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Assist Wireless
1415 SW 59th St, Oklahoma City, OK 73119, United States
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Assist Wireless
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Ca
Review №1

Everyone was very helpful... And They were very busy.. But Had very pleasant attitudes.. Handled everyone who came in professionally and officiant.. Thank-you for your service and You have a New satisfied Customer.. Have a great Day.. Cassandra Pedro..

Ji
Review №2

They were fast in getting me in an out

Ra
Review №3

It was working good than when it switch over my phone went creasy and cannot take pitchers and cannot my app setting for screen settings the stores area not open and can not get threw to 611

Gi
Review №4

This place is great for people who need a phone that has low income.

Te
Review №5

I took my old phone in and she put a sim card in it and now i have a phone cool.it took like 15 minutes

De
Review №6

Got my friend a phone quick.

VE
Review №7

I didnt have to wait and the gentleman who helped me was very professional and yet he was funny. I truly appreciate the way I was treated and I enjoyed the experience!!

Ch
Review №8

What I like about Assist Wireless are the employees they really do go above and beyond and do everything they can do to help the customers get what you need.

Ta
Review №9

Agent was very helpful and courteous!

Ja
Review №10

Helped me figure out everything I needed to know

Pa
Review №11

Assist texted me and asked me to share my experience at their store. Well, my mother taught me that if I couldnt say anything nice to say nothing at all! At this time I decline to say anything. 😶🙄😬Funny I couldnt post without giving 1 star they didnt have a half star. Note: I was forced to give 1 star!😑

Mo
Review №12

Couldnt get service because their internet was down so couldnt process my application!

to
Review №13

Kineshia was wonderful to deal with. She helped me fix my issue and made everything make sense! I’d recommend her and assist to anyone. Thanks Kineshia your awesome

co
Review №14

Guy is fast at his job but is rude

Jo
Review №15

My phone isnt working right and the battery runs down quick not pleased

Mr
Review №16

This store usually is good but today was not the case. The associate was rude and did not come across friendly or concerned for my issue. She was more concerned with everyone wearing masks and not the complaints of the customers. I made a payment and requested to pay full balance and there is still a balance today. There are no upgrades and my data dont work and my voice service is barely exists. Just not happy with this company overall.

El
Review №17

I have always had a good experience at the store but I dont like the new plan the assist has now. Completely was good with the old one that I had.

Ja
Review №18

The lady was nice and courteous and she helped me with whatever I needed I would go back to that store

Ca
Review №19

Very rude and the phone she gave wont stay charged... Went back to fix the problem then she said she couldnt help cause of warranty

Mo
Review №20

Need better people in to help that no more

Ri
Review №21

Quick n simple took me about 5 to 7 mins tops and I was out the door with my new number

Ca
Review №22

I have had nothing but great experience with the lady who works at this location. She puts up with a lot of rude people. But also she has people who comes in and makes everyone laugh with stories...

Ha
Review №23

I dont know about any body elses experience at this store, but they have always been professional, curtious, respectful,and the manager has always helped resolve any issue that may arise. Thank you!

Te
Review №24

Not a good place to do business with, rude and unfriendly.....bad place!!!

Ke
Review №25

Sales associate was knowledgeable, courteous, and helpful.Kudos to the staff at Assist.

Oh
Review №26

Fair ppl and usually sniff out the janky scammers.

Ch
Review №27

Not into veggoies

Ma
Review №28

Solve the problem did not solve the problem

Ha
Review №29

I dont want to give these guys any stars I bought galaxy six edge for 175 had insurance was told by customer service it was covered needed to go to the store and they said upgraded phones werent covered and it cost more then I paid to but the phone to fix the screen bunch of runaround I would have never bought the phone if Id have known but they still continue to charge for ins.

De
Review №30

Sim card didnt work afterwards

Me
Review №31

They were slow as turtles I wouldnt recommend that you go here theyll tell you one price and a month later is going to be sky high

Kr
Review №32

Service was terrible. Manager was rude. Would NOT recommend anyone to go to this location.

CJ
Review №33

This Assist Wireless store is well staffed with knowledgeable employees who were very helpful and friendly. Its not uncommon for places to be busy around the beginning of the month but this location handled the flow of customers effectively. A gentleman who had service through a different provider mistakenly came to pay his bill and the staff actually took time to look up where his providers closest store was. Now thats excellent customer service.

Ba
Review №34

Its ok

Sh
Review №35

Phone service is not free!

Ga
Review №36

Fast Friendly Service. Customer service representative very helpful and I would recommend Assist to OKC. Check it out!

Ri
Review №37

There are getting to be so many of these cell phone places that its hard to figure out which one is best. Which one has the best service, which one has the best phones, which one has the best reception. I dont know which one is best but I know that assist is pretty good. If you need a phone, this would be a good place to come.

Ma
Review №38

I use Tech-Lock for any lock repairs including changing the tumblers to new keys. They cut new keys 2 for 1 dollars. Some keys are a little higher in cost. They were able to replace the chip key wiring on my mothers car. It was not as expensive as other places. The employees are very nice and helpful. They will come to your business or home to change out locks. They came to our church and rekeyed all the locks on the exterior doors. They have very competitive prices.

St
Review №39

The 1 and I repeat ONE & ONLY 1 employee was very nice, calm, knowledgeable, and efficient for being ONE employee!!!! Now assist wireless does have good deals for people, especially low income people, but COME ON PEOPLE. 45-1 HR service time is unacceptable! Period. Period. Period. Now, the only reason I waited is because I had a $35 credit or it would have been deuces! Now, get the poor guy some help.....

Su
Review №40

Only store open durring covid-19 but quit with financing.

Mi
Review №41

Went to see about getting a new phone had broken mine. Terrible terrible experience changed service real quick. While I was in the store with my 13 year old the guys that were working had better things to do then help me. I waited 10 mins to be helped while the guys bantered back and forth cursing dropping the f bomb all in front of not just myself but a child at that. Was going on and on about a new Bluetooth speaker they just got in. Had it hooked up and turned up so loud you couldnt hear yourself think. One of the guys farted it stunk so bad I was gagging then sprayed so much sir freshener I almost puked. My son had an asthma attack from it. We left immediately.. we will not return.. poor excuse for employees.. shame on you.

Ri
Review №42

Everything has to be done online?, Why would a homeless person have access to WiFi or someone struggling

Gr
Review №43

The worker was friendly enough but was busy playing games on his phone when I went in and Id been there at least 10 mins before he finally put it away completely and paid attention to doing his job. Once he did put it away my experience there was good.

Da
Review №44

Good luck with these jokers....their rude you can never contact the office over the phone, you have to go in the office, which you can count on being in there forever because they get paid hourly and are in no hurry and their customer service skills really truly suck. they are rude and dont go out of their way to help, and tend to argue with the customers. I say no stars for these players but in order to post you HAVE to put at least one, so even my opinion is tampered with.

Iz
Review №45

The associates were very helpful and very friendly overall was a pleasant experience and I didnt have to wait long at all

Br
Review №46

Worst customer service ever. I had a phone in my car I wanted to see if they could set up. At first I just went in to ask questions and then I left to go get the phone and told the woman what I was doing. Went back to go in and she had locked the door behind me. There was no rudeness with me or anything

La
Review №47

Great sailor service

ta
Review №48

They have very bad customer service skills, the employees are rude, and take their time to do anything. They had a line of people and one very rude slow lady there. And dont expect them to help you with any problems or questions it wont happen!!!

tr
Review №49

1 person working an she was so rude, my daughter just left

Kr
Review №50

Heavy the csr is amazing he has great customer service. He helped my mom!

Mi
Review №51

Excellent plan thanks trump

To
Review №52

The guy was straight forward and kinc

Pe
Review №53

The phone choices were horrible at best and the girl working was very rude and she was on a personal call while I was talking with here about new service. I walked out and will never go back!!

Je
Review №54

This place sucks!!!!!!!! They have no idea what theyre doing. I called the main numbers talked to the main people they tell me to go to the shop and theyll give me a certain phone. i get there they say we only do this phone. i give them the mans info and they still want to argue about what he told me!!!!!!!

Ch
Review №55

The frist time I walk in the store it was beazee so leaf came back at 5:00 pm not so bez sing in next up show id and SSI for2018 made copy but the computer would take a picture of my drivers license he said the standard was down and come back tomorrow so I live and there was only one free phone

Ch
Review №56

Every time I frequent Assist wireless no matter the location or state I go to I end up with the cheapest child toy looking cell phone. Then Ppl dont get threre intetnet service .. DONT WASTE YOUR TIME MONEY. GO TO ANY LIFELINE MOBILE SERVICE PROVIDER. C O P. P H O N E S.

Ja
Review №57

Has always been the frienlyest place no matter what kind of customers are in there when its ur turn to take care of business its like ur the first person at line at the state fair.friendly careing to help you with what ever you need.first or last ur treated with respect and akind please thank you or is there anything else I can do for you.

Al
Review №58

Horribly rude service. The lady behind the counter treated us like we were disturbing her quality time at her computer (probably on Facebook).

Li
Review №59

Sucks. People that work for Assist do not care about helping you.

Ga
Review №60

Very Helpful! Awesome Customer Service!

re
Review №61

They absolutely SUCK! They hand you this cute little touch screen and the part thats blowed me away was every thing u need to do in it its good luck unlocking the damb thing first !!!!they say hear you go have a good day what they ment to say was hear you go stupid haha haha so their you go dont go their!!lol

GI
Review №62

This company is un business like i have drove all over okc today aand havent found one of there stores open, When i called multiple different numbers all I have gotten was automated answers from all can i just get a number to a store so i can find out if they are open before iI drive 40 miles for nothing ...i need a new phone and to pay my bill

wi
Review №63

Cant play games on my Goverment phone,,,,,they dont know

Ch
Review №64

Was having problems with phone couldnt get internet I spent days hours on the phone with customer care they never could resolve the problem. So I finally got it fixed by going in to store and BAM! Fixed. I have internet. Problem was that they hadnt switched me from 3g to LATE when I restarted my plan. Thank you

De
Review №65

Crappiest free phone ever. Like super old school no camera no touch screen I call it The dinosaur phone 😂

So
Review №66

Closes early a lot. Long lines but when its my turn i get great fast service. I prolly just show up at the bad times.

Da
Review №67

The lady was very helpful

A.
Review №68

Got a great deal on a brand new iphone and a smartwatch. Didnt take long either.

Da
Review №69

Well i had to give u a star because it doesnt give u the option of 0 stars...I went in there for a little help with my data on the phone and the gentleman that was working had no help and he was talking with another customer about old coins,asking me if i had old coins and did i want to sell them and also he had his children at work with him.It was the worst experience that I have ever had to go through for a pbone..

St
Review №70

They were very slow and I only had one person to help you

Do
Review №71

Fast and friendly!

Ni
Review №72

No help like most assist stores

An
Review №73

The staff is always on their game ty

Ti
Review №74

Because of their outstanding customer

Do
Review №75

With Assist Wireless I was unable to find out exactly how much that I was going to be charged for my cell phone service. After less than a month I was already switching back to MetroPCS.

Pe
Review №76

Apparently this location is not open on Fridays even though it clearly says 9 to 6 the live agent I spoke with said that they are not open Saturday or Sunday either even though it clearly states the store hours theres no sign no warning theres just nobody

Je
Review №77

Love it

St
Review №78

Great service

Ch
Review №79

Good service, good people

Ci
Review №80

I like this place but it it always packed.

Ki
Review №81

Not so friendly

Do
Review №82

Need more training

Je
Review №83

It said they closed at 6 got there at 530 and they was gone like the wind not a person in sight

C.
Review №84

Very helpful people and a nice place

Vi
Review №85

Always crowded. The workers are slow and have closed early on several occasions with out notice.

Sh
Review №86

Not very friendly. Staff doesnt really want to help you

Bi
Review №87

Long wait, lazy employees didnt want to get up to show me a phone.

St
Review №88

Outstanding service, phone, and accessory selections!

Te
Review №89

Took a friend . They dont have enough help

Ya
Review №90

They just gave me a used phone and charger

Bo
Review №91

The free lifeline phones sucks at this location

Ya
Review №92

Gives out used government phones

Te
Review №93

The guy here kills me every time

Ta
Review №94

Service wasnt very friendly and didnt have much of a selection.

Ji
Review №95

Its not worth the trip

La
Review №96

Cant rate this location, was next door

Ce
Review №97

The service was excellent

Ch
Review №98

Didnt get the answers I needed.

Jo
Review №99

My lowest costing carrier

Ba
Review №100

Trying to get phone while there

Information
18 Photos
100 Comments
3 Rating
  • Address:1415 SW 59th St, Oklahoma City, OK 73119, United States
  • Site:http://assistwireless.com/
  • Phone:+1 405-594-3032
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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