These guys did everything they could to help me get a great price for what I needed! Great people and excellent service! I even got the credit card because they were so fantastic! 100% recommend them for any tire or services you need!
I tried to call the place for an appointment and was put on hold and then hung up on. So I then booked an appointment online, But since this location doesnt like to update its local appointments I was called later by the store to reschedule my appointment for 10 days later. I guess Ill just take my business to someone who wants it. This store seems to have all the customers they need.
AMAZING! I was told that I had to replace my tires due to a nail to close to the outer wall.I called to schedule an appointment (which they always answer their phone quickly and professionally!) when I went to my appointment to have all 4 of my tires replaced they called me and let me know that they would be able to patch it if I preferred that. Of course being a college student I can always use the extra money! I was surprised they were able to patch the tire after the last business I went to said they would not patch it. On top of that I asked if they could check to make sure my battery was working correctly after another business said I needed to replace it. My battery had no issues!The store manger and other staff are professional, helpful, and most important to me they are HONEST! The current store manger has been working with this company for 26 years and he truly cares about their costumers!My boyfriend and I will never go to another business for our car needs.
Kevin and Mitch are truly some of the best individuals ever meet. They where willing to help with prompt and quick service and knew exactly what the issue was my vehicle at the time. They understood my rush and quickly got to work without hesitation. Truly one of the best experiences Ive ever had at a Goodyear and I hope others out there know just how good a shop this one was!
My boyfriend has his vehicle serviced here and he loves them. They are thorough and they take care of your vehicle. They make sure to not leave a mess behind.
Manager Paul in Lacrosse was amazing. They had no available time slots open to fix my tire so he put his busy morning aside and personally fixed my tire himself. This is my second time in two weeks this Good Year has gone above and beyond!
I had an emergency with a metal object in my tire on my trip across Wisconsin. Luckily I was close to Goodyear in LaCrosse, because they were so very helpful. There were three options for a replacement tire in stock, and they kindly worked me into their schedule very quickly even though they were quite busy. I am so appreciative!! I highly recommend their service.
Stopped in this weekend because my low air pressure warning kept coming on, even when I put air in my tires. Paul was super nice and got me right in and patched my tire. I guess I had a nail in it. Thank you!!
I received exceptional service here. The staff went above and beyond to help take care of a tire issue before I left for a road trip. I am so grateful! The price was extremely reasonable too!
I am Sean. I had a flat tire and they got my tire in and fixed very fast. I am very happy they were able to get me in when I was in a time crunch. Very knowledgeable staff. I highly recommend good year.
Stopped by to have my lug nuts checked after having had the tires I purchased from them a year ago. The guys were awesome and super helpful! I haul my horse all summer and the peace of mind this brings before I head out on the road is invaluable.Thank you!!!
I have been to plenty of Auto Centers across the U.S traveling and this Goodyear probably had the best customer service out of any of them. I broke down traveling and Kevin the Service Manager was very honest with me and helped me get back on the road. The work was performed in a timely manner and everything was explained to me in detail of what I needed. If I am ever back in this area and need service I will be stopping here for sure. Thanks for the GREAT customer service!
Moving in less then a week and they patched our flat tire not once but twice for a very fair price and the second time we didnt even have an appointment they helped us right before they closed. Very kind hard working people here i highly recommend goodyear in onalaska WI!
Excellent customer service and quality products. They fully explain your options and service was completely quickly!
The team at this Goodyear location are phenomenal. Paul and Tyler were the folks I worked with the most regarding my visit. I purchased a new set of tires online and they were helpful and professional with the information they provided regarding my order and the work that would be done on my vehicle. I received a couple calls from Paul and Tyler with status updates as my vehicle was looked at and they left me knowing my car was in good hands.
A good bunch of guys. Theyve done me well. The service manager is a good guy. I feel hes been honest with me about the work Ive needed to have done. Costs, theyre probably not the cheapest but not the most expensive either.
The men at Goodyear in Onalaska were amazing. We had a flat while camping near Onalaska. The workers went above and beyond to work us into their busy schedule! They were very friendly and professional. Greatly appreciate these men and their willingness to help us out!
Paul from Goodyear and the rest of his team did a phenomenal job fixing my car and all its issues in a very timely manner. Thank you for getting my car back on the road in less than a day!
I had a lug nut bolt break off and was 2 hours away from home. I was only going to be in the area for a few hours. I walked in and was told that they could fix it that same day. Later that day they had it done and I was on my way. I was also quoted a cheaper price than I was expecting. Final bill ended up being only $4 more than they quoted. They saved me a lot of trouble. Would highly recommend them! Very friendly staff.
These people are wonderful. Had brake problems and they fix it right away. Wonderful I will definitely take my car there again.
Fair and reasonable prices and good mechanics
Great people, really know their stuff. Also appreciate the uncharged estimates.
Excellent service and super speedy! Paul was able to get us right back on the road, highly recommend!
Great service as always, thanks Paul and team.
Overpriced it seemed like every time I went in there for something something else went wrong. I would not recommend this place to anyone.
Amazing service! I asked for a miracle and received it. 4 new tires in a pinch and I was on my way. I will be back.
Really helped get me fixed and back on the road. Outstanding service.
I dropped my car off because my tire was leaking air. They didn’t charge me because it was a simple fix of changing out my valve stem! Such a cool thing for a large company to do for people!
Very pleased with my service Tyler was a great help with finding the right tires for my truck. Would recommend this place to anyone
My car had to be jump started, I went in and met Greg, he went out personally and tested my battery, he said It needed to be replaced . He had it done in 15 minutes. Great service.
Best place to buy tires in the world if it wasnt for Tyler I wouldnt have known to come here
Paul and Kevin and everyone that works there are so helpful and so kind!!!! You have a great group of people here! They helped me solve a problem with one of my cars in less than a day!! I’m so greatful for their help!!!!!
Accurate estimate. Made the repair quickly. Excellent communication.
This Goodyear location has been taking care of my family for years. Trusted knowledgeable service work and honest and competitive prices. Thanks guys!
Outstanding customer service again. Thanks to Tyler and Mitchel took time out of their busy schedule to help me with a problem right away instead of making me come back or schedule an appointment. This is not the first time this shop in Onalaska Wi.has done an outstanding job with customer service. Thanks. Larry Skoug. (White Jeep
Good experience didnt buy anything,yet.
Kevin was fast, professional and pleasant to work with!
Very informative with issues and recommendations on what the correct actions would be to take care of an issue.
Pauls customer service was outstanding.
Paul & Greg are incredibly helpful people who are not only knowledgable and friendly, but theyre going to work hard to earn your trust.
Always great service !
Awesome place!!! Call them Saturday morning at 8:30 and after having truck trouble the night before they recommended a towing company which was there within an hour and very wonderful ! They were able to get our truck in the same day and get it repaired We were at a campground and they really made our day !!
I have been a customer of this location since 1999. They truly take care of the customer and have never steered me in the wrong direction (haha) for services required/desired.In about 2015 I got some work done at another shop out of state and felt I needed an alignment, they showed me I didn’t need it and saved me $100. That really shows trustworthiness.2020 I had a slow air leak and they stopped it as a one time courtesy. Who does that?! In a world where finding a good mechanic can be harder than finding a good doctor, Goodyear Onalaska will absolutely take care of you and treat you right.5.5stars
I trust these folks and they have competitive prices. What more do you want from a mechanic?
Great place for oil change & tires
They took good care of my car today, brakes in less than an hour bc they had an opening before closing time. Great team at Onalaska Goodyear! Wow
Ive been coming here for 12 years and i never leave disappointed. The workers are always super helpful, kind, and patient with me not knowing *anything* about cars. I moved 3 hours away and still come back here for my oil changes.
Jeff and his crew are excellent!Recent 4 new tires on one auto with some additional preventative maintenance. Also had removal of mouse debris from heater/air conditioning vent system on pickup truck.All done as promised and again were more than satisfied...Thank You!
I have purchased tires from Goodyear in Onalaska twice in the last month. Paul and the entire crew are very professional. I will certainly buy tires from this store again.
I scheduled an appointment online for a Tuesday and had to drive 40 miles to get there. It was 30 minutes until my appointment and I was just a few miles away when I received a call telling me they were booked for the day and couldnt fit me in for an oil change and theyd need to rebook. When I explained I had a 40 mile drive and was nearly there, instead of offering to work me in they said they could reschedule me for Friday. My issue is that although they apologized, there was no attempt to work me in and that was with me telling them that Id wait even if they couldnt get to it before the end of the day. As I see it I had an appointment just like others did but regardless of my situation they were willing to cancel me without trying to rectify the situation.
Always treat you with respect, do a great job, reasonably priced, honest work you can trust
Wonderful service! Ran over peice of metal and couldnt find anyone to fit me in on a Saturday. Even with a packed schedule they still managed to get me in, patched and on the road headed out of town! Special thanks to Paul. Very professional, honest and straight to the point!
Had a brake inspection done earlier today.Jeffery, Paul, and Kevin were very helpful. Great location, you can browse the mall or other stores nearby while you wait for your car to be serviced. Very professional staff, they knew what they were talking about and explained things very well.I received an honest estimate, was not pressured into any services my car didnt need, and was not pressured to go through with the estimate if it was currently out of my budget. They gave me detailed readings on the status of my brake pads, rotors, and tire tread life.Will definitely recommend.
No one likes having to do maintenance for their cars. I had to get 4 new tires and the gentlemen down at Goodyear were amazing to work with. They were able to get everything done ahead of schedule and I am quite pleased with the results and my purchase. I will be coming back here for my future tire purchases.
Great service. A little spendy but worth it.
Nate and Jeff helped us out of a bind. They went out of their way to get us on the road quickly and to a family funeral. We are grateful and would recommend anyone in the area to trust them with their vehicle.
Driving through town the day after Christmas and my steering wheel starts shaking. Of course several businesses were closed, but Goodyear was open and I explained to Kevin the manager our situation and we were heading to Minnesota. He told us to bring it in and discovered 4 of 5 lug nuts were broken off a tire. They also discovered a few other potentially dangerous issues. We were able to use a nearby relatives vehicle while our car was being repaired. Kevin and Paul kept me informed on the progress and even mentioned that the mechanic would come in on his off day if they didn’t get it fixed by the time we wanted to head back to Milwaukee. Prices on repairs seemed reasonable and service and communication were excellent. Thanks again for helping the out of town travelers!!
Great service!!
Have been there multiple times efficient polite group i totally trust them with my car
We take all of our alignments to Goodyear. I cannot say enough good things about the staff, managers, technicians, etc. Really helpful staff. We want to give a special kudos to Kevin, hes been so helpful in advising us on suspensions and alignments.
Toke mt truck in when they were double booked and saved me from the than coming in tomorrow
The best man works here now. I am a little biasedMy son and ex-Marine. Logan.
The guys at Goodyear of Onalaska are great! Even though i purchased my tires elsewhere, they offer lifetime rotate and balance. Brandon, Ben, Jeff and Paul are always pleasant to do business with. They are all kind and courteous. Fast service, and great prices keep me coming back! I have never had a problem at Goodyear. They also offer free WiFi!
Last and first time to stop at this shop. Hassle and lie on the prices total different price before the service and after service complete. Specially don’t trust this guy called Tracy. Stay away from this place!
They do great work and got good customer service.
Fantastic prices, excellent service. No hassle service on work that was under warranty. And the coffee in the waiting room isnt bad.
I havent been to Goodyear in a good long while now, but I promise you its not due to anything on the part of mgr Jeff Trappnel or any of his team! These guys right here are the cream of the crop! I couldnt say enough good things about this location (Onalaska WI).Jeff & Paul are friendly, knowledgeable, & just all-around good people. You can rest easy knowing your vehicle is in the best hands here, no matter what the task!This shop serviced my cars for nearly 25 years. Jim Tomlin & his assistant mgr John were running the place way back then & were super! I understood there were several who tried to fill their reputable shoes [is there such a thing? U kno what I mean] & failed.Since Jeff & Paul have taken over, its been business as usual: excellent - always! By the way, who points out the ethnicity/race of a significant other in a complaint that essentially makes the store responsible for the customer signing something theyve not read!?? Honestly! ! Im sorry; I shouldnt even give any thought of it, but wow! I think I know better of these guys!I SERIOUSLY LOVE MY ☆☆☆Onalaska☆☆☆ GOODYEAR GUYS!!
Have had many good experiences with this Goodyear store. From tires, brakes, water pumps, batteries and more. Professional, courteous and jobs well done.
Bought new Goodyear shoes for SUV. Crazy expensive. Sarah was very nice
They always do a great job fast and friendly
Had a tire with a nail in it. Not patchable because nail too close to edge. Dropped off tire and rim Sunday 5/10/15. Agreed to purchase new tire. Manager accepted the tire and trim. Signed work order with no mention of any defects in rim. The rim was in mint condition. Had my African American girlfriend with me to attest to such. They had to bring in new tire Monday morning 5/11/15 at 10am. They mounted new tire on rim with no mention of any problems before proceeding. Went to pick up tire at store. Arrived at store. No tire and rim in customer area for inspection. Tire and rim only in restricted work area. They put form on counter. The usual very wordy work order with much small print. Who reads all of that right then and there? And a greatly modified work order from what I signed the day before. I signed the order without spending an hour or so reading all of it as nearly everybody does. And they know such. Went outside. Technician open service bay door. He rolled tire to car. He put it in trunk and closed the lid. I trusted they did good job. Big mistake. I got home and looked at rim and tire. To my shocking dismay the rim, was damaged in 2 places. Dented and cracked. Then I read the work order and it falsely stated the rim arrived that way. I would have never signed that form if I knew it said that. I called the Manager Jeff Trapnell. He was/is completely absconding of any responsibility for the damage his shop caused. Rude and uncaring. Im sure he knows how most people simply sign that form and, pay and leave. Then either never closely checking the work or do it when they get home. He took the chance I would not notice what the form said and his technician helped ensure I has little or no time to inspect the rim before I left. I have about a 850 credit rating with no debt and make $65,000.00 a year. This is mostly about the principle of this matter[not the money] of shafting me like this even though that rim costs $544.00. Please do not use this shop. Bfgoodrich tires for me-NOT GOODYEAR!!
Paul the Service Manager there was very friendly, prompt, and very informative when I called him for a quick quote on a repair. Soundedlike a place that takes care of their customers.
Pleasent staff and quick reliable service
Great service, they explain things patiently and respectfully.
Always treated like a important customer, even when you are there for a very minor issue.
The guys at the Onalaska Goodyear were knowledgeable, courteous, and super fast! Great customer service!
Good people and decent prices
Great, but too pricey in my opinion
Driving through Onalaska and had a sudden flat tire. Goodyear made time for us on a busy Sunday afternoon. Could not be more thankful!
Best tires in town!
Good honest crew work at this store.
They fixed our keep right up
Devin and Kevin are the best :)
Very friendly and free tire patch jobs +
Excellent as always!!
Good service
Great and trustworthy service
Very good service
Thank you for the free air
Straight and to the point.