Had a fantastic experience with this organization. I found working with Scott was great and his understanding of what I was looking for, he hit it spot on with the first suggestion. The entire process was very seamless and professional and their install team was a pleasure to work with.
They did not get anything correct at any point in time on the first try and my job should have been incredibly simple. 11’ straight run with a sink cutout and an island with a range cutout. Both were cut wrong. I was told that my sink setback wasn’t standard which I though an odd response when ordering CUSTOM countertops. I was sent $300 in gift cards for a make good on a $5200 job after accepting an island that wasn’t 100% correct. That’s less than a 6% discount? Pretty weak first attempt imho so I called and complained. GM said they would send me $600, they sent me $500.One thing after another. I wouldn’t recommend CKF to anyone. I would, in fact, adamantly tell you to call anyone else. I wish google would let me leave a 0 star expletive laden review!
I went to CKF not knowing exactly what I wanted and Amanda was so helpful on everything that it really made my kitchen conversion easy. She helped with cabinet style, granite, sink, all the decisions that I really just couldn’t decide, she just made it very simple and enjoyable.They gave me a date that the cabinets would be done and they were spot on. Installation was very professional, they checked the cabinets out after they were installed and come back to make sure everything is perfect when your kitchen is done.I would definitely recommend stopping out and checking out their kitchens they are fabulous.
CKF is a superb company that installed new countertops in three rooms.Our job was extensive with a myriad of details. Employees who designed the install and those who came out to put it together were well trained and professional.
Contracted through Legacy homes to install kitchen cabinets. One failure after another with this process. The wrong cabinets were installed, when the correct cabinets were installed, they didn’t have 2 of the pantry doors sized correctly. We were told they would be remade and Installed within 60 days… that window was up 2 months ago. We hound the Legacy people and they inform us they can’t get in contact with Ckf and more than likely the doors were misplaced. You would think someone between CKf and Legacy could see an unfinished work order and take the steps to solve it before a homeowner gets upset enough to leave a review here or through BBB. Please fix your mistake.
Everyone here is super friendly, honest, and knows how to help their customers get what theyre dreaming of. I felt comfortable immediately and left feeling like Id made some new friends!
I just bought a bathroom countertop from CKF. Their showroom is wonderful. They have great people working there and did a perfect job of removing and installing a gorgeous piece. Very pleased with the entire process.
I am new to Omaha and have been very pleased with every aspect of my experience with CKF. The communication is prompt and courteous, something I appreciated as I navigated my way through my first few projects. Everyone was helpful and pleasant in person and on the phone. We are updating a 1985 home and Im so thankful we found reliable help.
We wanted some extra shelving in our new home (two linen closets and our pantry). CKF was great! They provided a quote and set a date to come out to install. Kenny came out to install. He was fantastic and very professional. It was a great experience and would highly recommend them!
Get you unloaded fairly quickly
We have used CKF for all of our countertops and cabinets in our home. They have always been on time, courteous, and their workmanship is excellent. I highly recommend them to anyone looking to upgrade their cabinets and countertops.
CKF has very knowledgeable & friendly sales staff. Our quartz vanity selection was reasonably priced and the installers were quick and skillful. We will be repeat customers!
CKF was great to work with. Our sales person McKenzie was very helpful during the whole process and never seemed to get annoyed even though I was super annoying with questions.John the installer was great as well. Before he started he made sure he had everything and laid everything out and even asked us on placement before he set the cabinets.The two gentlemen who delivered and installed the countertops were very professional and careful. They didn’t hit any walls and cleaned up after they had finished the install.Brian also has been helpful as the project manager. After the cabinets where installed he came out and looked over everything. And ordered the couple pieces needed to complete the job. He also explained to us that once the tile and backsplash was complete to contact them and they would instal quarter round and come out to do touch ups on the the cabinets, which I was impressed that CKF does.
Beautiful showroom. Knowledgeable staff. I will do business there again!!
Helpful staff and large selection of merchandise.
CKF has been great to work with from start to finish. By far the easiest company to deal with during our entire project! Everyone from the Showroom to installers was great and very professional. We had counter tops and a closet system installed and both are second to none in quality. For the overall service and product we were also pleasantly surprised what a great value it was. We will most definitely be using CKF for all our future projects!
Tash S. at CKF is AMAZING! I’ve purchased with her twice and she’s been absolutely fantastic both times. Incredibly easy to work with and truly made it painless. The installers were great too - kind, courteous, and accommodating. I highly recommend!
Our pantry and master closet were just installed and they are fabulous!! Ashlee was easy to work with and really listened to what I wanted. The quality is exceptional and built to last. I loved these so much that I ordered closet systems for the 4 other closets in my house. Rachel worked with me on countertops and they are beautiful. Installation went easy and everyone was awesome!
We used CKF for a master bathroom renovation, and we could not have been more pleased with our experience! They took care of everything for us, including a very quick and easy installation. We were so happy with everything from start to finish and we would recommend CKF to anyone!
CKF did a great job on my project. Brian Weeder, the Project Manager is amazing and went above and beyond in making everything perfect. Katie Niang did a nice job with design too! These 2 made the process great!
The staff was friendly and the process was very timely. The granite was installed in our kitchen and the crew explained and answered any questions we had. They made sure to clean up any debris and trash before they left. I only rated a 4 because they do not support military discounts and we had to caulk the countertops ourselves. Caulking not a big deal, but military support is big. However, we were very pleased with their work and plan on having them do our bathrooms.
CKF was wonderful to work with. I wanted to update a small, walk-in closet. Ashlee came to my home and designed a wonderful space. Seeing it in 3D on her computer really gave me a sense of what it would be like. The two installers were on time, very efficient, and most pleasant. And the follow up was great. They wanted to be sure I was happy with everything. I even added a shelf after the installation and Chris was most helpful in providing this for me. Great folks. Great results.
New bathroom vanity and countertop turned out FANTASTIC! Amanda (designer) and Ashley were great to work with and were a huge help in getting everything wrapped so we can enjoy our new bathroom. Will be using them again for the next bathroom remodel in a couple of months. Highly recommend CKF!
I was working in a really tight budget and have a really small kitchen. I was able to get the exact type of quartz countertop I wanted using remnant pieces. There were tons of options. Tasha helped me all the way through the process and I highly recommend her. The showroom is gorgeous and all the staff are incredibly friendly. The entire process was extremely easy and quick. Once I decided what piece I wanted, they walked me through the entire process and worked around my schedule. The installers were friendly and very professional. It was quick and easy and they left my kitchen cleaner than it was before they came!
I remodeled two bathrooms and my kitchen. Service was excellent from planning through installation. All the people I worked with were professional, thoughtful and very nice. I am very happy with my project. Highly recommend this company
We purchased granite from CKF outlet and their selection is amazing! So amazing that I had a hard time choosing what I wanted. Justin was a huge help! You can tell she has a background in design. She pointed out things when picking it that neither my husband or I would’ve thought of. I think if it wasn’t for her, I would’ve left with no decisions made. I showed her pictures of what I had in mind and of my existing kitchen and she found the PERFECT match for me. Their pricing in the outlet is lower then any other stores we went to. I also loved the fact that if you find a piece in the outlet you love, they can search their system to see if they have more of it. Can’t wait to get it installed! We will definitely be back for other projects and I will be working with her :)
I have to say I’m SO disappointed in this company, we have been getting the run around for over a month now. I would not recommend them to anyone. I’ve been ready to order my cabinets & can’t seem to get a hold of the sales person Tash. After I told her we needed to get them ordered, she promised she would let us know by the end of the day today & of course we did not!!!! If this is how we are treated before we give you our hard working money, I can’t even imagine after they actually get our money. We could’ve had our cabinets by now or at least in the next couple weeks but we haven’t even ordered them yet....and I dont think we will be now.
Very professional and knowledgeable staff.
We have worked with CKF on two houses. The project was a remodel of the kitchen 5 or 6 years where we hired them for a new counter top and backsplash and were very happy with the results. The second experience was through building a new house with Woodland Homes. Both experiences ended up beautiful. Even more than a year later when we had issues with the sink (that was no fault of CKF but rather the manufacturer) they worked with us in a fair way to resolve it.
I purchased cabinetry, home organization and countertops for a kitchen, pantry and bar area. It was so easy to work with CKF - all the employees were so helpful and the installers were respectful of my home. Everything came together beautifully. Thank you! I love my new kitchen!!!
This is my first experience in working with CKF and I would not hesitate to use them again. Everyone was very professional and kept me updated on my project in a timely manner. I love my new countertops!!
Worked with Dave from CKF and the whole experience from design to installation was wonderful. He was very responsive to any questions I had. Their showroom is gorgeous and all the staff was very friendly. Would work with them again especially Dave.
Totally disappointed. As a repeat customer I expected good service but to be honest from the start the salesperson was unresponsive. Especially when I decided to only purchase countertops with their company. I paid in full up front and waited several weeks for my produc this was totally understandable because they couldnt measure until cabinets were in place. They measured and I waited for the phone call to arrange installation. After several weeks I reached out to them to find out what the projected date was and they said they wanted to come on the following Monday. I could not arrange that with my job, so I had to push it a week so I could get an afternoon delivery. That is the only way I could be there and I had to work at my job on Sunday to accommodate being able to leave early. The agreement with the scheduler was that they would come after 1 PM. They came early, didnt want to come back at the prearranged time, and I could hardly get anyone on the phone the day of the delivery. If you value your time and you want to be treated with respect dont buy from here. I was assured I would be hearing from a manager about the situation and its been 2+ weeks and I have not been contacted.I will say the guys who actually did the installation deserve none of my rant...It was the salesman and the schedulers and most importantly the management who cant be bothered to handle customer issues that I blame for this debacle and my wasted day.
Outstanding Customer Service and Product from start to finish! Knowledgeable Sales Team and Installation Team! All around great experience with CKF! Highly recommend!
Slow response time, moderate quality.
I couldnt be more disappointed. Our high priced cabinets do not close straight. We constantly have to adjust them. According to CKF that is normal, but we never had that problem with our old cabinets or any home I have lived in. When they installed the hidden pantry door they did not conceal the shims. We asked several times to address this issue and they told us over and over again that they couldnt do anything. Then finally one of their guys saw it and said that it was a simple trim piece that was missing. He ordered the trim piece and came over to install it. It took him 15 minutes. That was 18 months after the job began. My hats off to him, but I will never use CKF again for the reasons described here and more. Hopefully you get the idea.
My counter tops look GREAT! The price and service are second to none. I would recommend anyone check them out when looking for new counters.
Excellent experience. They truly made the transformation of my kitchen simple, streamlined and the final product is beautiful. Thanks for your help, Michaela and the crew at CKF.
I work in the solid surface area!
Very helpful people
So impressed with the products and the price. Everything was ready and installed on time, the process was painless! I have used CKF for cabinets and countertops, love everything.
I like the fact that they have a remnant section, but I have to say the service has not lived up to my expectations!
CKF did a great job helping with our selection and were very timely with the installation. Would definitely use them again!
CKF had a wide variety of styles to choose from and the wait time to receive it was very reasonable. Overall we are very happy with how our countertops turned out!
I can’t express to you how I am in love with consolidated kitchens and fired places! They have done marvelous jobs to me. First we started off with my luxury bathroom remodeled and I loved that. Secondly, my kitchen needed to be remodeled since I had bought a home that was not in that great conditions that was what I wanted to be able to style it my own way. Anyhow, my second project was great even better than the first one. Well I am in love with them because I have never had any problems with them but perfection! Thank a lot to all of you that helped me.
Our go to for countertops. Beautiful work!!!
We purchased a remnant slab of Cambria for an island countertop and could not be happier! From the selection process, to the day the measurements were finalized, to the installation process, everything went smoothly and quickly. Everyone we worked with were professional and friendly. We even got a call to ensure we were happy with the final, installed product. Thank you!
We had our kitchen remodel 8 years ago and I love the high quality cabinets. We are now going to redo a master bath and would not even consider going anywhere else. The finish on our cabinets is still like new.
Ive worked with Matt Finken on two different counter top projects. Matt has been easy to work with, the product has been high quality, and the pricing has been very competitive. I did everything via email and online. Great experience working with Matt and the installers.
They ripped out my old countertops and installed the new granite in a single day (it only took 3-4 hours total!). Couldnt believe the deal we got on a remnant. I now highly recommend CKF to all my friends!
Tash Martig is rude, unfriendly, pretentious and turned me off from the entire company. It would be in CKF’s best interest to hire friendly employees.
I needed help with cabinet adjustment. I got the information I needed plus a demonstration of how to make the adjustments. Great help!
Our designer Sarah was great to work with-efficient, knowledgeable, quotes were right on our price point and she had some great ideas.Everything went smoothly from design toinstall and the few glinches we had with changes were easily rectified and painless!We are forever clients! Thank you!
Drilled hole for drinking water on wrong side of sink. Main water supply is also slightly off center. Installation was poor, but material quality seems to be good. Not a big enough issue to bother with replacing the countertop, but annoying considering the high price.
Great work done for me!
Our installer Jose and his partner were quick and professional and our tops look great!
Excellent selection
Didnt start off the best however they ended up pulling through and going beyond what we asked. All the work done is very nice and the manager and installer were very helpful.
Great experience. Very friendly and helpful sales staff.
This is my second time working with CKF and I couldnt be more pleased with the end result. From the selection process with Michaela, to the ordering and templating and finally, the super quick installation, everything was great!
I was pregnant and was told I would be having my son weeks earlier than I anticipated, all while in the middle of a kitchen remodel. CFK worked with me to get my countertops installed before my son was born(in a short window!) and EVERY single person I dealt with from CFK, from the scheduler, to the man who came to measure, sales staff, and installation staff- was SO friendly and customer service minded..I honestly couldnt recommend them more!
On time and polite service. Good quality of work and product!
I had my kitchen counter replaced with granite last summer. We also had the sink and faucet changed out. I had a wonderful experience shopping with CKF. The sales people were very helpful guiding us through all the different options that were available. The installers were very professional and the follow-up after installation was very good. I would definitely shop with CKF for any future renovations that we do.
They were easy to work with and have an excellent inventory to choose from
Large selection and plenty of displays. Very helpful staff.
From the selection process to the installation, everyone was knowledgeable and professional. We love our new countertops!
They do not like helping walk in customers, I have heard before all they care about is builders and I would say from my experience that is very accurate. Very rude and unhelpful.
Tash at CKF was the best!! I got exactly what I was looking for and less than I originally thought it would be...yes, LESS. When does that ever happen. My countertops were in before expected and the installers were great! Everything from start to finish was exactly as I was told...no surprises!! I have already recommended Tash and CKF to other people doing kitchen projects
This company is a very organized company and the members are very nice and understanding.
Great experience, service and pricing are second to none! I would recommend The Countertop Outlet to anyone.
Great selection and very helpful kitchen designers!
We have now completed two different projects with CKF and the experience in both cases has been excellent. They showed up on the set time and date, and went out of their way to make things right. I would highly recommend them!
Nice people....good products....
Loved the experience! Looking forward to getting my new countertop & sink!!
Would not use this company again, have recommended others against it. They misquoted us then over charged us. The seams on our premium granite were not professionally done.We ordered an island piece which they cut in half and put a seam with horrible craftsmanship on it. Our centerpiece looked horrible. After months of back and forth we had it replaced with a single solid piece. At that point we found out from the crew that they did the other top in two pieces so they would only have to have two guys install it instead of six.The only reason I am giving two stars instead of one is because they replaced it. The whole experience was negative.
Very organized the place to go in omaha for solid surface
Amber G. Was very helpful and professional in providing us with a plan for our basement bar design.
The entire process from selection to installation was excellent!
Worked with Amber. She was very friendly and helpful.
CKF did a kitchen remodel for me and they did a fantastic job. Their attention to detail and providing quality products is outstanding. Every person I worked with at ckf was dedicated to providing me with quality service and workmanship. ( And they were so easy to work with). My designer Kayla Smith went above and beyond when helping to design my kitchen and following through to the completion of the work. Kayla has been so easy to work with and so knowledgeable about the products ckf provides and the whole process. I am so thankful and grateful to her for her amazing and caring service. I love my new cabinets and countertops. I highly recommend the products and services ckf provides.
Dealing with CKF was effortless and we absolutely love the end result!
Not impressed will be advising friends and family to avoid had a much more streamlined experience at Cabinet Factory Outlet Plus.
Lori was AMAZING! We would definitely recommend!
I will never let them in my house again. The installers nicked my wood banister when they RAN into my house carrying the countertop. Yesterday I found out that they ran into my neighbors house with the countertop insisting on installing it when my neighbor said, “you have the wrong address”. I did have a operations manager come to look at the damage and they agreed to pay to have it repaired. They installed the countertop so quickly there was no discussion about how the faucet holes should be put in. I would have the faucet hole drilled 1/2 inch different but that will never happen. The Cambria product is great and my show room experience was fine but don’t let them install anything in your house. The installers are all subcontractors and are paid by the amount of square feet they install so the more countertops they put in the more they are paid.
Great place, lots of options
We recently visited CKF in search of countertop options for our kitchen. We inquired about all possible options including Corian and were told by our salesperson that “Corian is out of style”. So we were basically shown quartz options only- heavily swayed towards selecting quartz. When we asked if the price per square foot included installation we were told yes. After giving our measurements the salesperson went into the back room to “come up with a quote” and when she returned the quote was $1200 more than what we calculated price per sq ft. Mind you I know there must be additional fees but the quote was not itemized for us to see what exactly was included in the large price discrepancy. There was a “measurement” fee, and a bunch of other random fees that were not revealed in detail to us- and then she just said to us “so are we good?” Like just expecting us to sign on the dotted line right there and then. When making such a large investment in our home and such a large purchase it would be appreciated if CKF was more transparent in their pricing- for instance do not state it is $51 per sq ft and then tack on a bunch of additional fees that are not disclosed. Two thumbs down. 👎👎 The only reason I am giving two stars is due to the fact that they have a large selection and the receptionist was very welcoming and nice. For good business practices I recommend listening to your customers and showing them options they inquire about, explaining the different options, and more transparency in pricing and hidden costs.
Every project has its negatives. Overall CKF did great from ordering with Michelle Patrick through to install. The overall quality and end product exceeds expectations and we have been and used two other vendors in the past 10 years. The 144th Street location is a lot smaller than the main showroom on J Street in Omaha but the displays are adequate to pick the right one and have that good feeling and perfect buying experience. We would recommend CKF to friends and family.
Our entire experience with CKF was a pleasure. Everyone we dealt with was professional, courteous and on time. We needed a 10 by 2 countertop with 2 porcelain sinks.Missy and Randy were helpful, guiding us through the huge selection, answering all of my questions, explaining the process and timeline. The granite countertop and sinks were installed this morning (thanks Steven & Trevor) and it looks super. This part of our bathroom remodel went very smoothly!
I had a smaller project (replacing 2 vanity tops covering no more than 10 sq ft). Although the Countertop Outlet has a great selection of remnants to choose from, buyer beware--they will sock you with a bunch of additional charges that other remnant stores dont (i.e. $125 for providing your own sink, $200 flat fee for tear out and even $9 for a granite cleaner). I would have ended up paying almost $100 per sq ft with their pricing. Unbelievable!! After I got a second bid from another remnant store (their bid was 53% less for a quartz remnant, fabricating, etc.), I tried to negotiate with them to lower their bid, but they made no concessions. Buyer beware and do your homework before signing on with the Countertop Outlet, especially for smaller projects.3/16/2017 Update: Per CKFs request, I emailed their Marketing team to hear how they would make things right. Ive been waiting almost 1.5 weeks and have heard nothing from them... As a result of CKF not following up, Ive lowered my rating from 2 stars to 1.
I got a full slab in exodus white and love it.
These are the Rudest people I have ever met. I went out ten days ago and asked them for a comparable bid to one that I received at Claxton Fireplace I forwarded them the bid that Claxton gave me while I was in the showroom. I had to call today to get an *sshole on the phone to tell me the bid price. He did not even try to ask me any questions just told me $1825 ...I asked is that all you have to say? He said What else do you want me to say? Well you could have told me the comparable between the two you could have told me that you supposedly sold Lenox ...long story short ...TAKE YOUR MONEY TO CLAXTON!!!
Very Friendly, helpful and knowledgeable lady
Very nice work.
Great selection for smaller projects
The best
Great selection.
Disappointing service