The guys at Autonique absolutely deserve 5+ stars. In my experience they went out of their way - taking the car to my mechanic and the BMW dealership for a few service issues - to assure me that the car I was interested in was sound. And the experience was utterly pressure free. Their follow up was also impeccable. They called to see how I was enjoying the car, and I shared with them that some weather stripping was loosening. They suggested I come by - and they were able to help me fix the problem. Friendly, generous and very customer service oriented! I wholeheartedly and highly recommend buying a pre-owned car with them.
One year later and my car is a lemon. The drive shaft broke within months of driving it (I never took it off-roading although they claimed I did). They made me write an initial five star review in exchange for them to fix it.Now I’m here, back at the service center with rusted parts, loose ball joints, and a broken back panel…and I’m still at 105k miles (I bought it right around 100k miles). This is insane. I don’t know why there’s other good reviews but BEWARE this is NOT A CERTIFIED DEALERSHIP. That means warranties won’t work if you buy a lemon like I did.
They have a pretty good collection, I do like this a lot. Sometimes Los Angeles is way too far. And this place has some nice stuff
Came to the office where Pedro, Mauricio and the staff was super friendly and helpful. I was able to come in and get a car with affordable payments and something that was extremely clean and fun. I am grateful for the team at Autonique and look forward to referring my friend and family to them.
I had a wonderful experience with this dealership. After an accident that totaled my car (which was a 2010 Acura MDX) I began looking for something similar. After searching online, I came across a 2013 Acura MDX that appeared on sale from the Autonique website. I sent a request and received a call immediately by Johnny and later received a call from Mauricio. I contacted my credit union for a Auto loan they contacted Pablo and everything went smoothly from there. To make a long story short, Pablo spoke with my credit union and they both worked out a great deal and that following Saturday my husband and I drove to Oceanside from Long Beach (an hour and 45 min drive) to sign the papers as the new owner of my 2013 Acura MDX. This SUV had only one owner and 82000 miles. Its very clean and look brand new (from the inside and out). This is a 8 year old car and it look and drives great!!!! Thank you Pablo, Mauricio and Johnny for your help, you guys Rock!! 👌🏽🙌🏽😎😘
I recently purchased a Mercedes From Pedro & Corn they both went above and beyond to make sure they got me the car I wanted and for an amazing price!The buying experience was first class! No sales gimmicks just honest humble salesman!They made sure I got a quality vehicle that was dependable and good looking 🔥 & fun to drive for me and my two boys!So grateful for Autonique!! Thank you again Pedro & Corn!! Definitely have a customer for life only place I trust!Sincerely Mike
Super easy to work with staff, they went out of their way to take care of me and any requests I had towards the vehicle I purchased! Great reasonable priced vehicles as well, I know I got myself a solid deal leaving the place, thank you Pedro and everyone else at Autonique!
Outstanding service, super reliable. I recommend anyone to come to this location. Drove off with my new business car. They made the process very easy and took no time at all
I was desperate for a car and saw Pedro Cespede at Autonique. He took a cut in his commission to make financing easier for me and also helped me switch insurance agents which saved me HUNDREDS of dollars. I was able to drive away the next day a very happy customer. Thank you Pedro. You went above and beyond what I expected in so many ways! Im forever grateful.
I was looking for a new car as I just hit 200,000 miles on old reliable, and had been window shopping the past few weeks trying to find a car that was right for me. The staff here were truly amazing and made the scary process of car shopping a breeze. When I told them I needed to think about it, they weren’t pushy like other places. I came back a few days later and got the car that was right for me at a fair price. Would highly recommend this place for those we dread the process of car shopping and are looking for an honest staff who will take the time to make sure you get the car that is a perfect fit.
Great customer service ! bought my first car from you guys loved the experience
Pedro and Charles was a great help. They was willing to help me and work with me . I wouldn’t recommend anyone anywhere else. This is the dealership to go to if you are looking for a car. Thank you again seriously.
The team is very reliable and the manager Pedro is very responsible. Such an amazing experience. Couldn’t have asked for a better dealership. Thank you!
We went online searching for a first car for my daughter and thru Autotrader we saw a great looking car and brought us to Pablo and Greg at Autonique in Oceanside. The experience was like I have never experienced. They answered questions and left us alone to look at the car. We test drove, and inspected without any pressure. We had to go in and start talking about buying the car. It was all on on our time. We walked out with a great deal, a clean and maintained great car and an extended warranty program all at a great price. Total time 2 hours and never any pressure only wanting us to be happy.. I have never had that great of an experience. Car buying should always like this. Keep an eye on their inventory and if you see something you like, I recommend you go see Pablo. Honest and Military friendly.
Very nice staff! It took long to get the payment processed but all was well!
Pedro, and Charles were awesome salespeople! They gave me the best deal in San Diego! Highly recommend visiting the dealership. You won’t be disappointed. They will take care of you.
Great place to buy a car, it was an awesome experience and everyone was so helpful. Came in with navy fed pre-approved check and was able to special order my car. Within 2 weeks I was able to pick up my car and drive off. Thank you team for everything!!!
Great car and great team, thank you !
These guys were great and respectful.
This place was great he was very patient and also works with you got me the car I want it👍🏽
The service at autonique was great and the people there wear really nice i recommend my friends and family there.
Just recently purchased a car here a few weeks ago. The staff was very professional and helpful thru out my whole purchase. I live in San Francisco and i was worried the process would be a little difficult but it was all pain free . Stumble upon this hidden gem and i will definitely recommend this dealership to friends and family . Thanks again till the next time i need a car
The first time coming here to look a cars, the staff were helpful and nice. No pressure of buying but very informative. I would come back to get another car here again.
My friend was in an an accident and needed a new car. The people at Autonique were amazing! They were very detail oriented and were never pushy. We ended up getting the exact car we wanted and for a fair price!! I would definitely recommend buying your next vehicle from Autonique!!!
Awsome team and service
Such a great experience and I love my car! Veteran owned and operated and true to their word. Katy was such a pleasure to work with and she made the process so easy. I was driving off in my new car within an hour and that’s never happened at a dealership before! I highly recommend checking them out!
They were very helpful and nice people thank you for helping me today God bless wonderful spirits and energy
Great service and got a great new deal on a new car! Highly recommended the staff treats you like family.
Wonderful customer service! Great car!They even threw in things for my vehicle I didnt anticipate. No pressure sales.... Thats such a relief from any other sales technique Ive seen. Thank you for my great ride I love it!
DONT BUY A CAR HERE. I have spent around $4,000 on repairs so far. I have had the car since May 2020. They make them look nice and say they check them out, but the mechanic said these are obvious problems that would have been seen easily. GO SOMEWHERE ELSE
The team was awesome
Fast and courteous staff. Car shopping made easy.
Absolutely the best car buying experience Ive ever had. Professional staff, no pressure atmosphere, great vehicle selection. I am very happy with my new car.
Honestly, I feel defeated after buying a car from this dealership. I was excited to support a veteran owned shop when purchasing my car, however, they were not honest about the issues the car had. I bought the car in August 2020 and about a month after I purchased my radiator broke. I went to a mechanic and they said my radiator and all the tubes were rusty and there was no way any mechanic could have missed it. I paid nearly $1000 to have it fixed and have called the shop multiple times to try to address the issue, and every time I call they say the person I would have to talk to is out of shop. Now, 3 month after I bought the car, the power steering fluid is leaking and I got an estimate of nearly $19000 to fix it. I bought the car at the absolute max of my budget, which I informed the shop of, and now I am having to go into debt in order to keep it running with no reply or help from the shop. The car has now become about 150% of its cost due to repairs.
This dealership is absolutely amazing. I bought my beautiful Audi Q5 from Autonique! They made a stressful situation turn into a hassle free situation! I’d recommend this place to anyone!
Charles was very helpful for every question I had! Came all the way from to San Francisco! Everything was quick and easy! 10/10 service! Great environment
I hate car shopping but Autonique made it smooth and easy. Thank you for the great service
As soon as my wife and I walked in, Steven was there to answer are questions about a truck we were interested in. After telling him the price was out of our budget he asked us all about what we were looking for and what our budget was and within seconds found multiple vehicles to fit our needs. They were very honest and fair on our trade. They heavily support our armed forces and unlike some other shops like rockstar they actually don’t try to screw them over.
Charles helped me out and made the process of buying a car smooth and easy. I bought a bmw and I love it. Ask for Charles and he’ll be more than happy to get you the car you deserve. By far the best car buying experience I have had.
Great experience and I love my car! Prices you cant beat, no haggle fast in and out EASY car buying experience. Highly recommend!!
Amazing I took both of my nieces to get a car each it went quickly and smoothly.
Truly an exceptional experience. Everyone was nice, professional and easy going.
Awesome people really work with you on your purchase, walked in just looking ended up leaving with 2 great amazing cars strongly encourage you to check them out. Make you feel at home. Dont pressure you into a purchase, help you leave with something thats the right fit for you. I will send anyone I know to them to look at what they have to offer. Thanks guys!
Nice people but found newer used car for the same cost at a Lexus dealer. Definitely hold out until they throw in the extended warranty for free. They dont want you to walk out.
They gave us an awesome deal plus a discount! They were able to work with our budget. Very nice and I got free candy!!! :)
After multiple very poor experiences with user car dealerships, I had about convinced myself that I would never again go to one again. But when I saw the beauty of a BMW 745Li they had, I had to go and at least look at it. Since I live about an hour away, I called first to see if the car was still available and what condition it was in. From that first conversation with Autonique (Rick), I was stunned by how honest and genuine they were! During that conversation, Rick told me exactly what the condition of the car was without me having to pry for info. When I got to the lot later that night, the car was actually in WAY better condition than I thought (plus they had thrown on some brand new killer rims, which I didnt know they would do). Throughout my whole interaction with Rick, Charles, and Lorean that night, I felt completely comfortable and at ease. Used car dealerships had left a very bad taste in my mouth, but Autonique made the whole experience exciting, like it should be. In addition, my credit union went though multiple mishaps when it came to issuing the check for the car. Yet still 1) I drove off with the car that night no funds transferred and 2) had the car at my house for over 2 weeks no funds transferred. And when there was an unforeseen mechanical issue a few days after I drove it off the lot, Autonique took it back and repaired it with no hassle and with still no funds transferred. In short, my experience with Autonique was a great way to end 2014. Very easy-going, trustworthy, and professional people who go out of their way to put the the mind of the customer at ease. I will definitely be recommending to friends. And if I can make room in my garage, Ill be purchasing another car in the future.
All around great experience. The process was lengthy but they were very detailed with everything. They went above and beyond to help us get into our new truck and we couldnt be more satisfied with the customer service that we received. Would 100% recommend anyone to do business here.
First off, Autonique showed me a car that was in my budget range, yet the speaker was blown out and the sales man said dont worry about it they will replace it and the ac did not work but again they said dont worry just bring it to us and we will fix it for you. They lied and I am now paying out of pocket for items they said they would replace. Not only did they do that but they promised me a 12 month warranty and said if I had any problems with the car to bring it to them and they would get it fixed. Low and behold my engine starts idling 2 months into having the car and I take it in and they say oh we have no warranty for you. Yes I didnt get in writing they out smarter me but I am upset that they would do this to a new car buyer, so if your looking for a car go somewhere else they have the WORST service and just want to take your money.
I had the pleasure of working with Sam and Michelle. Real easy, straight forward process!I highly recommend this dealership to anyone looking to buy a used car
Thank you for a truly unique experience in buying a car! We will definitely recommend you to our friends! I am sure that we will be back when our boys are teenagers.
David and Charles at Autonique were wonderful. Great help and outstanding customer service. 5 stars!
Excellent service! Ken, Charles and Doc are amazing, everybody very helpful. Too goo for
I just finished buying my second car from autonique. They are absolutely the best auto dealer in Southern California. They provided me with nothing but professional quality customer service and the friendliest care and follow up. I am a customer for life. Thanks to every staff person especially finance dept. and owner. You are highly recommended! Brandy H.
First time buyer and got approved with a low interest rate.Great people there, always trying to help you out.If you want to buy a car, this is the place for you.
I was pleased with my experience at Autonique, I came in looking for a specific car, but unfortunately that one didnt work out and they helped me find a new one that I enjoy even more than the original. They were thorough and honest about the car, and are not your typical used car salesmen.
I negotiated a deal, to buy a Purple Prowler for my wife, for Christmas. We were in midst of signing the bill of sale for the agreed price and getting all the wire transfer instructions.......when they SOLD it out from under me. They had a buyer come in after our deal was agreed and offer more money for the car. No ethics.Wade McLaren 12/8/15
Ive been entertaining the idea of buying a new car for some time (Jaguar Xks) California seems to be bloated in car prices (like everything else) As a result I was looking at out of state cars. Last week, Autonique posted a listing for a 2011 Jaguar XK. As of today I can say I am the owner :)I was very, very hesitant to buy from a Used Car dealer (weve all heard the horror stories).That being said: They were Awesome!! Charles White (salesman) and the rest of the staff. They were very upfront about the car. Why it was so aggressively priced, history of the car. The flaws (scratch on the passenger door, mark on the drivers seat).They werent trying to hide anything. Very, very professional and made the car buying process as painless as possible. Looking at comps: I got a GREAT deal. I would definitely do business with them again in the future. If you are as skeptical as I am, do yourself a favor go down and talk to them. Very non pressuring, non sleazy.They are even helping me with a few things I want to fix the already great car :)
Great people and really great cars in this dealership. Very happy with my purchase.
Amazing experience. Love my truck. Great customer service.
Love ❤️ my new BMW !!! Thanks Katy !
I had a great buying experience & recommend then highly. Ken Strong and staff are friendly and helpful!
DO NOT BUY ANYTHING FROM THIS DEALERSHIP- they are complete LIARS- Sam Mugbeh, Ashlee Douglas, and Michelle Standgren do not know the meaning of honesty and integrity. They will over charge you and lie about the services. They claim that they are a nice family owned business - maybe family owned but definitely not nice. They do not do the right things - i had to threaten them with a lawsuit before i could get ANY action and even then when they finally refunded my money they still did not follow through with the cancellation as a month later i was getting letters talking about non-payment. I have already filed a consumer complaint with the Attorney General in California and i hope you heed this warning and stay away from this dealership at all costs- they are a total scam.
They were easy to work with, had a great selection and I got the payment I needed.
It was a great experience. I was happy with my purchase.
DONT buy a car from this Place! They should not be allowed to do business with any honest servicemen or women. This place is your typical fly by night rip off place and takes advantage of the young men and women of Camp Pendleton. It should be on the do NOT do business with list. Son bought a car in December of 2016 and still cant drive it! is paying $440.00 a month to WALK! Not my idea of a reputable business?
Some workers are prior military so theyre bout too bad but make sure everything is clarified to your liking; I havent bought anything from here but had to help another dispute what he got.
Absolutely the perfect little dealer, very happy with my purchase of 2013 bmw 750i hybridI would recommend this dealer to all my friend, best luxury car dealer in souther California
My experience was incredible! I was not planning on getting a car that day, but the talked to me a lot and got me interested. I got a beautiful 2004 mercedes benz slk 32 amg and it was for a great deal! They DO NOT screw you over and it was a great experience man 10 out of 10. Every oneffort one of the employees did what ever they could to help!
Love this dealership bought many cars here
Ricky is the best thanks ricky!!!!
They gave me excellent service and customer service throughout my visit from Mexico with my mother. They have good prices and they helped me with the financing for my first car and I highly recommend them!