Parts are cheaper here than at the stealership. They had what I need in stock so I didnt have to wait for them to order and come back for it
Ive been buying parts from Mike M. for years now and he never seems to disappoint. He always keeps our shop updated on parts status, stays on top of credits, and double checks the VIN number so that we always receive the correct parts for our repair. Everything I just mentioned is vital in the collision industry and could make or break a vehicle going home on time. If you ever find yourself looking for a parts sales representative you can trust, give Mike a call, you can count on him.
They overwork their employees for scarce pay. The employees try so hard to serve their customers but can only do so much when order pickers are leaving. God bless the workers and I hope they find better work.
Great service and parts if you can get hold of them, Larry Moore always help me to the best he can. Thanks so much
Worst service Ive ever come across. I always have 10+ minute wait times and get hung up on. Placed on hold & then hung up on. I will call ANYONE ELSE but the Bob Howard PDC.
Delivered here. The guys are cool and they helped me alot after getting screwed by broker. Got loaded in GM Roanoke, TX and did not tell me I had to unload full truck. Never delivering here again though. No overnight parking
Had the part I needed, which nobody else carried due to being special order.
Cant get anyone to answer the phone. Terrible business.
Very helpful place two thumbs up.
Poor work ethics.. Need new management.
Been on hold 20 minutes so far ....
Always have exactly what I need for OEM parts. Use the internet, figure out your part number and tell the dealership where to stick it. This place has never left me disappointed.
Nobody must work here. Over a hour on hold and still nothing @ 230pm on business day.Then keep getting passed around to a different knucklehead every time and then hold again. Spent almost 2 hours on hold and got nowhere.
Awesome folks go see them when you need a part thanks folks for taken care of me.
Great place great people
The right part at the right price! Very good
I come to Bob Howard parks all the time I work for AutoZone the lady at the cashier was so rude and disrespectful I dont know if shes new but I have never seen her before but she was rude and this is why I give yall one star
Fast service very nice workers
Mike on the parts counter, I call him Mister high energy is always so awesome and upbeat
Great place to go when you need OEM parts. Anybody can purchase parts here. You can also call ahead. You will spend a while on hold but they can tell you if the part is in stock. If it isnt, they can often get it the next day.
Called to order replacement sun visors for my 2008 Honda Civic. Friendly customer service and excellent help in finding the exact parts and color to match my interior. Was able to watch a YouTube video (recommended by the sales person), remove faulty ones and install new visors all by myself! -- proud Grandma! Thanks Bob Howard! You just saved me over $300 from what it was going to cost at the dealership!
Still waiting on a part. 2nd week. Was told it would take 1 day..Not......
We own C&J Mobile Mechanic and Auto Repair here in Oklahoma City. Bob Howard Parts has been instrumental in helping us serve the needs of our customers. The staff bends over backwards to make sure we have what we need to fix our customers cars efficiently and correctly. Additionally access to wholesale pricing helps us control cost for our customers. 5 Stars!
Tried 5 times calling because of being out of town. First time hung up on me and the other times just transferred to automated caller.
Bad customer service
Really bad service and mediocre staff !!!!
You can find your original automobile part(s) here. Built to last.
They have great parts and customer service
Ive only been here once, and I dont know much about it, but my impression is that they provide OEM vehicle parts. When I went here I walked into the sales area, and there were at least six sales associates behind the counter. Most of them were on the phone, but no one said Hello or Ill be right with you. Customer service could be better...
If they dont have it you probably cant get one
Well ran front counterClean and organizedGreat service inside Will Call and Cashier area.
They were very polite and had the parts i needed. They were.professional and kind.Fast and easy ro get what I needed. I will be back.
Kelly is a really good parts man who actually cares about service and getting it right the first time
Awesome place for car parts
Fast service with huge selection. Ford, mopar,GMC, nisson and toyota. Good price for what I was buying
Great local warehouse for all my dealer parts needs. Will definitely go back
Slow as always
Dont know what has happened recently used to have excEllenton customer service but of 5 different occasions in the past couple months every time I call I get transferred to the automated wait line and then get hung up on. On 2 of these times I have heard someone pick the phone up and drop it back down. I dont have time to run up there and wait for a part to be pulled. Prices and available selection are outstanding and I used to never have an issue... Just seems like nobody cares about the people who are calling in to make orders.Update from 10 months previous: Dont know what happened but somebody heard something! Customer service has been outstanding each time I have had to call. Quick and helpful. Good place to get OEM parts your needing quickly!
If they dont have what you need they will order it for you but you will get it
Cool place to work kind of dirty tho
We have been buying parts from PDC since we opened our business 1 year ago.
Called an hour a head (835am) for a part, showed up at 930am to pick it up, wasnt pulled and people coming in behind me were getting their parts almost immediately. We buy alot of parts from this place and am dissatisfied with service. Severely inefficient. Went down the street to a dealership paid $30 more dollars and had it in hand immediately.
Customer service was above and beyond. Fast service. Great prices.
Have a wide variety of parts if you need them!!! Nice friendly people!!
Kenneth B did a great job and got me the correct part. Lisa and Rebecca in will call just Rock.
If you want parts availability nationwide, you better have the Vehicle Identification Number before you call, friendly-in house environment.
You better hope that you dont need any parts warrantied from here, you will not get it. Returned a part for warranty back in may or june and still have not received credit for it, so it looks like I am out almost 300 bucks. Spoke with rep about it a month ago and he said he would take care of it and nothing happened. So you might as well get ready to take it to small claims court if you want any satisfaction for warranty on parts. Looks like thats the next step for me.
Unloaded truck great place for parts
Great place Great parts selection but so unorganized. Go here to check on will call part, go back to the cashier to make sure payment has been made, go back to will call to pick up part.
The place to get parts.friendly people nice clean facility.
Mike was good help the first gentleman however was trash made me leave and get the vin number for the truck in question, only to return and get helped by Mike who never asked for it???? Lol
Will call has gotten very slow even after waiting 20 min before i left and another 15 min drive
Great place to get parts. Nice friendly staff.
Harold mckinnon is a great parts man and has always taken great care of me
Has alway been a great place to get parts and super great people
This place sucks!!!!!! i was just told that i couldnt buy 500$ in parts i needed because i didnt have an account number... the guy said he was just a clerk and shouldnt really have to worry about this but its something the company wanted him to do. Worst customer service i have EVER experienced. I will quit recommending this place from here on out if thats the kind of trash they keep around.
Wonderful prices, friendly and knowledgable team
You can find almost anything here for your vahicle
No one greeted me service was slow waited 45 min on a part that was in the back...
Would give 0 stars if I could. I ordered parts and they called the next day and said they were in at 10:00am. I showed up at 12:50pm and had to wait another 30 minutes before I got the parts. You would think if you were going to call someone you would at least have the parts ready when that person showed up. This place is a joke when it comes to customer service
Awesome place awesome people.Mike is this best he always knows what I need!!
Always helpful and easier than going to the actual dealership.
Great place to get cheap and great quality parts!
Great place for parts always have what I need
Nice place customer service I didnt care about
Quick awesome service for my first time. More than a few cute shapely chicks to offset the usual ugly parts guys.
You find the parts that you cant not find on any auto parts big warehouse
Good prices friendly people
Everyone is too busy to help and the other people who will speek are clueless. No help you are on your own here.
They dont know what they doing
Staff is not friendly
Great place for parts and services
Need the exit notification a little sooner
Great people to deal with Kyle is awesome
Good customer service and usually pretty quick service
Good place, nice people do work there..
Great parts distributor
If you need oem parts. This is the place.
Great service good deals
No one ever answers the phone. This place sucks
I had to wait a long time and the parts ladys were not friendly
Factory OEM parts for you vehicle with no middle man!
Great service.
Original parts and good price
Factory parts at a great price
This place has all parts i need for my car
Staff is awesome
Awesome people and Awesome service !!
Awesome service
Good parts
Get your paaaarts
You wait for your order like FOREVER!
Fast friendly service
Outstanding customer service
Good place to work
Organized and professional.
Great place for parts