These guys did a great job with my truck, got rear-ended in Montauk and they were able to take care of everything right away and deal with the adjuster and car rental no problem. I was able to leave the car rental at the shop and just take my car which was really convenient and nice. Detail on the car looks great, they were able to take out dents and damage no problem, looks brand new!
Anthony and Dominic were absolutely phenomenal. I came to them after getting in a car accident after having my car for only three weeks. They treated me with the upmost respect and professionalism. I nit picked everything about my car and everything I didn’t like they went back and corrected for free in a timely manner an orderly fashion. I cannot express how much I recommend the shop to anyone who drives any car especially high-end cars. Their customer service was world-class I might venture to say it was the best customer service I’ve ever had they treated me like family and took care of every ridiculous small request I had. My car came back absolutely perfect. I would not trust any other shop to even come close to the work these guys did
We ran into a situation where we needed to transport large heavy things, Mr. Brian Crowder was off from work but saw us in this struggle and didn’t hesitate to bring a flatbed to help us through our complication. Truly just an excellent person to do such a selfless thing on his personal time. Blew us away. Thank you so much Mr. Crowder!
I brought my son’s 10 year old Honda CRV to have some dents and scratches attended to. I have been in the car business myself for 40 years, and I’ve never been so satisfied with the work as I was at North Star. My son is a fireman and college Student, and car care is a low priority for him, but I have to say that when he picked up his car I was extremely impressed with the quality of the work, as well as that they went above and beyond the scope of the repair by fully detailing the car inside and out. This car has not looked this good since my parents bought it new 10 years ago. We live in Plainview and when he asked me to pick him up when he dropped it off, I said “ Why would you go all the way to Oceanside for bodywork?” He said the shop was highly recommended by his friend and he trusted him. Now I see why. I’ve never felt the need to post a compliment for a body shop, but these guys really earned it! Would (and will) recommend them to anyone looking for a fair price with professional results and they are truly “a customer service “ worth writing about.
Excellent experience! Top notch staff. The workmanship is unbelievable, my truck looks like it just came off the showroom floor. I Highly recommend North Star Auto Body.
The best auto body team! The customer service is amazing. Satisfaction is definitely guaranteed! They are honest when quoting a price and they take pride in there work. I was able to pick up my SUV before my scheduled time! I would highly recommend, In fact, I referred them to two of my closest friends.
This has to be the top tier of auto body shops the store front employees are awesome. I would get some more work done for another espresso. 👌My car came out amazing and the dings not involved in my accident I knew would be an eyesore I look down in my cup holder these wonderful people dropped some touch up paint. I dont even know what else to say you have to take your car here there isnt a better option. They really are the best of the best...
Had a great experience with everyone at North Star Auto Body! Stopped by the shop and Dominic took a look at my tailgate that I banged up. He determined the parts he needed to order and took my tailgate off so I could retain my truck and keep driving around without the need for a rental. (Although they generously offered to arrange one for me.) Only a 3 day turnover and my truck looked brand new with absolutely no hassle! Can’t thank Anthony Capone and all the staff at North Star Auto Body enough!
They took care of me after my car accident and it was the least stressful time I have ever had when dealing with a body shop. North Star exudes professionalism and care for their clients. I will refer them to everyone I know in the future.
Took my car here after a minor left rear accident. From the moment i dropped my car off to them, they assured me that i had nothing to worry about, and they were right! The staff is very professional both on the phone and in person, and they are about their word! They exceeded my expectations and made my car look brand new. Shout out to Tom and Dom. Will Definitely recommend this shop to my close friends and family!
North Star Auto Body is the best in NYC. They take pride in their work. The hospitality and customer services experience for me was phenomenal. Tom & Anthony you guys are running an excellent business. I hope you guys continue to set the bar high. North Star Auto Body will always have my business. #Bestinthegame
OUTSTANDING work. Very professional. I live in Brooklyn which is a little out of the way but for the quality of work they put into your car I wouldnt dream of going anywhere else. Shout out to Dom and my boy Anthony. Great job as always.
I had the unfortunate experience of coming out of Home Depot to see my care side swiped. I’ve use a few other body shops before and every time it was a horrible experience. Between things not being done correctly to no response on the status of the car so i asked around and North Star came highly recommended by many people in the fire service. Anthony was super friendly and made the experience very easy. Despite statefarm taking their time to get the claim taken care of Anthony’s team repaired my car very quickly and did an amazing job. I was honestly surprised how well it turned out and I was extremely happy with everything from North Star. I would highly recommend them to anyone.
My wifes car was hit at work and Dominic was incredibly helpful.
Wow I see alot of people got good reviews on these guys unfortunately I expirence the worst on the body shop business all fake promises and lies . You know what you guys did and pocket a big check . Dont let me get it in to details. Shop around before you guys get scam .
I dont know where to begin. The service provided here exceeded my expectations. From start to finish, the staff was nothing short of outgoing and helpful. Made the claim process painless, provided me with a rental vehicle on site and made my car look brand new, better looking than the day I had purchased it actually. Its obvious that the staff is experienced. I have nothing negative to say about Northstar. The same cannot be said about my previous experiences at other auto body shops. Just walking in the front door to the office, you know that youve brought your vehicle to the right place. The friendliest staff, a very well put together office and a top of the line facility. The owner is a stand up guy, who is very community oriented and dedicated to his customers. I referred someone recently, while my car was in the shop, and will continue to do so. Thanks for making my car look brand new and taking care of it, like you would with any exotic, 6 figure car that comes into your facility.
I called asking about cracked wheel repair and the woman on the phone politely told me that they do, and that they can look at my car today. I arrived within 10 minutes of calling. When I arrived, I asked if they can take my wheel off and replace it with my spare so they can repair my wheel. The gentleman told me that I would have to take the wheel off myself, as they cant have someone come out to do it for me, or leave the car with them over the weekend. If I come back for headlight repair I hope I would not have to remove it myself first as well.I have not received service from this company so I wont rate it 1 star, but if theres any shining light its the wonderful phone receptionist. I took my business to No Limit, right next door, and they were able to assist me immediately AND take my wheel off.
Dominick and the staff are always extremely accommodating and caring. Getting into an accident can be stressful enough and they truly make the whole experience very smooth. This is the place to go when your car needs some fixing!
I brought my 2019 Highlander in with front and rear damage due to a truck rear ending it while it was parked. North Star repaired my truck back to its showroom condition . Everyone there was very helpful !!! I would recommend you going here !!
Great staff and excellent service
Krystle was amazing! Best service on Long Island!
They were extremely professional and the work performed far exceeded my expectations. Dominic, Anthony and the staff couldn’t have been more accommodating I will definitely be using them in the future.
I’ve had the opportunity of using the experience and expertise of this body shop twice. Both times I have been 100% satisfied with the work done on the cars repaired. The expertise is incredible because the cars were returned as if they were coming out of the dealerships’ showroom. The office staff is knowledgeable, experienced, courteous, attentive and polite. The office has a wet bar with several types of libations for you to enjoy while there. The repair technicians are just as experienced, attentive and knowledgeable. They approach you to discuss the work done if you have questions. They are very friendly and caring. I highly recommend North Star Auto Body in Oceanside to all who need work done an their cars.
Cleanest and friendliest Auto Shop Ive ever seen!
Promt, quality work. Do what they say they will professionally. Would recommend
Fantastic customer service...Our vehicle looked better then when it when in
After being in my first car accident and having no idea of what to do. Anthony and his team went above and beyond throughout the entire process. Everyone is super friendly, informative and willing to help in any way possible. Although the car was unrepairable I greatly appreciate North Star in all they do and have done for me. Highly Recommended such an awesome shop!!!
VERY honest and professional shop with a helpful and friendly staff. Thank you Anthony, Dominic, and everyone in the office for making this such a pleasant experience. You guys did an incredible job!
Very friendly and helpful staff.
I brought my car in October 2017, after a guy in a Maserati slammed into my car - and the service was excellent. Anthony Capone and his staff explained the entire process to me regarding the diagnostics of all the damages to my car after an accident, my rights as a customer, and were extremely serviceable when providing me with a rental car. The staff also made themselves available each time I called for an update, they also called me back with updates, as well as allowed me to come in when the insurance adjuster showed up to assess damages and payment amounts. I was able to go into the shop and see my car in pieces and Anthony took his time to explain each of the areas where there was damage, and showed me in detail, along with the insurance adjuster. At the end of the process when I came to pick up my vehicle, I was pleasantly surprised to find that my car looked better than when I took it off the showroom floor. The paint job was incredibly flawless, the interior had been detailed nicely and the car smelled new. The men in the shop were nice enough to transfer every single thing into my car from the rental vehicle, including my childs car seat and everything from my trunk. I truly didnt have to lift a finger and I could not be more thankful that everything was taken care of with zero hassle. The biggest joy was going into a facility that was brand new, clean, aesthetically pleasing to the eye, and full of fresh coffee and goodies (that the staff brings to you while you sit comfortably). - I will continue to use North Star Auto Body for all of my repair and maintenance needs, and I encourage everyone else to do the same. Hands down.
Anthony and Dom are the best. Not to long ago a guy stop short in front of my wife in a parking lot as she was going to a parking lot in front of her. Unfortunately cause a fender bender. Thankfully she was ok as to the other guy. Anthony happened to be in the area and saw the guy berating my wife. Certainly calm down when the cops came and especially when I showed up. Northstar are NO JOKE. The fixed not only the damage but a road rage incident that we got rammed on the left side of the car. Mystery parking lot scratches cause we know fellow New Yorkers are honest. Fixed and replaced. Did an oil change. Detailed the car. Paint redo, took car of more then half my rental because my insurance stiffed me because they didnt listen to me only months before to add to plan. And it gets better, they even took car a the scratch the rental got in the parking lot. Another mystery. It seems like these younger people dont care. The car was waxed and shining better then then when we got it. The color looked deeper but its the same color. Its unreal how good it looked. DONT GO ANYWHERE ELSE. Waste of time. Do yourself a favor, make sure you have rental on your plan for accident. spare the extra 7 to 10 bucks. The rental for us would have been 975 and literally lost my job the same day we were picking up my car. These people assured me a million times. I guess because of the stereotype that body shops have. North Star is not that. They will be like family to you that you never had. I wanted to hug Anthony and Dom because given the moment I was having, it was touching for me and my wife. You wont regret North Star. Bank on that.
They are professional their work is great!!
Do not bring your car anywhere else!!! Anthoney, Domenic, Shannon and the whole team at North Star are pros! They are fast, reliable and best of all do an impeccable job on your car. They take care of it like it is their own. If I could give them 10 stars I would!
Great service and there work is the best had my 2019 Ram hit from behind and they made it like new again would highly recommend North Star Auto Body and will definitely use them again for any other incident
I am totally pleased with everyone at North Star Auto Body. I picked up my car today and was extremely pleased how beautiful it looked. It looks like the day I bought it brand new. Everyone there is wonderful. I will definitely recommend North Star to all my friends. Again thank you so much.
They do an amazing job on fixing autos. My Jeep needed work on the back panel and I am so thrilled with the job they did. You can’t see where the problem was now and they were so easy to get to!
North Star repaired both of my vehicles after being involved in vehicle accidents. One repair was from September 2015 and the latest repair work was June 2016. They offer free towing service; assisting with rental vehicles & insurance companies; and the flawless repair work. With North Stars customer service, they actually make repairing your vehicle, less stressful. Anthony (owner) is true professional, very knowledgeable and just an all around cool guy. His office staff is great to deal with. If you need repair work, give North Star a call, you will not regret it.
Anthony was super helpful yesterday. My husband needed new tires before our day trip and Anthony was able to take care of us on the spot! Great guys, great shop!
Anthony and his entire crew are true professionals and always put the customer first and foremost!Customer service is impeccable, the facility is absolutely amazing and the paint products/materials are second to none! They do not cut corners here and spare no expense all to ensure rhat you are completely satisfied and happy!whether you are a guy or a girl old or young Northstar auto body will make you feel rest assured that your prized possession no matter what it is will come out looking like perfection and good as new again! You’ve tried the rest not try the best!
Best customer service anyone could ask for. They do the best work for the cheapest price. If you dont go here you made a mistake.
I had the most amazing experience with these wonderful people, particularly Shannon and Dominick, who were both so kind and helpful. I was in an accident and was very shaken up. I didnt know the protocol and was extremely worried. They took the time to explain everything to me and make me feel comfortable, especially right after my accident when they assisted me in getting my car to their shop and starting the process. Both Shannon and Dominick put me completely at ease, and as we all know that is so important following a traumatic event. I will never go anywhere else and will be referring all my friends to North Star! Thank you for everything!
Anthony and the whole staff amazing people definitely recommend them to any/everyone
Hands down the only body shop you should go to. Period. They take care of everything for you and your car comes out like it was just off the showroom floor. They are always there to answer your questions and help you with whatever you need. We even stopped there cause my husband closed his trunk over a leather strap and we tried for hours to get it open. Nothing worked. We drove all the way from Suffolk county to them and within 10 mins it was opened. Anazing
My keys got locked in my car with my child in it on the second hottest day this year. Extremely scared and shaken up praying my child was ok in tears I did not know what to do. Suddenly a softspoken gentleman appeared told me not to worry and had my car unlocked in under 30 seconds with a tool they use. No big enough tip would express my gratitude to Anthony. He smiled and asked for nothing in return except that I please refer people to his auto body shop. Anthony is an exceptional person. I would recommend everyone go to them for any car troubles. North Star is forever #1 and Thank You Anthony you truly are an angel
When another driver had hit my car while parked i was referred to North Star Auto Body. I have never experience such incredible service from the moment i called them, to the moment i picked up my car. The owner (Anthony Capone) went above and beyond for me. He immediately set up a rental car for me and took care of everything. Then when I pick up my car, he presents it to me not only flawlessly fixed, but as well as detailed inside and out. It felt as if i was driving it off the lot again almost three years ago. I could not be more happy and if i could give more then 5 stars i would. I will recommend to anyone with any problem with their car. Absolutely incredible service.
Job done great, I would of rate 5 starts,but no customer services,took 5+months to fix my car. Picked up my car today,found out my driver seat has no power....and now I need more time to inspect my car,to see what more they missed out to be fix ...purposely.This is just my experience.
Took care of my grandmothers car that was hit. Came out looking amazing. The office took care of everything and answered any questions I had.
I went to Northstar almost a year ago so Im really late on writing a review. It haunts me til this day because my grill (that they replaced) has a piece sticking out and it drives me nuts. The owner did say to stop in and hed reinsert the grill since it seems they missed a hinge. The thought of stopping back at this shop is depressing, so I deal with it. Back to my experience: I stopped at Northstar after I had my car detailed, figured Id get a quote on replacing my cracked grill (barely noticeable) and also a touch up on my lower bumper since it had curb damage. The owner explained I could put a claim in and not worry about it. I took his advice and left my car. After an insurance notification of a quote being ready, I took a look and was appalled. I went back to the shop to dispute my estimate and asked why he was replacing my hood and claiming to put new lights when he wasnt (among other things), he explained in order to have a smooth paint job they had to replace it. At that time the hood was already on my car and I was tired so I left it alone. (Please note- this is a 08 Mercedes. Now my car is highly devalued and when taken to Mercedes, they said the hood was not the appropriate distance all around). They held the car another week or 2, when I called they said they had to detail it so it was taking longer. I received my car and the inside was clean, which was expected, I detailed it before I gave it to them, I headed right to the gas station and as I stood there pumping gas, I wiped my finger on my car and started writing my name in the dust, Detailed?! not! Also, my bumper was apparently replaced but a few weeks later it snowed and after getting out of a parking space (4matic benz), the bumper cracked in the same exact area that was damaged, Replaced?! or sand then finished?! I made the mistake of trusting these people, Dont do the same.
Excellent Customer Service Friendly, clean parking on sight
Great customer service
Disgrace Dishonest owners, and managers, do not go to this body shop, they will damage the car more for you to go back and fix.
The shittiest auto body shop in the area I brought my car in after an accident when he came out to have more problems than before it went in when I brought then it was just for front and when he came out the passenger doors didnt open from the inside the horn didnt work and the brakes were looseHighly recommend you dont you Anthony he is a nasty person to deal with