They were very professional and accommodating to my needs. They offered excellent advice. The costs was exactly as quoted. Their work is high quality. They always left my home neat and clean. They were even able to work around my puppy who escaped from her crate. Highly recommend them to anyone looking for home improvements related to security cameras, upgraded wiring, upgraded networks in their home.
If all companies had such outstanding customer service as AMPED does it would make life so much better. All businesses should take note of how to properly take care of their customers like AMPED does. They are prompt and courteous.Knowledgeable in their field. Joe the owner returns your calls promptly. We had another security company and wanted to change and upgrade adding video cameras.A friend has had amped for 5 yrs and loved there service. I researched several companys and decided to call, the lady that answered was very friendly and I told her what I was wanting. Within 20 minutes Joe called and we talked for a long time. I was so impressed that I set up an install date. I had to call him back two more times with more questions before install. On day of install they called 30 minutes prior to time frame to say they were on there way. Joe and Corey walked around with me discussing further of what I wanted and what would work best. Love our new security system and video cameras.The price paid was a very good deal as is the monthly monitoring price. Also loved the fact that they were very careful in regards to our property and clean up. Trust me give these guys a call you wont regret it. Joe and Cory you rock...thanks for your outstanding service.
Installation was fast and professional. The system works great and at a pretty good price! Sometimes emails are hard to get replies from but that’s minimal. The service is good and I can always trust my house is protected when I leave and at night!
Initial consultation was great, Joe seemed very personable, and knowledgeable. That was not the case with the worker he assigned to our project. The person sat around on the clock and waited from Joe to show up to show him and help him with a lot of things. That, along with the delays made the installation take longer than expected, which is not a huge problem unless you are being billed by the hour which we were. I felt a little price gouged, but got over it. I was very satisfied with completed work, However, its like pulling teeth to get them to come back to reinstall equipment that has gone bad. Set an appointment and waited 4 hours for a No Call, No show. I will try again to call for service so our system can work as it was designed, but I dont have much confidence at this point.********************************************After my initial review, Joe contacted me concerning the missed appointment. It was not on his calendar. I understand, we are all human, we are prone to some errors and mistakes happen. He apologized for the mistake, and vowed to to whatever he could to make things right.I was very pleased an impressed that he took the time to respond and was genuinely interested making sure that his customers are satisfied. His office scheduled another appointment for Joe to come out and troubleshoot my issue. Joe went above and beyond, fixed the initial issue, checked things to ensure that what I though was the issue was indeed the issue, and the only issue. He also helped with another issue as well. Everything is back to the way we wanted it. Joes attitude and actions to make sure I was satisfied AFTER the sale. Joe turned my attitude. Earlier, I said I didnt have much confidence, but now I do. Its AMAZING what a persons commitment to customer service can do to change a negative into a positive. Thanks Joe!
Absolutely loved my experience working with this company. Customer service was phenomenal. Came out to the house, quickly installed numerous security and video monitoring systems and even added in a remote garage door system last minute. Prices are more than fair and everyone I have come into contact within in the company as been a pleasure to work with! Would highly recommend to anyone!
We have been a customer of Amped Security for over 6 years now. Seldom do you find a company that treats all customers like their friend and/or family, but I have to say we have always received the best of service. On several occasions Amped security has gone way over and above the call of duty, even after hours and on weekends they have been there for us. It is evident by their actions they truly have a genuine concern for customers putting the customers best interest first. We appreciate Amped and recommend them highly to all searching for the best systems and service on the market.
I have used Amped Security for our alarm and camera system and they are wonderful. I have worked in customer care for years and these guys are top notch in their service. Joe and Corey are very professional and do quality work and are on time or notify you if they are going to run late due to another job taking longer than expected. They answer any questions you have to where they make sense and not some high tech language. The ladies in the office are also great. We highly recommend Amped for any security needs.
We have been with amped for 4 years now. We have had 2 houses under their care. We recently upgraded to their newest technology. They were very honest and informative on how it worked and where the new systems needed to be placed. They gave a 30 minute heads up courtesy call. They arrived in the early part of their time window. The installers were very knowledgeable, clean, and nice. They gave us a great tutorial on our new doorbell camera and how the new app worked. The system is far more advanced than anything I thought I could afford. We cant wait to add some more of the extras soon! We love the new system. Thank amped!
Joe and his staff are always so helpful and friendly. We’ve been a customer for over 3 years now and not a single complaint. I would highly recommended them to anyone! Excellent service!!!
Always available on the phone and flexible with the scheduling of my alarm installation. Technician was very knowledgeable and quickly set up my system, which I havent had any issues with at all. The system has worked flawlessly. Very user friendly and great customer service.
Great experience with installation, customer service, and they use high quality products. Cory and Joe were very knowledgeable, patient, and answered all my questions.... multiple times because I couldnt get it straight in my head long enough to explain everything to my husband. Lol. Definitely happy with the service so far.
We have used Amped for a business and for our home. Customer service is the best. They are always friendly and very helpful. When we have had issues with equipment it is fixed right and promptly. Would recommend them highly.
I had received several quotes for surround sound installation as well as mounting the tv above the fire place. I called AMPED Audio for a quote and Joe (owner) arrived in a timely manner. Joe was extremely professional and provided me with a great quote that was $800 less than the previous quotes I had received. The equipment he used was top of the line which far exceeded my expectation. On the day of the installation, Joe and his technician showed up and went to work. I was very impressed out how Joe rolled up his sleeves and went to work installing the ceiling speakers along side of his technician. I have huge respect for a business owner who doesnt just sit back and watch his employees do all of the work. With that said, I couldnt be happier with the installation and the equipment he used. AMPED Audio has definitely earned my business for life and I will pass their info out to all of my friends and family. Thanks again!
Amped was great at turning my extra room into a theater room. Great service and advice, these guys are sticklers for the details. Went above and beyond to fit equipment and features in my price range.Thanks!
All I can say Joe and his team accommodated me and is one of the most fair businesses in the industry. I could only have a Saturday appointment and they made it work. Had the alarm and video system installed in about 4.5 hours which was excellent service. I would recommend Joe and his team any time to any one in the local OKC area. Thanks again.
We recently had Amped Audio install a media room for us. We were extremely pleased with every single aspect of the process. It was obvious to us Joe takes great pride in his company, the quality of his work, and most importantly the customer. They were very specific as to the job they would do and they did what they said. They arrived when they said they would arrive and always called ahead. Joe never left each day until I was completely satisfied. They went above and beyond in several areas and the customer service was outstanding. You dont find companies willing to to do the things Amped Audio are willing to do these days. Listen if you are in need of any kind of home/business security or audio/video work this is the place to call, you wont be disappointed. I would highly recommend them to anyone.
Joe and his team were great to work with and provided excellent information for my family to choose a security system for our needs. Quality installation and great customer service! I highly recommend Amped Security!
Great customer service. Technician was friendly and answered all my questions I had.Monthly rates are affordable. I love the alarm app that goes with my alarm. Very easy to use.I have referred them to all my friends and family
We have been with Amped Security for almost 2 years now and have been very pleased. Very professional and friendly, and offer some really neat services and products. Highly recommend them!
I love my new security alarm system and cameras! The installer was so helpful and patient teaching me how to use it all. I would recommend Amped Security to any one wanting an alarm or cameras.
AMPED Audio Video Security Just Installed my new 2GIG Security & Automation System, Smart DoorBell camera, Smart thermostat, Smart Deadbolt Lock, Garage Door opener, Smoke Detector, Carbon Monoxide Detector and Smart Light switch. Joe and His technician was very helpful and extremely knowledgeable. Love the new system. I Would highly recommended Amped Audio Video Security to all my friends.
Ive had AMPED Security for four years now and truly enjoyed the relationship. They have always met my security equipment and service needs in a timely and cheerful manner. They have been courteous and taken the time to answer my questions. If only others were as professional, thank you AMPED.
Amped Security is the Best company I have ever used. They are very professional, but very personable and caring company. Joe is a awesome owner. He is always willing to help and will work with anyone to feel safe. His Comany also installed our 65 in. TV with surround sound system, went out of theIr way find the correct wall mount. They did great work and even cleaned up after themselves. Would recommend this Company to anyone.
First of all I never leave a review but felt led to after such a great experience with Joe and Corey. They are first rate guys and a first rate company. I promise you will not be upset if you work with them!
This business is always very professional and personable. Able to make appointments as soon as possible and is reasonably priced. Would recommend to anyone.
AMPED provides the latest and greatest in home security and automation technologies all with outstanding customer service. A flat monthly fee for their services is greatly appreciated as well. I didnt feel nickeled and dimed as with so many other companies. They treat customers very well to keep them for life. Would highly recommend their services.
Excellent customer service and workmanship. Very responsive to any concerns. Reasonable priced and great system for notification by a two way response communication system.
The Alarm system is awesome,I love being able to add and delete people giving me more control over my alarm and day to day activities. Thank you guys we love the system. Andy Valera
New system works great. Professional installation is the way to go. They really helped us understand the system and got us set up...faster and better than I could ever do.
Amped put the security system in our house. They also came back to add in cameras. They have always been very professional and courteous, and really went the extra mile to make sure we knew how to use all the equipment. Support a local OKC company and go with Amped.
Have always had great and speedy service from Joes company. Have recommended to many people, including new renters when we get them in our properties!
Great experience. Every time I call they are fast and efficient and always willing to go the extra mile to help. Very afforadable security for the peace of mind.
I have used Amped Audio Video Security for many years, I cant rave enough about Joe and his staff. Not only do I trust them with my home but with my business too. I would and have recommended Amped many times.
Cory came back in the snow with the temperature in the teens to complete the work at our home. He found 2 bad smoke detectors that were causing our alarm to go off in the middle of the night. He was able to replace those and solve our problem. We really appreciate the fast service and extra effort to even show up in the snow.
I thoroughly enjoyed working with AMPED; great prices, professional installation and courteous customer service. I will recommend them in the future.
We have been with our alarm system for many years & had many problems, called their office several times for a service call only got a real person twice the rest of the times got the answering machine left a message requesting a service call sometimes they would call back but most of the time they did not, so we started looking around for a more reliable company.My brother & sister in law recommended Amped they have been with them almost 2 years so we did, Jo Norton came out gave us a quote & explained the system we were very impressed with his knowledge, so we went with them, he answered all of our questions & explained everything about the system.We are very happy with our new system it does so much more than the old one plus it all works, we would definitely recommend Amped Audio Video Security.Tom & Kathy CupplesMustang, Ok
I have been a customer of Amped Audio Video security for years. Joe and his staff are excellent and I highly recommend them.
Great customer service, willing to go the extra mile to take care of customer needs. I have used AMPED at home and at two separate business locations and have been 100% satisfied with their performance.
I left the house today and I forgot to close the garage door after a few minutes I got a notification on my phone from my alarm company Amped Security letting me know it was still open so I closed it from my security APP. Thank You Guys you are awesome!!
As always, the customer service is very friendly and helpful. Would definitely recommend
They have been great from the get go! Service and follow up was outstanding!
Great customer service! Had a problem with my alarm and they were able to get me in the same day!
They are the best,joe is a hard worker,dedicated,and mitzi is professional.
I have been using AMPED Security for about 3 years could not be happier.I would highly recommend Joe and his staff
Excellent service! Weve never had any issues with their system or services!
Very professional! Did a great job setting up and integrating multiple systems.
Great service! Love the system and the price !
Very good company, Joe Norton, is polite and professional. A pleasure to do business with.
The lady in the office is rude. Impossible to get them back out to help with issues. Sold my alarm serving to another company without notifying me. So much for home safety. Find another option.
Customer service was great done in timely manner
A+++ They are always there when I need them! Install, issues, reprogramming my doorbell! They have my Highest recommendation!!! Thanks Amped!
Very Professional! Friendly!
Great service!!