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Wasatch Front Kia
770 W Riverdale Rd, Ogden, UT 84405, United States
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Wasatch Front Kia
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Ma
Review №1

Best car buying experience ever! It was easy to order what I wanted and pick it up when it was finally delivered. Great sales staff and very helpful in getting me oriented and on the road promptly!

Ca
Review №2

1 Star customer service is being generous... My husband and I were looking for a nice sedan when a 2018 Kia Stinger GT1 caught our attention parked out front. The sales gentleman was nice enough although we later found out he told us some lies about the car. We test drove the Stinger GT1 and became fairly quickly impressed with it! We were not familiar with the car and so we did a little internet recon. Upon looking online we found it was a great car and that there was the exact same car 1 hour away with 18,000 less miles listed for $2,000 less. We pointed it out and we were immediately told by the sales manager if we had the gas money to get there to go get it (okay buddy). Shocked and disappointed we did leave and drive the 1 hour to Doug smith Kia in American Fork, UT where we received excellent customer service. We proceeded to buy not the 2018 GT1 with 18,000 less miles but a 2022 model with only 25 miles! The tone and the attitude at Wasatch Kia in Riverdale, UT was rude and basically cant be bothered. If we could not find a middle ground on the car we were certainly ready to look at other options. I have never been dismissed or insulted in this way in any dealership before. The manager told us there was a Grand Canyon between us and apparently the price of the car?!... there is a Grand Canyon between the manager and common decency. We will never return there and certainly will not be using them for future service on our new 2022 Stinger GT1!

Na
Review №3

I bought my car here and they made the experience easy and enjoyable. I always come to get my oil changes and other services here and its easy to understand what they need. Its always clean and the staff is very friendly.

Jo
Review №4

We worked with Cole and he was wonderful. The service was fantastic and their deals were the best we could have hoped for. We traded in two vehicles and got our new vehicle with no hiccups. Would highly recommend them and Cole.

Ta
Review №5

Good place to shop for cars but the car we picked out had to many miles on it.

Am
Review №6

0 stars. Literally the most incompetent company on planet earth. First they blew my engine up because riverdale Kia screwed my oil change up and now they cant give me a proper buy out quote. My credit union has sent the check for the lease buy out twice now!! But guess what!?!?!?! They have now sent me a letter saying Ive failed to return a leased. Im going back to the bank now for the third time to get the 3rd check written out. Each time this has happened the buy out quote has changed each time by $1000.00!!! Do not lease a vehicle through this company.

ni
Review №7

DO NOT GO HERE. Worst experience ever. First time car buyer with my 20 year old and it was awful. They lack honesty and integrity. They have a check the box attitude, and they completely disregard customers. They will conduct business on your purchase out of earshot and behind your back. WARNING- review your purchase closely. They will charge you for things that they state are included in the purchase price, and will do nothing to make it right when addressed. They simply offer an apology and a statement about how theyll do better next time. Not worth the hassle. Go elsewhere.

El
Review №8

I visited Wasatch Front Kia earlier this year in hopes to lease a new Kia Seltos, and could not have better things to say about them. As I arrived to the dealership, I was greeted by staff immediately trying to route me to the right area. After briefly discussing what brought me in, I was introduced to Marlos Harvey. He truly made this experience so easy and so stress free! All of my many questions were answered, and I was even able to upgrade a few features in the Seltos. After all of the paperwork was finished, Marlos gave me a walk through of the whole entire car front to back and made sure I was comfortable with all of the many different features that came with my vehicle. Once I had finished viewing the vehicle, Marlos directed me to Javier in the finance office. He was friendly and walked through every document with me, which is not easy! Overall, my experience with Wasatch Front was amazing and I could not recommend them and Marlos Harvey more!

Si
Review №9

Scam artists. Read the 5 star reviews, its all fluffed up by friends of the company.Pathetic employees, terrible selection, and run by greed.

Da
Review №10

Jerry was absolutely amazing. Very nice and quick and helping us get in and out! Definitely recommend and will be coming back for future purchases.

Br
Review №11

If I could give 0 stars I would. I had my ‘13 Optima engine begin to knock because of the recall. I had my vehicle into the dealership the next day, with promise by the service department that I would receive a call from Edwin within 2 days. I dropped it off on Wednesday, and by Friday the next week I hadn’t heard from him. I called and he told me there were other cars in front of mine and he didn’t know when he would have it in the shop. I heard that same story for the next 3 and a half weeks. For me, not knowing if I would be paying for a new engine or not, I was extremely stressed. I asked over and over for updates, and always got the same answer. “There are other cars in front of yours, I hope this week. Then the next week would come with no answer. I happen to work in a Ford service department. I understand how the process goes. I know there is an order, but this advisor was inpatient, not understanding, and rude. I filed an official complaint to Kia Corporate and they told me I would receive a call from the parts and service director to discuss my issue, but I received no call. The day my car was finally done, I had a family drive my wife and I an hour and a half to the dealership to pick up my car. Edwin promised the store would be open until 8 pm, but when I arrived at 7 there was no one around to help me. I have never received such terrible customer service, I will never own a Kia again, and I am listing my car to avoid further issues with Kia.Also the courtesy was decent, but the vacuum did not happen

Pa
Review №12

I can’t say enough about Edwin and his crew. I came in for a scheduled oil change and a Recall fix. Last minute, I added a transmission flush and asked for a needed tire rotation. What could have been a couple hours ended up still just one hour. Then, forgetting my coupon for discount on oil change at home, Edwin found a deal for me that covered the cost of my oil change. Just Edwin’s kindness and willingness to go above and beyond is what keeps me coming back. While waiting for this work to be done, I intentionally sat waiting by the Service Department so I could listen to the interaction and conversations with other customers. They are so professional and put customers quickly at ease. I often feel intimidated at car dealerships and service departments but these guys make it so much easier. Kudos to the young lady and young man behind the counter. Thank you!!

Ka
Review №13

Jerry Gallegos is the man to go to! Without question. He helped me get what I needed/wanted without any concerns. Unbelievable work! A car out the door. He is very professional, caring, down to earth, honest, and real! The location of staff workers worked together and are on the same page. Jerry knew what kind of vehicle I needed and what the trade off would have been. He fought to get me what I wanted and I got out the door with it, inspite of a few things needed after. Jerry works with you, with no pressure, and you decide! I love it!! 5 star rating and I would even give him 7 or more! I also want to thank Javier who is the finance guy, for working with me and understanding every step of the way. Thank you Wasatch Front Kia! I am very satisfied customer!

Tu
Review №14

Gary helped my sister in law gain the car of her dreams with her New Forerunner! We all had an amazing time while we were there and the way Gary handled everything was far superior than what I am used to seeing within the car business. Phenomenal job and I would definitely recommend giving Gary a call on your next vehicle. I know I will be!Well done Gary! Thanks so much!

Ki
Review №15

Wasatch Front Kia is awesome! I’ve taken my Kia there for maintenance a few times recently & they’re always super helpful! Especially Blake Stevens! If you’re looking for a car he is the guy to ask for! He is super friendly and professional & knows his stuff! He’ll take care of all your needs and make sure you leave happy! Make sure you ask for him when you go in, I couldn’t be happier! Thanks Blake!

Ti
Review №16

On Tuesday I took my van in to get my tire flat tire fixed. Edwin there in service was so very helpful and was able to fit me in that day. I have warranty on my tire so that helped alot so I only paid for mounting and balancing. I am very grateful that Edwin was able to help me out. Trust them with my van and also very pleased with the service.

Ry
Review №17

I just purchased a used car from marlos Harvey. He was so patient with me and basically did everything I asked in order for me to walk out the door with the car I love. I had a great experience and everybody here really does what they can in order to make you happy. Thank you again for my new car!!

Sa
Review №18

Jerry Gallegos is your guy! Don’t even second guess it, he’s amazing to work with. Friendly, funny, went over every detail for what they could do for us to get our new truck, an hour later we left the lot with our new truck. Without a doubt best service we’ve had with any dealership!

Sa
Review №19

STAY AWAY! These people are scam artists! Was told by dealer we had two weeks to return it. Showed up three days later and immediately manager was rude, condescending, raising his voice, acting like an animal, threatening to file a stolen car report if we walked off the lot. We said go ahead, call them. Police literally said to us, They may have said it but if they didnt put it in writing, you got scammed and its a civil case. We cant do anything here, sorry. Dont let them sell you anything without seeing everything in writing first! They will try to give you a USB with your contract on it. DONT accept it, insist on verifying every single thing that you were told with whats on the contract. The manager reading this? You should be terminated for encouraging your subordinates to employ this type of straight up deception to your customers.

Ma
Review №20

I had a FANTASTIC experience here. The customer service was amazing. Sales process smooth and also great. Juan helped me find EXACTLY what I was looking for. He was thorough snd very knowledge able of the specs on my amazing Kia K5. Followed up with me too see how I liked my car and the care received and has been nothing more that amazing. I am a return Kia customer and absolutely would recommend Wasatch Kia to anyone looking at an affordable car classified luxury. You cant beat Kia with there value, warranties, and customer care. Thanks Juan your the BEST!!!!!

Co
Review №21

I personally had a terrible experience there. I worked with some guy named Cole. So much pressure to buy the same day even though I stated multiple times I was just looking to get estimates to buy in a few weeks after weighing the pros and cons of the different brands and talking through it with my wife. They essentially told me they had to run my credit even though I just asked for an estimate and could tell them my credit score from every company. I will never go back to Wasatch Front. I love Kia. Just not that dealership. Not very personable or understanding.

le
Review №22

We always work with John! He is so amazing! He definitely cares about his customers! This is the 3 car we buy from him and we will always come back to him! Thanks for taking care of us!

Ja
Review №23

Thanks to Jerry for providing such a great buying experience. Appreciate the GM Chevy and Sales Manager Brandon for their service as well. Buying a car was easy with gentleman like them. Thanks again, so excited for my brand new Kia.

Jo
Review №24

Gary and John were fantastic! Definitely a great buying experience with these guys and no bs. Took the time to make you feel comfortable about buying at their dealership. I didnt feel pressured or judged by anyone. Went above and beyond by noticing and correcting a legitimate concern, set up an appointment, and fixed it without hesitation. Best time buying a car!

Ch
Review №25

First of all the service was excellent, he asked good questions of what type of car I was looking for. The best part is that he speaks Spanish very well. He was also very patient with me and tried understanding me a little better. I just wanna say thanks again for your excellent service Juan Solis.

Ka
Review №26

Arby is the guy to go to! He is the best! He is honest, knowledgeable and the best no pressure salesman I have done business with. He goes the extra mile to take care of his customers and make them happy Everyone there is so nice, very patient and willing to help you. Their customer service had been great. If you need a new or used car...Wasatch Kia is the place to go!

Sc
Review №27

My boyfriend and i went to Several different car lots around Ogden and Riverdale just looking at cars but not ready to purchase one We wereNot happy how we were Treated at Several of them.We went into Wasatch Kia and was Approached by Blake who really made us feel Comfortable.We informed him that we were not planning on purchasing at this time, but he still took the time to show us what we maybe looking for and helped us with prices. When I am ready to purchase a new vehicle. I will be going back to Blake.

As
Review №28

This place is the best!! They are so good at finding you exactly what you want. Even if the car isn’t on the lot they will go above and beyond to get it shipped down to the store or even go get it themselves. Their customer service is great honestly I won’t go anywhere else! Blake Stevens was my sales rep and he was so compassionate and listened to everything I wanted. I’m so glad I came here & won’t go anywhere else!

Co
Review №29

Blake Blake Blake, Thats who you go to! Most respectful and amazing dude ever, No pressure at all! Let my wife do her thing and when she found the car she wanted, He got the deal done while we sat and enjoyed a nice cold soda and waited to sign the papers!!! Top notch guy for sure, You wont be disappointed at all!!! Thanks again Blake, Definitely will be back!!!

Sh
Review №30

Oh man, the fact that I’m writing a review at all must tell ya somethin’! I’ve known Justin, aka, Arby, my entire life, quite literally. While usually more of acquaintances, somehow he has always showed up when I needed him most. I’ve been on the lookout for the right vehicle, not for a couple weeks, or even months, but YEARS. He knew my wants, needs, budget, short term, and long term goals, and after YEARS of his patience and effort, today it paid off. He got us into the perfect ride. My son hates that I use the word “cute” but it is super cute! Great car inside and out, with low miles and the perfect payment, one I demanded. Justin knew what I wanted, found it, and made the buying process effortless (which is also why I avoided buying a car for so long). Kia is lucky to have an employee as easy going and committed to his craft. Never would I buy from any other “car salesman” Thanks for taking care of us Justin, it was a pleasure!

Co
Review №31

Arby at Wasatch Front Kia in Riverdale is a one of a kind salesman! He listened and paid attention to what vehicle I wanted and what I could afford. He is completely honest and upfront about everything and he never once tried to pressure me into my new truck or any other vehicle just to make a sale! This guy deserves 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I highly recommend him!!! I will be referring anyone I know who is looking for a new or used vehicle!!

Da
Review №32

Kevin was exceptionally helpful! Took care of everything ahead of time on the phone. Verified when we arrived. Friendly, professional, fast (no runaround, no pressure)!

Br
Review №33

My mom my sister and I went into Wasatch Kia to get my mom a new car. Blake was our salesman and was super awesome. We weren’t the ones getting a new car, but Blake still talked to us and made us feel welcomed, and was also very informative when talking to my mom. Everyone there is super polite, and friendly. Blake made the process for my mom really easy, and enjoyable, and is all around great!

Sh
Review №34

I highly recommend Marlos! He was honest, worked with us to get the best price, he wasnt pushy, but there for any questions we needed answered. We had a great experience!! Thank you!Also he was prepared to entertain the little one while we did paperwork 😉.

Da
Review №35

As an owner of a high performance sports car that I take such pride in ownership of, I have to say that I have never dealt with a better service department. You will be met with kindness, professionalism, and care. When it comes to transparency, its the most important thing. They have a window you can view into the service bay to watch your vehicle being worked on. You have people that make sure youre taken care of and I have to say, request Corey as your service tech. He has to be one of the most talented techs Kia has in the country if not the most talented.

An
Review №36

After going to several places and not having much used car selection it was nice to see a full lot! Arby was kind and patient and made us feel comfortable and appreciated! Great place to buy any car!

Ja
Review №37

The service center is excellent. It is easy to schedule and they always have the work finished quickly and it appears to be quality work.

Jo
Review №38

My experience working with Marlos Harvey was phenomenal! He has to be one of the most genuine salespeople I have ever dealt with. He was honest, fair, and we are Marlos fans for life. Any chance I get, I will be referring any looking for a vehicle, to talk with him! The best car buying experience I have ever had.

Bl
Review №39

Blake Steven’s was amazing! He really took the time to find out what worked best for us. He didn’t rush or make us feel that we were an inconvenience! He was personable and made the visit extremely enjoyable. He’s great at his job, really cares, and was very professional the entire time.

Jo
Review №40

Lame selection of cars and the staff is rude and unwelcoming. Also small and cramped. Toyota is better

Sc
Review №41

They treated my daughter, with nothing but lies and promises and then the salesperson had the nerve to tell her she was wasting her time. These people need to find some common sense in treating there future customers with some respect to earn there business. They must be doing better than most sense customer service in not what they have in mind. They would rather you shop somewhere else. Good to know. I will never shop there ever, I suggest you dont waste your time getting treated like they treated my daughter!

Ho
Review №42

I had the absolute best car buying experience that Ive ever had in my life at Wasatch Front Kia. Our salesman, Gary Ouellette was absolutely amazing!!! He was polite, friendly, HONEST and we actually felt and KNEW he had our best interest at heart. Not one time did he try to push us into a vehicle that was outside of our budget. He listened to our wants, needs, and desires and made suggestions that all fulfilled every single thing we wanted or needed. We had such a wonderful experience with this purchase we will never go anywhere else to purchase a vehicle other than to Gary at Wasatch Front Kia!! Thanks for being so awesome Gary!!!

An
Review №43

Blake Stevens helped me get a great price and find the exact Kia I was interested in! He was very easy going to work with and no pressure sales which I appreciated! I absolutely love my new Kia K5!!!

Du
Review №44

I really like Wasatch Front Kia. I bought my new Kia Forte last year and it is a great car. Cole Murray was the salesman who took the time to line me up with the right car that fit what I wanted. I highly recommend Wasatch Front Kia and Salesman Cole Murray.-Duncan Murray

Br
Review №45

We bought our car from Blake and it was a great experience. He took time to understand what we wanted, kept us updated every step of the way, and found us the perfect car. We love it and will definitely be back when we are ready for another new car!! Thank you Blake and Wasatch Kia.

Am
Review №46

Javier & Jared are amazing! They took great care of me and I got a great nice car and it was a painless process. First time I have ever bought a car and not been ripped off! Would totally recommend them to everybody!

Ti
Review №47

My husband took my car down to the service department to get my oil change. Edwin realized that it was too early for an oil change, but gave us a free car wash anyway. Thank you Edwin for your great and prompt customer service.

Ti
Review №48

Pulled my credit 5 times. They lied about the features. The car is broken after 3 months of owning it. And they bait snd switched me on my deal. Also they never stop calling. Wish I never bought the car

Zo
Review №49

Jerry was awesome 👌 he cared about my budget and the perfect car for me! Definitely suggest coming here and seeing jerry!

Ch
Review №50

Fixed a problem from another mechanic with our 2014 forte. As well helped us get into our beautiful 2021 forte. Very happy love this place.

Da
Review №51

We started looking at vehicles for our new business, but haven’t decided to purchase quite yet. We have worked with a couple of the salesmen and one of the sales managers, Brandon. I have been able to call directly and speak with Brandon on several occasions. I appreciate his honesty, his “matter of fact” attitude. Our conversations have been short and to the point. I will be purchasing from them as soon as we are ready. They better have that Telluride all loaded and ready to roll! I have no doubt they will. Thanks for not pressuring me to purchase when I haven’t been ready quite yet. You have earned my business now and in the future.

Cl
Review №52

Service center is a joke. Took my wife’s car in for a turbo issue. Turbo not working when it’s cold. (Seems like an electrical issue or a bad sensor) 6 days later after they could not find anything wrong with it they come up with the idea that the whole turbo was bad and needed to be replaced. 2014 Kia Optima with 70,000 miles and a bad turbo?? Cost was going to be $4,500 and that was with a “discount” because we are just past due on the warranty. I decided to get a second opinion so I told them I’d come pick up the car. I get there they pull the car up and say it’s good to go. I get in it and something seems wrong. I opened the hood to find there is no air box in the engine compartment. The took and back in the shop and hooked it back up. Or so they tried to. They pulled it back out apologized for the Inconvenience and said it was all put back together. Of course I double checked it and they didn’t Hook the air intake up to the turbo. Really makes me question the ability of the service techs.I dropped the exhaust from the turbo to evaluate the waste gate valve assembly. Everything is fine and working as it should. No sign up build up carbon or a seized up valve. Replaced the electronic waste gate solenoid. $200 part and 4 bolts. Took less than 10 minutes to replace. Have put several hundred miles on the car since then and have no issues with the turbo on cold starts. Sure better than the $4,500 turbo replacement that Kia service department was so confident was the problem. The techs never dropped the exhaust to evaluate the the waste gate assembly. They did a poor job of diagnostic and pushed the easy button hoping they could make quick money replacing the whole turbo assembly. Instead they have lost at least one customer and hopefully from this review many others. They are far from honest and they do not deserve to be in business.

Ca
Review №53

If youre looking for a car, Juan is your guy!! He was amazing. An enthusiastic salesman! He was also very respectful of my budget and helped me find the RIGHT car for me.

Ma
Review №54

Arby is awesome! He was informative, helpful and honest. I really appreciated his sales approach and how patient he was with me (and my 3 little kids) I am so excited to get my Telluride in August! I highly recommend going to see Arby at Wasatch Kia!

Ho
Review №55

Bought a brand new car and had to wait a hot minute for it to get delivered to the dealership! Blake Stevens was beyond patient with my weekly texts begging for info on where my car was! Once it arrived he had it fueled up and ready to roll when we arrived. He was great to work with start to finish. Service department Edwin, he has been the best to work with for 7 years now always getting me set and ready to go with my 2013 Kia and I look forward now to taking my new one back to him for service! These two guys make Wasatch front Kia a good place! If you are in the market for a Kia call and ask for Blake!Thanks guys I love my car!!

Jo
Review №56

These guys were great, they answered all of my questions without being pushy! I have purchased 3 cars from them, and each time the experience doesnt feel overwhelming! Would definitely recommend them! Jared in Finance is helpful, knowledgeable, and quick!

Je
Review №57

I had an great experience purchasing my vehicle through Wastch front Kia, I worked with Cole Murray and he was very knowledgeable and helpful through the entire process, he was also great with working on a price that would best fit my budget without making me feel pressured! I will definitely be going back to him for my next car! Thank you! 😊

Ma
Review №58

Blake Steven’s did a great job! Made sure that we got our best deal and even helped us with saving money where we could! Love my new Kia!!

Ca
Review №59

Blake Stevens is an amazing salesman! Hes been completely patient with my indecision on the vehicle I want. No pressure and completely professional. I will definitely be using Blake for all my future car purchases!

Ry
Review №60

Was a very wonderful experience there. Cole helped me look through all of the cars to find the right one for me. He didn’t pressure me and gave me all the information I needed. I would definitely go back.

Is
Review №61

Marlos is the go to guy for all your needs. He won’t let you walk out without knowing everything and anything their is needed to know about your new vehicle! I really recommend Marlos for the the knowledge he gives you and the reassurance so you don’t drive home questioning anything!

Mi
Review №62

Brandon and Javi took great care of us. They were both very knowledgeable about every car on their lot and helped us make a decision. Would definitely recommend gong to Wasatch Front Kia and letting them help you!

We
Review №63

Jerry was fantastic! We went home and immediately called him back because he handled our business so well. Didn’t treat us poorly for walking away initially and we came back in the end! Highly professional and would recommend to my friends.

Ge
Review №64

Taris was amazing! She took a look at my car and let me know what needed to be done. She explained it so well that I was able to actually understand basic car mechanics. Straight to the point! My experience was fantastic.

Co
Review №65

ASK FOR GARY! Got me a great deal and I was in and out!Will definitely be back to buy my son a car here in the next month!

jo
Review №66

Bailey Was Awesome! Great Customer Service,Clean Store, Friendly Quick Service On The Phone And In Person!

Va
Review №67

My salesman Jerry was fantastic. He also had to deal with my crazy husband who is a difficult customer! I felt like I got an honest deal

Du
Review №68

I was totally yanked around on the value of my trade in. I was given a horrible price on my trade in, then they came up to a reasonable price to only refuse to honor that price when it came down to signing.I also had to ask 3 times how much I was being charged in total for the transaction because they only wanted to tell me the monthly payment. Finally they showed me the total cost and I found out why they didnt want to show me! They had added about $1,500 in accessories and upgrades that I didnt want or ask for.Very shady if you ask me.

Ni
Review №69

John Kraemer did a great job of taking care of my parents in purchasing a new vehicle! We then referred him to my boss, who also loved their experience and is talking about buying another car from him! Thanks for taking care of us!

Kr
Review №70

This is my second time buying a car from Wasatch Front Kia. Marlos helped me both times and was great to work with! My husband and I needed a bigger car for our growing family and Marlos bent over backwards to help us find a car that fit our needs. We love the car, and we feel we were treated fairly and kindly. I would highly recommend them to anyone.

Ab
Review №71

We had a great experience at Kia, we worked specifically with Cole Murray. He was very helpful, knowledgeable and friendly. They were not pushy or overwhelming.

Ch
Review №72

Great sales experience.... but.... when you feel like your brand new car is damaged by the detail department and then get told over and over again that its black paint and it will happen anyway what a huge disappointment. Sad to be driving a brand new expensive damaged vehicle. But such is black paint right?

Me
Review №73

Great friendly customer service. I purchased my car from Wasatch Front Kia and loved the professional, friendly service I received. I continue to take my car there for service and am always treated with respect and fast fair service. Would highly recommend Wasatch Front Kia.

Ch
Review №74

Fast and easy check in and check out service. Edwin Sanchez was very helpful and explained my vehicle conditions to me. I took both of my cars there!! I will continue to bring them to Edwin!! Thanks again!!!

ME
Review №75

Ive been looking into to switching from my last dealership to Kia Wasatch Front. Taris was so knowledgeable about each car and which one would work best for my family! So professional and genuine. It made my decision so easy!

Ar
Review №76

Jerry J was awesome! Worked hard to get us in a new car that day! Very happy with the service we received and the speed it was done.

Ju
Review №77

This place is the best for weather you are looking for new or pre- owned vehicles and there service is amazing they go above and beyond to make the car buying experience as smooth as possible. As a bonus they got this cool awesome review you can scan in the bathroom to give you something to do while you go about your business 🙂 10/10 recommended.

An
Review №78

Marlos was the best salesman Ive worked with. Straightforward no BS with him and hes keeping an eye out for my unicorn truck to come in. I will be back soon

Ca
Review №79

Really enjoyed my experience and the info that I received about the 2018 Sportage I bought. Cole, answered all my questions and was able to get me into a car that was good for me.

Ni
Review №80

Came wanting to see and test drive a car Im very interested in buying, apparently I didnt look the part and was told I had to be pre-approved before I could take a test drive. I planned on paying cash... But will take my business elsewhere.

Tr
Review №81

John Kramer was amazing! We are extremely happy with our experience and purchase.

Mi
Review №82

Thank you to zaira, Marlos, & shepard for helping me get my second vehicle! Their amazing & have great customer service. Would recommend anyone to come here & get their vehicle. Definitely coming back in the future!

Jo
Review №83

This place has excellent service! Highly recommend going there and seeing Blake Stevens specifically. He is a Rockstar and is hands down the best salesman there. Go see Blake if you are looking to buy a car!

Fr
Review №84

Went in to help the significant other buy a new car thinking that I would have to keep her from having a tough time with the salesman. Ended up being dead wrong. Kevin Mcinnis was upfront and honest about everything. Ill be going to Kevin for my next purchase too!

Ko
Review №85

My mom bought a new car, her salesman Blake was awesome! even though we were just there with my mom while buying her car, Blake was great to us!

Am
Review №86

Marlo was awesome to work with!!! He was not pushy and explained everything in detail.

Co
Review №87

Quick as they can be, would definitely and will be buying from them again.

Em
Review №88

Completely unprofessional customer service. Was unwilling to even listen and communicate well. After the fact that we were basically “excused” from the lot with a very clear indication that I was not worth their time, I received a text this morning saying they wanted to help my car buying experience be easy and wanted to help. Once Brandon, the sales manager texting me, heard that I did not have a good experience he argued with me and was completely arrogant, only making it further clear that I will never recommend or return to Wasatch Front Kia. I’m sure I will receive a response to this review with some ignorant and far more respectful response than what I received over text, but I’d just advise everyone to save their breath and go to Young Kia in Layton where the customer service is phenomenal and they actually listen to benefit you, and not themselves. Young Kia got me into a great car and I trust them completely. I feel like I completely dodged a bullet. Wasatch Front only continuously furthered the fact that I am so relieved I went to Young Kia.

He
Review №89

Amazing customer service and techs!! Mr Wigginton is by far one of the most knowledgeable and supportive techs Ive had the chance to speak with on any vehicle I have owned. Keep up the amazing work!!!!

Ke
Review №90

April 20th 2021 I’m on the hunt for a vehicle when a beautiful pearly white 2015 Jeep Grand Cherokee caught my eye at Wasach Front Kia. It’s minutes before closing but I decided to stop and check it out. I was told they had just got the jeep that day as a trade in and someone was coming to buy it in the morning so if I wanted it I had to buy it right then and there. After being told the vehicle had not yet been through the service shop and the only concern was the tire loosing air (easy fix) I asked for a test drive. The test drive was very short, and by short I mean a little cruise through the parking lot and behind the building because the vehicle was left on Empty. Not a problem though, I loved it. Fast forward two days later the jeep is grinding and squeaking, I also notice the AC isn’t working on this very hot day. I call Wasach Front Kia to tell them about my 3 concerns. The first thing they do is send me somewhere else to have it fixed after having to go back and forth with them about who is paying for the repairs. A few days later I pick up the jeep from the shop they sent me to. Brakes and rotors were replaced, not to mention the shop said these were the worst brakes they’ve ever seen, AC NOT FIXED. I call Kia to tell them the AC was still left untouched. They told me they’d call me back. After not hearing back for two days I give them a call. They asked me to wait 30 DAYS until my Warrenty kicks it to have the AC repaired. NOT OK. I’ve had to drop my vehicle off at the shop 5 times and pay $2,000 and here I am with my AC STILL NOT WORKING. I just had to drop the vehicle off for a 6th time.. carless once again.. I was hoping to be partially reimbursed by my Warrenty but I come to find out June 5th wasach front Kia never enrolled me, even after paying them for the Warrenty over a month ago. The vehicle was $21,239 and I am in over $30,000 now. the taxes and fees are outrageous here but I’m sure I lined their pockets well. With a name and reputation like Wasach Front Kia I never expected such an experience.. and to top it off the day I went in to pick up my plates I felt very unwelcome to the point I decided to wait outside as one of the managers stood in the window staring at me, pointed at the jeep and chuckled to a coworker as he continued to stare and chatter, how awkward and unprofessional.. it was DISGUSTING.I asked the manager Brandon Wilde “if the vehicle had gone through the service shop like it was supposed to before being sold don’t you think these issues would have been fixed?” His response “not necessarily”.. I think indeed these issues would have been fixed. Would you buy a car for nearly 30,000 with no AC, shot brakes, and bad rotors? If you have made it to the end of this nightmare of a novel I wish you a great future car buying experience but I can guarantee you this is not where you want to buy.. Thanks again for the awful customer service Brandon Wilde.

Sh
Review №91

Arby is the best car Salesman!! The customer service was great and he helped me find the perfect car.

Er
Review №92

Everyone here deserves recognition for their hard work and dedication to their customers. Kevin is great to work with and we will continue to go back to him time and time again.

Er
Review №93

Juan Solis was so kind and considerate when I brought my daughter in to find a car for her. He is AMAZING, thanks Juan, she is so happy with her new ride!

Ja
Review №94

Every time I go to kia I always look or ask for Arby. 10/10 the best person to help with anything I need. He’s always honest and does what ever he can to satisfy his customers!

pi
Review №95

Got a beautiful used dodge from arby Arbogast at the Wasatch front kia! What a great and easy process! Thanks Arby!

Be
Review №96

I recently had my car serviced and Taris was in contact with me from the beginning and was super detailed and helpful. I really appreciated her kindness and thoroughness.

Jo
Review №97

I dealt with Blake stevens last week while looking for a new vehicle and he was professional, knowledgeable and wasn’t pushy(which I appreciated since I was just looking) I appreciated the the friendliness of everybody at the dealership and if you stop in make sure to ask for Blake.

Ky
Review №98

If you are certainly looking for not only a great car but a great salesman, I highly recommend you come here and ask about Blake Stevens. He will get you the best deal possible and send you home happier than ever.

Dy
Review №99

Blake Stevens was very helpful on finding us the perfect family car! Would recommend going to him.

jo
Review №100

Arby helped me out a got me into a great car. Great place and friendly staff. Thanks again arby

Information
100 Photos
100 Comments
4 Rating
  • Address:770 W Riverdale Rd, Ogden, UT 84405, United States
  • Site:http://wasatchfrontkia.com/
  • Phone:+1 801-627-1300
Categories
  • Auto repair shop
  • Kia dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
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