My family and I have been shopping the olathe store for 4 years now. They are my favorite Halloween store. I find that their prices are reasonable and they dont have the typical selection that you see everywhere else. I work on some special projects every year and the owner is very friendly and has helped me make my projects possible. We have found that all the staff have been friendly every time we go in. We look forward to this store opening every year!! Thank you!!!!!!

The associate at the Olathe location was extremely rude to my friend and I. We were trying on costumes and the associate stood over us the entire time and made comments about the lack of “manners” that we apparently had. The associate proceeded to not allow my friend to purchase a costume and threatened that she would call 911 on us when the only thing we were doing was trying on costumes. As two women of color, this was extremely disrespectful and incredibly rude behavior. Will never be shopping here anymore and I DO NOT recommend shopping here unless you want to be disrespected.

Absolutely terrible. Tried on a couple costumes, this Karen looking woman stood there watching me as if I was going to steal something. Then asked me to leave the fitting room rudely so I said some manners would be nice. She then proceeded to insult me and then threaten me to leave or she would call the police! I’d also like to add, half of the costumes I tried on were missing pieces or ripped.

Very expensive and limited selection on appropriate kids costumes.

I had the worse experience today the lady that works there was really disrespectful to me .I bought a costume last Thursday and they said I would be able to return or exchange but when I got there they said no and she even asked if I know to read, Really disrespectful so I will never go back there horrible place and the costumes are really bad quality.

Very nice place thank you so much Halloween Express 😊😀

We had a great experience here! The staff was so helpful! Great prices, options and selection! Ty!

Very helpful staff!

Has a lot of costumes but not a lot of actual decorations

I dont normally do reviews but after being here 2 and a half hours tonight and not being able to find anything to fit my daughter staff and manager was more then helpful trying to piece outfits together and needless to say we came out happy customers I will not go anywhere else. And will be recommending them to family and friends!

Good selection. Already offering discounts. Practicing Social distancing. Face masks are required

I don’t write reviews, but today I feel compelled to. To start off, don’t bother being greeted if you’re of color. The people before and after me were greeted, but we weren’t.Secondly, forget about trying costumes on. Despite the place being absolutely dead, I had to have a worker unpack the costumes I wanted to try on, and stand right next to my stall. I had to try each and every costume on INDIVIDUALLY. And she had to wait on me every time. NEVER in my life have I ever encountered something so restricting. I get theft is a problem, but I know this does not happen on a consistent basis. Selection is great, but I left because I had absolutely no freedom or privacy whatsoever. I felt profiled x1000.Stay away if you’re of darker complexion. Party City is much more lax.

You all asked how you could do better. For starters Id like to be greeted when I come in especially when you all werent busy at all. Second when I mention I work at a different Halloween store dont be completely rude to me. I feel like you all would go out of your way to be friendly to me. But one of the older ladies then was very nice to the rest of my family when I decided I couldnt be there anymore after a younger guy was extremely rude to me for working somewhere else. She is the only reason I even gave you all a rating of 3 and not a rating of one. You really should be thanking this lady. Kudos to her.

Went in today to see if I could get parts of a costume Im planning and was ignored. No one greeted me, asked if I need help, or said goodbye when I left. The staff was standing at the front of the store the entire time but they tripped over themselves to greet the white mother and son that walked in as I was walking out. Definitely doesnt seem to be black friendly.

Love this place, great selection and biggest animatronic section in Olathe.

A Lot customs!!!

No shopping carts to push little ones in so you can shop. The young lady there was very helpful. When we took the costume from the bag to try on the overpriced costume the young lady and I noticed it was dirty. I asked the older lady at the counter for a discount on dirty merchandise and she took diaper wipes and begins cleaning it. She was able to remove some of it but not all and tells me you wont see it in the dark. I told her Im not buying it in the dark. She looked like she could care less. Needless to say, I bought the over priced costume. She was just rude with her attitude end behavior. Next year I will plan better and order on Amazon.

Yes I do I is I do

Even though there are no signs up telling costumers they aren’t allowed to try on wigs the manager came up to us telling us we were forced to buy a wig on our head. When we said we didn’t know that she still demanded we buy the wig. We insisted we didn’t legally have to but we did want to buy a different one. She then kicked us out of the store and didn’t allow us to buy the wig. Totally not okay. Totally rude. Wouldn’t allow us to stay in the store.

The costume selection was okay, reasonable number of cheap accessories. You can find better selections of higher quality Halloween decorations at the other chains, however.

The owner is a awsome dude every year i return to buy zombies so for a great deal an bundle stuff hes a fair guy very happy with them

I’m rating this strictly on their inability to pick up the phone. I have called over 37 times and not once did anyone pick up. I have a simple question to ask and I really don’t want to drive all the way there to find out it’s a no. I simply want to know if I can exchange a costume to a larger one.... never again shopping here...Follow up, finally just went to the store. Even though I have not worn the costume and bought it this past Sunday they will not allow me to exchange for the exact same costume just larger size. Such bs! Again never shopping here again!!

Lots of choices adult and kid sizes. However, most packaged costumes needed additional pieces at additional cost. Prices were out of my budget plan, $39.00 and up for an adult incomplete outfit.

This is a fun store. Great Halloween costumes. Wigs hats make up.

It is amazing!! Has everything that you are looking for. Love this store 💙

The place was clean, organized and the staff was very friendly.

Got my daughters costume here service was great people very friendly

I paid $50 for a costume for my daughter, only to get hone and find that theres a hole in the skirt. I took it back to the store and was told that ALL SALES ARE FINAL. These stores pop up for a few weeks, take as much of your money as possible and disappear. They seriously didnt even offer an even exchange. They will NEVER have to worry about me shopping there again.

Bought a few things for Halloween. Didnt seem to be as big of a selection of scary stuff.

Decent selection, but not a ton. Employee was very helpful and friendly.

Pretty pricey and not well organized. But what do you expect from a pop-up halloween store?

Great they carry more stuff then its competitor

Such a huge place, lots of great stuff to choose from.

Very slim selection. Screaming yard decor is very distracting.

Fun place to look aroud. Very high prices

Super cool old school halloween shop!

My daughter looks forward to coming here every year! Great selection and friendly employees.

It is fairly expensive compared to other costume shops but have a bigger selection.

All costumes off brand and smells like wet mold inside

Not a great pet costume selection. Staff didnt seem welcoming.

Awesome friendly staff! A little overpriced!

Prices $$ but they did have sales on costumes $ and I only spent $5 for a toddler outfit glad I came across the store

Too expensive, cool stuff

Lots of costumes. Warehouse-sized place. But everything we looked at was low quality ☹️ Props and animatronics were overpriced, even at 50% off. Spirit Halloween won the season this year.

Its very nice

A little pricey

They didnt have the A/C on the store was really hot and we did not want to try anything on for the fact that we did not want to leave sweaty masks behind

Great assortment

Not very many costumes

Huge selection of Halloween costumes.

Not much in size selection

Okay