I have been using Fowler Service Dept, working in particular with David, since I purchased my Jeep 2 years ago. He is top notch. I highly recommend.

Fabian from the service department is awesome! He is the only one I will ever request, always getting my car in as soon as he can even when its a last minute call. He even makes sure it gets cleaned. Great customer service! Definitely recommend Fabian for any service needs.

Smooth transaction from sales (Chauncey lee) all the way to finance. Fair and ethical treatment. I dinged it a star because of mixed answers on when the truck would arrive at the lot. Overall would recommend Fowler Dodge to everyone. Would do business again.

Scott bent over backwards to make sure I had a positive experience. He has exceptional customer service skills and is an asset to Fowler Dodge.

Great experience choosing Fowler - back in 2014 when I purchased my car, and in 2021 when I brought it in for some routine upkeep and body repairs. They (service department) were great to communicate with, texting me updates throughout the process which I very much appreciated. I worked with Dustin and he was fantastic. He was able to get my final price down 40% when it was time to pick up, which was an unexpected pleasant surprise. From the simple appointment booking process to the friendly service people, I would choose this dealership over any others that I know of. 5 out of 5.

Overpriced for the service they suggested. Decided not to do it there because I found a mechanic that would do it for half of the price. When I told the servicer I would not be getting it done there his toned changed and was so rude. The call taker first quoted me $85 for diagnostic but when checking out I was told it was $175. For doing nothing.Will not be coming here again

The salesman Jesus was informative without being pushy. I greatly appreciated that. They were able to meet me at my terms and got me everything I asked for. I love my new car and would definetly buy here again.

We had such a great experience with Fowler Dodge! Chauncey was awesome to work with and made us feel welcome! He has definitely earned his millions of employee of the month awards honestly! Even when our new car was getting detailed another employee let us take his vehicle to lunch instead of us waiting for the new car to get finished. Everyone we dealt with were so friendly and the process was easy from start to finish!

Thank you Brian for doing a great job and taking the time to show me how to use my tire tool and unlock my spare tire. Brian did everything and a very timely manner. My truck came out sparkling when he washed it. Much better than it did the last time I came in and it was washed.If Brian is there next time I come in I will definitely ask for him.

Always like coming here for service. Week days are best as people are working and they are not as busy. Takes just a little longer for service than a quick lube but far better work. The prices are good. Like the fact that a true mechanic is inspecting my vehicles.

Trent was great and kept me informed while my truck was getting serviced. Ill be back!

Brian at Fowler Dodges service department took great care of us. Both my husbands car and daughters car were brought in for service. Brian went above and beyond tracking down a part needed for my daughters Fiat.He kept us up to date on repairs, and the work was done in a timely manner. Brian made it a wonderful seamless experience and we are happy to know that such a great place is nearby for any future service!

Kirk was great. Called to let me know beforehand the work they were going to do. Got it fixed quick and my Jeep is running great. Thanks again

I would not recommend this service department. On two occasions now they have asked me to authorize them to perform considerable repair services for nonexistent problems. This time, they indicated there was a torn boot on the ball joint, and the grease had leaked out, so the lower control arm needed to be replaced. I’ve confirmed with two other qualified mechanics that there is no torn boot, and the ball joins are rock solid and in no need of replacement. No signs of leaks, grease or tears of any kind anywhere on the truck.

So nice, very friendly, totally AWESOME!! This is our second purchase here, and there will be more Im sure!!

Chauncey is the best! Great service and they got me in and out quick. Staff was nice and helpful. Everyone had a smile on their faces. I absolutely love me new Jeep.

I purchased my truck from Fowler Dodge a little over a year ago and got an exceptional deal with very little haggling, I have been referring friends and family to them whenever possible. I recently made an appointment for my 2nd oil change and a tire rotation, they greeted me upon arrival and started the process right away. My truck was ready to go in less than 1 hour. The staff was professional and courteous (as usual) with a follow-up contact after the service to ensure I was satisfied. Fowler is the best dealership I have ever used for sales and service. Highly recommended!

The service advisor Fabian was very helpful and took car of my vehicle, and if there was a delay on a part he personally called me to insure that my vehicle will be up and ready in no time. Fabian even made sure my car was cleaned and detailed. My car was fixed and drove out of the lot looking brand new. Thank you Fabian.

Tate was awesome he listened to my needs and worked with me to find the vehicle I was looking for. Never pushy and always respectful. We drove three hours to get to the dealership and Tate had us in and out around an hour. I won’t hesitate making the trip for my future purchases. Also he’s an amazing artist so be sure to ask about the cool stuff he has created 👍🏻

Keaton helped me, he was super nice, professional, and knowledgeable. He was able to answer all of my questions and walk me thru the process. He showed be features on my Jeep and how to use them. The whole experience was wonderful. I love love love my new Jeep! Thank you Keaton and Fowler Jeep!!!!!

We have a 2018 Jeep Wrangler that is still covered with an extended warranty. We bought the Jeep with a little over 3000 miles May of 2020. When we purchased the Jeep, there was an issue with the auto shut off button that we returned to the dealer (NOT Fowler)for. They had the Jeep for over a week and didn’t fix the problem. We ended up driving the Jeep for the last year with the problem because we couldn’t be without it that long again, as no clean loaner vehicles were available. The Jeep had the electrical problem that, after doing the research, I found to be common with this year model. This eventually caused it not to charge and completely shutdown on us in the middle of the road one morning. I spoke with Fowler and they said they could have it fixed within two days. We had it towed to them, and they called the following day and had the Jeep fixed! Drove it off the lot as good as new!

Joel helped to work one of the fastest and best deals I’ve ever been involved in at a car dealership. I came in for an oil change and alignment on my 2014 Ram and left with a 2020 Ram with a lift! They gave me a great deal on my trade and finance was a breeze. I already used Fowler for service and now I’ll use them for my future automobile purchases! 👍🏼

Shanda was so helpful and amazing. Love her energy and how committed she was to help us. Truly kind and knowledgeable, felt secure with her.

Our sales guy Joel was AWESOME! First time we went in we told him we were just looking. He didn’t pressure us and answered all our questions. We came back 3 weeks later and bought our truck…awesome experience! Thanks Joel!!

The service of my vehicle, the communication of the issues, and my interactions with the staff were all well above expectations. I would feel comfortable coming back to this location if the need arises again.

My wife and I just stopped in to look at a Jeep Wrangler. A young man named Braden came to help. My wife went to test drive the Jeep and I stayed back to talk to the manager who also came out. I explained to him what I was looking for due to the Long commute to work every day. Long story short we left there 3 hours later with a Jeep Wrangler for my wife and a Chevy Trax for me. One of the things I hate is buying a car because most salesman want to hurry to get the sale and move on to the next victim. It wasnt that way here. Thank you so much team Fowler for a job well done, see you again in 2 years.Thomas and Mary

Sales man was very nice, helpful and polite. Fiance man was very nice and helpful. Tried very hard to get the payments to where we were comfortable. With a little help from the Boss we l happy.

Great service and everybody was helpful. Got my car built and delivered fast. I was updated about the car frequently and no issues.

This was probably the best car buying experience I have ever had. Ron was very professional, but also personable. He explained everything and was patient and caring. He was as happy for us as we were and it felt good. I would definitely remember this experience and him. The finance manager was also incredibly attentive and professional. He too made us feel comfortable and was patient explaining every detail. We will definitely recommend them and come back for any future business.

We have two Dodge Challengers and a Dodge Ram. We always receive fast, friendly and reliable service from this location. Our service advisor, Scott, is very trustworthy and ALWAYS goes above and beyond for us!!! We won’t take our car anywhere else!

I have no complaints I’ve always had fowler dodge do my service on my vehicle and Fabian you are the greatest to get it done thank you very much

We were traveling I40 and had an emergency with our tow vehicle that was going to leave us stranded a long way from home. We called the Fowler Dodge service department and explained our situation. They were so accommodating, understanding, and went the extra mile to ensure they could work us In To get us taken care of. Antonio, David, and the entire service department staff were a God send and we thank you wholeheartedly. You will not find a better group of people to deal with. If you want to do business with people who genuinely care about their customers, Fowler Dodge is your go to Dealer.

If you’re looking for a Wrangler go see Megan and Steve at Fowler in OKC. They were awesome when I purchased mine. They are very knowledgeable and can answer all of your questions. The service department has been fantastic as well. They are fast and friendly. I’ve never had to wait to get service.

I’ve taken my truck here for every service since brand new and had all my warranty work that’s needed done through them aswell. Last time it was in a did have a wheel get damaged by the tech, they immediately called me to let me know what happened and said they where going to get it fixed which they did and it looks brand new. Mistakes happen but at least these guys will admit it and fix it right away with no questions asked, what else can you ask for! They will continue to have my business as long as I live in OKC! Not only because they are honest they also do good work.

If you need good customer service contact Dustin at Fowler Dodge/JEEP. He will go above and beyond to help you. I had a bad leak caused by a screw that couldn’t be repaired, needed a tire, he was able to get me one the next morning and had it installed and rotated my tires. Thanks Dustin!

Our 4th vehicle bought at Fowler Jeep. Always excellent service and the team makes buying as easy as possible. No pressure tactics and reasonable to work with. They are always our go to for Jeep purchases.

The customer service of the service department was great. However, I spent a good chunk of change on a software update on the cylinder deactivation system on my Chrysler 300 that did not solve the problem.

Very helpful and friendly. Since we first walked in they weren’t aggressive with sales and made sure hey showed us what we wanted.We didn’t make a deal the first time but we went back and they made a deal. They were very professional and helpful to make sure our experience was great. I recommend them

The service department was great, they got me in quickly for a recall issue and even shuttled me to another appointment while they worked.

We highly recommend Fowler Dodge. Our salesman Antonio was very professional and efficient in accessing our needs. Once we made a decision the process went very quickly and smoothly. Overall, we were very pleased with our service.

The new management is amazing! We had gone 3 years ago to purchase a Jeep Wrangler Sport S and had a horrible experience with a salesman and never went back. We recently went to look at the 2021 Overland Gladiators and went home to sleep on it. Decided the next day we wanted to go and get the one we fell in love with and the transition was amazing. Jesus Vallecillo was our salesman and he was great! He was very blunt and honest with us. We made the purchase and left happy and well treated. Will definitely recommend this dealer and salesman.

Thanks to the awesome service that we received from Fowler Dodge. Philip and the guys was amazing and me and my wife are very pleased with our new rides. Love the Gladiator and the Grand Cherokee.

I just walked away from Landers Dodge in Norman a little upset with there internet advertising. I had purchased 3 vehicles from Fowler dodge In the pass so We decided to stop and see if they had what we were looking for ( picking or slim) so while I was waiting on the salesman to come back with car keys my wife wondered over to the used car lot and found the truck we were looking for. Not being a very patient man we started the process of negotiating for their truck and this is where I got caught by surprise when they brought out a brand new truck loaded with 95% of the features the used truck we liked had on it, they said the new truck was in our ballpark and give us 2 options to think about. We went with the 1/2 year old truck with 11,000 miles on it but was great full for the little extra effort they showed us. During The negotiations I never felt overwhelmed or like I was about to get up and walkout, I actually felt like I got a good deal.

Work is always good. I dont understand why my truck has to sit 24hrs before a tech can look at it when I had an appt. Reason I received was theyre behind. Well if behind dont make new appts until your caught up. People cannot be without their vehicles for 2-3 days.Otherwise. I dont have any issues with Fowler and will keep using them.

The service was performed on my truck professionally in a reasonable amount of time. Fabian was courteous and helpful.

I had a problem with the differential in my Jeep as we traveled through Oklahoma City. I called Fowler late Friday afternoon. We had to leave Sunday. I had no hope of getting anyone to even look at it on a Saturday, but the Service Advisor said bring it in and they would fix it. They did exactly what they said they would! Even took me back to my RV Park, 17 miles away. Texts kept me informed. Nicest people, there! And it was a reasonable price. Thanks!

This was by far one of the best experiences I had with Fowler Dodge. Just came back from deployment and they took care of my car and me. I really appreciate everything that they did.

Thanks to Wil my sales man an the two sales managers Mitch an Camren. I’m a very satisfied customer an will be sending all who inquiries in a vehicle to Fowler on 240 in Oklahoma City. Thanks guys y’all rock an was very detailed an consistent on perfection of customer service an sales. God bless the team at Fowler

Place was easy to shop and no pressure whatsoever. Good prices and fair closing.

Salesman Joel did a great job finding a truck for my budget, nice and friendly and wasnt pushy !!! Finance did a great job as well keeping my payments within my budget, all around great job yall !!!

Great sales team to work with. They were very helpful and not pushy. We searched for months and finally We were able to order a new jeep wrangler just how we wanted and Jesus kept me updated all through the build process and delivery was easy and paperwork quick!

After owning my Jeep Wrangler for one year now I wouldnt change a thing. Megan is a great sales rep and she has followed up several times to see how I like my new vehicle... would and will do it again...

It took awhile for my vehicles parts to come in because its a specialty order, but they fixed my two airbags for free witch I think is awesome..Dustin was my supervisor and he was respectful and worked hard to get my parts sent in, hes definitely the man you want to see in the service section

The repair itself is fine I suppose, but the service and communication was terrible.Dropped off vehicle 7:30a Monday and was told of 24-48hr wait for diagnosis. I called Tuesday in hopes it would be closer to 24 rather than 48. Not so much.Wednesday I called but my service salesman (David) wasn’t available; asked for another service salesman but not available; asked for service manager and you guessed it....not available.I told the receptionist to have my truck and keys up front, and I’d be there to pick it up in a few minutes. In minutes David was suddenly available and called me back. He assured me the diagnostic check would be done within two hours. It was not.I received a text later afternoon (a call would have been better) with the recommended repair and a list of other things to spend money on. I called for details but David was not available. I went to the store and told David I was upset with his lack of communication and avoidance.I get it, the whole world is turned inside out right now, but that is no excuse. You can be behind, make mistakes, and totally screw up as a business or as a person. I’m okay with that, but I am not okay with the arrogance of thinking you don’t own it and that you think you don’t owe honest communication to the one paying the bills.On that final call I was assured the truck would be ready by 5p on Thursday. Imagine my surprise when it wasn’t. Finally able to get it picked up midday on Friday.This could have been a 5-star review if David, the receptionist, and Fowler Dodge hadn’t played cat & mouse with the vehicle I use to make a living, all week.

Scott J. in service was so amazing and knowledgeable. He helped us make a good decision in regards to a major purchase we were about to make. Him and the service dept will be where we take our future jeep to. Thanks Scott!

Amazing experience from the moment I arrived. By far the best. Recommend to anyone looking for a new vehicle.

Mitch the Sales manager and Chauncey the salesman are the best in the business. They go above and beyond to work with you.

Fabian took great care of me and my truck. Definitely would recommend him and Fowler Dodge to get your Ram truck serviced.

This is our 3rd time in the last 15 years to use Fowler Dodge. They were very friendly, professional, and quick! Jesus did a great job, all of our questions were answered timely and we felt well taken care of!!

Excellent experience with this dealership. Made us feel comfortable from the start. No pushy salesperson that just tells you anything they think you want to hear. No cliche sales pitches. They let the vehicle sell itself. The sales people actually like their owner here!I highly recommend this dealership.

From my salesman Logan to the sales managers they helped me get the new truck I wanted at a affordable payment.. Thanks. also they all wore masks so safe friendly place to purchase a vehicle

Fabian was great, grease all over my fenders,hood, door handle. Mechanic drove it with no gloves. I bought my truck 4 yrs ago from Fowler and only allow Fowler to touch it. But this visit was horrible. Now i get to clean grease off of my White paint the day after returning from the beach. Oh driving through rain didnt even get it off.

My salesman was excellent! Allowed me to process the decisions on my own and was never pushy. Was able to answer all of my questions to help me find the right vehicle. Excellent experience!

This was a very difficult repair, the technician kept working on it until he finally was able to get it fixed. Very happy with the service.

I always go to Fowler Dodge for any maintenance on my car, the service line people are always super friendly and very informative about where my car is as far as functions go. They are always quick to greet me and make the process super easy and always offer a free car wash before I leave!

I called about having transmission fluid changed and a new transmission filter installed. The day of service arrived and was shown a fluid flush/filter would be done and no filter.I corrected this with the service technician which significantly lowered my bill from over $500 to just over $260. I explained three times over the phone what I wanted.I was told it would be a few hours, but no more than 3 or 4. I call around the 3 hour mark with no one in the store picking up the phone. I call again around the 6 hour mark with the same results. I was heading out the door to drive to the dealership when I get a random call about what had happened.I was told they had to remove skid plates and such under the vehicle as if this was unexpected. To do the transmission filter, dropping the transmission pan is needed, which means removing these items has to happen. Kind of shocked as to how this was something new for the dealership who deals with off-road vehicles.This service was supposed to come with a complementary multi-point inspection. Never received this paperwork. I called about this and was told they have had issues with technicians deleting these inspections and cant seem to figure out who is doing this. I was told I would be called if they happen to find the inspection report. At this point, Im just glad my vehicle wasnt damaged.When I picked up my vehicle I was pleasantly left with the greasy paper floor guard and the wadded up plastic in the driver seat and passenger seats. I know I will not be coming back to this place for any service work.

Great service. First time there for service. Friendly employees. My service advisor was William McFadden. He was friendly and knowledgeable. He explained everything to me about my vehicle. Definitely going to use them again.

DO NOT BRING YOUR VEHICLE HERE OR BUY ONE ESPECIALLY! I BOUGHT A 2015 TRUCK HERE AND WITH THE LAST FREE OIL SERVICE THEY SCREWED WITH AND MESSED UP MY A/C!! THESE PEOPLE ARE THE STEREOTYPE PERSONIFIED OF SHADY CAR SALESMAN AND MECHANICS! Not to mention the oil sloppily dripped all over my engine bay without being wiped up at all?? A service they charge $100 for?? I don’t make reviews basically ever and I am here straight up telling you avoid this place if you don’t want to be preyed apon with wasted time and or money.

Logan Webb is awesome, he helps you find everything you need in a vehicle. I highly recommend him as a salesperson!

2 Bad experiences with service so today I’m writing review. Made an appointment a week ago. Dropped off car today at 8:45. Checked in at 1pm for update- told no update. Checked back in at 4pm- was told wouldn’t be able look at car till tomorrow. Why did I make an appointment? Won’t be going back. Poor communication and customer service.

Very happy with efficient on service to my 2018 Grand Cherokee Jeep, both Advisor Dustin Gregory and mechanic Raymond Haynes are both great to work with, highly recommend them

Pulled into the lot in pouring rain just to see what was available. I found exactly what I wanted color and all! My sales lady was Norma, she was patient with my decision making, she let me drive my Jeep as long as I wanted, showed me all the functions and was speedy with the paperwork. This is our 3rd vehicle to purchase from here and won’t be our last.

I had no problems dropping my truck off here to be fixed. They do a superb job. Good and friendly people. Thank you Fowler for another great job well done.

Shawnda was amazing. She walked us through every step and made sure we were comfortable with our decision. Shes awesome! And Josh, the finance guy, explained everything to at. Thanks to all that helped us purchase our new car!

Chauncey Lee is a great salesman. Listened to what we wanted and didnt try to talk is into a higher priced truck. They made the whole process painless. This is the 3rd vehicle our family has bought from Fowler and we will buy our next from them also.

Antonio Smith was a very attentive salesperson. Was able to work what I felt like was a good trade in value for my car and a good price for the vehicle I selected. Everyone was very easy to work with from the lady that works at the reception desk, salesperson, manager, and finance.

Fowler dodge has always did an outstanding job with my vehicles and they treated me like family. My service adviser Fabian is by far this best and he is really interested in our needs. Thanks Fowler dodge for always being there.

If youre looking for good customer service, Fowler Dodge has been a good place for me. My most recent experience involved new tires, an oil change, and other required maintenance to get my car in good shape for anticipated road trips after being shut down for a year due to the covid19 virus. My new tires had to be retrieved from elsewhere & the additional to do list items required my car to stay overnight at the dealership. The dealership has a shuttle service that will take you home or to work within 20 miles. Instead of waiting at the dealership, I was able to be at home taking care of business while my car was waiting & being serviced. The dealership delivered my car washed & shiny to my home the next morning. I can recommend Fabian in the customer service department. He cares about his customers. My go to guy in sales is Dustin. I think he is a manager now, but when I bought a car from him he was not pushy & pleasant to deal with. I know some people like the car buying experience. I am not one of those people, but its good to have a place to go that makes the experience less painful. Bottom line... .check them out. The pressures on them to live up to the rating each day & with every associate.:0)

I had a great experience buying a Ram truck. There was no high pressure sales and I left feeling like I got a good deal.

The sales staff did an amazing job from start to finish, she was very knowledgeable and eager to do her job the experience my wife and I had at Fowler dodge was exceptional. I would recommend going to Fowler Dodge to anyone looking for a great buying experience.. Thank you Reagan

Stopped into Fowler Dodge today to look at trading in my Jeep and was quickly met with humble service. While what I came to see wasnt on the lot, they made accommodations to test-drive an equivalent...and I ended up buying that one because it was perfect! Negotiations were fair. Would definitely do business with them again.

Fowler has always been our go to when it comes to buying cars. Chauncey always goes above and beyond to help us get exactly what we want! Always fast, easy and to the point. I just recently purchased another new car and could not be happier! Thank you Chauncey and Curtis for all your help!! Thank you Fowler!

Fabian took care of us quickly and even provided a ride to a local restaurant while we waited. Well go back again

The service department is run very well. I was greeted right away, received updates and was able to pick up my vehicle at the end of the day.

I brought my car in after the airbag light came on. They didnt have a loaner vehicle, so I had to bend over backwards just to get the car to them. Since this is my only car and they didnt have a loaner vehicle, I told them that I needed the car done by the end of the next day. That didnt happen, so I had to leave the car with them a second day. After all that, they finally called me and quoted me over $2,800 to fix the airbags. I cant afford that, so I ended up having to pay a diagnostics fee, which they refused to waive despite all the issues I had related to not having a vehicle for two days. I paid the fee hoping I could call FCA Customer service and get some kind of cost assistance. My car only has 78,000 miles on it, which seems soon to be having safety issues with, but they were unwilling to help. I usually get Chevys, but decided to give Chrysler a try last time I was looking for a vehicle. I dont think Ill be making that mistake again next time Im looking for a vehicle.

This review is only for Fowler Jeep Service. Very professional service that was prompt & courteous. Could not be more satisfied. ✅✅😀😀

I arrived at Oklahoma City airport to a truck that would not start. After unsuccessfully trying to jump start it I took my key to Fowler dodge to see if I had a faulty FOB. I was assured the key was fine. I had my truck towed to the service department and 7 hours later they determined it was my key . They wanted to charge me an exhorting rate for the key which was not even a fob key. The sales department was wonderful I can not say the same for the service department. A simple key replacement was a tow bill and an 8 hour day at the shop waiting .

They always do great work taking care of my car.

Once I got established with the customer service tech everything was very good! Host name is Dustin kept me posted on the progress of my car a got my car fixed in a timely manner.

Thank you so much to Fowler Dodge and Reagan for putting an end to our hunt for a work truck. I literally was able to watch my daughters choir concert while texting and finalizing the deal. Great job meeting me where/how I needed to be. Most companies dont pick up on that at all. Driving 4 hours to find everything as described and waiting was awesome. In and out, back on the road. Everyone was personable, professional, and down to earth. Id definitely drive 4 hours one way again to do business with you all!! Thank you.

My husband took me in for my birthday & met Joe Roberts. He was very helpful & knowledgeable.

My service at Fowler Jeep Dodge in South Oklahoma City was a positive one, excellent in Fact. Brian, who waited on me was prompt and helpful getting me in and out quickly he gave me the vip treatment wish all dealerships were that great to work with.

Fowler Dodge has been excellent in all aspects of my purchasing experience. From the first handshake with my salesman, Tate, to finishing up in finance. I have also had previous experience with the service department, so I am sure I will continue to receive excellent care for my new Ram 1500 Laramie.

Everyone was really nice.Kirk was very helpful explaining everthing in an easy way so I could understand.AND Courtney was Really Really Nice.She drove me home when I dropped My jeep off and picked me up when my jeep was ready.Definately⭐⭐⭐⭐⭐ × 10!THANK YOU KIRK AND COURTNEY

Our salesperson and manager were friendly and courteous. Our experience was top notch! Thanks Antonio and Mitch.

I had the best experience buying a car here .. Thanks to the amazing Reagan. She was amazing and very professional and knowledgeable. I will recommend all my friends and family to go see her. Thanks Reagan you treated us like family and now we consider you as family.

The staff was exceptionally great in helping me as soon as I pulled up to the lot. Chauncey Lee my salesman helped me Through the process and was great!!!! Has an active duty United States Army soldier I really appreciate them taking care of me in a timely manner and I definitely recommend others use them for their future car needs !!!!!

Had my oil changed. Great service . I had an appointment for 1130a and it was not taken right in to do until 35 minutes later. Not sure what good it was to make an appointment at that point

William at Fowler dodge was very helpful and kept me up to date on anything that was going on with my vehicle!!!

Well I purchased my new 2020 Ram 2500 at the end of January. I now have 5000 miles and really want to make sure maintenance is done on a regular basis. Made an appointment for 1100 am and I’m being told it takes 1 hour 45 minutes to do an oil change and tire rotation. Once my free oil changes are up done with Fowler. I had a horrible experience with their finance department because they did not have their act together. Oh my credit score was not the issue. It took three weeks for them to pay off my old truck and get my loan figured out. Lots of my valuable time wasted! Why schedule appointments if you can’t keep them. They said well we are backed up!!!! Would have been nice to know when I checked in 10 minutes early they were running behind! Oh I forgot when purchased my truck and had all these issues I asked for a rep from the dealership to call and nothing!!!