Just wanted to give a shout out to the guys over at Cool Covers in Ogden, UT. As you can see, the patio cover they installed created an amazing space on my back porch. I love the way the breeze flows through my awning in the evenings. I give my highest recommendations to anyone looking to purchase awning.
Josh and Matt did outstanding work installing our new patio cover. Were well pleased with the cover and the quality installation. Thanks also to Brian for coming to our house and explaining their bid so clearly and showing all options. We highly recommend Cool Covers.
I called about getting a pergola from Cool Covers. A representative came to my home the next day and predicted it could be installed in 30 days. Today Andrew and Zach installed it. They were “the best”....courteous, efficient, skilled and professional. I am very pleased. They get an A+ in my.book. I love the pergola and am thrilled that the entire process was so expertly done.
5 stars is not enough! Cool Covers just finished building a screen room on the back of my house and I am SO happy with how it turned out! From my initial bid meeting with Scott (where he patiently answered all of my questions) to the actual construction with Jeremy and Jase. Everyone was fantastic to work with and I would highly recommend them.
Cool Covers built an awning over our deck in Clinton a few years ago and we loved it. The sun would always blast through our glass doors during dinner and it got so hot. After they came out and installed the metal awning and some shade rollers we could eat dinner without getting blinded every night. Super friendly staff and we loved the whole process!
We were impressed with the excellent customer service we received from Cool Covers. Scott came out to give us a quote for our awning and helped us figure out what would work best for our deck. Josh and Matt did an excellent job installing the awning. They were super friendly and we’re done in no time at all. We would most definitely recommend them for the great work they do!!!
*Update* Cool Covers contacted us and apologized for the way things had been handled and even paid for the repair to our house. Adding one star to my review.Our second experience with Cool Covers sadly was not a great one. We ordered a carport to match our awning and it wasn’t installed correctly. The installers misread the contract and asked my husband if the height looked right and he said yes, and then after further questions said to check with me since I knew the details and had signed the contract. They had already mounted the attachment but asked where I wanted it centered and I told them to stick with what was on the contract. They didn’t mention any confusion about the height. When they were almost finished installing I came to check and it looked wrong, not what we had agreed to in the quote. When I expressed this, the installers got very frustrated and tried to convince me that they had done everything according to the contract and said this was the way everyone else installed carports. I asked to talk to their boss who at first tried to tell me on the phone that they just installed what I had agreed to on the contract that he had measured and written in front of me and that I had signed, and it wasn’t until I said I wouldn’t pay unless it was done right that he said he would come look at it. The installers were angry, one started smoking and arguing with me saying I agreed to the height. The other said, “you do understand that we can’t just move the whole thing up to the height you want, we have to take it all apart and reinstall it”. They put pressure on me to just accept it as is. I compared what was on the contract that evening to what was installed and it was off by 11” on one side and 1.5’ on the other which made the slope off too. When I explained this to the receptionist and their boss I didn’t get much of an apology at first but when he came a week later and measured himself he said they would fix it and make it right, but asked if we would patch the holes left in our house from mounting it at the wrong height and if it was okay to have the same installers come. We tried to be flexible and said we would repair the holes and as long as the installers were respectful we would work with them again. One of the installers was civil and tried to work with us. The other smoked, argued, and made cutting and snarky comments the ENTIRE day. It was astonishing. Then the installers left once they finished without letting us know and just put the invoice in our mailbox, even though my husband worked from home just to be there. Now that it is installed correctly it looks great. Mistakes and miscommunications happen and if they are handled professionally they are no big deal. This could have been another five star review even with the mistake but unfortunately it was an unnecessarily miserable experience and we are left with patch job that we don’t have time to get to.
These guys are awesome. They were very quick to respond to my questions. The bid was cheaper than others and the product is superior. The got the bid to us faster than their competitors also. They came out much quicker than originally promised and were done in about 3 hours and were extremely personable. I cant say enough about the entire experience.
Our old awning was damaged in the huge windstorm last summer so we replaced it with a beautiful new awning with the pergola-style wrap. It really updated the look of our backyard. I love how maintenance-free it is. The install went well- we had to wait a few days for a delayed part. It was worth the wait, they put it up in a day and they were flexible to work with. It looks fantastic. We are looking forward to enjoying our new awning this summer and are considering adding a carport awning to match with the pergola wrap.
Josh and Matt came out and installed our new deck cover. They were very professional and did a great job. We love our new deck cool cover, can’t wait to go outside and bbq. Thanks so much guys!
Great job! Matt and Josh worked hard and got the work done quickly. Looks like it was built as part of the house. Highly recommend.
Great experience with this company! The guys that came to our home to install the patio cover were courteous and helpful and they did a great job! I love my cover! I would recommend this company to friends and family!
Cool covers in Ogden did such a great job with our awning! From the sales to installation it was a good experience. Josh and Matt installed it for us and they were super friendly and cleaned up after they left. Thanks guys
It was a pleasure working with Cool Covers. The product is attractive and sturdy and has held up to extreme wind (70 mph gusts) and pelting hail without damage. When ask questions, the installers were patient, professional and pleasant. Scott, the gentleman who does the bidding and layout was very knowledgable and, from my perspective, the price was reasonable. I am pleased to refer this company to anyone needing this type of product.
Im a general contractor and have used Cool Covers on so many occasions. I have always been impressed with how well built the awnings are. The quality of build we receive is unmatched. My customers always tell me they get the covers done so fast, that they are staying cool in the summer and they are a breeze to work with. We Love Cool Covers!
Would like to go on record and say that Dustin and his team we’re like a well oiled machine from start to finish. Installed a patio cover for me in Davis County and it looks beautiful. Very appreciative of the clear communication with pricing. Great experience overall.
Jace and Jeremy were the installers for our 17 ft. by 28 ft. patio cover with 3 posts. They did an awesome job, and were very professional and detail oriented. I would recommend this company to anyone wanting to put a nice patio cover on their home. We absolutely love it!
I was very impressed with the level of customer service practiced by this company. After calling to set up a bid, Brian came out just a few days later and gave a competitive and honest price. I was not pressured to upgrade to a more expensive product, like I am so many other times in this type of bidding situation. All of my questions were answered up front, and the process was straight forward and honest.Upon learning the wait time for installation, I decided to buy the raw materials and install the awning myself. Brian even offered to drop off the product a few days later in-between his other installs, a generous gesture, considering they were so busy. He took the time to explain how everything should go together, and the order of assembly. After he left, I thought I was on my own to figure the install and make this awning happen, but such was not the case. Brian came back THREE different times to give pointers, assist with a few difficult parts of the install, and to check out the finished product, AFTER I had agreed to do the install by myself. This is a person who truly cares about the customer, and making sure the finished product lives up to its name. To Brian, and the rest of the crew at Cool Covers, you have my loyalty for many, many years to come. Keep up the good work.
I have had Cool Covers install multiple awnings, patio covers, deck covers, pergolas, and shade screens for me over the past two years. I am confident installing their products in Davis and Weber counties knowing their covers exceed the required wind/snow load ratings for these areas. This past year with the wind storm(s) was a true test. Not a single issue. Brian and Scott are true masters of their craft. The crews are quick and efficient. I will not use anyone else for any of my upcoming projects. I know there are a few cheaper awning guys out there, but to me getting the best value is worth the couple hundred dollar price difference.
Cool Covers recently replaced my storm-damaged car port. I got a few bids prior to deciding to go with them. Cool Covers was NOT the cheapest bid, however, I felt they offered a better product. I was not disappointed. They did a great job and in just a couple of hours my old damaged awning was removed and a new and superior one was in its place.
Knowledgeable and friendly staff and installers. We love our new Cool Cover.
Working with Cool Covers has been a breeze! They built the original metal awning on the house we moved into and even installed sun shades since it was west facing. Theyre building a patio cover for my brother in Clinton and he loved that their steel roof has stronger engineering than any other awning company in Davis or Weber County. Highly recommend getting a bid from Scott or Brian. They have decades of experience and truly care about their craft.
Had a cover put on over our deck. We love the cover and so we decided to add a screen to keep the sunlight from the west coming in. We were impressed with their customer service and quick work. Thanks to josh and zac for doing a quality job that will make our summer evenings enjoyable.
Andrew was warm and personable and did an amazing job with our awning. He gave great recommendations on how to best take care of it
Shout out to Zack and Andrew for the quick and AWESOME job on my new beautiful awning!! I highly recommend this company! They installed in a few hours.Most companys couldnt get to in until late July.. August..So happy we went with you!!bravo!!!
Josh Zack and Matt. Thanks for doing such a great job installing are awning it turned out great. It should definitely cool us off in the summer when we are having our family and friend gatherings.
Matt and Josh did a great job of installation. Thanks
Cool Covers just recently replaced our awning that was damaged from our neighbors trees falling onto our house during a bad wind storm. Brian and his crew were easy to work with and they got the job done quick! Our new awning looks amazing, Thank you Cool Covers!
They did an amazing job, Brian makes sure the job is done right. Amazing company i highly recommend using them
These guys deserve 5+ stars. The estimate was straight forward no last minute surprises. Im very satisfied with Scott, He understood exactly what I had in mind. I have been able to enjoy my backyard lots more, my pergola gives me enough shade without completely blocking all sun shine. I gotten lots of complements. Thanks guys your professionalism and knowledge. Props to Scott for excellence in customer service.
The awning is beautiful. They were able to install a 12x24 awning in three hours; start to finish! Very please with the work. There was a construction issue but the owner, Scott quickly resolved the problem. Excellent customer service. We will be back for another addition.
Did a marvelous job on one awning. Another awning had an issue. Took a couple of calls, but they came out and fixed it.
I have had Scott on two projects. One about 8 years ago where he did a great job helping me get exactly what I wanted in my pergola. He had the imagination to understand why I wanted it to be a free form and did it on the spot. I wrote a letter to the company that he worked for at the time because I was so impressed with him. Now again I had need of his expertise on a rental home. He gave me a bid and followed through with what he promised. I think he is an exceptional businessman and trust him completely, which is saying a lot. Thanks Scott
Scott and his team did an amazing job for us. We had 2 tall large awnings to put up and they made sure it was done right. We will continue to work with and recommend Scott and his team to anyone who asks.
Just had our patio cover installed and they did such a great job! Great quality. We love it!
We had an appointment to get a bid and the estimator showed up early and left prior to our scheduled time. When we called they said he was already there and wouldnt be coming back. We were also told he would call us but never heard from him. Maybe they do good work, well just never know
I just had a patio cover installed, and the workmanship and attention to detail is top-notch. I met with Scott to scope and bid the project and the price he provided was fair and honest.We had a few issues with getting the permit approved by a the city so the project ended up being delayed. As soon as the permit was approved the work was immediately scheduled for the following week and even though delayed significantly, the agreed upon price did not change.Jeremy did our installation and I highly recommend him for your project. He is friendly, professional and courteous.This is my second project with Cool Covers and I will be using them again in the future.
Very pleased with Cool Covers high quality products and exceptional customer service. I appreciate that I always feel they are dedicated to me, my project and stand behind their work. because of which I have had Cool Covers install my aluminum siding, soffits, decorative railing, security doors, fencing, windows, and awning and would definitely recommend this company to others.
Scott showed up on time. Was very knowledgeable and thorough. What a great company and good people.
We have been very disappointed in the overall functionality, durability and applicability for what we needed. we were sold the flat pan product that does not work because it was built under trees and the leaves make the water back up and it comes down the house. We have made a service call and have not had anyone come to look at it. The gutters cannot handle any amount of leaves he leaves and results in blocked flat pan, gutter and it and the rain spout. the product was not durable as the hail caused major damage for being steel as we were sold on. very difficult to clean and maintain. Very dissatisfied !
Our awning came out better then we expected, great job!
Love it. Great quality. Looks really nice.
Very professional & high quality product & service!
I just called asking for a quote and the lady that answered the phone was so rude! I ended up just hanging up as not to deal with her.
Great Company. Great Staff.
Estimator showed up today after two missed appointments when I answered the door he said that he had bid the project for several years and was declining to do a bid. I was honestly hoping this would be the year that we could finally afford the screened patio or at least an awning, guess we wont. 😑