I drove in the parking lot only intending to look. Salesman Clay approached my truck asking if he could help me. I explained i was just looking but would love to have a look at The Nissan Kicks i saw advertised. He hopped in my truck with no judgement of the huge mess i had. He showed me the Kicks which unfortunately was smaller then i anticipated. He told me he thought i might like a Rogue. At this point he took me into the showroom and had me look at the floor model (which i loved) and proceeded to pull it out of the showroom for me to test drive. After we returned he asked what I thought and asked what i was looking to do. He brought his boss Miles over introduced us and said we can get you into that car I promise you. He and Miles worked some serious magic and got me approved. My credit history is just into the good range as I have no revolving credit accounts and only 1 auto loan in the last 10 years. The payment on the vehicle was slightly higher then i needed it to be to remain on a comfortable budget so i had to turn it down. Clay then asked if i would be interested in a pre-owned. Of course i said yes. So he pulled me up a 2017 Rogue, low miles with all the bells and whistles i was looking for. We drove it. I loved it. We started paperwork. Never ever was Clay pushy or aggressive. He answered all my questions honestly. Miles again worked some wonderful magic and got me approved with a local lender. That was important to me. Im so very impressed with how i was treated at Pearson Nissan. Clay is a sweetheart and Miles is absolutely wonderful! Upon driving out of the lot i rolled my window down and it wouldnt roll up. I pulled back in, grabbed Clay and without hesitation he pulled it into the service department and they installed a new switch no questions asked. After about a week, my key fob showed low battery. I took it into parts and the young guy behind the counter was so friendly and didnt bat an eye. He took both fobs, checked them and changed both batteries without question. I would recommend Pearson Nissan to anyone looking for a new or used vehicle. I will definitely purchase from this dealership again.

Service department is top notch. Many blessings to them for solving the mystery issue on the rogue. Sales department... I would not recommend. We had set up appointments on 2 separate occasion and both times we wasted out time as sales people and manager were nowhere to be found. The worst part is that they never called to either cancel or reschedule both appointments that we made. Total waste of our time, gas, and effort.

My service rep Brian was great. Clean waiting area. Fast, attentive, and friendly!

Sales and service are top notch. Very easy to buy a vehicle here. Service department is clean and very efficient. Garry the service manager was very helpful and knowledgeable. I would give them a 10 if it was available.

My experience was great I always use Issac when I take my vehicle in for maintenance he is very professional and he gets your appointment taken care of in a timely manner

Wonderful..My advisor, Brian, was professional and knowledgeable. Thanks Brian. Bill Hill

Jimmy does an outstanding job. Always a Pleasure to go to him. Thanks Jimmy!!

Excellent customer service crew .

Great customer service and satisfaction with warranty service. Plus other things such as touch up paint, products also like emblems in flat black too! Will be back for the flat black emblems for my truck!

We had an oil change and the service was great. Everyone was very polite and attentive. Congratulations on the great service!

Takes a really long time (1+ HR) Price has gone up 10.00 since last oil change! Will prob find a different place going fwd...

When u go in just ask for Isaac. He takes care of my whole family. We do denpend on him and he is always there for us. I give a hands up to him and would love to thank him for all his good work....

Had service done and was not happy. The service advisor sent a 1300 bill to me via text message, but never called me to discuss the work. I had to call numerous times and leave a message for him to finally call back. When I went to pay for the bill, the full amount charged was at the bottom. The cashier and myself had to hunt to find the actual amount I had to pay as some was covered by warranty. Very disappointing

Very awesome Service especially Jimmy Morejon. Very pleasant and great asset to Pearson Nissan.

Had a 7:30 appointment arrived 7:28. Doors opened at 7:30 was greeted by the staff by name and waited for my vehicle. Everything was fast not my first time there but Ive always been satisfied with their service

Unable to preform a basic warrenty issue fix. This is why i dont buy anything in ocala. Took it to orlando in and out in a hour and fixed properly. Buying or service i would recommend orlando or tampa.

Chad ..Chloe..and staff were excellent at assisting us in purchasing our 2020 kicks..we love it !! We have 3 Nissan vehicles and we love them !

Always love this place always clean great customer service always thank s to Brian and danyelle

Very good service Took my car here several times even if its just an oil change

Theyre always fantastic, Courteous and we would go any place else.

They are great and have a great waiting room with free coffee, soda, and snacks. But they care about you two I live 310 miles away now but when I buy my new car it is them that I will be buying it from.

My experience was with the parts department. I purchased some parts for my Nissan. The staff at the parts counter were excellent. They were very knowledgeable and very helpful, took the time to answer all my questions.

Here for oil change, always good, friendly service

Great service, great employees, quick, clean, safe settings.

Brian always makes certain my car is well maontained!

My experience at the service department of Pearson Nissan has been nothing short of exceptional and I would recommend it to any car owner, regardless of car make.We own two Nissans, one is a Murano and the other is a 370z and my observations regarding the service at this dealership is based on a two year long relationship. The period of time that weve owned these vehicles.Weve experienced nothing but consistent courtesy, professionalism and prompt and efficient service here.With both vehicles weve had unexpected and highly inconvenient situations beyond the standard service schedule that have caused us major anxiety.One brief example roughly six months ago, is a broken stud, precisely where a wheel lock was placed and not allowing for the removal of a tire.Nichole managed the volcano-type emotional state in which I was when I called the service department, promptly scheduled me in to see George and as a team with Cory my baby was back on the road as if nothing had happened.Again, its only an instance in two years worth of a consistent, excellent service weve received from this team, emergency or not.In short, I wouldnt take our cars for service to any other place and would recommend them to all my friends.

Always so polite and professional at the Service department. They guy who greats you when driving in is such a sweetheart!

Great customer service

Had an issue with my Nissan. I was told by the service representative the reason for a replacement part was specifically caused by a certain event of which I had to purchase a $200.00 part. I asked for the damage part which they gave me. I then took it to a TRUSTED dealer Gainesville Nissan. They removed the item that caused the damage and advised that the part could have been repaired. It may have cost $40.00. I will only take my Nissan to a TRUSTED dealer. That was my experience.

Very polite, very helpful, very professional.

Great customer service and reliable work.

Service was good

GREAT SERVICE. ISAC, WAS VERY KNOWLEDGEABLE AND VERY CURTIOUS. I HIGHLY RECOMEND THIS PLACE. YOU PAY MORE THAN IN THE 5 MINUTES OIL CHANGE, BUT HERE YOU HAVE QUALITY. THANK YOU FOR YOUR SERVICES

Its a professional service and nice people

Been here several times for regular maintenance and a recall, were always treated like family and respect. Highly recommend this place for buying and service.

Best place ever to buy a tuck ask for Cawan Bryant bent over backwards to help us get the truck we wanted

They are fast and friendly..

They are great they have chips and soda and they are kind

George in the service department was professional and provided outstanding service today. I would highly recommend this service department.

Good n fast service

Very prompt, Issac was very attentive

I highly recommend it 👍

I purchased a car from auto max went to Pearsons Nissan to have it check up. Service was very fast and waiting area had donuts and coffee.

Brandon, John, Tony, And Chloe are the people to see for all your vechile needs! Im serious this is my second vechile purchase from them and its nothing but Top Notch!

Large comfortable waiting rooms.

Excelllent service department. 99% of the time when its repaired you dont have to bring it back because of a problem with their work. Nice waiting area with free sodas, water, coffee and snacks. Free WiFi also.

Fast, honest, and very nice.

We literally was lied to repeatedly, and played there game and was lied too again

Went in for oil change and tire rotation. Wait time was reasonable.

Great place to buy a vehicle friendly and knowledge able staff see David Ridgway he goes extra mile for you getting a deal done credit department is awesome Cloe and Lindsey are the best JD and Stanley are good to help John Peoples will do his best to earn your business

The sevice and financial departments are rock stars thank you George and Chloe !

$70 for an oil change that took 2 hrs. nope

Didnt care for this place or the people very expensive and didnt accommodate me very well do not recommend

Great service

Expensive oil change

Very professional with everything explained. They keep the interior of the vehicle clean & even add an exterior wash!

Took forever to fix an alternator

Adam is great.

Excellent Service!

False advertising

Didnt help me much

Service was slow. Took 2 hours for oil change. Then they tell me I need to change my brake fluid

Love this place

$$$$ EXPENSIVE $$$$

Excellent. I was looking for a vehicle, I visited several sites and I do not know how they sell. I was a salesperson and I was surprised with the bad service. When I visited this place, I was not looking for Nissan, just stop by to see, and surprise I took a Roge. The salespeople were super behaved and the workshop service excellent. I come from gainesville to serve. And we recommend our son and buy his Nissan too. Next the Murano is beautiful !!

Serious, responsible, reasonable and trustworthy service

Good attention...

Lookki