I was very impressed with Mattress City! Pascal, was very nice, extremely helpful, knowledgeable and informative! They had excellent customer service and great quality for the price. Great experience overall! Highly recommended!
This man called Pascal the owner is exceptional good! I bought box springs which when I got home found were different from the sizes I wanted but had opened them up when I called he did not even blink he told bring them over I will sort you! True to his words when I got there he was ready before I got in the showroom! He exchanged the piece for me fasted it on my car and off I left a happy man! This is a gentleman from the heart taking his clients first! Long live Mattress City!! I would have given him a 10 star if there was any! His price is economically good! My recommendation is 100% without any hesitation!!👏👏Your customer Paul
What a great place to shop for your mattress! My husband and I took two full weekends and went around to a ton of places looking for our next bed. I was so tired of all the salesman pushing their agenda and staring at my husband and I as we would try out the bed, talk and look around....it was mentally exhausting! I mean did they think we were gonna walk out with them strapped to our backs or something. We both said e felt like thiefs being watched! Anyway I told my love I was done I just couldnt go to one more place but he negotiated with me and we went to MATTRESS CITY. WOW, what a difference!! We walked in he came up told us a how long they had been there who he was and how could he help. He showed us what my love said then told us he would leave us be to try out, just look around and if we had any questions to just ask. WE SHOULD HAVE CAME HERE FIRST! I knew IMMEDIATELY this is where I am buying my new bed and we did! He gave us the best deal of any of the other ones and was the nicest, kindest person you want to work with!! Our whole family will only be coming here when/if we need a new bed!!Dont go anywhere else, these people are the best!
The owner Pascal went above and beyond in his customer service. I am very pleased with my purchase and will highly recommend this business to others. Thank you Pascal for making our purchase so very easy!
We bought our mattress here and LOVED their huge number of options with many different mattresses and price ranges. We found the perfect mattress and found the experience super easy! No hassle of walking a mile into a gigantic store - we just parked outside the front door, walked in, had a VERY knowledgeable sales person assist and by the next night we were sleeping on our new bed! We will never go anywhere else! BEST value in town!
Love my new bed. Have bought several over the years for my family there. Always helpful but never pushy.
Super friendly and assisting staff. They suggest trying as many beds and no pressure tactics. We personally both agreed the best, most comfortable mattress, along with the great cost was the Southerland Wrangle. Delivery and install went fast, smooth, efficiently .
We love this place! Locally owned since 1988, salespeople are honest and fun to visit with. Prices are unbeatable and the delivery guys were great!
Best customer service in town found what I needed not unlike any other mattress store I have been too!!
Best mattress purchasing experience I’ve ever had!Greatest owner ever. Will DEFINITELY use him for all of my future mattress needs.
Very helpful owner Pascal. Pleasant buying experience. Not pushy. Very fair pricing and he even took my old mattresses off my hands for $10/piece, perfect location to buy a new mattress!
Great value compared to big mattress stores ….also locally owned!
Mattress City is a great place to shop! The staff is very friendly, fun, and know exactly what to recommend! Prices are fair and affordable! I love my new bed and have been sleeping better ever since I made the purchase!
I bought my new mattress from Mattress City in Olathe and everything was explained so I knew what we were doing in order to find the right mattress for me. I was having extreme pain all night, I was having to roll from side to side unable to get an good sleepThe owner had me try four different mattresses for 30 minutes each until I found one I felt would help, I didnt just help, Im now sleeping through the night with out any pain. It is so good to be getting a full nights rest again.
Great deal saved hundreds over the competitor!
One line that I remember hearing from the Mattress City Crew was, it’s your ‘Bedroom’.You can doll your bedroom up with decor and cool furniture, but what I’m wanting is a good nights sleep.For 10 years I’ve been on sleeping meds w/o a full good nights sleep. Restless leg syndrome, cramps, and next day fatigue from meds.I actually went shopping for a queen pillow top. I luckily left after purchasing the King Adjustable, Southerland Wrangle.It was delivered the next day with quick efficient delivery and set-up. The driver has been with Mattress City delivering beds for like over 20 years.The Bed: I’ve been blessed! The mattress itself is a Godsend. Thank you guys for pointing out selections for me!I never thought I’d ever own a king adjustable bed.Adjustable Bed: Once you are not laying flat, you’ll never go back! ha, but yeah.I never knew what a difference a quality bed would make in my sleeping.One of the wisest purchase decisions I ever made!Thank you guys!!
Friendly, Knowledgeable staff, quality products for a great price.
We have purchased 3 mattresses and box springs from them. They are always so nice and knowledgeable and they have great products. Go look here first as they have fantastic pricing and great products. You won’t be let down.
We had a great experience buying our mattress
Found exactly what we wanted. Great prices, great customer service. I will Definitely be recommending them.
The staff is incredibly kind and knowledgeable and Pascal is wonderful to talk to. We were able to pick up 2 beds for a great price, and genuinely enjoyed all the time that we spent at Mattress City!
Great offers, great attention, and great workers. I love this store!
Great mattress selection, comfy
Great family owned mattress store with great prices and friendly staff!!!
Excellent service and great prices! I highly recommend Mattress City for name brand mattresses.
The man was very helpful.
Bought a twin mattress here and ever since day 3 or 4 the noises it makes when you move at night are enough to wake up anyone else in the next room. I am sure these salespeople do not have mattresses from here. Worst place to buy a mattress.
If you’re looking for amazing customer service, then look no further. My boyfriend and I decided to come to Mattress City to purchase a new mattress. We were looking to upgrade from a queen to a King size bed. We had no idea where or how to start. The moment we walked in, Pascal was beyond friendly and helpful. He asked us several questions to get an idea of what we were looking for. We currently have a tempurpedic and it’s just way too firm for the two of us. He started by showing us the different types of beds. (I had no idea the difference between all of them!) Once he showed us the difference, that’s when we started to lay on them. I have no idea how people could possibly buy a mattress online after realizing how each and every single mattress is so different once you lay on them. I can’t wait to be comfortable in our new mattress, thanks to Mattress City & their awesome employees. Customer servicewas beyond excellent. I wish I could give them more than 5 stars because they deserve it. Thanks again for all the help!
Great experience, easy and fast. Got one heck of a deal.
Little bit upset its going to be 2 weeks before I get my bed
No pressure, good prices, very positive experience
Turned out to be a very comfy mattress. Fast service
I had a wonderful experience!!!
Nice men in helping
Very helpful.
This is a great place. They have great prices, really good beds and the best service ever.
We had such a great experience here!! Paul was absolutely amazing as was the the other man that works with him. They were extremely knowledgeable about everything they had and very patient and so nice. We will definitely recommend and be back.
Very friendly, great on price delivered everything and set it up. Highly recommended them.
Nice friendly place, nice people there..
Excellent experience here. It was great to do business locally, on an American made product. We dealt with both the salesperson and one of the owners at the warehouse and both were extremely helpful and friendly. They are highly recommended! Avoid the chains and support local business.
Great prices and really nice people. Helping support a small business! Bought a nice queen in January and came back for the same style in a king.
Family owned and lots of choices.
Paul was awesome! Really good at his job! Good prices too!
Great local shop! Friendly and helpful and great prices.
Staff was very helpful. No pressure on purchasing a mattress. Was able to answer any questions that I had about what was inside the mattress and the difference between mattress. Will do business again.
The best mattress store in the city! All the employees are personable, hard working and they deliver! It doesnt get much better than Mattress City!
The guy was super friendly, helpful, and knowledgeable! We left very happy with our matress choice!
The staff could not have been more helpful, knowledgable, and friendly. No pressure sales tactics and a great variety. The delivery was quick and painless. The 2 guys that delivered the mattress also provided some helful advice as well. I would def recommend this place to anyone!
Excellent services and fantastic priced. Will shop here again.
Clear, upfront, and competitive pricing. Helpful staff. Good overall experience.
Always choose Mattress City.Great service good prices
We got a memory foam mattress here and it was the worst mattress we have ever had. It was ok for the first few weeks, but quickly broke down to wear it was so lumpy we were both having back issues from sleeping on it. We kept it for about 4 or 5 months before it was too painful to deal with anymore. Even flipping it and rotating it didnt help. It wasnt a cheap mattress either, 400 to 500 dollars. We will never shop at this mattress store again because of this experience. We got one from Nebraska furniture Mart for half the price and its still comfortable over a year later. Definitely do not recommend buying your mattress here.
We needed to leave for a wedding by 4 p.m. They said they deliver between 8 and 5. I figured those were pretty good odds. Were still waiting at 4:15. Bad gamble.
Nice sales guy. Greeted us asked if we had questions to ask and he left us alone until we had questions he was knowledgeable.
This is the worst place!!!! We bought our mattress a few years back and it broke down and now the middle has a huge hump. We were told that it had a warranty. Well shame on us for not checking for a law tag when the mattress was delivered. We were told the mattress was NEW so we just assumed it was there. Make sure you check people!!! It was so shady!!! We never had a tag and we never removed the tag ourselves. Its a memory foam mattress and was supposed to be sewn in to the inside cover.....Nope not a tag anywhere. Basically Paul told us we were just plain old out of luck....even though he was the one who sold it to us!!!! We even had the original receipt! Never Again!!
Came here to buy a mattress for my daughters new big girl bed. The sales rep was very helpful and not pushy at all, I would definitely come here again.
We have bought three mattresses from Mattress City and have always had a great experience as well as great prices!
Very helpful. Got a great deal on a full set
Best prices, friendly helpful service.
Awesome place, super friendly and would recommend to anyone
They are the Best price on mattresses and very helpful.
Theyre always helpful prices are good
Quick and painless shopping experience. We needed a mattress for my son, and they had exactly what we were looking for.
Nice and personable sales people. BUT they sale mattresses on sale and say the warranty is good. Dont believe them. We found out the hard way with a tempur-pedic mattress set that started sagging badly. Filed a claim with tempur-pedic and was denied because the set was sold at sale price. I went to mattress city with the sales receipt and they basically laughed at me. Told me not their problem. Will never buy there again.
Nice people. Honest and helpful service
Spend some extra money and dont buy the cheapest. You get what you pay for. Rather mattresses that dig into my ribs not even be sold here personally.
The customer service and price was awesome
Great friendly service, very nice selection, and excellent prices.
Great Customer Service
This is the only place we buy our matresses. The prices are cheap and they are always more than happy to help.
Friendly service great staff...
Quick in and out for a simple tein mattress purchase. No pressure and a fair price.
Worst costumer service ever!Beds are not good quality and will not last!
Great experience, great prices
Great deals!
Staff is very friendly and prices are very gair
Weve purchase several mattress there for our kids. Its not NFM but the priced are good. Honestly what can you say about buying a mattress anyway.
I do not work for Mattress City anymore. Thanks Alan.
Paul was awesome!
Had been buying beds here for years, just hate having inferior products sold.
Great service
Excellent attention.