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Advance Auto Parts
3787 Tampa Rd, Oldsmar, FL 34677, United States
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Advance Auto Parts
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Do
Review №1

Had to get a new battery and connector. These guys did a awesome job and was onest and explained everything well. I would highly recommend them.

Al
Review №2

Came in 15 minutes before closing needing a battery test and had many questions. A young man named Scott was there and went out of his way to help me with everything and never making me feel like he was in a hurry even though it was closing time. A Plus service !! I had a lot of questions and ended up getting new battery. So glad this store is near me. Scott was great but I feel in general all the Advance Auto employees do a great job.

Al
Review №3

Staff is hilarious and welcoming! The manager was more than happy to help me put on my windshield wipers, even though I jerry-rigged the previous ones on with zip ties. While she did make fun of my handy work, it was all in good fun and made the experience personable and friendly. This is now the only store I will be going to for my car parts! Excellent

D
Review №4

Nice variety of quality products. Sales people are friendly and knowledgeable. Prices are competitive with area parts stores.

Ma
Review №5

Needed new wipers. Tech recommended the best and installed them for me. The staff at this store are always very friendly and helpful.

Ja
Review №6

Sean helped me fine exactly what I needed and showed me everything I needed to know in order to use it. Super knowledgeable and extremely awesome customer service!! Definitely recommend this location just because of him!!!

Mi
Review №7

Ann went above and beyond to help me. She made me feel welcome and was positive through the entire purchase. Her and another employee helped me install my purchase and had to “customize” the piece. Would highly recommend this location, I’ve had nothing but positive experiences here.

De
Review №8

Great service. Had to get a new battery for my car. Very helpful.

Ji
Review №9

Buyer beware this store will not take returns with out a receipt!I bought headlight bulbs for my daughters car. Turns out we didnt need them.They will not take them back!Shame on you..... all the information you need is in your computer.

Ca
Review №10

Ever since Anne has been the GM at this store my experience coming here has been incredible. Any time there is an issue, she goes out of her way to fix it, and I never leave wishing they had handled something differently. Anne and Nick, along with the other staff members, are truly an asset. Thanks guys!

Sh
Review №11

Sean completely met my needs for a replacement battery for my remote auto car key. Besides replacing the battery himself (which would not have been that easy for me to have done), he also went out to the parking lot and tested the key to make sure it was working properly prior to my leaving the store. Though this was not a huge transaction for the store, it was hugely important to me. I appreciate the competent courteous service, and this store is now my go-to for future car needs. Thank you!

ex
Review №12

They had what I needed and were helpful finding it for me!friendly too!!

Da
Review №13

Chris at your Oldsmar, Fl location gave excellent customer service and helped with answering questions and finding what I needed! Even though your store was busy with people he took the time to explain everything! Good job having such a great employee!

Do
Review №14

I purchased a used 2016 F150 about a year ago and it had a Advance Auto Parts Gold battery installed from the previous owner. I was having some starting issues and took the battery to the Oldsmar store to find out that the battery was still under their manufactures warranty, but because I wasnt the original purchaser they would not honor it and I would need to purchase a new battery at the full retail cost. It was disappointing that the battery was defective but not able to be replaced. I would highly recommend purchasing your automobile batteries from Walmart. It will be much cheaper and they will honor their warranty regardless of the situation. Keep in mind this is not the stores problem but a corporate policy.

St
Review №15

Helen, Brian and Luke absolutely wonderful customer service!. My loyalty is to advance! I was over 45 minutes away and they helped me get back on the road and back to my family!

Ro
Review №16

Sean dropped a new battery in my Rav 4 today. He was great!Advance Auto has a great selection of products for your vehicle and good customer service.

Mi
Review №17

Be very careful shopping at this location. I placed an online order for LED bulbs. There are two models of the bulbs offered by Sylvania, I ordered and paid for the more expensive, brighter of the two options. I was given the lower quality, less expensive product. It was not until I got home and matched the UPC numbers that I became aware of the problem.Of course the trunk is torn apart, so Im not going to drive back and exchange them. Im not saying it was intentional, but it did save them a few dollars on the deal.

my
Review №18

Awesome customer service and very helpful 😊

Sc
Review №19

I went in to get my battery checked. It was under warranty so I had a free battery replacement. The installation tack noticed that my terminal connector was bad so she and one of her associates spent 15 minutes replacing the terminal for free. They went above and beyond what was expected and I appreciate it. I highly recommend this Advance Auto Parts store!

Ma
Review №20

Had head light out on my truck, they had it at a reasonable price, store was clean and service was great.

Gr
Review №21

Pleasant and knowledgeable staff.

Da
Review №22

Good salesperson and nice place

Do
Review №23

Very helpful

Jo
Review №24

Extremely helpful staff... Brian went above and beyond to help me, several times yesterday and im just so appreciative for the. Thank you all so much, I’m a customer for LIFE!

Ty
Review №25

Great help here. Guys are great

Li
Review №26

Chris came out and assisted me on 1/12. He was very nice. I had no idea what to do or what the previous owner of the car did. He could have easily sold me what I asked for but he took the time to ask and look at my car. This was my first time in this location and I was glad it was a good one!

An
Review №27

Every time my husband goes there he is treated wonderfully! His air conditioning quit blowing and Timothy B walked him through getting the right parts and patiently explained the repair process to him. Great news, IT’S FIXED! Thanks Timothy💜

Na
Review №28

This place is amazing!!! Not only did they help me purchase the right items, they were kind enough to install them after Jiffy Lube could not🙄...Thank you Sean and Joe for all of your help!!!

Jo
Review №29

Good people

Ja
Review №30

Good place to get a car battery. Installed it in 10 minutes. Great service.

Ra
Review №31

They were fantastic... Got me back on the road in my travels from Florida to Dallas... battery dead and replaced in one hours...

bi
Review №32

Sarah was extremely helpful. I had a dead battery that was still under warranty yet it had been purchased at an Advance in Wisconsin. Sarah and I got in touch with the store up there, then Sarah and the person located the original purchase and in about 5 minutes I had a full replacement battery in my hands. And of course they offered to do the work under the hood.Thanks so much AAP!!

Li
Review №33

Very helpful and friendly service. Appear to really appreciate our business.

Bi
Review №34

Great staff

My
Review №35

Great prices and service

Ro
Review №36

Had a fantastic experience, Sean helped us out and went above and beyond. Really makes us want to return the next time we need something!

Er
Review №37

For what it is its ok

ve
Review №38

Not so helpful, the guy kept walking away as I was trying to obtain info on product, had intentions on buying much more but he made me feel lile I was getting on his nerves, so I wrapped it up and dipped,left so fast I 4got something and the female came outside and gave me my item.

Li
Review №39

Very helpful staff. Ty.

Ed
Review №40

The guy that was seemed to running the store this morning had a bad attitude with me the customer and the new employee.

Br
Review №41

Buy online then pick up in store. Take my advice and save a ton of money. Online has great coupons.Employees were friendly and helpful. Bring a sense of humor as it’s the blue collar type of experience. The jokes are the standard stuff you hear that people assume is always funny. “No” as a joke, “There is a charge for that” as a joke, etc.Got a battery replaced and the lady knocked it out quickly and did a great job.

Am
Review №42

I moved to the area about 8 years ago and this has been my go to store and have been very happy. They recently hired someone on days Im not sure What his name is but he is a short fellow, could be Brian. But he has the attitude as we cant go nowhere else. This is the only we can to go to. But I am done with this location forever

Ja
Review №43

CHRIS IS THE MAN, been having trouble finding the correct windshield wipers and putting them on as soon I told him what kinda truck I had he knew exactly what I need and how to show me how to put them on then upped it even more came outside and put them on for me

Am
Review №44

Sean went beyond the call of duty with his customer service! Greatly appreciated and I will always recommend this location because of his excellent customer service.

ch
Review №45

I came in to get a new battery, but figured I would let them run a diagnostic check. After the diagnosis the advanced associate said that my battery was fine, and that I wasnt driving long enough to charge the battery after starting it (I have a 15 minutes commute...). Reluctantly I heeded his advice and bought a battery charger. Long story short, I did need a new battery. When I tried to return my lightly used charger, I was told that advance doesnt accept returns for electronics (what!?). I will never be back.

Ry
Review №46

Wonderful group of gentleman to help you with finding your auto part needs

Ma
Review №47

It was dark and I went in and asked for help changing a small bulb on my tag light. He told me its company policy that they are not allowed to touch customers cars. What a lier! At the store in Palm harbor, they helped me install my battery, changed out my windshield wipers and ran diagnostic codes on my car. Im so mad and fully intende to contact his district manger.

bc
Review №48

Walked in and was greeted by staff right away. I needed to order a part (wasnt easy to describe). Parts staff very helpful and part arrived the next day. Very happy with the service here!

Ji
Review №49

Great customer service

Ni
Review №50

Chris M. Installed my battery for me great people great service would definitely come back again

Er
Review №51

Absolute perfect experience with Advanced Auto in Oldsmar and Sean specifically. Awesome guy and great customer service!

Ma
Review №52

I had a battery issue and Chris was very helpful handling my problem. With the assistance of Chris and Nick together the troubled battery was taken care of, making me a very satisfied customer. This type of customer care makes the Oldsmar store my choice for auto parts.

To
Review №53

Goat a new battery, staff very helpful and quickly changed it out for me.

Jo
Review №54

Nice folks, friendly service.

Bo
Review №55

People at this location seem to really care about service. I bend over backwards to assist it service and product.

Lo
Review №56

Great customer service.

Ch
Review №57

Advance has very knowledgable people. Come in confused and leave unconfused. Thank goodness the employees know their priorities.

Ja
Review №58

I dont know much about cars except the basics....Ann at the oldsmar location is amazing. Great customer service and funny!!!

Mi
Review №59

It is your run of the mill auto parts store. The staff was average . If you need auto parts or accessories as well as car detailing products this store has a lot . In my opinion you can get some of the same products at Walmart much cheaper unless you are searching for a specific part for your vehicle.

Fa
Review №60

We went to this store on Sunday. There were signs under the products we wanted that stated by one get another 50% off. When we went to the register, the sales person stated he didnt know anything about the sale. We showed him the sign and he said he couldnt put it in the register so he couldnt give us the discount stated on the sign. He pointed to the woman standing next to him and said, shes the manager complain to her. Did she say anything? No. She stood by without saying anything and just ignored us. False advertising and poor customer service. Wont go back and Id advise you to be very careful doing business here.

Lo
Review №61

Ann was an amazing help. She tested my battery and had a new one in my soul in minutes. Thanks Ann!

Ch
Review №62

Advance Auto Parts is a GREAT place to get Auto Parts at a GREAT price by VERY polite and professional Staff! Handicap parking and restroom!✌ONE LOVE ALWAYS

Ro
Review №63

Good selection and pricing. My favorite auto parts store in area. Friendly but not enough staff sometimes which makes it slow. Getting a little run down, could use some sprucing up

Mi
Review №64

Staff were knowledgeable and friendly would recommend the store every time.

Ga
Review №65

They have the parts I need

Cy
Review №66

Amazing customer service by Chris M. !!!! He is an asset to your business

Al
Review №67

Always knowledgeable auto parts clerks. Great prices on DYI oil change supplies. Nice selection of automotive car cleaning supplies..

Ja
Review №68

The manager on staff today Chris was extremely rude and disrespectful. Literally walked away from me when we asked for help with a battery. This guy has a serious attitude problem and should not be in the service industry. There are 5 other auto parts stores in the area so with this bad service I would recommend you go elsewhere.

Li
Review №69

Very good service- Chris replaced my very corroded battery quickly- he throughly cleaned the area and did an excellent job!

Do
Review №70

Definitely one of the better auto parts stores in the area. Exceptional customer service!

Ja
Review №71

Chris and crew are awesome e thanks guys for the time you took to find me my part

t
Review №72

Ive been in here several times and each visit is met with bad energy that hovers. Today I discovered its from Jason the manager whos the fish head that rots down to the employees. Im usually a fan of Advance, however I will take my business elsewhere considering the attitude and lack of service. This is a competitive industry therefore every customer should count.

Cu
Review №73

Pick up new wipers for my vehicle. Easy and fast!

Da
Review №74

This place is great and the only place I go. They fly out and replace wiper blades, work on battery terminals, loan tools and the people who work there are friendly and sincerely helpful.

Ni
Review №75

Stopped in a few times, staff always ready to assist.

Mi
Review №76

The couple times Ive been in they are usually not very friendly. No small talk, how ya doing, none of that. I just go in, pay for my stuff and leave.

Su
Review №77

Josette, the store manager was exceptional!!car died in the parking lot, she arranged towing and a place to have it serviced. I was very frustrated since this is the second car in two days to break down .Her help was amazing I appreciated her wonderful customer service

Po
Review №78

Knowledgeable staff, friendly service! What else do you need really

Pa
Review №79

Great service. Very customer centric

Er
Review №80

Quick and easy battery change. Up front pricing and quick free install.

Ni
Review №81

Good place for parts. Usually have it in stock or can get it by end of day of early next day.

Ma
Review №82

Chris M did a nice job replacing my battery, very fast and very professional. Thanks Chris M!

Le
Review №83

They told me my part would be here on Monday by 11am. Changed my work schedule to get out so I can bring the part to my mechanic. Now they told me it will be Tuesday, here now and the part is NOT here! I changed my work schedule to be here. And here we go again! They dont care and I cant stand lying. People have lives and work. No sorry or nothing! This is a awful store!! I will NEVER come here again.. I will go somewhere else, where the people will tell me the truth and not play with my TIME!

Je
Review №84

Who knew getting my battery changed would make such an impact on my day. I am a single mother of an 8 year old boy. All I wanted to do last night was go home and make dinner. But my car had other plans-a new battery was needed at 7PM. I went to this AAP location and was assisted by Ann. She was amazing. She made my bad day turn around and put me at ease. She assisted me with my battery purchase and was so caring. What impressed me beyond belief was how engaging she was with my son. I was dreading having my battery changed because I knew it would take a while and my son would get bored. However, she made it an entertaining learning experience for him. She explained (in a way a child would understand) how to change a battery and the whys that go along with it. My son was paying attention, asking questions and behaved. Thank you Ann for helping me and going above and beyond. You made a difference in more ways than you know.

ma
Review №85

Hello yes thank you was a great day today

Ni
Review №86

Vèry helpful staff

Ca
Review №87

Friendly and convenient and always super helpful. Great prices.

Bo
Review №88

Nick is the best parts guy on Earth!!

LE
Review №89

Greeted. Was not helped as I aimlessly walked around the store. They did tell me to have a good night as I walked out. Amazon here I come

Mi
Review №90

Rude and unprofessional

Ka
Review №91

Customer Service is the best

Mi
Review №92

My wife and I stopped in to get some new wiper blades. Not only were the prices reasonable but they were also in-stock. And, just when we thought it couldnt get any better, Sarah mentioned that they offer free installation. Within seconds we were back on the road with all three wiper blades installed.It rained on our way home and the new wipers were amazing... thanks Sarah

Ke
Review №93

Recently had a bad experience with an auto glass company, needless to say it resulted in a depleted battery. Advanced took care of me with a new battery in mins.

Je
Review №94

Everbody that works there is friendly and willing to help

As
Review №95

Use the online codes for great prices. Quality products and knowledgeable staff to help with any install you attempt yourself.

sh
Review №96

Clean and organized. Friendly and super helpful staff.

He
Review №97

Ive had a few issues with some items from advanced, this location is helpful and stocks well.

An
Review №98

Best local store for parts, batteries, tools rental, used oil recycle. Thank you guys.

Vi
Review №99

I went in for a car battery and everything went well. The guy who helped me was really nice.

Ji
Review №100

Nick and anny they know there stuff great help

Information
37 Photos
100 Comments
4.3 Rating
  • Address:3787 Tampa Rd, Oldsmar, FL 34677, United States
  • Site:https://stores.advanceautoparts.com/fl/oldsmar/3787-tampa-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 813-855-8618
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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