The shop is very knowledgeable and FRIENDLY. Every time I go into the shop, whether it be for a bike tune or actually BUYING a bike, they take the time to make me feel welcome. I just bought a new mountain bike from them and they were so helpful and KIND throughout the entire process. This is a honest hard, working team that Ogden is lucky to have! Heres a picture of the one of the owners and me with my new Marin!
This is my first review ever in 10+ years of online experience. Really.Two Hoosiers Cyclery is BEST, out of many I like to shop.Why I was so inclined to write a review?I had to order Ergon SM Comp saddle, I added 7+ mores items...man they have great collections. Then I had to change/delete few items, I called, I emailed, everything is fast, Very Courteous/Great/Honest people.Order shipped same day. I got email already.What else you can ask for GREAT online SHOPPING experience.Also their PRICES are BEST, No Tax, Free Shipping $100+....What else you can ask for?Thanks Two Hoosiers Cyclery Guys, keep It up.
This place is awesome! Was unable to find a bike for my girlfriend during the pandemic and they were able to build her one up with parts she picked! Was able to get axs, trp the whole nine yards. And when I had trouble with my trp brakes they were able to help me figure out what was wrong with them and they were able to give me a solution very quickly. Highly recommend these guys. They were very patient and explained things really well so I knew what was going on. I wish their shop was alot closer to my house but even when ordering remote they had the best service. I attached a pic of my girlfriends bike that they built up for us.
Like everybody else during quarantine, I wanted a new mountain bike and could not find them anywhere local. That being Los Angeles. After looking for two months and finally locating Two Hoosiers, they were able to ship me a new bike. And even with all of the delayed shipping that has been occurring all around the country, the bike arrived in 5 days! They even threw in some extra goodies to make the assembly so much easier. Very much appreciated!After about a week, I noticed the rear shock was not holding pressure. I reached out to Two Hoosiers about a warranty. They replied quickly and even offered a faster solution for me to get riding. They sent me a new shock that they had laying around, which came in about a day, and they handled the entire warranty part on my behalf. Talk about excellent customer service! And seeing as I live all the way in LA, I was nervous things would take longer but nope, the exact opposite.I would highly recommend Two Hoosiers for any and all bicycle needs. 5 stars!
I recently ordered a Salsa Rustler frame from THC, they were great! Very responsive! Shipped the frame promptly, it arrived very well protected and flawless! They threw in a free THC water bottle! Great service! Obviously a great neighborhood bike store! Too bad it is across the country for me!Thanks guys! c
I have had a great experience with Two Hoosiers. I bought a bike from them recently. It was my first-ever online purchase of a bike and I was a bit wary about the post-purchase service. However, Two Hoosiers has been super responsive and helpful with a couple of minor issues with an otherwise excellent bike. I highly recommend them if you are looking for a bike and/or service.
Great service! They were quick and the quality was awesome. Everyone in the shop was very polite. When it was time for me to pick up my bike they had seen me pull up and they had my bike ready to go before I even walked through the doors. Out of all the bike shops Iβve been to this one is my favorite for sure. Highly recommend!
This crew are great, hands down. I ordered online a DeVinci Marshall XL from them. Last one in stock. I had an issue with the payment on my end and asked them if they could hold the order for me while I worked the issue. They gladly did and I came through. Thank you all very much. The MTB was delieved one week after and it came in excellent conditions. Great pleasure ordering from this store. Thank you
Great service. I received my bike quickly. The bike was packed superbly . I dont think my daughter was delivered with such care.
GREAT local bike shop! Very knowledgeable friendly staff that will get you set up and riding! Just bought a new trail bike here and it was one the smoothest most enjoyable bike-buying experiences Iβve had. I can tell Iβll be here a lot!
This company is absolutely amazing!!! Daniel went above and beyond to help me and he got it done ! definitely a client for life !
Excellent shop! Super helpful, good prices, got bike set up and shipped promptly and were available for questions. Great experience and would definitely go through them for a bike in the future.
I totally messed up an order (didnt include my weight or elect to pay extra for additional features). Called the store. Spoke with Ryan. REALLY good customer service. Ryan far exceeded my expectations. The team assembled, customized, tested, and shipped my bike quickly despite the shops high volume of orders during the pandemic. 6/5 stars. Would HIGHLY recommend purchasing your next bike/equipment here.
Pretty good little bike shop. No complaints about the service Ive received here, in fact it has been very good. However, this shop falls short due to lack of product in stock and being perpetually understaffed.I was also told last time I called that they no longer make appointments, which is a non-starter for me.
The opposite of a snobby bike shop. I stopped in to see what they had and everyone was super friendly.
Quality People | Functional Knowledge | Great Products | Exceptional Service!
Kicked me out for not wearing a mask.. donβt go here
Long wait times for tune up.They broke my spoke/nipple after tune up was complete and wouldnβt fix it...****Edit after comment****Two Hoosiers is correct that they offered to fix the broken spoke. I felt that since they broke the spoke/nipple and that by them completing a wheel truing, which could have further weakened the integrity of the spokes/nipples, that they should have offered to fix the spoke/nipple for no fee especially since it is a quite simple task (Completed myself in ~20 min). They offered a discount on a second wheel truing but I didnt hear anything on a discount for the nipple replacement (maybe the two are combined).Overall, the guys are highly knowledgeable with bikes, it was just an unfortunate situation.
Super knowledgable and friendly staff! They have a good amount of inventory which is hard to come by right now! Im a devoted customer. Love this place and highly recommend!
Great bike shop! I bought my first bike today and came in to make sure it was in good condition and everything was secure. Andrew was so helpful!! Weβll be back for sure.
Great experience recently purchasing a hard to find popular mountain bike. Two Hoosiers had the bike in stock. Sales person was extremely helpful about answering my questions regarding shipping of the bike, as the store is over 2000 miles from my location. Ordered the bike late Monday and had on Saturday. Just a few minutes to assemble the bike, only the front wheel, pedals and handlebars. Bike was already tuned and ready to go. They even thru in a torque wrench and water bottle. I highly recommend this store.
Couldnt get my tubeless set up to hold air so I took it to a shop to be professionally done. They got it done and it works well but they had to use extra tape and sealant as it took multiple attempts and they charged me for everything used in their attempts. ended up being a lot more costly than expected... Had to pay for a whole role of rim tape and several wheels worth of sealant. Wasnt too happy about that but I guess I have some extra tape now to do my own wheels next time.
Unbelievable and amazing place to buy a bike. Ordered a 2021 Marin elsewhere that was not marked βnot in stockβ at time of purchase and it was a complete and total abomination of poor service on top of the bike unexpectedly set to arrive 8-10 months after my order (yes this really happened). Two Hoosiers picked up the phone on the very first call and confirmed they had 1 2021 Hawk Hill in stock and just a few days later it arrived at my door. The bike was perfectly set up right out the box since they asked my height and weight and adjusted accordingly. I am beyond impressed with Two Hoosiers and will refer them every chance I get.
Ordered a rift zone 3 online from them and they have been more than helpful with the whole process. Received the bike in great condition in about 3 days after I placed my order.. Really couldnt ask for a better experience. Will absolutely be back after I beat this awesome bike to death.
Great shop with knowledgeable staff cant wait to start riding
Super responsive! Friendly staff! Very helpful!
I wish I could give Matt and Ryan (and the rest of the Two Hoosiers Staff) 10 stars! Easily the best bike shop in Northern Utah. Their customer service is amazing and their workmanship and attention to detail is even better. Last week, my rear brake lever broke right before I was about to head out of town for a long weekend of riding. I took the bike in during lunch along with a spare set of brakes and they dropped what they were doing and changed my front and rear brakes (including internal routing), and front and rear rotors all before I was done with work for the day. They didnt have to do it fast, nor did they have to even start it that day, but they did just because they knew I was going out of town for a ride (despite knowing I have other bikes I could have ridden). And, like normal, they did it perfectly. Sure, its just a brake swap, but I know of plenty of Bike Shoppes that can screw up simple tasks, or take weeks to accomplish them.They treat me like Im their best customer every time I go into their shop which is great, but the best part is thats how they treat all their customers. If you are looking for a new bike, or need service, give them a shot. They might not have the brand you are looking for and their shop may be a little smell, but you want be disappointed. Theyll treat you like gold and wont try to sell you something you dont need. There are 4 shops that are closer to my home than Two Hoosiers, but I dont go to any of them anymore unless I absolutely must.
I grew up in Michigan, where pesky Hoosiers clogged up our lift lines. It took a really good pair of Hoosiers to change my opinion and these guys sure did. They are really decent dudes that I sincerely doubt will ever stick it to a customer. Even a new 2020 bike bought in spring 2020 was a great deal (for anyone) and they were really helpful with a few mandatory upgrades. Its clear these guys had a lot of expertise prior to opening up for retail in Weber county. Dont hesitate to do your business there, youll be glad you paid them a visit.
The guys here are great. Got me a special order part for my Marin Pine Mountain in less than a week, and theyre very conveniently located close to the Bonneville Shoreline trails on the east bench of Ogden.
Most experienced, expert bike technicians Ive worked with, and they have my complete loyalty. I trust very few shops to work on my bikes after being burned at a couple of them, specifically in Ogden. They never try to over-sell me, and they always provide great advice/guidance above and beyond the actual maintenance or repair.
We are so glad we found this bike shop!. The brothers are knowledgable, personable and helpful. We had an old bike that needed some service and they found parts and got it running better than new. So happy with their new bike selection and pricing that we also bought a new bike. If you need service or in the market for a new bike, go see Matt & Ryan at Two Hoosiers!
Two Hoosiers? Two thumbs up! These two dudes from Indiana are super awesome. Always willing to help you out! They took time out of their day to save me money by calling Shimano and getting them to honor a warranty on an old part. Best bike shop in Utah!
Found a mountain bike on pinkbike that was for sale at their shop, $100 under retail price. Iβve been looking for a good affordable mountain bike, and have had a difficult time finding a bike given the pandemic and lack of inventory. I called them up here and reserved the bike, went in to try it, they were nothing but friendly and helpful. Best bike shop Iβve ever been to hands down. They had detailed explanations for everything they did, were very clear about the price, and you get 20% off a helmet, and a discount on new tires if you buy a bike. Then, when the bike wouldnβt fit on my roof rack (I got 29β tires, lesson learned), they noticed me struggling outside and came out to help me dissemble some of the parts so that I could fit it in my trunk. Overall would 100% come back for the excellent service, friendliness, and pricing.
Excellent experience dealing with this cycle shop! They were very helpful and willing to answer all my questions. I never felt that they were trying to up-sale me to a more expensive bike. Their life time service policy that comes with buying a bike there is amazing, and if you have a teenage rider you will know why.
Matt and Ryan are great! Super friendly and knowledgeable. No pressure sales and amazing service. Best bike shop Ive visited in Utah.
Two Brothers running a bike shop. These guys know a lot compared to a lot of the kids I run into at the other bike repair facilities. Great experience and good pricing
These guys are really really good. They have my Yeti in perfect condition every they tune it up and have always gone out of their way to take care of me. Very fair pricing and attend to every detail.
Like many others, I too have had a great experience from Two Hoosiers. I purchased one of their bikes for me to use. Ryan is knowledgeable and competent. He listened to what I was looking for, made some suggestions, and narrowed in on the most important parts. I now have a perfect bike built for me. It was such a great experience, I bought one for my daughter too.
Recommended to check the place out from a friend, small shop but quality staff and very nice and knowledgeable. Broke down components and brands in detail explaining why companys did what they did or put on the bikes. Staff was very friendly and did not try and push a sale on me and my friend. Would like to come back closer to spring to see the new inventory they got coming in.
Ryan and Matt are two stand-up dudes! Great service, killer knowledge and a passion for cycling in all forms. Whether youre just getting into it or are a seasoned rider, they have the gear and the knowledge to help you. Shop local and give these guys your support!
Favorite shop in the Ogden valley- wether youβre looking for your first bike or a seasoned rider, Matt & Ryan will take care if you and share their knowledge. Quick service turnaround and free clinics/events. Thanks guys!
Two Hoosiers Cyclery is the best bike shop around! The owner, Ryan, is very knowledgeable on bikes and you can tell that he wants the best for you and your bike! Everyone in there is over and beyond nice and they find everything they can do to be helpful. If you are in the market for anything bike related, stop by here. Its a must. They have a nice variety of bikes to offer, and along with quite a bit of other bike accessories, all at a smoking price. These guys go over and beyond to make sure you are happy with your service.
I was told to go here by some friends I gave it a try and I loved the results I will always recommend people to go here. The great customer service and very professional. They take their job seriously. I had a rim bent about 2 inches to the left and he was able to fix it he didnt just try to sell me a new rim.
Worked with me to schedule a repair cycle where I would be out of state on work. Kept in touch with me as needed and did a great job explaining and repairing my bike.Will definitely be coming back!
We purchased a new 2018 fat tire bike from Two Hoosiers on-line. We were in a bit of a time crunch, as we were less than a week away from departing our home in Seattle on a bicycling vacation and realized that our 10yr old had suddenly outgrown her 24 bike. Ryan immediately indicated that he could make that happen and thats exactly what he did. The experience was 5 stars all the way from our initial communication, to receiving detailed tracking info and updates and receiving a very thoughtfully packaged bicycle in perfect condition. All with a couple days to spare before leaving on our trip!Ryan & his team at Two Hoosiers saved the day!
A trip up to Ogden from Salt Lake City was absolutely worth it. I had a great experience at Two Hoosiers Cyclery. Ryan is the most knowledgeable person I know on anything bike-related. He spent a great deal of time getting me outfitted with a new road bike, pedals, and shoes He had everything adjusted to ensure that I would have a smooth, comfortable ride. If you live anywhere in a days drive and you are in the market for a new bike, I highly recommend Ryan and Two Hoosiers.
Anyone in the market for a bike or gear definitely head into Two Hoosiers Cyclery. These guys are very knowledgable and are great to work with. They also have excellent prices on everything.
I am not a great cyclist but I love to ride and usually get in about 1500 miles each year. Ive had the same bike (kine of a low end middle level bike) for 6 or 7 years. Ive been frustrated with the shifting on the rear derailleur for several years. Ive taken it to the local bike shops for adjusting, a friend that used to work for a LBS for adjusting, and finally, in frustration, even watched YouTube to see if I could figure out the fine tuning that it needed. It still skipped and wouldnt shift smoothly. A friend told me about a new shop in town and I thought Id give them a try -- before I resorted to buying a new bike.Ryan was great. He was able to put what he was doing on hold for a quick adjustment attempt that wasnt going to solve the problem. He asked if he could keep it for a couple of hours and he sprinkled it with pixie dust, fixed a bent derailleur, and replaced a badly worn cable for less than my wife and I are going to spend on dinner tonight... a lot less!I took it out for my first longer ride of the season a couple of hours after I got it back from him and was thrilled! In fact, the first couple of times I shifted I thought there was something wrong again because I literally couldnt feel it shift. So smooth I actually laughed out loud on my ride.Ryan, Im sorry that you may have taken me out of the new bike market but youve won me (and my family and friends if I have anything to say about it) over for all bike care and repair.He also took more time with me than any other bike shop has helping me understand what I can do to keep my bike running better longer. I cant thank you enough!
These guys truly are awesome. I was a first time customer ordering a bike through them. I ordered a Salsa Cycles bike, and it took slightly longer than expected to arrive. But the guys kept me updated on the status and new that I was itching to get it. The day it arrived they got it built up and told me I could pick it up that night around closing. It ended up taking a little longer to get everything finished up and Matthew ended up staying over 2 hours after closing to get it all sorted out for me. I had ran there on foot expecting to ride it home, but it was now dark and raining so he even went out of his way to take me and my bike a mile to my house. Even though the bike I got wasnt a multi thousand dollar bike they still cared as if it was. I couldnt ask for better service and hospitality. They have made a lifetime customer!
Ryan and his dad are awesome at this shop. They were open, honest, and thorough with my bike tune. Ill gladly send any of my friends his way for a new bike purchase, or even just a tune-up.
Outstanding customer service and workmanship
These guys have great customer service and are very friendly! They give great advice and are willing to help you out with any of your bike needs.
Matt, Ryan and his team were very helpful in selecting my first bike and tuning it up accordingly. Highly recommend this place.
Great experience, I had heard of this shop and thought I would give it a try, and Im glad I did. 5 Stars for Two Hoosiers Cyclery, I would recommend going here.
I went in with an old crappy bike and no idea what I wanted other than for it to work better. They examined my bike with me, recommended some modifications, talked me out of some more expensive unnecessary changes, and ultimately left me feeling like my bike had a lot of potential. The repairs were made quickly, and the bike looks and runs great now! Thanks fellas!
Best bike shop around. Fair honest and good.
Exceptional customer service. I would recommend these guys to everyone!
Really friendly and knowledgeable staff
Ryan is first class and always does a great job. Lucky to have this shop near by!
So nice to do an after hours appointment quality selection knowledgeable staff
Cool bike shop, owner is pretty nice and you can tell he wants the best for you and your bike
Great bike shop! I recommend going hereπ€
Great service, friendly,very organized, Did great on my Front fork rebuild and brake bleed. Overall great bike shop.
They are very helpful and courteous
Great Service! Would recommend to everyone to come here for all their biking needs.
Did a great job on the tune up on my bike. Great customer service.
Ryan is so nice and helpful! He helped me convert my mountain bike tires into tubeless.
Awesome guys. Awesome shop. Great service.
I walked in on a Saturday afternoon and met Ryan. We talked about upgrading my mtb drivetrain to a 1x11, he was able to answer all of my questions and suggested a specific setup for me. He was not your typical pushy salesman, he told me to think about it and research it over the weekend and make sure its what I wanted. I called him on Monday morning and gave him the ok. He had to order the parts and told me that they would arrive quickly and he would probably have my bike ready to ride by the weekend if I drop it off on Wednesday. I said ok skeptically. I got the call THURSDAY right after lunch. I couldnt believe how fast he got it done. I picked it up that evening and it was perfect. I highly recommend these guys. They have earned my business forever.
I had a better experience this time and the owner was very friendly
They are great to work with!
Great Customer service. Dont go to any other bike shop but here.
Ryan is an awesome dude he is very helpful and the shop surrounding is awesome
Great bike and staff was great
Very friendly and knowledgeable
These guys are fantastic!
Owner is super cool and knowledgeable
Very friendly, organized and helpful.