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Walmart Supercenter
13600 S Alden St, Olathe, KS 66062, United States
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Walmart Supercenter
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Re
Review №1

This store has a lot of great deals and the staff is friendly

Ka
Review №2

Can not be bothered to answer the phones. Not one department answered the phone except pharmacy, and they can’t even transfer me to the right department come on! Get someone who will start answering the phones! Went in the store and the customer service lady didn’t even seem to care about my complaint!

Te
Review №3

The shelves are pretty bare in places I had a hard time finding stuff I was looking for.

No
Review №4

Very good malwart, I bought milk because my dad did not return with any for 47 years

Je
Review №5

Stopped by to pick up school supplies. They had an entirely separate area at the front of the store in addition to the regular office supply section. Found everything plus some we didnt. Prices were great too. In and out super fast.

Ra
Review №6

This store is ALWAYS out of stock of so many items!! I avoid this Walmart at all costs; empty shelves, long lines, and small aisles.

Br
Review №7

Every time I go to self check out because I am black I am always watched with a close eye. Other races are free to shop without harassment. Also when I get ready to go my cart always has to be double checked by the door greeter. I will start documenting and uploading videos of these encounters to show how black people are treated while shopping at this Walmart.

Je
Review №8

2nd try at grocery pickup...shorted 10 items. No help. Tried to call numerous times, no answer. Finally called Walmart corporate office for resolve. Wont use this Walmart again.

Ar
Review №9

Its a shame that such a massively successful corporation doesnt pay their workers a living wage and cant be bothered to actually staff the checkout aisles with people. The workers are great, but the business/customer service model is not.

Je
Review №10

Purchased a PlayStation 4tb hardrive you could tell it had been returned previously but obviously someone didn’t do their job. They don’t answer their phones so why is this store even open?

D
Review №11

Sent today. Got everything I needed. Shelves are mostly stocked. Some items are scarce but they were stocking when I was there.

As
Review №12

This Walmart is always nice and clean. I dont come here for much so whatever items I need, Im able to get in and get out and go about my day. This location is very convenient because its right down the street from my home.

Ms
Review №13

Went with my son to get a phone case. In and out. The guy in electronics was very helpful. Above and beyond. Good job!

La
Review №14

This is the best Walmart I have ever been to. The pickup is the best! I have ALWAYS received top quality customer service! The guys who load the groceries are the sweetest.

Lo
Review №15

Its fine. It has a few more things than a Walmart Grocery Store so I guess its better than that.

ma
Review №16

For a door dasher not the best Walmart they stuggle alot k7 Walmart is way better

Ja
Review №17

Fast transactions. Friendly, proficient staff. Clean. A lot of services I like such as nails, eyebrows, banking, and more!

Je
Review №18

Had a cake made at the bakery for my sons 14th birthday and I wish I knew the ladies name that made it because it was perfect! My son wanted an 80s themed cake and the one we found online wasnt quite what he wanted but once I described kind of what he wanted to the decorator and then told her to use her imagination, she did just that and we ended up with a cake that was exactly what we were looking for! Thank you to her!!!!

Ce
Review №19

Only one check out. 20 item. However many items checked out. Other open lanes were all self check. 8 ppl behind me n all hate self check. Worst thing walmart ever implemented. May start shopping Target

C
Review №20

Excellent customer service... gave me exactly what I wanted

Su
Review №21

By the time I finish my big monthly shopping Im tired and really dont want to unload, bag and reload my supplies. Its ok for a few items. I may go somewhere where I can get more help.

Dr
Review №22

Although I didnt find exactly what I was looking for, this store had supplies that will work. I also found things that had been discontinued by my former supplier.

Je
Review №23

Everything we needed was in supply! We also encountered a few helpful employees!

Tr
Review №24

Im not going to Walmart again. Ive been loyal for all my life and had to check myself out today. It was an unpleasant experience for me.

Vi
Review №25

Well... its walmart, all ways a hit & miss with the public. While staff re-main friendly. And polite. & your getting a great products at a nice price.Thank you.

PT
Review №26

Aisles in pharmacy are frustrating. Products in west Olathe store are labelled by type, such as first aide, dental, etc to make finding products easier. In this store, customers must wander up and down aisles until they find the product they want to buy.

Ka
Review №27

This review Is towards the electronics department. They are totally awesome with helping me with a phone that I needed to purchase.Jason walked me through everything on top of picking out the right phone! Rodney was there to help with any and I mean any questions at all!Thanks guys!

Je
Review №28

Good store. Always nice people. Never get harassed at the door about returns. Or the return counter for that matter.

Ja
Review №29

I used to be a Customer Service Manager for Walmart and I hate going to this location. Its always out of stock for many items (guaranteed they will have limited coffee creamer options), never once has an associate talked to me, if I need help I have to track down an employee, and their lines are long. However, my least favorite is how often they argue over things being priced wrong on the shelf. The last two times I was in there two things were priced wrong, and instead of checking the shelf and seeing the few dollar difference they made me feel like I was just trying to scam them.The only reason Im giving two stars is because I do love the drive up option here. The people there are fast and super kind!So if I want to go in store I go to the neighborhood market. If I was something the neighood market doesnt, have I do a drive up here!

Ha
Review №30

I use this as my usual pickup location for groceries, outside of the occasional missing item it’s a great service.Tonight I was surprised to find someone’s half eaten drum stick, not just thrown in with my groceries, but wrapped in a bag so I thought it was a small item, Included with my order.Can you imagine reaching into your Walmart grocery bag and instead of hand soap, you pull out someone’s lunch?Tried to call the store location and no one picked up 🤷🏻‍♀️I’ll 100% use Hyvee or Aldi for grocery pickups from now on. Outside of covid this is efing disgusting but on top of covid? ☠️

Je
Review №31

Great place. Nice employees

In
Review №32

Checkout lines can be long. Would be helpful to open up more conveyor line self checkouts in the mornings

Ka
Review №33

She snapped my glasses. Bought new frames for my glasses and instead of just popping my lenses out smoothly and putting them in the new the new frame, the lady with short brown hair completely snapped my old glasses in half and kept them. They could have been popped out. It was completely unnecessary. She took no time heating my new frames to fit my face, the were so warped I couldn’t see to drive home safely. Both times I’ve visited the store she’s had an attitude and rushed us. I’m not trusting Walmart’s Vision center anymore after this.

Co
Review №34

Walmart not everybody like to go thru self checkout..... Walmart makes enough profit..HIRE MORE CHECKERS. There was even a line in self check..

An
Review №35

I love Walmart but everytime I look something up online and it says it has it, I go to the store and they don’t have it. It doesn’t specify whether it’s just online or in stores too so I keep going in for it not to be there

Jo
Review №36

Reviewing a Walmart feels silly. Its a Walmart. Its what you expect.

Ch
Review №37

Not as clean as I would have liked. But the employees were awesome!

Ke
Review №38

Dear manager you may want to say something to your employees about the fishing license that I tried to buy for my sixteen year old grandson for his birthday present. First of all you couldnt get anyone to help us and we waited 30min. Then to of your bumbling employees told us we couldnt get a youth multi year license. I was very angry about this. We went to the Walmart in Gardner and got the license that your store couldnt get for us in no time. Really I would expect better of my employees. Thank you for making my grandsons 16th birthday so special.

Ma
Review №39

They have the best nail solon

Al
Review №40

The parking lot, entrances, lighting and inside design of this Walmart is the worst ever. I think it has a vital location and this whole store needs a complete design and make over.

Br
Review №41

This location offers better selection and more reliable stocking of their grocery items than some of the other options in the area. As of writing this review, they accept plastic bag recycling as well as the usual (like glass and cardboard in the parking lot).I have had generally pleasant interactions with the staff. Oddly, the people who shop here too as Ive been very politely asked to assist other shoppers (reaching tall things or even for suggestions on what noodles to get for a dish theyre making).This is my preferred Walmart location in the area and I usually have a productive and relatively pleasant stop every time.

Gw
Review №42

One LONG line in check outs.I dont usually do self ck outbut finally did after 15+ minute wait in line. I know are in an employee bind.

Sp
Review №43

Blown out of a cannon! Unbelievable amount of empty shelves....other than that your standard Wally World.

C
Review №44

They need to notify customers as they enter that they have no staff at the registers and each person has to scan their own purchases, it was exhausting having to do an entire shopping cart! I was tired after shopping, then i had to unload, scan, bag, reload and then do it all again at the car, and then at home!? INFORM CUSTOMERS before hand, so they can decide if thats something they want to do, this was totally ridiculous and then you have to show receipt at the door, like they are really going to know if you paid for everything!? Rude, frustrating and not good customer service!

Pr
Review №45

This is clearly the best Walmart I have ever seen! Fresh, clean and diversified. Just be beautiful.

vi
Review №46

I stood at the technology counter for at least 15 minutes with two managers walking by me multiple times not coming over to help me or even ask if I needed any help. Then the worker came over and sounded like he hated his life and wanted to do nothing for me

Ja
Review №47

They need more staff or less stuff locked behind security cabinets needing an employee with key to open it. I had to wait 30 minutes and nobody came so I went searching for someone to come open the pets cabinet because the employee with the keys was on lunch break and nobody else seemed to be able to help. The employee that did finally help said that they didnt have enough staff especially not ones with keys for all the security cabinets for things Wal-Mart corporate says need to be in them. Seems like a poorly run store and/or bad Wal-Mart corporate decisions. The white suits at corporate may want to look into better management as Sam would be turning over in his grave to see whats happening at this store and many others in the area.

Ma
Review №48

Got most of what I wanted at Walmart. I went to Claires and got my ears pierced!! Was a great experience!

Mi
Review №49

Great Walmart with customer conscious employees. One of the best managed Walmarts I’ve shopped. Kudos to management.

An
Review №50

Always out of stock of common items. Going to start going to the K-7 Walmart and hope its better.

J.
Review №51

Always a place to go to get most of what you need. The lower end items are affordable if not durable. Have some higher end items too. A decent place for food too. Like going local, but wally world is the ultimate backup goto store.

CH
Review №52

They have made almost half the check out isles to self service which got me in, and out, in no time!

We
Review №53

Super nice store. Very clean, isles are huge. Well organized and the employees are very nice.

Ro
Review №54

This place is as always clean, very organized and replenished at all times

Ne
Review №55

Staff in general typically appear down trodden and overworked. Inside sources say they do not treat their employees very good and their systems are impulsively implemented, often hectic, and do not favor employee needs or requests. Some managers are down right rude and dismissive of customers. My family and I have experienced instances of this.Stock is often low, yet you can see product cluttered in side halls and sometimes on the floor itself. They have high employee turnover, thus those that do stay are overworked and grossly undervalued.For those reasons I dont shop there near as often as I used to. I dislike companies with low ethics. So while prices may be decent, I have literally had to return things or not be able to buy things due to produce or meat being on the shelf rotting, or way past the due date. In my humble opinion, that store needs a complete overhaul of management. The stores image and functioning would undoubtedly improve, thereby improving their sales and bottom line. Its a shame because that used to be one of my favorite places to shop.

Lu
Review №56

If only Walmarts could keep something in the same spot

sa
Review №57

Nice Shop

Ki
Review №58

People that work here walk away when trying to talk to them. Long lines not enough staff.

Ar
Review №59

Prices are fair but customer service is always friendly.

Je
Review №60

Ive been going to this Walmart for years. It has a lot of great employees that are really nice and is very good at their job when they need to. Also they have everything I need when I go there, groceries, movies, clothes, furniture and more stuff but the list would go on forever. I really recommend going to this Walmart.

Je
Review №61

Every time I make an online order at the Blackbob location it gets messed up and it takes at least 20 minutes for pick-up. Not going to to that location again.

Mi
Review №62

Its ok. For Walmart

ti
Review №63

It a walmart wifi dosent reach past front door toe signs in parking lot wasnt happy at this place

Re
Review №64

Not sure why there are no cashiers on a busy Saturday night but the self check out line had at least 20 or 25 people in it with no direction. Better selection than legends walmart

Vi
Review №65

Good place, but crazy parking lot.

Da
Review №66

One of the better walmart locations in the area.

je
Review №67

Store is organized well for efficient flow even during busy times. Checkout was quick.

Li
Review №68

I used the pharmacy drive through....speedy, friendly service as usual....so convenient and no impulse buying....win/win!!

Ta
Review №69

For some reason they thought it was a good idea to only have self checkout open when there was a really, really long line. We left our cart sitting there and walked out.

Ly
Review №70

I had several returns, all with receipts., from ordering online. The customer service lady was kind and patient, even when the computer locked up. A much more pleasant experience than I anticipated!

B
Review №71

Clean. Organized. Friendly!

La
Review №72

This is a supercenter, so they do have a little bit of everything - but the grocery section is always the hardest to find what you want, the beverages section is quite small, considering how large the store is. Today was disappointing because there was not a single shopping cart in the store - it was raining, so no one was bringing them in from the stalls. This is one of more decent walmarts Ive shopped at, just not my fave

Ra
Review №73

Love shopping at Walmart. very friendly and helpful employees.

Na
Review №74

Pathetic service at this location. Not enough cashiers or people to assist customers when needed

Jo
Review №75

There werent any carts available inside, a panhandle was sitting next to the door, prices were missing in the produce department. I picked up 3 things and left, as I had a knee replacement and cant stand long looking for prices or carry bags of produce.

Sh
Review №76

It was an ok experience..just like any Wal-Mart visit.I did like their kitchen appliances selection.

Me
Review №77

Easy to get in and out on Sunday. We found everything we were looking for.

Ki
Review №78

NEVER TRUST THE PRICE TAGS. Love those offers! And the Costumers Services Manager for today Sunday September 10, 2017 at 6pm is the worst! He treat me like a piece of garbage! He change the price of an item (curtains) and didnt give me the one on the price tag! I dont know how a person like that can be a manager.Second time buying in this Walmart and again the costumer service is terrible, today Friday 17 at 2.45pm cashier on register #7 had the worst attitude, very disrespectful.

Ja
Review №79

Nice friendly service that greet ya at the door and easy access to parking lot

Ma
Review №80

Its walmart. They have so much stuff. What cant you find.

ky
Review №81

Terrible crooked company. Walmart pay is horrible. Paid for items thru the app and was charged. The store said pay another way even though they already charged me and I proved it. Then they tried charging me again a 3rd time and basically said too bad. Fraud, theft and dishonesty is walmarts policy.

Ak
Review №82

Quiet and clean, would have been perfect if customers actually dragged their cars to cart holders instead of leaving then at the middle of parking lot...

al
Review №83

Its getting better I like the sales ..but the parking lot is a mess ☹

De
Review №84

They do not have a very good variety like the other walmarts

Pa
Review №85

Its Wal Mart. As Wal Marts go, its clean, well maintained, and well lit. Provided there are no panic buying frenzies, it should have what you need.

Ma
Review №86

My wife and I have been using this Wal-Mart for all our grocery needs since moving to the area three years ago. The store is well maintained compared to most Wal-Marts Ive been to in my life. Theyre rarely out of product, and everything in stock is easy to find. I prefer the floor layout here to all the others.

Ja
Review №87

Not enough checkers, no knowledgeable people in photo dept

Ro
Review №88

The pharmacy is so frustrating. Picking up a prescription takes forever. At least the pharmacists are nice.

Ke
Review №89

Pretty great Walmart to shop at compared to the really small ones Im used to shopping at. Love that theres so much selection and they are rarely out of stock of what I need. Only down side at the moment is that only one entrance is open due to COVID, so it takes longer to get into and out of the store since it is so big. But, its policy for now so I cant really complain. No rating employee wise as I always use self checkout.

c
Review №90

Filth. Empty shelves. Tons of workers not working. And for the love of God can we get maintenance to come to check-out aisle 3 with a mop and bucket!!! If I heard this once over the loud speakers, I heard it 5 -10 times in the 30 minutes I spent in this cesspool. Gross, gross, gross!!!

Sh
Review №91

It was a huge walmart. Had a great selection of clothes but no jewelry counter.

Sp
Review №92

Always helpful and friend.

Ri
Review №93

Grocery pickup was a disaster tonight. I checked in, pulled to the lane it told me then sat for 45 minutes. For the first fifteen there wasnt a worker to be seen. Then one worker came and did one of the twelve cars sitting there. Couple cars left but I was trapped in the middle. Finally three workers showed up and started knocking out orders. They asked my name said they didnt know I was there. Your system checked me in and gave me a lane. Furious at my experience

Ka
Review №94

LOVE this Walmart. Very organized, and enjoy how they do their clearance. You can tell they have good management. Also, I had a couple try to steal my purse, I went and told the clothing attendant and she called security. I was very thankful!!

so
Review №95

Shout-out to the car section, the tall guy there is very helpful, I could buy everything I needed without losing my time and money, great job!

Va
Review №96

Great store. Very helpful staff.

Ma
Review №97

Great prices. Good produce.

Ja
Review №98

Always sucks. They even have a website. Walmatsucks .com

Ba
Review №99

Definitely the nicest Walmart in the area.

Th
Review №100

Great cashiers but need more revsturs open in evenings, need more boots options and sizes and need to make selling online easier

Information
100 Photos
100 Comments
3.8 Rating
  • Address:13600 S Alden St, Olathe, KS 66062, United States
  • Site:https://walmart.com/store/577-olathe-ks
  • Phone:+1 913-829-4404
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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