The two ladies working were outstanding! Im normally pretty indecisive and anxious with footwear, but they definitely helped a ton! The complimentary beer is great too!

Very respectful, and will check on you and make sure you don’t need any help.. would definitely recommend them for good service!!!

The old boot factory has great customer service! They help you find what you are looking for and go above and beyond to help you with what you need!

My experience in this store was probably the worst I e ever had in a retail store. I wanted to purchase a pair of Ariat jeans, a pair of boots. I was told I couldn’t try anything on to see if they would fit. Then I asked if I buy them and they don’t fit could I bring them back....only for an exchange is what I was told. I can imagine this store doesn’t make very much profit with the two girls that work there!

Didn’t even noticed us