Gio at the computer desk was super friendly. He greeted me when I came in the door, and he was very patient with answering a somewhat obscure question. He even referred me to somewhere that might be able to better help. Office Depot always earns my repeat business. Thanks!
Great store for your home and business needs. Great layout, sales personnel are friendly and helpful.
Trying to print with their printers. Printers need to be serviced if they even work at all. Absolutely zero customer service. Every time Ive been here its a poor experience. I will never return to the store it would not recommend it to anybody.
Was in there for 20 minutes trying to find what I was looking for. Not one employee approached and asked if I needed assistance. Didnt find what I was looking for. Had to go up to the cashier who was nice and friendly. Looks like they are understaffed. Office depot look into hiring more employees or giving them more hours. I ended up walking out and going to staples across the road.
Saturday 8.21.21. Arrived at store at 10:05 am.with people still waiting outside. Gates were down,no lights were on, and store hours posted 10 am. We all waited until 10.15 and then went to staples. This is not good business.
Did not have an item for sale, listed on the internet, but had more expensive models.
Large store with a great variety for our home office needs. They seem light on personnel, probably due to the business impact of covid-19.
I had a heck of an experience with an online order through the Office Depot website. Came to this location and Nia, a manager here, took care of my issue super fast. Cant thank the staff enough for their help. Keep up the good work guys. Definitely recommend this store.
Very helpful employees! They went above and beyond to help me with the product I was looking for. They even went out of their way to find a website for me to order a part from, that they didnt carry themselves. Great customer service!
I located the Epson eco tank printer on google for price and shows it’s instock at this ocala store for $399.99At Office Depot I screen shot yo make sure I would get that price.They would not honor the Office Depot google price. That’s not their website page.Then someone needs to fix the google listing.Sound like a scam leader to me.I drove 30 miles to get this printer with this price.Staff and customer service is lacking In people skills.Will not be back !
Sold us defective electric pencil sharper refused to exchange with reciept. Just bought it yesterday. I understand worried about covid but it no different then when you recieve stock or when customers come into the store and touch items. You cant disinfect ever single inch of the store and items you get from vendors. Not to mention the cashier wasnt even wearing gloves when she picked up the item to scan it. Walmart still takes returns so Ill purchase one there.
Lucy and Rich at the Office Depot on SW College Road are excellent they helped me find things including directions to the store. I decided to write this review because of the excellent service I received.Found a pot of deals on clearance items! Good prices!
I was trying to get info on book binding prices and the first time I called it rang forever then someone picked up and hung up. Second time, someone finally answered and put me on hold(put the phone in their pocket) for 15+ minutes then hung up on me. Called staples instead and they answered promptly and gave me the info I needed in less than 5 minutes.
I go here regularly mostly because of location. It is a good place to get documents copied and such. I often copy my artwork because draw for family and friends. The only problems Ive had are the colors always seem to be a little bit off, and they forgot to give me back my original twice. I had to go back inside and ask for it!
Came here to pick up a Samsung laser printer that they were advertising. Facility was clean and organized. Found the printer. Cashier inquired if I was ready to check out. Fast and efficient.
I waited 2 hours for business cards... They kept messing up expected me to take ones with a white cut outline from the paper.... The presentation is blurry. Only gave two stars Because they eventually gave me what I needed but the quality was worse than if I were to do it from home and they gave me the bad ones (I had to ask and they were hesitatant.)I went out of my way to come here ...because I love the one closer to my house that I wasnt near I went here... Service not the same. Wont come here again
The people were helpful and courteous. The only bright spot in my day so far!
Katie is a rock star! She was very patient with me and very education on the items i was interested in. Thank you very much!
Telephone service sucked. I couldnt reach any one for the longest and when I did they claimed they were busy and would call me back. I waited almost 30 minutes and nothing, so I called them back only to be put on hold for an additional 7 minutes only to be told the same thing. I just wanted to know of they had a specific kind of Ram in store but none of the dummies could even look it up on their cpu and tell me. Best Buy here I come. I concur with Jason Bennetts statement 100%.
Jim/Tim General Manager...super helpful! Great customer service!
I only gave 1 star because you cant give 0. Store was dirty, bathrooms out of toilet paper and soap (I was at store for a couple hours trying to order), parking lot hazardous to get in and out of (I realize this isnt the stores fault, but part of the experience), no customer service.. 1 staff member wouldnt even acknowledge me, another in the print department Erica was rude, unprofessional, decided who she wanted to help, did not go in order but by her personal preference. I realize the print station is self serve but Im not familiar with the computer there & she took time to help some customers. Other staff that did seem helpful was not knowledgeable. Waste of time. Ended up walking out. Ill take my business and $ elsewhere.
Very helpful and I got right in and out in under 5 minutes!
Great products and service. Although the extended guarantee plans are no good.
Worst copy & printing department that I have ever been to. Nia the associate was very rude & confrontational. One customer walked out on her. The manager on duty came over but she was giving him attitude as well. I will never come hear again.
I was standing by the counter for 5 minutes before someone acknowledged me. They looked at me and said nothing.
Friendly employees. Plenty of home and office items. Good printing shop.
The people working the business center, printing, copying etc. are completely unqualified. My local office Max was super professional. Office depot has disappointed me. Wont be going back
Everyone in the store is very helpful. I went in a couple weekends ago and the sales guys helped me pick out a really nice HP laptop that was a lot cheaper than Best Buy. My only complaint is this - why does the store sell chargers and cases for ipads but not ipads???
Got a new card laminated and also bought a new set of colored ink cartridges for my printer. It was nice there.
The store is fine but the shopping Centre parking lot is one of the most challenging on 200.
The associate Nia was very good with her customer service.
Good prices and great service.
Very helpful! Made sure I got my custom prints exactly as I wanted!
Very helpful staff and decent prices; a really small store!
Very good experience, everyone was very friendly and helpful
Small store but good staff. Not very competitive on pricing.
Poor service, employee wouldnt get out of his chair to take me to the product I was looking for. Pointed to the area. Other employee, more concerned about making a phone call. Management needs to address service.
Great office supply store.
Staff was very helpful and friendly.
The cashier was very helpful and the gentleman who greed me at the door.
Quickly found what I was looking for.
Workers are really slow. To busy talking on walkie talkies between each others.
Awesome customer service, helped us find exactly what we needed.
Went to Office depot for items I needed. could not make purchase because no one in the storecould operate the credit card terminal . They could not accept payment. Left items there and walked out.
Did have a selection of what I was looking for but out of stock on my particular item. Nobody approached me and asked if I needed help.
Go somewhere else. CLUELESS.
Had my ink cartridge but paid twice as much as online
Lines were horrible and there are no cashiers at the registers
Was a ghost town last time I was there, no employees as far as the eye could see. Those that I could find were not helpful at all.
Associates were not very helpful
No one answers the phone.
Super customer service
Bad very bad
Nice staff
Always great, and great staff
Office Depot does not have enough
I was never at office depot
Love the deals
Nothing special, average.
Easy to submit online copy orders then pick up in store at store kiosk. I like the shredder bin that is located within the store as well.
Bad.