Absolutely great selection! Holly was amazing in helping me with my purchases and helping to find products! Cant say enough about this place!
The lady that helped us was very nice and searched high and low for a very specific hat for a wedding and was able to locate one and have it shipped. She was very honest and upfront with me and I commend her for that, she could have easily just tried selling me anything they had there but she wanted to truly help. Thank you for great service!
I stopped in this evening to look at boots for my daughter. We were greeted upon walking in and asked if we needed any help. The associate was extremely helpful and friendly. We found a perfect pair of boots. We will definitely be back.
Im from indiana and i visited this store while i was out there. Well as soon as we left the store we made the 9 hour drive home. Didnt realize until the next day i had forgotten my wallet at the store!!! I called and they had it and shipped it to me and got it with in 2 days! Thank you so much guys for all your help!
I would give them a zero if I could. The entire staff was completely discourteous and unhelpful, but I came here to mention Curt, who didnt knock and walked into my LOCKED dressing room as I was undressing while the rest of the staff just laughed about it. Curt didnt even have the courage to face me and apologize, he just ran off and hid in the back. Also, their selection of womens jeans wasnt even worth the trip.
If I could give 0 stars I would. The manager and her staff were all talking about their plans for a night out boozing and seemed more than annoyed to help me. I left and went to 72nd. Much better experience.
Excellent service and stocked shelves
Best place to buy boots in Omaha
Nice boots
I like to purchase my boots and some of my clothing from the Boot Barn, the staff is always helpful and friendly, and I can usually find what Im looking for on sale and they have a great selection.
I got my Grandson a Gift Certificate for Christmas 🎄...He Loves that store...Everyone is very friendly and helpful...
Awesome store staff is very helpful, Holly was awesome, she helped a lot, will go there all the time to purchase my boots from now on
I went in not having bought a pair of boots before. The staff was very helpful. I spent a while looking for a pair of boots, and a staff member came over to me and helped me understand exactly how a pair of boots should feel to wear. He was very friendly and conversational, and also told me how to care for my boots. I would definately go back. I dont think Ive seen that good of customer service before.
Good selection of blue jesns
Great store
The staff was very helpful and the clothes were cute! I noticed all of the shirts were short on me, but I also have a long torso. Ended up buying some really cute pants. Cool setup inside!
I called on 2 consecutive days asking about a pair of jeans and was on the phone at least 20mins. Both people made me feel like that I was basically nothing! Not pleased with the customer treatment they gave me! They made me feel like I didn’t know what I previously purchased there. Never had a problem with Boot Barn before always nice and courteous people!
Knowledgeable staff, always willing to help. Very decent prices on boots. I buy my work boots as well as my everyday boots from here. Have good selection of clothes and coats also.
If you are willing to be open to accept peoples money, then be willing to let them use your restroom. You lost a big sale and bought a lot of bad advertising from me.
I love this place so much. Great customer service. I have two kids and theyre always running around. Very understanding that kids are kids.
Very knowledgeable and friendly staff. Large selection and good prices
Biggest selection of boots in town. This new store is stocked. Johnny helped me find the right fit. Their way of sizing was slightly different than i had traditionally worn. Boots feel better than ever. Good quality you can tell.
Really neat option for western wear and boots. I had no idea there are so many options for boots, great selection. I did not purchase this trip but know where to go if I need something.
Real well organized and clean store. Staff was really friendly and checked up on me. Prices are what you’d expect for a shop that caters to a specific niche: high but reasonable.
Great helpful staff and good selection of boots. They need more hats but overall good.
Nice selection of boots, hats and cowboy and work apparel overall. Nice service and good prices.
Fun place to shop. Friendly, helpful staff. Good selection of trendy, casual western wear.
This store had the exact pair of boots I wanted along with footbeds for my other pair. Service was expert, experienced and attentive without being annoying. Ben helped me out. He got me exactly what I needed and was knowledgeable about his products. Good job Ben!
Not really any sales for last minute shopping. I online ordered a coat for son & just got notified it was back ordered to mid January so had to rush to get him something.
If you need great boots. They got a lot of choices to fit your feet.
Of the barn related clothing stores in Omaha this is the one Ive shopped at the most. Great selection of boots.
Very nice people there and helpful.
I got a great pair of boots for work. Thanks great services
Helpful staff and reasonable prices for good quality boots and western apparel.
Horrible customer servicewent in around the noon hour, the only positive I can say is at least I was acknowledged when I walked in but beyond that point no one bothered to ask if I needed help or was looking for certain size.as I did some more shopping to maybe see if there was something else that caught my eye, the two employees on the clock were too busy talking to their off the clock co worker to even notice that I was ready to check out. the girl came to the register and just rang them up didnt ask if I found everything ok or anything.being a former employee of this company its embarrassing to know that their conversation was more important then the customer.
Great service. So many great options for boots and clothing. Prices were very reasonable.
Very helpful and friendly! Killer sales!!
Nice western wear and geat boot selection. Friendly staff.
Amazing store employees were very helpful
I buy lots of my work clothes at this location even though I dont live in that state
Staff was very helpful. Found a great pair of boots and even got a great deal on a carhartt hoodie
Nice variety of boots and merchandise..
Reasonable priceFriendly staff
Found boots that I absolutely love and the staff there is so friendly and helpful😊
A really great place all employees really great but dont have enough black boots
As always, Warm welcome, Great Atmosphere, Great Sales!!!Love this store!! :)
Went in today and even though they just opened (they havent even had the Grand Opening yet) but they were very helpful and accommodating and have a fantastic selection. Will definitely be going back.
Awesome service. Salesman knew his boots
Always helpfulThanks
Great assistance here and very friendly employed with good selection of Western wear
Wide selection of nothing. Might as well consider them a fashion design store for city boys.
Nice place and friendly staff. Prices not for the faint of heart..
Great service and quality
Smells soooooo goood!! Tons and tons of boots, some clothes, accessories, and they have some slippers pretty cool.
Store is very clean. Staff is super friendly and helpful.
Love the variety of boots and cute clothes.
Friendly service. Good values.
The staff seems like they dont make commission, yet they have no trouble helping you out. Very friendly
Great service and care about the customer
Sorry to find Wrangler Q-Baby jeans no longer carried in store.
Nice selection and very helpful staff. Price match their online store as well.
Great selection of all sorts of types of boots. Little higher prices, but matched lower price after being shown from my phone .
Great selection work footwear, especially if you need steel toes or other types of safety toes.
Awsome store very helpful employees and really awsome manager!!
Good selection of jeans. Pricey, but the quality and fit are so much better than city boy jeans...ha ha.
Walk to the front door at 9:54am Friday.Guy points to the sign displaying business hours they open at 10... this MF makes me wait 6 minutes untill I can go into the store.. just stares at me like Im from another planet.
Bad customers service.we ask about some boots and he said to ask GOOGLE
Great place but to few locations
Ordered boots online. 6 phone calls, one in-store trip and $500 worth credit card charges later... Just dont do it.
Great place, friendly staff
If you want cowboy boots go here. Poor selection of work boots... kinda pricey
Awesome inventory
The ordered the wrong size and then it took forever to get my refund after I sent them back.
Not a great selection.
Big selection
Help was awesome
Wide selection of boots and some clothes
Funny for all the stuff I have its like they have nothing good . Nor anything in stock that was the right size.
Friendly staff!
Awesome selection
Awesome selection!
Helpful
Good selection
Great
Over priced on everything.
Bring back shepplers
I like boot barn!!
Expensive
Awesome quality
Super customer service!
Great
A lot of variety of boots