Definitely 5 stars! Jon has been excellent. We are finishing up a kitchen remodel and I have been overly impressed by the customer service and quality of the cabinets. I had gotten a quote from three other companies in town and was feeling very frustrated by the remodel process. Jon came over to give us a quote... he was very knowledgeable and offered helpful advice but was not pushy with his opinion. He showed me pictures of multiple projects and had us come to showroom to see their work in person. He has been flexible with changes. I even contacted him 3 weeks after I placed my order about a change and without stressing he walked me through what my options were. The cabinets are in now and they look incredible. It is obvious that Jon cares about small details and wants the job done right. He made helpful suggestions so that the job was done right. I was initially afraid custom cabinets would be way out of our budget but the final price for cabinets + paint was less expensive than a previous quote I had gotten that was for pre-made cabinets. I loved the ability to customize the color. I highly recommend KC Cabinetry! Q