of mine who introduced me to Crown Auto & fleet Services that he had bought a truck from them. Then my friend took me there. I liked a truck from here. Then I got that truck at a very cheap price. ThanksThats why Im reviewing this business because Im fully satisfied. Thanks 👍

mi
Review №3

I would like to add this review. We try our best to sell the best trucks we can for the price. We specialize in financing people and business owners with bad credit. Unfortunately not all the people that come to our dealership are good people. We still do the best we can to get them approved for financing so they can buy the truck that they need. Crown Auto Is solid. We have been at the same location for 11 years we are one of the few Independent dealers to own there dealership outright. We do get offended by people that make up stories about our dealership and place bad reviews that are not true or one sided. There is a good reason why we have so many old and repeated customers. We go the extra mile.

Cr
Review №4

Horrible customer service. Unseeviced vehicles that are flooded. When calling about a vehicle Howard decided to down my husband because I have everything in my name. So therefore my husband obviously doesnt have a job or a right to look at vehicles he is trying to sell. I will never contact them again for anything. I make plenty of money to purchase what I want.

Me
Review №5

I absolutely recommend! Had a terrific experience here. Saw the pictures online and had to come for a test drive. The truck was EXACTLY as pictured! Felt at ease and was never pressured into anything.

Sc
Review №6

Called last week about a flatbed. A guy man named Mitchell gave me information on it. I came in to see the truck on my way to work and there was a lady there that knew nothing. She was short and negative with me and another customer that was there. I dont do reviews but reading other bad experiences about her and this business is necessary. Everyone that has a bad experience, do a review. Lets shut this place down. I crawled under trucks and saw rust as well as oil in the reservoirs. They dont have good customer service one bit. The owner should reflect off the reviews and do something rather than give smart a$$ answers covering up problems. Do yourself a favor and go elsewhere where you will be treated right.

la
Review №7

My experience at crown auto and fleet services was absolutely fantastic. I was greeted with a warm and friendly smile by my sales agent. From that moment on I knew I was in great hands. The service they provided was exceptional. They were extremely knowledgeable about the vehicle and made the ttuvk review and test drive process smooth and fun. I am extremely pleased with the service I received and highly recommended crown auto and fleet services.

Je
Review №8

This guy is a crook! Be warned! Lots of fake reviews!

Br
Review №9

Great Experience. Very happy with the purchase of my truckwhole staff was Fantastic! my sales person was humble man. he was great through out the whole process. very knowledgeable and helpful with whole process . Will recommend !! Thanks guys

MA
Review №10

I gave this establishment a five star Rating because it is just that! I have to say there was No-pressure, I didnt feel rushed, they are Trustworthy & They listened to me, and what I wanted and needed and made everything Quick and painless — the dealership made the process easy It was Quick and clear communication (in email and in-person)No games! Final price was exactly as negotiated (no last-minute surprises) and everyone wasProfessional and polite the Owner Howard and the salesperson (I cant remember her name) were soAttentive to my needs and everyone that walked up got the same attention.They went above & beyond — making sure I got the specific truck i wanted and even staying after hours for me to resolve issues I was having with my insurance. I highly reccomend Crown Auto for all your Truck Car and Fleet needs. We will be back soon when its time to buy my son a truck!

Ka
Review №11

Great place to get a vehicle. I bought 2 from there and have been very pleased. Will definitely buy my next vehicle there and refer them to my friends. Thank you Crown Auto! Even after the sale they helped me with any service and repairs that I needed, with more than fair prices ans service.

Ia
Review №12

Customer service was second to none. The owner and his son are genuinely good people. Honest and fair.

sh
Review №13

This place is awesome! They have great trucks and great service. If they don’t have what you’re looking for they make it work to find something as close as possible to what suits your needs

An
Review №14

What a pleasant experience I had at Crown Auto, I have purchased multiple vehicles from Howie and they have all turned out great. The guys at Crown have always helped me get a great monthly payment I can afford and backed up all that they have sold me and getting financing was a breeze. The selection of vehicles is second to none and the friendly treatment is awesome. I will definitely be recommending Crown to all my friends and family.

So
Review №15

This business is family owned and operated. So, personal attention is given. Youre not another up as most dealerships refer to their potential customers. They are great people who make purchasing stress free and hassle free. I highly recommend them!

Br
Review №16

Good dealerships, they work with you on pricing and get you into a vehicle. Fixed mine after I bought it for issues ot had when they didnt have to. Thanks for the business.

Da
Review №17

Was looking for a truck and sales women had no clue about the 2 trucks I was interested in so the onwers son helped me and than I noticed both trucks had no check engine light in dash so I asked if a Mechanic I knew could look at the truck and he proceeded to insist that there’s nothing wrong with the truck but they don’t come on Unless there was a issue. Not first time First time I would purchase a diesel truck meanwhile I’m driving One into the dealership buying a second I do know that when you turn the key on for them to preheat the check engine light and ABS lights are present but his trucks there or not that’s because they’re taking the lights out I do not recommend anybody purchasing a truck from him his lot full of junk but I did go down the street and to another dealership way better price is way cleaner trucks and had all the lights on the dash Just beware is all I’m saying I have seen on other reviews were people have mentioned this and it is true check for yourself next time you’re there

Co
Review №18

Called on my lunch and was hung up my a rude lady. Great customer service Crown Auto and Fleet Services. You lost a cash sale today.

Ra
Review №19

Be aware the blue king ranch f350 has injector issues. Arrived to look at the truck and few other on the lot and the coolant resivour was full of diesel fuel, no coolant at all. Truck had to be jump started. Was also leaking a decent amount of oil from the back of the motor. Salesman knew it had issues and when confronted tried to say “they just fixed them”. I didn’t even waste my time looking at any other trucks. Be very weary of this dealership. Read all the reviews aswell and the owners responses.

ch
Review №20

Crown auto is a great place to get a truck from!! and the sales team worked great and fast with me got me approved in no time in a truck that I wanted. I will be buying my second vehicle from crown auto as well. I recommend everyone to go to crown auto and get a truck

W.
Review №21

Outstanding communications and knowledge about their inventory. Purchased a vehicle and they found us financing. Not easy and yet the low down payment and cost effective monthly payments may allow for another purchase later. Thank you Crown Auto!

re
Review №22

Mitchell was the best, was really nice and new what he was talking about when it comes to trucks. Howerd got us good rates and Best price in town. One thing I can say is they make you feel like home. This is our 2nd truck from here. We never have nothing bad to say. Thank yall at Crwn Auto for what you did for us. Our first truck is still on the road.

Ho
Review №23

I had purchase my first vehicle from Crown Auto & Fleet Services about 10 years ago. Since then my whole family have purchased at Crown Auto & Fleet Services. We have all had great experiences and will continue recommending other people to Crown Auto & Fleet Services. WE LOVE YOU GUYS AT CROWN AUTO & FLEET SERVICES.

ch
Review №24

Very honest and very trustworthy all around great customer service I’ve bought multiple vehicles from here and never had any complaints will recommend to all my friends and family

Gi
Review №25

Sold me a truck, found out transmission was bad on way home. Called the next the next day and they refused to give me a refund or help me. Owner is pure scum. I paid out over $2000 for repairs on a truck I paid over 12k for. Do NOT come here. They purchase these trucks at auctions for 75% less of what the customer pays. Lemon yard. Go to a established dealership for your truck purchase. Dont be fooled by these dirt bags.

Ka
Review №26

I would give this place 0 stars if possible. First of all, while my husband and I were outside looking at a truck the owner walked up and I actually had to greet him first because he was just staring at me. Secondly, the truck we were looking at had to be jump started because of a “bad batterie”. If the batterie was bad then why wasn’t it replaced prior to putting it on your lot and if the ford dealership does a “25 point inspection” you would think they would replace a bad batterie.My husband also noticed there was diesel in the coolant resivor and the owner tried saying it was residual and when my husband stated that it was full of diesel he stated “would you be interested in anything else then?” Sounds like he knew the truck had problems so when the problems were pointed out to him he tried to sell us a different vehicle. I advise you to bring someone with you who knows vehicles and can inspect them thoroughly so you don’t get screwed over with a lemon. Read his bad reviews and his comments to them. He seems very unprofessional and not someone I would ever want to do business with.

Da
Review №27

I called this morning about a flatbed they have advertised on facebook. The lady who answered could not answer my questions. I asked for a sales person and she became very rude. As a business owner, I was appalled in this behavior. Read the reviews before you go there.

Bi
Review №28

Wonderful company, everyone was so pleasant!!! The truck I bought was very clean and ran great!! I will definitely buy my next vehicle here.

Be
Review №29

So glad I called Crown Auto when I needed a car. Howie found the perfect car for me at a good price with the best financing for me. I will be sure to go back to Crown Auto for my next auto purchase.

An
Review №30

I purchased the truck about six weeks ago and I still cannot get my tag because crown auto has not paid the Ad Valorem tax in my county for me to get my tag therefore I cannot drive my vehicle seems to me that he is a thief and a con artist! He tried to con 500 extra dollars out of me because when I filled out the credit app on his website through my iPhone which is extremely non-user-friendly I mistakenly put a date wrong on my employment! Extremely unprofessional experience other than his son which was the only pleasant person to be around at this business!

Ta
Review №31

Me and my fiancé bout a truck there right at a month ago they said it worked good we drove it it seemed fine! Ever since we brought it home we’ve had nothing but TROUBLE!!! I would not recommend going here EVER! And it was very over priced for the miles and year. And they had the check engine lights blacked out!! HORRIBLE HORRIBLE HORRIBLE!!!😡😡😡

Al
Review №32

Howie and the rest of his employees were nothing but helpful and made the buying process as easy and seemless as possible. I would definitely recommend checking with them any time you’re looking for a new truck/vehicle

Jo
Review №33

Howey sold me a 2006 Dodge Ram 2500 - he told me it was a great truck with low mileage. After driving it the front end didnt feel right and the brakes were low so I was going to pass but he said he would have the hub bearings and the brakes replaced. I believed him and unfortunately dont know enough about trucks to be able to tell. I had to take it in a few times because the check engine light and the brake light was on and it still didnt feel right but each time he told me it was all set. 5 months later the hub bearings are gone (there is evidence of rust according to the mechanic) and the brakes are at 10%. First he tried to blame the way I drive the truck then he said he would honor the warranty on the parts but I would have to pay for labor. I refused to pay for labor after only a few months because if the repairs were really done, my truck wouldnt be in the condition its in and I paid a lot of money for that truck because he said it was in great condition. Dont trust him at all - he lied the first time about putting in new parts and Im not about to trust him again. After a heated exchange with my wife, he is now refusing to honor the warranty on the parts and is threatening to call the cops if we go there. Stay clear of them - there are enough of dealerships in Ocala and Belleview that are reputable and can be trusted.

Jo
Review №34

Called and asked about a dually. Secretary said there was no rust. My wife and I made the trip and looked under and it was full of rust. Owner was rude and unprofessional. Do yourself a favor and stay far away and buy somewhere else.

J
Review №35

Great trucks, prices, and service. Highly recommended

Da
Review №36

GREAT PEOPLE, GREAT TRUCK, AND BEST PRICE RECOMMEND ANY ONE WITH GOOD OR BAD CREDIT

Ev
Review №37

Today I walked into crown auto (oct. 2, 2017) looking for a nice used truck. First off I had hardly any room to park, or knew where I should park. Secondly I walked into their shop to one man sitting at a desk in the back right corner. (The door rings apon entering) he does not budge or blink from his phone as I stand patiently waiting. I turn to walk out and leave and (im guessing) a salesman asks me if Ive been helped as 2-3 of them stand outside to the right of the shop. I could not tell he was a salesman from his appeal (gym shorts, regular t-shirt). I give him a list of details that Im looking for. The guy from the back corner (now not on his phone) looks up and tells the salesman to take me to 3 trucks. He introduces me to a 04 f250 he hands me a key and says check it out. I first asked how many miles are on the truck ? He said Im not really sure man I replied and asked how much are yall asking for it he replied around 20k I think (the price range I wanted to buy) so I proceed. I put the key in and it doesnt turn. So I asked if this is the wrong key. It ends up being a 2006 f250. We go to the next truck. Small lift on a newer f250. I ask if it is a leveling kit or suspension lift. Guess what? Im not sure man same questions again. This time he got the year right but then says the price is around 20k. Last truck. Chevy duramax. Again he knows nothing. Ive completely lost interest in this truck. Then to top it off another salesman comes up, asked the man helping me for the keys. (I was walking to the other side of the truck) turn around and hand him the keys and he walks off. First thing I started with was a greeting. Unprofessional and horrible business habits. I wouldve taken an excuse if you where digging through the pile of random papers on your desk but the cell phone is no excuse when you have a face to face customer. Second is appearance. Office looked like an atomic bomb went off, and your salesman is dressed in gym shorts. Next was knowledge. When I went through sales the first thing I learned was never to tell a customer i dont know because you have one job and that is to KNOW! Lastly when one salesman is with a customer, and another one interrupts by asking for the keys to the truck. HOW DO YOU MAKE SALES !? I was not going to post this comment but I could not get over every point yall made to me that you didnt want a penny from me. It makes me 100% believe every 1 star comments you have ! It also makes me believe the manager of this place does not care about quality just the amount of scams he gets that month. I hope people walk into your dealership with an open mind like I did. And I hope they turn around and walk right back out before they waste their time. Im not putting this on here to down your company or make fun of you. I posted it so another person wont waste their time walking in the doors before something is changed.

mo
Review №38

AWESOME SERVICE!!! BEST DEALS IN TOWN. THEY HELPED ME GET THE CAR I WANTED WITH LITTLE TO NO $$ DOWN

th
Review №39

THANK YOU GUYS SO MUCH FOR ALL YOUR HELP AND TIME WITH FINDING ME A QUALITY PRE OWNED TRUCK THIS TRUCK RUNS BEAUTIFUL AND ALL MY FRIENDS AND FAMILY LOVE IT. AND YOU GUYS GOT ME FINANCED AND ON THE ROAD AGAIN. I LOOK FORWARD TO PURCHASEING MORE VEHICLES FROM YOU IN THE FUTURE. AND AGAIN THANK YOU FOR ALL YOUR HELP YOU GUYS DOWN THERE ARE TRUELY AWSOME!

da
Review №40

Definitely a good place to deal with seems to care for customers thank you

Me
Review №41

Worst dealer Ive ever come across.

ki
Review №42

Owner is fighter about getting you approved for a vehicle and customer service is great. Will deal with again in the future.

Ro
Review №43

I bought a truck from Crown autos the service was very professional, I will return to them when im ready to buy my next car

Bi
Review №44

The owners a joke tell costumer a price and at the end of job doubled the price on repair and hold truck with out any aggrement

Ja
Review №45

They will try and rip you out of money

Sa
Review №46

Very nice staff

Wa
Review №47

Tight parking with loads of inventory.

Go
Review №48

Poor customer service

an
Review №49

Had what we were looking for

Ch
Review №50

Awesomeness

Jo
Review №51

Trucks

Information
36 Photos
51 Comments
3.8 Rating
  • Address:2258 N Pine Ave, Ocala, FL 34475, United States
  • Site:http://crownautofl.com/
  • Phone:+1 352-867-7977
Categories
  • Auto broker
  • Appraiser
  • Used truck dealer
  • Car finance and loan company
  • Loan agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:Open 24 hours
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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