Would be better if they had some nice keyboards displayed. Been in many times and this time was told all their keyboards are online. I looked and they have many great boards but had no idea.

Very nice place to view music equipment or trade/sell. Huge selection on guitars/electric and acoustic. Pretty honest on trade-ins. They put the items up on a large screen for your viewing and compare current selling prices of the same item so you know you are getting a fair market deal. They test equipment as well before buying. No high pressure salesman and love the bird!

Very nice place to shop and sell,have a awesome inventory always nice and friendly,definitely a place to go to for all your music investments!!!

Great service and a selection to die for. I was looking for an American Telecaster and hadnt been having much luck finding what I was looking for but came in here and there it was

Really cool place. Wasnt what I expected from the outside. Lots of guitars and pedals. Super nice and helpful gentleman. He spent all the time we wanted with us and then he left us alone to browse. Again very cool place.

These guys are great. If you need Baritone strings, they got them, the big chain doesnt.

The most rude people I have ever met, I was being polite and asked the guy if I could see a guitar because obviously I didnt want to pick up or handle any equipment without asking and he responded with I dont know can you see it, I cant see through your eyes are you blind, because I dont if you can see I was totally mind blown I dont understand why this place is still in business I have never heard anything like that since maybe elementary school... Ill never ever come back to this place or buy anything from them .... Straight non sense

Terrible service the younger guy has zero knowledge of music equipment. First of all was very rude and pretentious. I brought a bass cab in which was perfectly fine which I sold to guitar center minutes after.He plugged it in and turned it all the way up with the lowest note and shook the building, and proceeded to say “what was that buzzing?” So I told him to do the exact same thing to one of his cabs and it did the same thing...... I understand he was probably jealous of my good looks and charisma but wow, they really should not hire uneducated scrubs of the street. If you can refrain from going to this store you should. Just go to guitar center.And to reply to your message...Again it wasn’t damaged gear! It was poor knowledge. I’m not bashing, I was simply telling the truth.

The guys working there today were awesome. They gave me some very valuable information about my guitar that i didnt know. And they probably saved me from damage to my guitar. So thanks guys. Great information

I recently ventured out to find a shop for desperately needed maintenance on an instrument. Someone recommended this place, and I decided to give it a look due to its relative proximity.First off, the shop is very nice. Tons of interesting, good looking used gear. Very nice people (interacted with three different employees).They charged a very reasonable price for the maintenance in question, and I was quite happy with the result. Will definitely be bringing in subsequent instruments for work!Thanks again!

Number one gear spot in the OKC metro. Great place, great people.

I love this place. Every time Ive ever been it has been a great experience. I took some miscellaneous drum gear up there recently and the trade-in value they gave me was very fair. I wound up getting the gear I wanted plus a couple pairs of sticks for an even trade. How cool!

Was next to cash out and employee ignored me and started helping and cashing out person in line after me. This is the 2nd time this has happened to me here.

Ive had a few run-ins with Gear Exchange -- Bought a few things and traded a few things. I have nothing but positive things to say about my experiences here. They gave me fair value on a trade, their prices are good but most of all, the customer service was on-point each time. They were always Johnny-On-The-Spot and knowledgeable.This is one of my favorite stops in OKC. Dont hesitate to show em some love!

This place is fantastic. The work they did on my guitar and service was absolutely amazing. They also have a lot of nice stuff in there. Great shop.

Nice place but bad location. If you want I-44, good luck 🙂

Love it the have good instruments

The staff here know their stuff! Prices are reasonable. Limited selection, but cool place!

They have a good selection of equipment and supplies that you need. They do repairs as well. Good selection of used equipment that changes in a timely manner. They do offer layaway. Staff friendly and very helpful.

Great experience everytime we go and cant wait to go again!! cool staff, helpful and great deals on gear and guitars! I always walk out of there with something I thought I never needed before!! definitely recommend!

Loved it here the owner fixed my bass good as new and restringed its very affordable nice equipment and vert cheap used options for music equipment and microphones

Always a very knowledgeable staff and fair prices all around. This is by far my favorite local guitar shop. Their guitar pedal selection is excellent!

Have you not been to OKC Gear Exchange?My goodness! They have a perfect mixture of new & used gear. Theyve got drum stuff, strings and things, and more amplifiers than you can shake a stick at. Theyve got electric gear and acoustic gear, they even have a bird that can sing. There is a luthier/wizard out back who can restore your neglected axe to its former glory. This local, essential business served its community faithfully during the darkest days of the 2020 Panic.You still holding on to some Stimulbucks? Get off your throne & come exchange some gear.

Great Selection. Great Service.

Needed some guitar parts. They have everything!

Great music gear. Nice people. What more could you want. Not a big Corpo chain. Really cool.

Awesome place, easy to deal with and good prices! Very friendly employees who are very helpful! My new go to store for sure!Update.I wasnt going to complain and just chalk my service experience up to live and learn, but more I think about the set up I paid for, compared to what I was told when I bought my Ibanez and what I specifically asked to be done, the more it really just angers me. Even when I picked it up and asked, it was feels good to me. Excuse me, but isnt it supposed to feel good to the one who pays to have it done. I believe the only thing that was done was s string change and maybe wiped down. Dont get me wrong my buying experience was really good and the guys working were very helpful. Just dont ever pay to get a set up to your liking, because its done to theirs it seems. I planned to bring another one in for a set up but wont waste my money.

Awesome place for used instruments and such.. Full wall of effect pedals. Nice selection of electric guitars as well. Was informed by the attractive lady working that their amp repair service person had passed away 2 years ago with no replacement. Hopefully more people will find new interest in the area of electronics repair.

Gear Exchange does all my repairs and set ups. They have great prices and a huge selection of gear. I cannot recommend them highly enough!

This has been the best guitar shop I’ve been in. The employees were very helpful and answered every question. I tried up to 15 guitars trying to find the right one. They encourage me to make a choice that was best for me. No pressure to buy. I ended up not finding the right guitar for me but this will be at the top of my list to return for guitars and supplies! If you’re in the area this is a must guitar shop to visit.

Does not reply to multiple messages

Helpful and friendly staff.

Cool shop with a good selection of guitars and accessories.

Rude and over priced junk

Great place for finding good condition used gear. I came in to buy a guitar and distortion pedal and the staff was great and helpful.

I have driven by this little shop many times. Today I decided to go in since I was off work. Im glad I did, too. This place looks tiny from the outside, but theres a lot going on inside. There is an Ibanez acoustic bass I now have my eye on! The staff is super friendly and the prices are very reasonable! Check them out!

Great place, lots of guitars and gear and great staff

I have just finished getting my new bass from Gear Exchange! So far my favorite guitar was bought there, my keyboard and my drums cymbals. I love this place! Always fair and always gracious. I appreciate being treated with respect no matter who I am. They have everything musically and at really great prices! I must say, I have not had a bad experience there and I appreciate them helping me find my sound. Great Place! Highly recommended!

They have a great selection over a wide variety of price ranges.

Very nice little guitar shop with a good selection of guitars and amps.

Their prices were reasonable but I didnt get a feeling of being welcomed there. I walked in and said good morning everyone and they all seemed preoccupied too much to say hi. I did speak to one gentleman about getting my son their first guitar and he was very polite and obviously knew his stuff. It was just the feeling overall when entering that was my only issue.

Gear exchange will buy your gear at fair prices. I have sold several items and was very happy with the outcome. Dillon is always very helpful.

I like this place a lot. The staff are very friendly and helpful and they have a lot of good deals there.

Lots of gear. Nice people. Do recommend this place

Zack and the guys at the shop always take care of me. Best shop in the state for trading in used gear. Had their tech do some work on a couple of my guitars and was very pleased. Hope these guys are around a long long time.

Very knowledgeable and always willing to go that extra mile for you!

Love this place glad they are here in Oklahoma City.Remind me of my favorite store in Seattle.

Keeping it local! Helpful staff, cool variety of guitars and music equipment.

Hands down, the best shop in OKC. Shop local!!

Cheap prices and helpfull staff definitely a good and wide selection for such a place. Great for used and new equipment. Recommend you check out this place it might just surprise you.

One of the best music stores in town

These guys are great. Theyre heavily based in guitars but they do come through with the drum hardware when I need them to.

Changing my rating to a five star. New location is super clean, not as crowded, and has an amazing selection of pedals and guitars! Ill have to stay away before I blow a hole through my wallet.Also Im glad they post everything on Reverb!

Great shop. Friendly, helpful, honest people. Lots of selection and a whole lot of Store in a small package. If you buy/sell/collect guitars, this is place is A++.

They recently moved and are still getting situated, but the familiar faces and great staff is still there. Went in yesterday as I am hunting a thin line Telecaster. The staff member there said “There is a Telecaster out there for everyone.” No words ring truer. Glad that this place exists. Keep on!

Very helpful dude ✌ answered all of my questions and pointed me in the direction of everything i needed.

Great staff a lot of products to choose from

Took a guitar in to possibly trade, but didnt find any acoustics that I really liked. Then when i got home that evening, i noticed that there was a large crack on the top of my guitar that hadnt been there before. I assume that while looking for cracks in the wood they created one. When i went back the next day, they denied any wrong doing and refused to even offer me half of what they had the day before.Tl;dr. The guys at horn trader have much more interesting instruments and also knowledge of how to handle them.In response to Zachary, the owner: you ask a lot of questions now that Ive left a review. However, had no time to speak to me during the incident. Which only furthers my frustration with your business.I live only a few blocks from your location. I own a case and always transport my instruments in professional manners. (I am a stagehand, after all.) i have transported this instrument and many others in varying climates and distances and have never had an issue before. Other than at high altitudes in extremely cold temperatures. It was a beautiful day in either late november or early december and i dont think the elements youve mentioned had anything to do with it. The guitar was examined by your staff at around 4pm and i took it out at home at around 6pm. Also the instrument was apparently purchased at your establishment in the past. Though i had no idea about that, because it was given to me by a coworker about 6 months prior to the incident.Anyways, i would call it a suspicion rather than an assumption. Because I did not look closely at the instrument upon leaving. The best i can do now is to thank you for the learning experience and move on. I apologize for the bad taste left in my mouth for your establishment. But it is what it is.

The best guitar shop in OKC!

I had them order an Emerson blender kit for me. They got it in called me and told me it was ready. When I went in to pick it up I was very impressed with their selection of instruments and audio gear. I will use them again.

Very welcoming. I know basically 0 about instruments and they made me feel like a rockstar.

Ive done business with Gear Exchange on several occasions and always found them to be fair and knowledgeable. Jims work on my guitars has always been excellent and Kurt is the man when it comes to amps and keyboards.Sometimes its worth just going in to look around. The inventory changes all the time - seems theres always something different either hanging on the wall or in the cabinets with Zachs monstrous pedal selection.

Had an opportunity to visit this shop today and work directly with Tim at the front counter. Tim and Joe were both super personable and professional to deal with. Theyve got a strong selection of gear for the size of the shop. Dont let the outside fool you. It may look small but its filled with good quality Equipment at reasonable prices. I will definitely do business here again. Thanks for keeping good service alive in the OKC retail industry.

A good, no, a great selection of guitars and associated band gear. As they deal in used equipment inventory can vary from day to day but the sum of the audio equipment was a great value. Overall, a pretty good selection and if youre on a budget this is a pretty good place to start.

I got a great deal on a guitar and they gave me top dollar on my trade! They had so much gear i couldnt look at it all. Ill have to go back when i have time.

A beautiful store in an excellent location. Gems lurk throughout. Its also very conveniently located off the 36th street exit on I-44.

I brought in a rare, hard to find vintage, tube amplifier from the 70”s, some time back, that I bought from a friend... I was referred to Gear Exchange, by another well known repair shop that couldnt quite figure out how to get the parts needed to fix it, so I took it to the Guitar Exchange shop to try and figure out its problem, No one else could seem to figure out how to fix it. Some experts said that the parts were unavailable. Other repair shops said I would have to find the same amp and then get the parts from that.Its a rare, heard to find item... You just cant find them on the streets anymore, unless someone died and left it as an inheritance... Anyway, I brought it here and dropped it off... Within a couple weeks, I got a phone call saying it was fixed and ready for pick-up.... They charged less then I expected... It still works just fine, to this day... When I first found and bought it, I had been looking for this amp since I had one back in the 80s... I wouldnt sell it for the world... Thanks for a great job, done right the first time... I feel 20 years younger... :)

They are honest, good guys and are willing to work with you to meet your musical needs. Thank you for the help.

Great crew and down to earth!!No cheap salesmen gimmicks here!!A must stop if in the 405

Excellent local spot to buy used music gear. Prices are a little high, but lower than guitar center.

Friendly staff! Reasonably prices! I rather help this local business than a major music store. Love it!

Interesting place. Good used gear. Easy to deal with. A little hard to find.

Cool place

Very cool little music shop, staff is very helpful and friendly

I had one of the worst experiences Ive ever had buying instruments!First off, the would not budge a penny on sale price.Then they want to offer 20-50% trade value. Come on! I traded a $500 guitar (used price) in for a $400 guitar, isnt enough? Apparently not, they want another $150. So basically I gave them $650 for a $400 guitar! Pay cash if you can, they wont give you what your trade is worth.I asked if they have a return policy....nope. What? Any place you buy a guitar should have a return policy. Heck even pawn shops have a return policy!Finally I asked about a used amp cover. They actually wanted more for it than I can get a brand new one shipped to my door. Seriously?!If I didnt REALLY want the guitar I bought, I would have walked out several times. Ive had much better experiences with Guitar Centers, Larsens, Honest Rons, Lone Wolf Guitars, Horn Traders, and pretty much every pawn shop in town.Now they will probably post a rebuttal about their version of how this sale went. My review is not inaccurate or misleading as they will claim. This is my review and I will never recommend this place! The ONLY reason I bought there because they were the only local store that had exactly what I was looking for.

Good small local store with a great varied selection of used gear.

Jim is the best guitar mechanic in town. The new location is awesome.

Every single thing i have bought from this store has either not worked properly, or quit over time, or a bootleg product. most notably was an interface i bought. the interface wouldn’t put out any audio from the speaker connections or headphone out. when i bought that interface i also bought a microphone, which turned out to be fake and quit working. this places return policy can be summed up by “you bought it, it’s your problem now”. the person who sold the mic to me should have been able to see that it’s a totally fake microphone. real sm57 microphones have gaps where the two pieces screw together. it was flush. real sm57’s have the info painted onto the mic. the fake one has a sticker. real sm57 grilles can twist freely. fake ones cannot. all these obvious flaws to someone who deals with gear all the time should be fully obvious and easy to spot, however that wasn’t the case. i paid full used price for a fake product, which even broke. you know your store is bad when even guitar center tests their products.

Every time I go there I have a good experience. staff is knowledgeable about products and they really help you out if you need a deal whether youre trading something in or buying something

Recently, I picked up a Kemper Profiler from Gear Exchange, which is a Kemper dealer. Fast and professional customer service blanketed my experience. Zach and Tim are very congenial and professional guys. Highly recommended!!

A lot of nice quality Gear an great PEOPLE to help you. With all your needs !!!

Great music store! This place has new and used guitar, bass and PA stuff. Good prices and a lot more used inventory than GC. They also have in house techs that can fix just about anything. Highly recommended!

So far Ive had my guitar repaired once and have had two upgrades to it. Excellent work, no issues, and reasonable pricing. Also purchased a Fender amp in excellent shape, that was half the price of a new one. Ive observed them on a few trade ins and they are no b.s. Theyll give you a fair price but understand they have to make a profit as well.

Not sure how they go about customer service there. I put 3 different offers on an item in their reverb store. I also sent 2 messages to them about the item as well. Not one response or even a counter offer.I then decided to call the store to find out info on the item. The person who answered the phone said if it wasnt a reasonable offer then theyll let it expire and they receive many messages daily and its hard for them to answer back. He then stated that I should just hit the purchase button if I want the item, even though there is an offer button as well. So I decided to ask him about the item and his response was Im looking at it now what do you want to know. At that point I asked if the price was negotiable or firm and he said that its firm.Im looking to be a paying customer and I dont understand why he was so stand offish and the lack of communication online is very offputting. At a minimum he couldve asked me what I offered and gone from there. They wont be earning my business.

A nice little guitar store with a few gems here and there. Bass selection is questionable, but they still have the essentials.

Cool spot for trading. Some used gear prices are high af.

Knowledgeable, friendly staff. Always loaded with gear. Fair prices

Very friendly help, competitive prices and nice selection. A little bit of everything at all price points. Will always support a local business over the big name Walmart of guitars. .

Excellent service, great variety. One stop shop for pretty much all your musical prowess.

The place was great, sale staff wasnt very friendly

Always fun, knowledgeable and cool staff. I recommend everyone I talk to go to this store

Great PEOPLE just great people none better, zachs,a mofo great people, him excellent

Great place with great staff.

A pretty well supplied store with some cool layer back guys behind the counter, who were knowledgeable with their stock.

THE best music store in the okc area. Never shop guitar center, support your local music store!! This place always has what youre looking for!

Zak, Jim, and Sam are everything you need fot new and used music and P.A. equipment. High end high quality guitar and equipment repair.

Zach is always fair and pleasant to deal with. Great selection of gear and a really fun place to visit!

Was under the impression that they had a repair Dept ...they do not ......or a technical advisor???? Negative .........not a 4 or 8 olm speaker for sale in the place. Used effects pedals are priced outrageous .unbeleivable for scratched used stuff ......prices actually reminded me of a high priced pawn shop trying to get new prices no thank you I wont be back and its new location Sucks I was afraid all the homeless within 15 feet of their parking was gonna steal my dog out of the car I didnt want to enter and leave my vehicle..then last but not least it took 15 friggin minutes to get out of the parking lot due to the congested traffic .....I will go to guitar center thanks but no thanks good luck with that

Excellent selection and friendly staff!

Great place to get instruments and amps. Great customer service.