I gave this Red Wing store 5 star rating because i received great customer service as soon as I walked through the door. They listened to what I was looking for and got started. They got my feet measured and showed me my options for what I wanted. I highly recommend their products and this store.
This place has the worst customer service I’ve ever seen a couple young kids that work there seem to not want to help me find the work boots that I was needing for my job instead they just talked to each other and play on their phones what is wrong with this generation? They must feel entitled well with that being said that was my first and last time I go to a red wing store I had heard good things about them sad to say it must all be a lie I’ll order boots online before I go back there
This place is good for the price of the work boots I am in search of however the service is awful the girl that works there has an attitude and seems more interested in talking to her co worker instead of helping the customer which should be the first priority but I guess not since I seemed to have put her out by needing assistance well I won’t be coming back to this one it was my first time in there and it’ll be my last I’ll go to another red wing store that actually cares about their people
I bought a pair of 11inch pull on Redwing Pecos on days off So I just got a chance to wear them this hitch. Unfortunately Ive never had a pair of redwings that have disappointed me this much. Hopefully I can exchange them when I get home. My feet hate me right now.
Nice store, great sales guy, no pressure shopping, serious long lasting shoes. Whats NOT to like? Yeah, costs more than typical shoes, however if your gonna live in your shoes 12+hours a day, may as well enjoy comfortable shoes. Bought some Worx boots, very impressed with construction. Oh my, like being encased in dragon scale or something. Ahhhhh
The place to go for work boots. My last pair lasted 4 years and they offer a comfort guarantee in which they really follow. The workers are also very nice and helpful.
Just visited Red Wing for the second time. The first occurrence was a pleasant experience. The second time, not so much. Pulled up 10 minutes before 6:30 closing time to buy some boot cream. The doors were locked. Not only that, but the man inside was purposely ignoring us.
Today, Friday, February 5, 2021, I walked in to Red Wing Shoe Store at 6300 West Reno, Suite E, Oklahoma City, Oklahoma 73127, looking for pain relief from the Ball of my Left Foot.Because of Mr. Mike Young, Sales Associate, advice/ recommendation, after he assessed both of feet I have the proper fitted footwear with correct supports which provided me immediate relief.Thank-you very much Mr. Mike Young.If anyone is experiencing similar problems see Mr. Mike Young.
Great customer service!!! Mike helped my husband figure out his shoes size and what type of arch support he needs. My husband didn’t ask but Mike went above and beyond to make sure my husband understood what shoes are best for his flat foot. Thank you! We will be back!!
I bought my pair of boots in November. My Boa strings had messed up when Corona first hit. They told me to come back when they could accept them back in the store. I finally had a chance to go in today and they informed me that my boots were covered ubder warranty. I am amazed at Redwings and Steve, the owner of this store, for being willing to take to time to ensure I was covered and that they had my boots in stock. You cannot go wrong with buying from here.
Nice selection. Knowledgeable sales staff
Very informative about the shoes, got the right sizing done and the young lady was very nice that worked with my Son. They are pricey but Im willing to pay for great quality when it comes to work shoes or boots.
Nice store, even nicer employees. Very helpful!!!
Nice staff, clean place.
Great service and friendly gentlemen. Found what husband wanted and for a great price. Will definitely be back!
Very happy with the boots, and very happy with the customer service that was provided! They helped me pick out a boots I needed!
Fantastic service. Mike was very knowledgeable on the product, took time to help with the selection, and found a boot that fit. Will do business again.
Service was great and fitted my foot for right size
The sales associate was great, the shoes were great, but the loaner socks I was given gave me foot fungus/ringworm which I did not have prior to my visit.Shame on me for wearing flip flops, I was not expecting to buy shoes that day.Toss those socks so you dont give fungus to more people!
Stephen was very knowledgable and helpful, and in no way pushy to make a sell. Greta product, great service. Thank you Red Wing Reno!
This place was awesome! Great customer service all the way around. I ended up having to return the boots I had purchased there due to a tongue issue on the boot and it being a lace up versus a slip on. No questions asked and no hard time given, couldn’t have asked for better service!
Love this place. In my line of work im rough on boots and the boots are rough on my feet. Red Wings have always been a great work boot in my opinion. The staff at this store were extremely helpful in finding me the right type of boot I was looking for. .
Went Into store at 3 pm to miss crowds with rising covid cases in Oklahoma City. Nobody was in store and salesman comes out of back with no mask and tells me it’s ok to take off mine. The front door had no posted sign to wear masks so should have been my first clue. Needless to say won’t be buying anymore redwing products now that I see they could care less about customer safety unless in their feet. Currently looking for another boot company to spend $300+ on a work boot.
Very knowledgeable and helpful.
Ive been buying from them for ten years. Ive found a boot that fits me best at work and hiking.
My husband and I were leery of walking in here. Some small shoe stores hound you, but this place had good service. They were helpful, but we were able to browse. I was afraid the prices would be sky-high, but there is a good variety. There are a lot of good quality boots. We found what we were looking for.
Excellent Service, I will always go back, because people treat you like you are the most important person and they care about the comfort of your boots 💯💯💯👍👍👍
The employees are very inviting courteous and VERY knowledgeable of their products they have the best products and attitudeswe will continue to return to this location
Big store and a lot of product but not very customer friendly what so ever, acted put out that they have to help you and the manager acted the same. Ended up going to the Red Wing on Memorial and had a very good experience, this store could learn a thing or two from them.
Fast friendly service, staff was very knowledgeable and helped me get a pair of boots that fit my feet well. Very recommended
I bought some boots here and had a good experience. Service was good. Store is clean and well kept. Red Wing is a good product. Definitely would recommend buy shoes from this location.
Went in and was fitted for Red Wing 1907. Took the time to, measure my feet and made sure the shoes fit. Advised me of the 30 day guarantee for the insoles I purchased. Also told me to wear the shoes around the house to make sure they fit. Was a very positive experience. I bought the shoes for work. No hot spots or blisters. Shoes fit great. Positive experience all around.
It is very hard to find a pair of boots that fit me properly. Mary went above and beyond to help me find a pair that worked for me. I will not hesitate to buy my next pair of boots here!
Great service and a fair price!
The lady helping my freind who was a lady buying work boots very knowledgeable.will come back
Nice store great associates!
Good long lasting shoes steel toes. Love mine
Always get a great product & customer service here!! 😊
Great service great product. Worth the price! Standard slip on steel toes.
Nice store. Has a lot of work shoes to choose from.
Great place, great products, boots last me all year.
Good selection, nice shoes. Service was knowledgable.
Of all the Red Wing stores I’ve ever been to, This one is my favorite! Very knowledgeable owner and he educates his staff very well! Very pleased to tell people where I buy my boots from! Red Wing on West Reno!!!
Great customer service. It seems like the staff enjoy being there and selling a good American product. Also they offer free leather oiling service! With hunting season coming up Ill probably be back for some more boots.
Doug and his staff are friendly and helpful. Come here if you need American made work boots. If you work for a living and are wearing cheapie boots from a big-box store your legs and feet will thank you for getting a pair of real work boots.
Good fitting experience, the replacement boots look good. Only time will tell, but the Red Wing boots they’re replacing are twenty years old, so the chances are looking good!
Very helpful the ladies know their stuff up there
Too busy to wait on busy people. You do know who your customers are right? And the girl on the phone knew literally nothing about how the fitting process worked or how long it could take. I can go to academy if I wanted to handle it myself guys.. Were not cattle, stop treating us like it. Your boots are expensive enough that I do feel justified. Thats the point.
Waited around for about 10 minutes wihout even being acknowledged in the store, left wont go back to that location.
It was great. I enjoyed the experience. The workers were nice and very helpful
Great customer service.. friendly people ..wouldnt want you to go anywhere else to get your Red Wing boots but here
This is a great place to buy boots and these folks have the best customer service around! I have been buying boots from them for years and i have always been happy with the service and products i purchased!
Really happy with my new boots, extremely pricey but its true you get what you pay for when it comes to a good boot.
Great service! Employees are helpful, knowledgeable and patient. They dont want you to leave until you have the right boots. Very oilfield friendly! Great discounts for oilfield hands!
Service is good. Returns can be difficult.
Great place to do buisness, very friendly and helpful staff.
This is for the store not the boots. A 4 to 6 week resole repair process took 15 weeks because nobody at this store has the discipline to follow up on the repairs that they have out. I initiated every follow up call or visit (4 in all). When I called today I found my boots had been in the store ready for a week. My advice is do your business with the store on SW 74th. I tried this store on Reno because of its location. I know the the store on 74th and the trade off of location vs. a well managed store is worth every mile.
Well organized and easy to get to. Helpful and friendly staff.
Service is quick, staff is friendly, and the quality of their boots are great!
The staff was professional, and friendly. They really know their business and are very helpful.They have a good variety of boots and shoes, and the boots are top quality.
Wonderful store. Would be better if google would update their new address. 6300 w reno. Much easier to get to!
Good service. Great products.
Awesome place excellent customer service!!
Looked like a great place for mens boots, but not much of a selection for women.
Awesome service
Staff was very friendly and the boots are the best Ive ever worn.
Fast and friendly service very good quality boots they know what theyre talking about when they make recommendations
I work out in the dirt. So naturally I need good boots. I got the aluminum toe, shank boots 260 out of pocket. The seam around the soul came off the leather in the first two weeks now its No longer water proof and the heal breaks a piece off everytime I kick my shovel. My helper who gets paid less then I do goes to Walmart and spends 60 and gets much more dependable boot. Why should you spend the extra money on boots that arent made to work in. The only plus is they are pretty comfy.
The young lady there was helpful and provided excellent customer service!!!
Michael is very knowledgeable and professional.
Excellent customer service and very nice selection to choose from.
Second time visiting the place boots are always top quality a little expensive but you get what you pay for I will definitely returned the staff was very friendly and helpful making sure that I got exactly what I came in for and also making sure to offer me anything additional that may make my Footwear experience even more enjoyable
Bought some boots here, they make my feet feel great.
Great place to buy working shoes
Great customer service.worked with me for an hour to find the right boot.
They are very knowledgeable and very helpful
They have a great selection of work boots. They are somewhat higher in price, but if you use them at work for 45-60 hours a week like I do, they are worth it, especially with the warranty.
Most comfortable boots Ive ever owned. Very clean and friendly store.
Great customer service and nice boots, I like this place ;-)
Great Service.
No customer service
Took care of us. Good selection for men, not so much for women.
Best work boots money can buy and great service.
The staff is very limited also they really didnt know wht product of shoes they where trying to sell
Fantastic work boots!
They were very very helpful with information on repairs
Went in to check on an application I submitted, and the manager was completely out of line for the way he spoke to me. I have never been so offended by someone.
Great place to buy work boots!
Good boot selection
Terrible service and was pitched a sales pitch of how this model boot was dicontinued, called another store and they told me it wasnt and they have my size in stock.
Great place for boots
Great boots and friendly people.
Very nice shoes (expensive but worth it if youre going to be on your feet all day)
Smaller, but great people, product.
Best place for work shoes!
Great place for my boots