AAA referred me to this business and I took my vehicle in for body and windshield repair. After picking up my vehicle I noticed there is a bigger gap on one side of the bumper versus the other side. Also seem like they reused my original bumper but was quoted with a new one. Im still deciding weather to take it back and have it fix or just live with the gapped. If I take it back I dont if they willing to do it right considering how many reviews Ive just read about people taking there vehicle back two and three times and still not have the problems fix correctly.

I’ve now had four repairs completed by three different Collision Works locations. I’ve had an excellent experience each time. They did take a little longer this time, but that’s understandable after the recent hailstorm. I also found a small piece almost hidden by the new bumper (I backed into a pole, thankfully it wasn’t in the hailstorm) that didn’t get painted. I haven’t had a chance to call them yet, but I’m sure it will be addressed quickly. I see some people are complaining about communication, I didn’t have any problem. The one time they had to have a technician return my call for the correct information it was within an hour or so. Collision Works is also a preferred repair center with Allstate Insurance, they paid their part directly to the repair shop and made obtaining my rental quick and easy. I also like the fact they are a locally owned company. Cheers Collision Works! I appreciate you guys and gals.

Outstanding repairs. High quality of work. I would recommend them to anyone. The only complaint is that the office is hard to get a hold of at times

I am STILL trying to have the repairs taken care of properly and it has been to 3 different locations. If you care about Quality, you’ll Hate collision-works.Waited 8 weeks only for my car to be incomplete on the day of pick-up. Weather was bad back in February so I was understanding and patient. By the time I got my car back, No One who i dropped my car off with worked there any more.Upon further inspection, the door seal wasn’t installed correctly at all. I took it back where it sat for nearly 2 more weeks with little to no improvement.Their store manager at the deer creek location was very understanding and tried to fix the situation but I was once again disappointed after their attempted repair of door seals and peeling paint was not successful.My car is now at the East Edmond location to be Re-Painted yet again and I am finding that more damage was made to the car at some point that no one will admit to. This may have been the cause for the delay in the first place but at this point who knows.Do Not take your car to here for Any type of repair. No pride or honesty to be seen in this company.

BEWARE!!! Do NOT use this place!!! This is the most horrendous non-service I have ever encountered in my life! They have had my vehicle (and still do) for almost three months and have been promising my vehicle will be ready in the next week, or next few days for months now. Repairs were originally supposed to take 20 days. They have had my car since May, and yesterday I was promised my car by 5 pm. Around 4 today they said they needed just a little bit longer. They just called and said, “oh we had a problem.” Now we don’t know when I get my car nor do they have any solutions. This is gross negligence, best case scenario. I’m beginning to wonder if this isn’t something more serious like grand theft auto and they are putting me off to keep me from reporting it or something. Maybe they crashed it? I don’t know, but there is zero excuse for the lack of customer service and responsiveness and what a lousy excuse for a business. And not to mention we have caught them in straight up lies more than once just today! BEWARE!

My husband left a review so I will not go into extreme detail. They are not good at communicating at all, specifically not returning phone calls. I had to physically go to the shop to get answers and have a conversation. Minutes after I left the shop, I was adjusting my mirror that was supposed to have been fixed and it still does not work properly. Spent over $700 to a place that does not communicate properly and to end up having one of the repairs still not function the way that it should. I suggest going to another place.

Collision Works did a great job on my auto repair. Not only was the repair so good that one would never know it was damaged but I was also kept informed about progress to my auto. They worked with my insurance company about estimate and payment so it was easy for me. Best of all, when I told them the date I needed the car for a previously scheduled trip, they had it ready exactly on time. I could not be more pleased with the repairs to my car and for their excellent customer service.

Nick B took pride in his work and his operation, I respect the care everyone took of my vehicle and the time they spent with me and my truck to ensure that the job was done right. Good job guys.

Keeping a customer informed was great. but went to pick up car, I inspected the car on my own, know one asked about how I liked the job. Paint work looked great! the body work not so much, interior of the car was covered in dust. Had hand grime from the tech on the drivers inner door panel. Was from out of town, drove 2 1/2 hour to pick up so didnt want leave it there to have re-finished. Customer service during pickup could have been a lot better!

Had our truck worked on not only did they do an awesome job but also had it done early very surprised and very professional and helpful explained everything they were gonna work on, a more than satisfied customer. Thanks..Tracy M.

I had a tree branch hit my Kona in the recent ice storm. Kim Reyes was my estimator. She did a fantastic job on keeping me updated. She was very professional and polite. My vehicle was completed earlier than she had quoted me which was an awesome surprise. The vehicle looks brand new now. Very impressed with the quality I received. All interactions with the rest of the team were very pleasant. Only place I will go from now on!

We had a tree branch fall on our Mini and this shop was recommended by the Mini dealer. We brought our car here and dropped it off. When it was done, it looked brand new. The repair took a little longer than expected, but they made sure to keep us informed of the status and made sure that we were able to stay in a rental until it was complete.

The car was towed April 19th and I got a call shortly that day to let me know it had arrived. We had a busted window, mirror, a slashed tire and a dented door. The first couple conversations went well and Chris seemed like a nice guy but then it went downhill. I was given my estimate and I had my rental to use in the meantime but a couple weeks had passed and everything was done outside of the tire.Turned out we were waiting on one specific tire (a 19 all season tires) but the tire was on backorder and it was hard to find. Now I had just bought two tires right at the end of March at a local Goodyear and had an appointment set for that same weekend that I called so knowing the car business, things change and I said ok. Well then the date continued to get pushed back and my car continued to sit there until finally the wife was fed up. They had told me yesterday (5/12)would be the day for completion(original date of completion was 5/7) but when she arrived at the shop to check on the car, he was apparently just about to call to tell me the tire was still not there and that it would take another 2-3 days to get in. Now at this point we were done and she demanded we get a tire in so they ordered a different type of tire with the same size and thread, and low and behold it was done that day. Now why this wasnt an option or something mentioned when we spoke over the phone I dont know, but I know ordering ONE tire doesnt take close to 4 weeks.Now that was the main issue and I still probably wouldnt have given a one star review but then the lack of communication or forgetting to call or send pictures of the car was a constant thing. He forgot to call, forgot to send pictures of the car while we waiting on the tire(only asked for this once) and then to top it all of, the mirror which was replaced no longer tilts up or down but you can hear the mechanism struggling to move(it does work side to side so theres that).One of the worst experiences at a shop that Ive had. Highly recommend anyone that wants to use this shop to choose ANY other in the city.

The guys and gals here at collision Works did a superb job I couldn’t be happier they definitely went above and beyond my car looks better than when I bought it brand new I will be doing business here from now on

Very friendly and helpful goup of people. Quality work done at a fair price. This place and its people are amazing.

Amazing customer service. Dude was really friendly and helpful. My truck was ready in half the time they quoted me. I appreciate the expediency. They even washed and detailed my truck after the repair. I don’t know if that is standard or what but it was a nice surprise. Since I don’t make it a habit to frequent repair shops I don’t know how they compare but I am very very happy with the job they did. Insurance covered the repairs so again, I don’t know how they compare to other places but it seemed reasonable to me.

This body shop is by far the best shop I’ve ever encountered. They are so kind. Rob the manager took wonderful care of us. The quality of work was beyond my expectations. I’m so happy with the service I received here. I will definitely bring all of my cars here for future repairs. Thank you guys for the wonderful experience!

The entire experience with Collision Works was just super. The workmanship was great ( and this is the second vehicle that I ave had repaired there in the past year. However the customer service was spectacular. They kept in contact with me via text regularly and were very helpful in meeting my time needs. Lastly they had detailed my dirty car when I went to pick it up. I was so impressed with all aspects of my interactions with Collision Works.

Really great staff know their stuff in and out

Thought repair would look a bit more finished. I was notified at quote time that this might be an issue but staff was very polite and helpful

My wifes infinity looked great. Thanks

Great work! Very friendly and proessional. Got 5 Stars from me. Well Deserved Will definitely recommend to family and friends.

Love this place. Quick and honest!

I chose this shop due to their good reviews and they didn’t disappoint. Rob, Clayton, and the whole team here were great to work with. I would definitely recommend

Collision Works was the insurance company choice but I could not be happier with the service. I would highly recommend them and am completely satisfied for the work they did on my truck.

I am very particular on where I take my truck in to get any kind of work done, and having just moved to OKC I decided on this shop based on the reviews and it did not disappoint.The truck was finished a day later than projected but the attention to detail they put into their work was exceptional. The programs updates definitely put my mind at ease and left feeling very confident that they were taking good care of the truck. I definitely recommend this shop 100%.

This is by far one of the best Body Shops I have ever worked with. The customer service and attention to detail is absolutely incredible. They communicate with you throughout the process and truly take care of you.The manager of the location Rob, goes above and beyond to offer the best experience and customer satisfaction. I would HIGHLY recommend this place to perform any automotive body repair needed!

The team at Collisions Works of OKC is TOP NOTCH! They are very honest and do amazing work. I wouldnt trust my cars with anybody else! I am so happy with my overall experience here. I will tell everyone I know about this great facility! Thank you so much for all you have done for us guys!

Great experience having our vehicle repaired after an accident. Friendly, easy to reach when we had questions, car looks terrific!

Great service. Friendly and professional staff. They went above and beyond. Highly recommend.

Fast friendly and efficient. One and go!

Very happy with the work done and KIM kept me up-to-date with everything. Thanks

Collision Works team did a hell of job on my vehicle they kept me informed every step of the way I highly recommend them

Warning! Go to any other Collision Works but this one. They took forever to fix my Jeep’s trunk area that got damaged in an accident on December 19th the first time around with occasional updates. When they told me it was ready on January 17th, it wasn’t. There was a nail in the tire and the license plate lights weren’t coming on. I did not leave my Jeep with them like that when I first took it in for repairs. So, they took an extra week to fix that without any updates. I had to call them for updates and they wouldn’t call me back. I then noticed that my back windshield wiper wasn’t working so I called on Tuesday to bring it in and spoke to Melissa. She never called me back so I popped by on Wednesday morning to get it fixed. Turns out they put the wiper on backwards. Seriously? Just don’t waste your time here. It’s like they don’t want to work with you at all.

Very great location, I am very pleased with the work they did on my car. Extremely friendly staff and helped me understand my estimate

Its been a delight and pleasure working with Rob and his crew. Great to see a local company grow, cant wait to see how the office/shop remodel work turns out! If its anything like the quality work they do, itll worth stopping back to see even if I dont need body work!

The Collision Works shop at NW 37th and May in OKC was really good at working with me, keeping me informed, repairing all the damage, showing me what they repaired, and letting me keep my phone charged while I waited on a rental car.

They are GREAT!! They got me all taken care of, and kept me updated during the entire process via text. They even had my vehicle done a week earlier than planned!! I would recommend them to anyone!!!

My car was there after a wreck I had. They worked with my insurance directly and kept me informed about the progress of the repairs. Great work.

My car looks great and was ready on time. They even washed and detailed it inside and out.

They were very nice and the car looked great at first, but after a month the whole front bumper started to come unclipped on one side and every once in a while I have to keep clipping it back in on that same side. Now the paint is even peeling off the bumper.

Awesome job they took care of everything

Everyone was extremely friendly and courteous.

No-hassle process with the insurance company, excellent, thoroughly-detailed work.

These guys have made me a return customer for as long as I live in Oklahoma.

Dyers collision center.I left my vehicle there on a monday november the 12th 2012 for collision repair to the rear drivers side quater pannel,the vehicle was in excellent running condition when I left it no mechanical problems I had regullar oil changes and mantinence on the vehicle I returned to pick my vehicle up after three weeks and drove it 2 blocks and the oil light came on and the engine started knocking someone at dyers had ovioussly driven the vehicle into the ground the trip odometer was set it had been driven and aditional 300 miles when I finally got awhole to someone at dyers I spoke with jim dyer him self he said the car had only been driven form body works to paint I new he would say this,I told him thats not true he said he had took photos of the odometer when he did the esstiment which was a lie because I was there,he did not take any photos and my oringinal estiment didnt even have the miles recorded on it,I dont reccomend dyers collision and frame to anyone.

Nice and friendly

Great folks! Love doing business with them.

Freindly staff very professional

Have done great work all 3 times

Receptionist has a very bad attitude.

Great service