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War Horse Harley-Davidson
5331 N US Hwy 441, Ocala, FL 34475, United States
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War Horse Harley-Davidson
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Da
Review №1

This dealership was so awesome to me I had the greatest sales woman Ariel HD. I got a really great deal on a bike that is amazing and I love riding it every weekend

Iv
Review №2

Excellent customer service!! Ariel will always go above and beyond to please the customers needs. I have bought 3 bikes from her(2 for me one for my wife) and she has never dissapointed!! If your ever in need or have any questions she is always there for you!! Most AMAZING person EVER!

Je
Review №3

Great experience. All staff were nice and made sure you felt right at home. Ariel was my sales person and she really made sure she covered every detail. I bought the CVO Street Glide 117. Also had my best friend go back the next day see her and he had the same experience.

Ke
Review №4

Typical H D dealership but had an event going on today for humane society. Inexperienced staff at sales desk make me wonder how rest of the day was as it was slow going and wasnt crowded yet. Just wanted some over priced T shirts from Ocala, FLORIDA and got what I needed from a limited selection.

De
Review №5

I would like to THANK Kerri she was awesome.We couldnt ask for a nicer person. She was right with us from start to finish. We bought a 2017 Free wheeler. Thank you again Kerri.

Co
Review №6

Amazing set up. Every thing has its own large and dedicated area. Great selection of bikes, merch and parts. Cool and helpful staff. Place is in an easy to access location. Looking forward to coming back again.

Le
Review №7

Always fresh clean bikes. Always clean restrooms. Great parts store. Very friendly people, and their parties are great.

Ch
Review №8

I went to War Horse Harley today Nov,6,2021 specifically looking for a jacket I saw online. Vegas asked if I needed any help and she was abel to find the jacket online. After doing about 20 minutes of searching she determined the jacket was a 2018 model, but she could get it. She said it would probably not be here until January. She did some more searching, and said she found one and should have it in two weeks. I couldnt believe the effort she put in for a little $300. purchase. I havent done much shopping there because of a bad experience back when it was Ocala Harley and had different owners. Vegas you won me back I will be doing all my Harley shopping at War Horse. Thanks you so much Chris

St
Review №9

Bought a 2021 CVO Road Glide from these folks and with out a doubt the best experience I’ve had buying a Harley! This makes my 3rd CVO and I would drive from Atlanta again to do business with them again!!! Ariel Rich the sales associate I dealt with was the best. She worked very hard to get us to a deal! Very professional and knows Harley’s!! All the folks there were great very friendly and willing to help!! They really do it right at War Horse!

Ma
Review №10

Great place to stop and check out the bad a** bikes and Harley gear they carry and they are super nice. I checked out the new Pan American Special 1250. What an awesome ride.

Ch
Review №11

Ariel is a rock star! Extremely personable and down to earth. Went above and beyond for our needs. Took time to cut up with my 14 yo daughter during the whole process. Couldn’t ask for any better experiencing in purchasing our Harley.

Ca
Review №12

Kevin was awesome. Although I only went to kick tires today. He made me consider a 2:30 hour ride to get my new to me hog. Great selection of bikes.

jo
Review №13

Good experience getting bike serviced. I wanted to save money so contacted via their website another independent bike shop to schedule a service, still waiting for them to contact me. Contacted War Horse and they scheduled me in quickly, did the service quickly, and I was happy. Only think I will say is they quote $295 for the service, but you dont know til you get there that there are parts costs on top of that. But still, very happy with how I was treated by all.

Ma
Review №14

This was my first time at this dealership and it was a pleasant experience from the moment I walked in and was greeted by a salesman. To walking through the clothing department and being helped by a wonderful woman that offered my buddy and I a cold bottle of water and entertained all of are questions about the clothing. I definitely will return when Im back in town.

Ti
Review №15

Ariel was my sales person. Walked in traded my car for new 2021 street glide. Very easy and quick process. The easiest buying experience I’ve ever had.

RI
Review №16

Bought a 2021 Ultra Limited on 10/14 took delivery today. Staff was always pleasant to deal with delay was not their fault. They gave me a price that I could not beat..I will keep riding the over hour and half ride to give my business to War Horse.

Jo
Review №17

The staff is incredibly welcoming here. From the sales reps to the maintenance department youll always find the help youre looking for with your Harley or with shopping for a new bike. Seems like every Saturday theres a live band, food and drinks in the parking lot which sets this dealership as an ideal place to meet up with friends before a ride around our beautiful county.

Do
Review №18

Really good service at the parts and service department. Told myself that I wouldnt call today but cant help myself. Hoping to get my triglide today with new headers.

Te
Review №19

Ariel is an extraordinary sales associate. She is not high pressure, very friendly and knowledgable of the product(s). One of the best auto associates I have ever had. Shopping for motor vehicles is generally not a pleasant experience. This was a great experience. After we selected our bike, she took us to the managers (Josh and Josh) to work the deal, they were great! While we waited for finance the helmet ladies came and showed us helmets and mics, etc. Then the finance process was smooth and unthreatening. Thank you Kristen. Because of an injury we could not drive our bike home, but it will be delivered in a few days. A great experience all around with great people! Thank you all. Oh, I was not prepared for the bell ringing and all the associates coming to congratulate us. lol! It is a very friendly place!

Mi
Review №20

Awesome, polite and helpful staff! Lauren in motorclothes went out of her way to make sure my Harley Davidson experience was exceptional. Thank you so very much for making my day! Warhorse is my 1st choice in Harley dealerships...Live to Ride!

bd
Review №21

If you are thinking about buying a Harley, go to War Horse. The whole staff is great and so is the selection of bikes. Lee is the most down to earth salesman I have ever worked with. Highly recommend Lee and War Horse.Traded in the last bike and bought another one. 5 stars again.

Jo
Review №22

The worst customer service. Called ahead to get a Appraisal for my bike. Spoke to Ian. Ian said sure come on in! Jumped on the bike, had someone follow me. Met up with Ian, he handed me off to his buddy (think his name was Josh). His buddy came out took down all the info, another guy comes and takes the bike to service to get it checked out. Then here comes the buddy guy again to tell us, We cant help you today, were to busy. Bring the bike back Wednesday.What! Are you kidding? I told buddy I called ahead. No help. He didnt have time to help, but he did have time to stand and discuss it with 2 other sales reps outside as he laughed. Yes, I heard you. Never again will I do business here. Id rather drive further and be treated with respect.

Te
Review №23

Kerri was awesome. Her and her husband made the purchasing process an enjoyable experience. Couldnt ask for a friendlier group.Thanks again.

Ge
Review №24

If your looking for a good deal on a bike talk to Lee Awesome sells man very informative loves to talk bikes great guy.

Pa
Review №25

Contacted 3 H-D dealerships in regards to adding an Electra Glide Ultra Limited to my bike stable and settled on Warhorse due to a young man named “Ian”. Ian kept me updated via text for a couple days while the bike was prepped and then sat with me, chatted and gave me a tour of the place when I arrived. This guy knows customer service. Drove 3 hours to buy my bike there. When I arrived, everything was ready to go. Easiest purchase ever. The crew is very friendly and the atmosphere is great. My daughter took me and she waited in the lounge with the retail clerk named “Shirley”. Jason is the service manager and is super professional. Great place to do business.

Ch
Review №26

I want to thank all the staff at War Horse Harley-Davison for making a dream come true. Traded in my beast (2015 FatBoy) for the new 2020 FatBoy 114. Top to bottom a great experience. Jen, Mike a special thank you for caring to give me the best service I could imagine. Josh, you worked too hard to get me riding out of the shop... I wont forget all your help. I recommend to anyone looking for great service, great deals and a great family atmosphere to check out War Horse Harley-Davision in Ocala. Ask for Mike! if you are checking them out online set yourself up with Jen. Then go make the magic happen with Josh. Thanks again yall!

Th
Review №27

Want to personally think Vegas, Shirly and Jeannie for there outstanding customer service and going the extra mile to help me get my wife a motorcycle helmet that was no longer being sold. My local Harley Davidson dealer in Titusville or Brevard county could not help me. Called War Horse Harley and These girls found the one my wife wanted in a store in Ohio, only 2 left in the US for sale.They arranged to have it shipped to their store, we purchased it. My wife used it one time and one of the screws that hold the visor fell out. Called my local Harley Dealership Again and was told they could not help me. Called Vegas back and she personally found some and sent them out, UPS delivered them and left in my garage to be never found. Called War Horse back and spoke to Jennie and Shirly. They determined they were delivered which I never found, They found several more screws and sent them out for my wife’s helmet. We finally received them and my wife is enjoying her new helmet. She loves it. The ladies certainly deserve the recognition for going that extra mile to make a customer happy. Very friendly and helpful. Thank you Vegas, Shirly and Jeannie. You ladies are the best. Tom from Titusville.

Ti
Review №28

LEE JORDAN!!!!! my man thank you so much for making my nephews dream come true with that white street glide you sold him. You were absolutely amazing to work with. He was as comfortable as he ever has been and the glow on his face was absolutely priceless. You made it so easy for us. Thanks again man

Ga
Review №29

Always friendly! Love this Dealership! Great coffee.

Ma
Review №30

Deceptively large dealership that feels like a mom and pop organization (friendly and inviting). Large selection of new and used bikes as well as a large apparel and parts/accessories areas. Friendly staff that greeted me when I parked but nothing pushy, just helpful. Easy access and great roads nearby for test rides.

Do
Review №31

Wonderful staff! What a béautiful selection of every kind of Harley you could want at excellent prices. Their shop inside is full of clothes and accessories for your biking pleasure. 5 star eating. I was so impressed with the shop that I forgot to 5 star it. You folks must stop by and experience the place for yourself. A bikers heaven!!!!😊😊😊😊😊

Al
Review №32

Thank you very much to war horse dealership and specially my sales person, LEE JORDAN, he make my dream come true again with my second bike, and all the help from the finance dept.happy to do business with you all.Thank you .Al rivera.

Je
Review №33

Overall, a really good experience. Griff, my sales guy was awesome! The financing department did a fantastic job working with my very unique financial situation. The only reason I gave them 4 stars and not 5 stars is the fact that the salesperson I was dealing with on the phone for almost a week gave me the feeling of him being a shady used car dealer. EVERYONE ELSE I dealt with at War Horse was phenomenal! I ended up buying a 2018 Sportster 48 Special. Great bike and great terms.

Ch
Review №34

Great place, great people.Well with looking around.Good time to ride and hangOn weekends.

Re
Review №35

First time there. Great service excellent staff. Lots of bikes if your in the market. Was on a Freedom Ride with The Fathers House providing military biblesticks for military men and women and there families.

Vi
Review №36

This one was awesome too. The staff are great. Kathy is the best!! Thanks for all your help and the conversation!!

La
Review №37

Love the selection of bikes and gear they have here! Friendly and knowledgeable employees are eager to help you out and answer any questions you may have! 👍👍

Ri
Review №38

I had a great experience with War Horse Harley; I drove 2 1/2 hours to buy a 2021 Road Glide. Lee Jordan was knowledgeable and went above and beyond to sell me the bike I wanted. Thank you War Horse Harley and a big shout out to Lee and all the staff from the management to finance.Thanks again.

Fr
Review №39

I stopped by as I needed a break from riding a 6 hour ride. I was welcomed kindly, shown a few bikes and have one picked out that I love, now just gotta sell the wife!! I was not expecting to want to buy a new bike, but I do!!

Na
Review №40

Huuuuuuge selection of Harley-Davidson bikes & trikes. I saw a lot of new stuff in their Motorclothes department I haven’t seen anywhere else. They’ve got a nice customer lounge in the main building while your bike is in service. Everyone was really friendly and helpful. I also attended Ocala Cars & Coffee here and it was very well run. Really impressive place, thanks for your hospitality guys. I’ll be back!

Sa
Review №41

Great inventory of new and used bikes. Cold water to drink on a hot day. Friendly helpful staff

Ch
Review №42

Went there just to look around,And Wife bought a bike. Great place, good people. I would recommend dropping by, theyMay have what your looking for.

Ra
Review №43

Dad bought a motorcycle today, Lee Jordon was our salesman and he was amazing. If u are ever in need or wanting to buy a Harley he is the man to see. Highly recommend

Lo
Review №44

Drove to Ocala from Sarasota to pick up a bike that was shipped by Daily Direct Haul Bikes from Michigan. Bike arrived with a dead battery, so Jason in service took care of it without a problem, added some parts and was fantastic to deal with! Everyone in the dealership was friendly and helpful including Jeanne, Lauren and Vegas in motorclothes. Look forward to getting up there again!!

Nu
Review №45

Weekends are FANTABULOUS at War Horse!Every weekend is different. A local band plays each gathering. Free coffee, water, donuts, and at 1 p.m. free beer, please tip well because that is her pay at end of day., fellowship and friendship are found and also free.In the last two Saturdays have been kids play day yesterday, with a bouncy house and a water slide, week before there was a bikini biker baby motorcycle wash.You dont have to own a bike to come, just be open to dreams of true freedom and lots of WIND therapy.Test drive a motorcycle and you get to choose a gift card free.The staff whether in the dealership store, parts department,, service department, or in their outdoor but covered lot, sales personnel or a visitor, have always been very satisfying, cordial and polite but willing to do whatever is necessary to accommodate your needs.So check out the schedule see what is coming up and join us.Hope to see you soonSunshine

ry
Review №46

Ariel H-D was phenomenal! Very knowledgable and helpful, took time to go over each bike I was interested in and smiled the whole time!!!

Pe
Review №47

Ariel the best ever harley girl salesperson go whit her and buy harley all the service excellent thanks Ariel for my 2021 cvo

Do
Review №48

They were quick and easy to deal with fixed my warranty issue and was back on road .. the parts department was great also although I didnt get anything from them I will be back

Za
Review №49

Lee Jordan is the man. Best salesman Ive ever worked with made my purchase of my 2011 Street glide absolutely an amazing experience. Would definitely recommend going to see him at War Horse

Sa
Review №50

Nice place to shop! Polite team is there to help! Ride on my friends!

Da
Review №51

Beautiful facility, good staff. Seevice department did a good job for me. Highly recommend.

T
Review №52

Drove 900 miles to buy a 2016 Streetglide from Ian. Awesome experience....Awesome Bike! Great people!

Pa
Review №53

Ariel was awesome with answering questions and all her suggestion on point. Thank you so much for your help!!!

Ke
Review №54

I want to give the entire staff at War Horse Harley- Davidson especially Lee Jordan a huge thank you for making my dreams finally come true. Lee helped me finalized the purchase of my 2015 FLRT trike. He was very concerned the whole time to do his best to make sure that my first motorcycle purchase as easy, friendly and comfortable as he could for me. Lee I cant thank you enough from the bottom of my heart for making my,dreams come true. When the time comes for me to upgrade you will be the man I come see. Thanks a ton man.

Ga
Review №55

Friendly. Service and a great dyno tuner. Good customer area for waiting on service or stopping in to have coffee. Parts people really know their stuff and are very helpful. Girls in motor wear and accessories are always helpful. Good dealership.

Me
Review №56

Rain held off a bit so some could ride new 2021 Harley-Davidson Models.

Th
Review №57

Fantastic dealership! Rare meaningful assistance is abundant here. Ariel, our salesperson, took care of every question and guided us effortlessly through the buying process. Jeannie filled our coffers with outstanding Harley bling and swag. Best Harley Dealer! (and I have been in hundreds of dealerships...)

Ra
Review №58

By far one of the best dealerships Ive been to. Staff was outstanding and helpful. Selection of bikes merchandise far beyond other dealerships Ive visited. Great job Warhorse keep up the excellent work.

Au
Review №59

Best place to buy a new Harley. Not only did my friend get a great deal they threw in so many extras. The friendly staff took Great care of us. Just ask for Frank, he gets our vote of sales person of the year. We will be back we are loyal clients.

La
Review №60

Absolutely love the new owner. I’ve been to the dealership many times but didn’t like the attitude of the people who worked there. Under new ownership and employees the people are great to work with. Purchased 2 bikes in two weeks. And definitely recommend if you haven’t been there lately to swing by and see what I’m talking about.

La
Review №61

Great experience, great and friendly people. I will be back and I will recommend this dealership

S
Review №62

Missy in service took wonderful care of me!Had warranty concerns that were addressed and got me back in the road riding!!!

Jo
Review №63

The best HarleyDavidson dealership there is. Everyone there treated me like a family, specially Ariel who went above and beyond to help me get my dream bike. Thank you so much Ariel and WarHorse HarleyDavidson family. You got a client and a friend

Na
Review №64

Instantly felt like I was part of the Family.. The process of purchasing my bike could not have been any smoother or complete,Big thanks to my Brother and long time Nemesis Lee Jordan.. could this have been.. War Horse Harley Davidson... Rock On...Shout out to all the people Ive met as new friends Cheers.

Fr
Review №65

I want to thank the entire team of war horse Harley Davidson in Ocala Fl especially Mr. Lee for all his patience with us for the excellent service and the excellent treatment to the new manager who undoubtedly offered us an excellent deal to achieve our dream come true of having our first street glide. Thanks to War Horse since they made a great effort so that we had the motorboat of our dreams since it had gone to another Harley Davidson and they did not want to help us on the contrary they made fun of us to our face. I recommend you, you can stop by Ocala war horse Harley Davidson and ask for Mr. Lee who will undoubtedly attend you very kind, very helpful and a great excellent human being.Bruno’s Family

Tr
Review №66

The staff is super friendly. The whole process of buying a bike was handled with top notch service. They worked with me to get a bike within my budget. I highly recommend them and will definitely go again when I upgrade.

Ro
Review №67

War Horse Harley in Ocala treated me very well, Trevor, Josh and the all the folks there helped me through a difficult time after my twin brother passed on May 15th.I bought a used 2020 Tri Glide custom and traded in 2 bikes and they made the deal work and I am very pleased with the motorcycle and the dealership experience was just great, thanks again.

Ra
Review №68

War Horse is a destination! They have food and bands every weekend. They continue to support active military and veterans, as well as first responders. Great people, knowledgeable staff and an all around an awesome dealership.

Mi
Review №69

The sales manager was too high pressure and rude. I cant speak for the service department. I was very happy dealing with Jennifer until I was passed on to the sales manager. I will do business elsewhere.Update. The GM contacted me. Good guy. After talking, I raised the rating from 1 to 4 stars. I believe my issue is with the sales manager, not the dealership. I will shop here again.

Jo
Review №70

This dealership is great! Everyone on staff that we passed was super friendly, nice and professional! Was able to play on their pool table while we waited to have patches sewn on. Cant wait for the return trip to visit again, thank you!

Sc
Review №71

I have spent some cash at this dealership in the past month! This past Thursday my bike wouldn’t start so I called and had them pick up my bike on Friday morning at my residence! I asked for a phone call to let me know what was going on after they picked my bike up! The bike was picked up at 930am! I waited till almost 4pm and still no phone call! I finally called at 415! I was told that it must be my fuel pump! Why wasn’t I called?? We can’t even take a look at your bike until Tuesday morning! No phone call, no nothing!!Tuesday morning comes and goes and still no phone call! I called at 2pm! This is Scott Atwood can you please give me some kind of info about my bike!! Who is this?? Last name Atwood! Hold on! Your bike was just put up on the lift but the mechanic is at lunch so you got to wait till he gets back!! Still don’t know exactly what is wrong with my bike! I HAVE NOT RECEIVED A SINGLE PHONE CALL, I HAVE HAD TO CALL THEM ! It is now 315 in the afternoon and still no call!!I really never complain about anything! I’m a pretty relaxed chill kind of guy, but when I’m spending my hard earned money, I want a little respect!! This is day 5 that my bike is there ! I pray that it’s fixed!

Da
Review №72

Purchase of new trike went well. Griff was my salesman. He was knowledgeable and understood what I wanted and or needed. Very satisfied.

Go
Review №73

Be careful. They currently have a covid outbreak going on with at least 8 employees out right now.

Ho
Review №74

We had a rocky start with this dealership however, they stepped up to make it right or so I thought they were. I received a call from Josh Card General Manager after leaving a bad review and he offered to assist. We worked out the financing and set a date a week later to pick up my 2015 Freewheeler. I spoke to the salesman twice after that to confirm the date. When we arrived my trike was still being serviced and they didnt have the part they needed to finish it. We were told the driver was on his way back with the part and it would be ready shortly. Two hours later we were asked to go get lunch and then it should be ready. We reluctantly went to get lunch and returned. We were then told the driver was on his way back with the part. So at this point he has been on his way back with the part for 2.5 hours. An hour wait later we were told they would make it up to us by delivering the trike to us in Chiefland, FL the same day. I called the service department two hours later where I was then told we werent even on the delivery schedule at all. My husband then took over dealing with them as I just couldnt anymore. I was so upset I was in tears. I finally received my trike way to late that day to even get to ride it and had plans the rest of the weekend. Couldnt ride until a week later. When I finally sat on it (as they never let me sit on it at the dealership) the bars are too far forward. Now we are dealing with them on receiving the tag as our temporary tag is about to expire. I will post an update after that is dealt with.Riders of the Southeast please do not even visit this dealership. It is not worth our time or hard earned money. This is the worst customer service I have ever experienced and they are a disgrace to the good name of Harley Davidson.

Ad
Review №75

I really enjoyed the experience overall shopping at Warhorse. I got a good deal on my trade, and an even better one on my Street Bob. I felt like part of something and not just a customer.I really appreciate you. Shoutout to Jennifer and Lee for taking care of me.

Ch
Review №76

Made a quick stop for poker chips and t-shirts on our way back to Wisconsin. One of the ladies in motorclothes asked where we were from, and it turns out Radical Rachel is from the same area! Rachel, Guy, and everyone else we talked to made us feel like part of the Warhorse family.

To
Review №77

You know how you walk into a place just to look? I went into War Horse Harley-Davidson just to kill some time. I was greeted by a young man named Trevor and he took the time to give me a quick tour and answer a few of my questions. I left with a smile and a hand shake. Later that day I called Trevor to ask him about a Harley-Davidson that was on their internet special. It was a great bike and a wonderful deal but unfortunately it was sold. He told me about another Harley that was comparable. He texted me some pictures and details of the beautiful Harley-Davidson Touring Ultra Limited I now own. Trevor and the War Horse Harley-Davidson family treated me with courtesy and respect. They provided me with a great shopping experience. If you are looking for a great deal on a Harley-Davidson or just want to kill some time, stop in and see Trevor. Tell him Tony Lopez sent ya.

To
Review №78

Back in April, my fiancé and I were on a ride to the Keys and found ourselves in bad weather without any rain gear. We were already a little wet and waiting under cover outside when everyone pulled in to work. The staff opened up early and let us in. Offered us coffee and donuts and allowed us to shop. We wanted to give a huge thank you to everyone especially Vegas for getting us set up with rain gear and putting our wet clothes in the dryer. She also mailed a a special hoodie back home for me that I forgot at the dealership. This staff truly went above and beyond. Thank you from Pittsburgh, Pa!

de
Review №79

Always fun! Great sales .free beer..great music and events!

Ch
Review №80

Ariel was INCREDIBLE! She worked with me every step of the way from approval through pick up of my new dream bike. My schedule is super busy and my credit isnt the greatest and she got the job done and kept me in the loop throughout the process. I HIGHLY recommend working with Ariel at War Horse Harley!

Rh
Review №81

The employees were great. We met one walking in, they were very helpful and attentive. I will recommend friends from Pasco county FL to them too❣

Ti
Review №82

Get dealership to work with when it came to trading in my 01 roadking, and buying my 2020 freewheeler there.They worked on getting me financing thru some difficult twist, but they came thru for me and got me what I needed to bring home the 2020 freewheeler.

La
Review №83

If thwre were more then 5 Stars for this young lady she would have them All. Ms Dana has the sweetwst personality, shes also very dedicaded to her place of employment. Just the way that she helped me when i came into shop. Yes I am her mothers friend but i spent my money for Dana to deserve this review. I thank you ever so much for your help. Im late posting this because i didnt know how to so it came across my mind while i had a visitor to assist me to get this done.you all will see me soonMrs Laura Gherman.

To
Review №84

Great place, friendly and helpful staff .

Er
Review №85

Had dealt with WarHorse Harley previously, about 8 years ago and it was just as great to deal this time too. Showed up just as they were opening and moving motors around but, they didnt care, the stopped to help whatever I needed. I was from out of area and looking for a trailer (no, not a pu**y, but cant ride and drive at the same time). I got to mean a nice fella by the name of Gene who pointed me toward a sister dealership down the road. Figured as long as I was there, Id go spend some money inside. The young lady working inside was very helpful and kept me engaged in conversation as I browsed. I gave her an idea what I was looking for as far as dealer merchandise and she came and helped out, even saving me money in the process. THIS is why I ride a Harley. Yes, the info Gene gave was instrumental in my trailer purchase, kept me from driving over an hour away.

Je
Review №86

Lee and Mike are amazing sales professionals! My husband and I walked in only to take a look around and ended up buying a Harley Road Glide! They worked well with us, were patient while we looked through their inventory to pick which bike was best for us! If you’re looking for a smooth, professional Harley buying experience.... go see Lee!

Je
Review №87

Who doesnt love motorcycles, jeans and leather!!! The mechanics are wonderful, fast and pricing is quite accurate for the labor given.

Mi
Review №88

We love War Horse!! The lady who helped us was Fantastic!! She was very patient and accommodating with my husband. She got him into a new helmet and made him think it was his idea!!! We go there every year. Last year my dog made himself to home.

Ji
Review №89

Very professional and friendly dealer to do business with. All members of the staff take extra steps to make sure all of your motorcycle needs are met to your complete satisfaction. Sales, finance, parts, motor clothes and service are top notch . After purchasing the motorcycle I needed to purchase a helmet. Jeannie in motor clothes was kind enough to answer all my questions regarding the purchase of a helmet. She worked with me for over an hour making helmet suggestions until I found a helmet I liked. She didn’t just stop there, she went out of her way to make sure the helmet fit correctly and would offer me the best protection possible. In fact she insisted I wear the helmet in store for a period of time to make sure the helmet would not create any pressure points that would result in being uncomfortable. Lauren, who installed the Bluetooth in my helmet, Vegas who helps in my purchase of shirts, jackets, etc. Shirley who sews the patches on vests and shirts. Herb, Corey, Griffin in Parts. In service, Jason the Service Manager, Tony, Missy and Jeremy who write service, MikeWaters, Brent, technicians who have performed my service work. Mike McDonald my salesman, Josh the Floor Manager have all exceeded my expectations the first time and every time. A real pleasure to do business with a company that cares more about the needs of the customer instead of just turning a profit. War Horse Harley has gained me as a customer for life. Thanks to all involved in making this happen

Vi
Review №90

Friendly staff..great location..nice ride up there

St
Review №91

I had a great experience with buying my first trike here. First and foremost, I got a great deal on a great bike. I have been riding my whole life but I have never ridden a trike on the road. Staff was very patient and allowed me not one but two test drives and time on the back lot to see if I could get the hang of it. The first ride was sketchy and it seemed like I never had ridden before. I was ready to let it go but after I went for a little more time on the lot and another test drive, I was confident I would get to enjoy it like two wheels so I went ahead. I had about a 3 hour ride home and by the time I got there I was glad I followed through. This is my 3rd HD from a dealer and the experience was great. I would highly recommend them. From the first inquiry to the final signature, first class. Thanks War Horse and thanks Blaine!

ji
Review №92

Great dealership! Everyone was so nice!

Je
Review №93

Nice dealer. Clean, had accessories and clothing. We stopped in to get some goodies. People were very nice. Not sure about sales, but they had some new bikes and some nice looking used Harleys. Would go back.

Ed
Review №94

The host, Harley-Davidson was awesome the volume of people that showed up with cars were great

ge
Review №95

Great dealership, but dont give them your number. Theyll pester the hell out of you twice a week. Borderline a destination dealership. A place to stop for coffee and a game of pool. Salesmen are on the pushy side but again, a great dealership.

Jo
Review №96

Can’t say enough about the great experience I had. To start with if you need a bike go see Ariel Rich she went above and beyond to find me my ride and kept in contact with me until I saw the right one and throughout the process of customization.Then Jeremy Lee in the Service Department, he worked with me on the customization( air ride, seat, bars, lights etc..). He took the time to understand what I wanted and my style, kept in contact with me with status and pictures while the customization was being done. He is one very knowledgeable person and someone who truly understands people and makes your experience at the dealership pleasurable.I can’t forget Mike Waters the mechanic who worked on the bike and took the time with myself and Jeremy on the parts and customization and did a great job on installing all the parts and walking though them with me and Jeremy when I picked it up today. They all made sure I was happy with the final look and work that was performed. Warhorse should be proud that they have these 3 people working for them. I would recommend Warhorse HD to all my friends.Thank you all again. See you for the next customization.Joyce

Ro
Review №97

Gal in merchandise store was very patient with us helped us alot

Vi
Review №98

Super friendly staff and sales people. Wish they had a larger selection of womens shirts with the War Horse logo on the back. Didnt find any in my size. Bought some glasses and a shirt for the hubby.

wi
Review №99

Nice shop. Friendly staff. They had a nice selection of motorcycles and other HD merchandise.

St
Review №100

Had a Great time at cars and coffee also bought my bike there Great People

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5331 N US Hwy 441, Ocala, FL 34475, United States
  • Site:https://warhorseharley.com/?utm_campaign=gmb&utm_source=local&utm_medium=organic
  • Phone:+1 352-227-1606
Categories
  • Harley-Davidson dealer
  • Motor scooter dealer
  • Motor scooter repair shop
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Motoring club
  • Motorsports store
  • Used motorcycle dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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