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Boost Mobile
916 E US-56, Olathe, KS 66061, United States
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Boost Mobile
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Ja
Review №1

I strongly suggest doing business here. Whether your a customer looking to set up service or an existing customer needing assistance, this company and this location specifically go great lengths to make your boost experience nothing less than outstanding. All of the staff at this location put the customers first, and for that they will always have my business. I would like to thank the very beautiful Christina for helping me get a replacememt phone and assisting me with picking out a new case as well. 5 stars from me! ☺

Be
Review №2

GREAT PLACE WE SWITCH FROM SPRINT T-MOBILE TOLD US NOO WE CAN KEEP OUR NUMBERS CAME HERE AND A VERY NICE LADY MADE IT HAPPEN W NO QUESTION ASK VERY PROFESSIONAL PEOPLE AND HELPFULL WE BUY PHONES SOME WERE ELSE AND SPEND ALMOST $1500 IF WE WOULD KNOW THAT THIS LOCATION HAVE GREAT PRICES AND PHONES WE WOULD SAVE $1000 MY RECOMMENDATIONS TO ANY BODY VISIT THIS LOCATION FIRST BEFORE ANY WERE ELSE THEY HAVE the BEST DEALS BETTER THEN THE ONE I GOT at best buy Thanks for all the help

Cl
Review №3

THE BEST EXPERIENCE WITHA CELLPHONE STORE THEY ARE VERY NICE AND KNOWLEDGEABLE PEOPLE . CLEAN STORE AS WELL HELP ME WITH ALL MY NEEDS

Jo
Review №4

Hwy56 is the best great deals on services and phones very nice people we came in and everyone treat us nice and professional and help.us w all we need it thanks

vi
Review №5

Great place love the specials and lady’s are very friendly

Tr
Review №6

Christina was amazing!! She helped me get the right phone for my needs and helped me switch everything over!! It was awesome!!!

Am
Review №7

The ladies here worked so hard to fix the issues with my phone and now the problem is solved. Thanks so much. I really appreciate it.

Je
Review №8

I came into the store this evening alittle stressed and worried. I was greeted with smiles and a warm welcome! The ladies that were working tonight really made my evening better. They were extremely helpful and very knowledgeable of the products and the plans. We were even laughing and joking and it was a great experience. This location is by far the best one in the area. Thank you so much!

Be
Review №9

Christina was very nice that was pretty much best part about it she was pleasant. Prices have really gotten crazy for phone cases and screen savers. I dont know how people do it these days with the price of things being so crazy Im ready to go back to old ma bell!!

Je
Review №10

Best place in olathe great service and very nice people been w them since 2015 great deals tooo

Sh
Review №11

We were here from out of town, and the service was fantastic! Christy was able to find us what we needed and get us in and out super fast! Thank you so much!

Tr
Review №12

Great place always take care. Of my pho e and i thanks great prices and best phones

Ja
Review №13

Great place call in and Miriam the manager was very helpful and hooked me up with my new s20 thanks so much

Ra
Review №14

Christina was super helpful, patient, and very knowledgeable. First time I actually enjoyed switching over to a new phone and plan. I highly recommend visiting this location as well as her and the rest of the team here.

El
Review №15

Great costumer service Miriam call and inform me about the new change happening soon came in and she was very nice and upgrade my SIM card with no cost thanks so much for caring about the costumers and helping us.

Ca
Review №16

Christina at the olatheocation was very helpful, she took her time and gave me everything I needed

Am
Review №17

They all have been the best here. They will take care of all your needs and so very friendly. Would recommend this store to everyone.

Ma
Review №18

Fantastic person helped me out I believe her name is Cristina.. she did a great job giving me a great discount on my new phone & gave my friend store credit for bringing me in :)

Jo
Review №19

Cristina was very nice with us she call us and inform us about the change happening in boost Mobile and give us great deals on phones thanks so much love this location

Ra
Review №20

Very nice place call Miriam Sunday and explain my issues with Metro PCs and she was very understandable and got me to switch back to boost Mobile Monday morning she is very nice and patience with people highly recommend this place and the people working there thanks:)

Mi
Review №21

The ladys where amazing. Very helpful, had an amazing attitude. Will return again

As
Review №22

Come see Christina at Boost mobile! She is wonderful and helped me upgrade my cell! Thank you so much!

Ga
Review №23

Great place came in pay my bill and upgrade my phone very fast ladys been coming here since 2014 they very nice great prices

lo
Review №24

Got great deals on phones and the people are really friendly and very easy to get along with but just all out a good store

Ke
Review №25

Great place love them been coming here since 2017 they great always take care of my issues thanks

Al
Review №26

Miriam is great very nice awesome also great customer service ☺️

An
Review №27

Great place always help me w any issue great discounted phones

Ja
Review №28

I went into the boost store in Olathe off of old 56 hwy with a broken phone that i needed some data transferred to a SD card. Not knowing how to do it myself.But the gal took my phone asked me what i wanted and transferred my data for me and then showed me how to do it myself.I dont normally go to the stores but this gal was fantastic friendly and didnt get upset with my dumb questions.Differently will be going back to the store. Thanks for your help.

De
Review №29

Very nice place great prices and good selection of phones 👍 clean and very energetic people

Sh
Review №30

Ladys are very friendly great prices very very nice and understandable people they explain everything to me Thanks miriam

Am
Review №31

Great place and people love their phones and plans thanks

Gu
Review №32

BEEN COSTUMER SINCE 2019LOVE TO SEE THE LADYS THEY HELP ME ALOT AND ALWAYS GREAT DEals ON PLANS AND PHONES thanks boost in olathe

Ph
Review №33

Great service 2 young ladies working today were outstanding, had questions they had answers, very respectable

De
Review №34

A very pleasant staff and very helpful!!

Ja
Review №35

Went in and they hooked me up with a great deal for getting four phones.

Ma
Review №36

Good customer service. They are verry Friendly. And Great deals.

Ed
Review №37

I love this place great service they always therd to help

Ro
Review №38

Love how helpful you all are

Sa
Review №39

I love the service specially Miriam,cristy wonderfully lady they help me alot thanks you lady

Me
Review №40

And it is was wonderful I got a line reasonable and then I added a line reasonable and they were so kind and its a wonderful experience so I would advise you if youre going to get a phone go to boost Mobile in Olathe on Santa Fe and youll get treated with the utmost respect p

Bl
Review №41

Christina was great help and able to get exactly what I wanted, will be returning to location for further inquiries

Ki
Review №42

The service was wonderful and the lady who helped me was awesome!

Ju
Review №43

Great experience w them today, Cristina called us to inform us about our account . We came in and got taken care of :)

Ra
Review №44

We were greeted as we walked in, with fast and efficient service.

Ke
Review №45

Phone broke today so I needed a replacement fast! Got in and out in decent time with an upgrade under my plan. Christina was a great help in picking between phones as well as getting me a case and installing a screen protector (Im hard on my phones). She even took the time to look into network coverage for the rural area I live and plan options. Great experience and walked out the door with my phone set up and ready to go!

Ad
Review №46

The bets boost mobile in Kansas City..

ja
Review №47

I love this place very nice people Miriam is very helpfully with any issues I have

Ro
Review №48

Customer service was excellent on helping me today.will be a customer for a long time

Zi
Review №49

Great place best deals in town great lady’s

Ro
Review №50

I love this place very good prices

Wi
Review №51

Christina was very helpful and patient would recommend

85
Review №52

The lady behind the counter was helpful. I was in and out in 5 minutes! Thank you for fixing my phone!

He
Review №53

Erica & Miriam did a great job on helping me getting a new phone thank you ladies!!! Will definitely come back and tell all my friends!!!

Pa
Review №54

Great People buy a s20 ultra $300 less then tmobile very friendly friendly love this place

Sc
Review №55

Fantastic!!!!! I cant say enough good things about my experience. Go to this location and nowhere else. This is why I have been with Boost for 6 years.

Co
Review №56

Great customer service, good deals! Cristina is the best!

Ry
Review №57

Cristina was more then helpful! My phone wouldn’t be on if it wasn’t for her help and kindness

El
Review №58

Great place give me a bogo deal thanks Miriam

Pa
Review №59

Awesome customer service...will never go anyplace

Jo
Review №60

I went to this store and I was looking to upgrade to a new phone. I had heard of the many offers in boost mobile so I wanted to see it for myself. I walked in and a lady called Jazmin working in there assisted me in a timely manner and responded politely to all my questions. Thanks to you guys I was able to get a new phoneWill definitely take my family back to get the family plan!!!

Ar
Review №61

Great service!! Loved the phone.

ja
Review №62

After many years of doing business with this company I find the employees down a very helpful and exceptional theyve treated me with the letter dignity and respect and took care of mostly all of my problems. Merriam on the other hand is A Cut Above the Rest Ive had the pleasure of doing with her for yea.rs now and theres never been a bad situation between us what side will continue to do business with them in the future.

Za
Review №63

Dino and Jazmine provided 5 star customer service. From beginning to end it was an enjoyable experience that even produced a couple smiles! Will definitely continue to shop at this location!!!

Fe
Review №64

We were in a rush, they made the transaction fast and easy. We switched our phones from metro. Great staff, amazing prices and super clean store. Will be going to this store moving forward. Definitely recommend to my family and friends!

G
Review №65

Have had the pleasure of coming to this location for years, staff is always courteous and more importantly very helpful. Although they dont have much in variety they more than make up for in great service and pricing. Would highly recommend stopping by.A sincere thanks to Adriana, Miriam and Dino for over the years of service.

Je
Review №66

Another great experience buying a new phone at Boost. Jasmine, the young lady who hepled me was kind, helpful and professional. Thank you Boost!

Jo
Review №67

Was a VERY good experience. Awesome customer service & friendly. Upgraded my phones and added a line. Worked with me on prices. Overall 15 outta 10 stars for this store

yo
Review №68

I went to the boost store on Hwy 56 today and had the most amazing service! Jazmin was the most helpful and professional individual I’ve ever delt with in that store! Definitely recommend coming here and will be coming back and referring friends! Thank you again Jazmin☺️

ke
Review №69

My experience was refreshing. Past experiences have been less than pleasing dealing with other carriers. The two locations in Olathe run by Mr. Dino. I would highly recommend his personal touch when making phone changes and additions in the future.

Ro
Review №70

This has been the best time Ive ever had with any phone store, the staff are fast and efficient at setting up phone lines, applying accessorys like cases and screen covers they were kind and family friendly this is the store you want to go to for anything cellphone related trust me

Me
Review №71

Great service! Fast, reliable and very clean atmosphere!

Bo
Review №72

Walked in today with a budget set in mind & the staff were extremely friendly & helpful not to mention fast ! Dont forget The best prices in town !! If you need a new phone this is the spot to come to they wont let you down ! 5 stars all the way 💯

Sh
Review №73

Miriam was wonderful helpful and kind

Li
Review №74

I had recently written a 1 start review for this store due to the cost of a SIM card for the new extended coverage network. I was unaware each store got charged for their SIM cards and it can be different amount for different stores. Instead of paying the $30 this store was charging for them, I ended up calling customer service and they said I should only be charged $10 so they gave me a $20 credit to make up the difference. Then, I went to the Boost mobile store in Lawrence, KS to get the sim card. They only charge $15 (less than this store in Olathe but still more than customer claimed they were) so I got the SIM card there but there was only 1 lady working the desk and there were at least 8 other customers waiting to be helped. So when I asked her what number I needed to call to activate it, I guess she was too busy to write it down for me and she acted like she didnt hear me when I asked her if she could show me how my case came off and where the sim card was supposed to go.The store Im reviewing is closer to where I work and more convenient for me so I came back here today to get the number I needed to call to activate my SIM card and ask how to get my case off and change sim cards. Despite the lady working knowing I had given her a 1 star review ( and had included a few lengthy paragraphs )she was still extremely helpful and tended to my needs without an attitude or anything. Honestly, I dont know if I couldve been so helpful and professional to someone who had given me such a bad review and probably almost cost me. So, Id like to set the record straight. I now realize she wasnt in charge of the price of the SIM card and is actually very professional at her job.As I was typing this, she just came out toy car to tell me if I wanted to come in she could call customer service for me (because you cant call from the phone whose son card you are changing). She goes above and beyond and my first review was written without the knowledge that each store has to pay a different price for their SIM cards. I jumped the gun on that and owe her an official apology.

Ma
Review №75

Great Place love the vibe they have clean store I save a lot of money with them thanks Olathe cellular really recommend this place :)

Bi
Review №76

The customer service merriam and cristina provide is amazing, they always help me and my wife lorrie with all our problems and picking out the perfect phones that fit all of our needs. I will recommend everyone to this location with cristina and merriam!

Tr
Review №77

Christina was phenomenal at helping me setting my new phone up. Very professional.

Al
Review №78

I upgraded to an iPhone and they gave me a really good price. Best decision to come to this location. Very nice and friendly people. ☺️

Ri
Review №79

I switched from metro and got a really good deal on my iPhone. Very helpful and patient people. They answered all my questions and I am very happy with this service. Adriana was great and worked with what I needed. Will definitely recommend all my friends here.

So
Review №80

I had been to 4 stores, 3 times with the insurance of my phone and 5 times with the manufacturer trying to get my phone to work or get a working phone. Miriam helped me do just that. She was friendly and knowledgeable and made sure I left happy. I will drive the 30 minutes past the boost stores in my town to go see her.

Ca
Review №81

Super friendly staff. Knowledgable and they have they best prices around. Great experience at this store. Will be back!

Br
Review №82

This store provides excellent quick service and is reliable whatever your mobile device cellular and internet needs. Highly recommend to see them.

gl
Review №83

Great overall experience working with Dino and the team at Olathe Cellular! We came in to switch phones and change our plan and they made this all happen painlessly. I was trying to do all this on-line and it was not working, i stopped in and within 15 min Dino had changed out 2 phones and upgraded our phone plan. i definitely would encourage others to stop in for support those guys are top notch and know what they are doing!! i have also purchased phones at both stores, great prices, great phone selection and accessories to go with.. check them out

Jo
Review №84

You dont get free phones!! Went in to move over from Metro PC with the promise of a free LG5. Got there and she told me it wasnt free as I had to have 4 lines. I showed her on the website it was it said upto 4 lines. Then after they had cancelled my old phone number they told me my bill was $193 when it should have been $80 plus 2 activation fees of $25-$130.00 in total which I was quoted at their other store on 135th. I tried to cancel but Boost already had my phone number so I could not call out to reinstate my # with metro PC and they would not cancel it for me so they held me to ransom and without a phone unless I paid $170.00. I also could not call Boost from my old handset as it was now defunct. I will never go to Boost again after this and will be going back to Metro ASAP. I was also told I had to pay for phone insurance at $7 each, when i looked at the leaflet it said it was a choice but they said i had to have it. Not sure how they can charge $25.00 in one store and $38.00 in another which are owned by the same people??? Especially as Boost says the activation fees are discretionary..... I would avoid and I will in future.Update: Having contacted Boosts Customer Service this morning, I was informed that activation fees are discretionary and when charged are usually $25.00, taxes included as Boost prides themselves on all their fees being taxes included...... Unfortunately they do not tell the private vendors not to charge them but you can buy from Boost owned stores and this isnt charged. I also found it that the insurance they said I had to have was not a requirement on the phone being free as I was told I had to have it. It is in fact an optional service that I was forced into, which is now being cancelled!!!

ca
Review №85

Wonderful people great patient and really know about phones.Very reasonable phones with all the features of expensive phones.Willing to help you understand your phone in a kind manner.I watched several people come and go and all were treated with respect.You cant go wrong with this phone store!!

Ca
Review №86

The representative was very helpful and professional. He gave us honest advice on what plan would be best for us.

Lu
Review №87

Very good service.! They helped me ugrade to a new device. Adriana has the best costumer service. I always come to get my phones here. Best prices in town.

Ja
Review №88

I came into this location and they were Quick to greet me and make me feel welcomed! When i told them my situation they gave me all my options and there opinion! Very nice sales rep!!

Be
Review №89

These guys know their stuff! They have better tech support than Boost Mobile call center itself! They resolved an issue that boost mobile tech support was unable to fix. Great customer service too! Thanks guys!

Ja
Review №90

The employees are the best.

On
Review №91

This people knows what they doing very nice girls and the manager got me the phone that I wanted for the price I wanted recommend this location alot thanks :)

Um
Review №92

So happy with my purchase.!! They gave me the best deal and definitely the best costumer service. Adriana is a really nice lady and answered all my questions..

Je
Review №93

They was good

Os
Review №94

I just visited this boost Store in Olathe on Santa-Fe and they are AWESOME!! Best customer service you will find ANYWHERE in they city, I will not hesitate to drive 30 min to get this kind of service, walked out with an amazing deal on my Galaxy S8!! Thank You very much guys!! Highly recomend!!

Re
Review №95

Very helpful people. They always give me the best deals. Ive been a costumer for a very long tome and always treat me like family. 100% recommend.

li
Review №96

Great place the girls .Arre friendly love here:)

jo
Review №97

Came in to Switch from metro, the crew is so friendly and knowledgeable! They treat you like gold and will go out of there way to hook you up also make sure you get what you need! Best prices around ! Will definitely recommend to my friends and family

Al
Review №98

Very happy with my service. Adriana gave me the best deal. She worked with what I wanted and needed. Great costumer service and really good deals.

Ga
Review №99

Very professional and knowledgeable crew at this boost mobile. Very welcoming atmosphere. People were great! Would always do business here

Ge
Review №100

Miriam is very helpfull she always help me Sincé 2012 i love them thanks you

Information
5 Photos
100 Comments
4.9 Rating
  • Address:916 E US-56, Olathe, KS 66061, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000nl4oiAAA
  • Phone:+1 913-782-2228
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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