Great experience! Answered all my questions regarding a bike trainer and installing a new tire for my trainer. Im all set for exercise at my home.
Coulee Bicycle Co. is the perfect bike shop for someone who is in need of service for a commuting bike, mountain, road or elite-level cycling. They truly know everything there is to know about bikes, and take time to explain and walk you through so you know what to expect. I had my commuting road bike tuned up with additional work done, new tires installed, all in a few days. Their turnaround is prompt and their rates are very fair. Ill be back!
Very helpful, knowledgeable staff. Always getting my bike back in top notch condition.
Awesome staff was kind enough to adjust my daughters bike and save her birthday!
For around a year now, when switching from my 2nd to 3rd gear, it would jump to the 4th gear, and I wanted to finally get it fixed. I looked up bike shops near me and I am glad that I decided on visiting this one. The guy fixing my bike knew exactly what he was working with, and got the job done in a much quicker time than I thought it wouldve required. I would definitely recommend this bike shop whether youre interested in purchasing accessories for your bike, purchasing bikes themselves, or needing to get your bike repaired.
Very nice people Robbie and Danny and they will both be there to help and will stick around and answer all questions ontill customers are satisfied. I got a wheel trued and assumed when I got my bike back I could finish tuning the diraller that was new with the tires. Well they did me a solid and slightly adjusted my diraller for me. My bike has never run so silky smoothbefore. I have an older bike with a drive train with a mind of its own.I would like to thank you Robbie if you see this thanks.And Danny for helping me the first time I came to your shop
I am newer to the area and found this bike shop. I bought a new specialized helmet and I was very pleased with the experience and the product. I met professional, knowledgeable and friendly staff. The store has a good selection of products to choose from. As a nurse, I was also very pleased with how they handled everything during this current pandemic while keeping their employees and customers safe. I highly recommend them and will be visiting again.
I took my bike in to get a new tire. While we waited, I told the man helping me that my little one and i would be at the park right near by and we would come back when it was ready. As it turned out, while we were swinging at the park, the man showed up and had to ask me a question about which tire to put on. He walked all the way to the park with two tires to show me! I was absolutely amazed at the service! It looked like he was happy to help! I wish I would have caught his name, but I very much appreciated the extra effort!
Robby and Danny make you welcome so its has a nice neighborhood feel.
After contacting nearly 60 shops from around our Illinois home, to as far as Minneapolis, we were lucky to locate this gem. Looking for a bike during this shortage is a miserable experience at best. Let alone making a 4 hour trek in hopes the Shop actually has the bike you’re looking for. Luckily for us, that shop was Coulee. Not only were we met by an extremely pleasant individual ripe with knowledge, but also the exact bike we were looking for. The shopkeep set the bike aside and would not sell it to another individual until we had seen it first, even being 4 hours away. He aloud us to ride freely, even giving me a bike to use to accompany my wife during her ride with out question. Once we decided on the bike, the shop made sure it was sized appropriately and took care of every question we had. If you are in need of a bike, you would be doing yourself a great disservice by not coming here. Aside from the great customer service, they actually have stock of sub 3k bikes in popular sizes. Which as of now I nearly impossible. Stop on by and check em out.
Rob and Danny are great at fixing our bikes and know me and my boys by name. They fix our bikes whenever we need help, no waiting for the small issues. They are part of our community, and Im grateful to have them within biking distance.
I’ve rented/borrowed a couple bikes from Coulee Bicycle Co, and I’ve been so happy every time! The staff are really helpful and accommodating, and the bikes are BEAUTIFUL! Their Specialized electric mountain bike was so much fun to ride on the Human Powered Trails. Highly recommend!
The value of a local bike shop can not be overlook and Coulee Bike Co has been wonderful. While we are blessed to have an area full of wonderful bike shops Coulee Bike Co has certainly become a favorite for me. They have helped me pick out the perfect light for late night Mtn bike rides and it is awesome. There was a manufacturer issue with the light about 6 months after purchase but Coulee Bike Co stood behind the products they sell and had a replacement for me within a week. They have helped advise on products and I have had a wonderful experience with them every time I go in to the shop. Thank you to Robbie and staff for your expertise and support of the local cycling community.
Always super friendly, helpful, and respectful (something Ive noticed even more now during COVID times). I am often asked for bike shop recommendations, and I will continue to recommend their services first! Glad to have this business in our community!
Our family always enjoys visiting this bike shop. Very helpful and friendly staff. They always provide professional and quality service. Products and bikes they sell are excellent quality. Coffee is good too.
Amazing staff, came in with an electro bike that needed to be built and they built it in less then 2 days, will come here again if I need any other bike needs
Always helpful and polite. They carry great bike products.
I highly recommend this shop! My husband and I are purchasing two new bikes and feel great about purchasing them at Coulee. They were extremely patient in answering all of my questions (I have a lot), and rolling with my indecisiveness. It’s not a minor purchase for us, and we felt as though they completely understood and honored that. I appreciate their knowledge and service and look forward to working with them for many years to come. Thank you!!
Great store and people!
Their staff was very friendly and quick to help answer my questions. They have reasonable prices on their products. The coffee was a nice surprise. I will go back.
Good shop
Great shop with very friendly staff. They fixed up my husbands bike, and the owner, Robbie, even showed me how to hook up our trailer to the bike. Will definitely be bringing all my business here in the future.
Had 2 flat tires at mile 20 out of 50. Walked in to this shop and they were immediately super helpful! Replaced my tubes and offered more tubes and cartridges to be safe the the rest of the ride. Really nice guys!
Super knowledgable and friendly! Had a great experience at Coulee Bicycle Co.!
I stopped into Coulee on a trip across Wisconsin with the prayer that they would have the wide sized (700x40) tires that I wanted. Not only did Kevin get me rolling with awesome tires off of his take offs rack but he also gave my bike a quick tune up and made it feel great again.Super friendly shop with awesome service and a personal staff. I would definitely check them out if you need anything done on your bike.
Despite the pandemic they were able to meet any needs I had.
When I was looking for a used fat tire inner tube, Robbie went above and beyond to get me one. I always enjoy stopping in to BS with the crew at Coulee Bicycle.
I stopped by while riding the river trail because my brakes failed. I looked up there it was right across the street. So I went over and he threw it up on his repair stand and fixed it right away. In the mean time he made me a super nice latte and we talked about coffee for a long time and then we talked about vintage audio for a long time and when he was done with the bike (including a new rear derailleur) I walked out of there with a bike that rode great for a very good price and a new friend. Too bad Im from St. Paul. Thanks Kevin.
I walked in and Kevin fixed my unicycle in 15 minutes. Now it runs better then it ever has before. Kevin knows what he is doing, is really friendly, and the store is just really cool. I would definitely recommend this store to anybody with a bike or unicycle that needs repairs.
Great local bike shop, extremely friendly. Thanks for the help!
Great bike and coffee store
Robbie has done nothing but good things here since he took over the shop.Everyone Ive talked to here is very knowledgeable, and provided excellent service. Its hard for a small shop to stock tons of variety, but they can order in unique items pretty fast. Still my favorite bike shop in the city by far!!! Shop local.
My favorite local bike shop! Stopped by a few months ago looking for a bike for my girlfriend. They were about to close but were willing to help us out. My girlfriend decided the comfort cruiser bikes Blue Heron carries were similar to what she was looking for. She found the exact bike she wanted elsewhere but I came back to Blue Heron after a terrible experience at Dicks Sporting Goods and found the mountain bike I wanted! I even brought it in to get a quick tune up and they took care of me right away.I will keep coming back to this store as long as I am in the area!
Fixed my bike on the spot while I waited. Very friendly, helpful staff. Offered me coffee while I waited and gave my bike a complimentary check up since I hadnt used it in a while. Will definitely be back!
A great shop that provides outstanding customer service!
I brought a group of 8 girls for bike rentals and they were super helpful getting everyone sized. There is gorgeous nature trail right there.
I was in and out the door within minutes for a simple bike repair, and the staff were extremely friendly!
Service has always been reasonable and accurate. Now that they have evolved away from sales and more toward a service focus. Maintenance and repairs seem faster and yet maintaining the high quality.
Came in for a quick tire tube change. They were quick and the prices couldnt be beat! Great service and great experience.
Great small local bike shop. Friendly service and located close to the state trails, you can also grab a coffee when you stop in.
Robbie and the rest of the team are great! They worked with me to select the best bike for me. Very friendly and you can get a great cup of coffee.
Great staff, great service. So happy with my bicycle.
Didnt find the bike we were looking for, but the shop was quaint and very well organized. The guy at the cashier desk gave us all the information we needed and even kindly helped us redirect us to a different bike shop. I would highly suggest using this bike shop over any other one in the Onalaska area.
Great local bike shop. Friendly guys and delicious coffee from Colectivo.
The new focus on repairs and coffee makes the store very approachable, especially for the non-elite biker. Ive brought several bicycles to Coulee Bicycle Co for service over the past two years. Kevin, the owner, has always been very pleasant to work with and their prices are very reasonable. I brought in a bicycle after a crash and a mechanic gave me a quote for the repairs. The next day Kevin called me and said that when they took the bike apart they found there were more parts that needed to be replaced. He worked with me to adjust the tuneup package so that even with the additional parts (new rear rim and axle), I paid approximately the same as my original quote. Additionally, I generally ask how he repairs things and Kevin is always more than willing to show me what he did. So not only do I get a great deal from a friendly local bike shop, but I learn more about my bike in the process.
Great store, great vibe, knowledgeable and considerate customer service. Something for everyone. A #1 shop.
The best customer service Ive ever received, anywhere! Everyone in customer service should be this great at what they do!
The most helpful bike repair expert i have ever worked with. He has coffee forwhile you wait, he is quick to diagnose and repair. He is knowledgeable, detail oriented and treated my bike like it was his own. Heres to hoping you dont need repairs, but if you do hope that youre by this place.
I stopped by with a problem on the tire of my golf push cart - Kevin took care of my situation. Great service and good value - Thanks
Best bike shop in the area. Customer service is amazing. Kevin and his staff are the La Crosse area cycling experts.
Stopped near closing time looking to test ride, not really intending to purchase a new bike. Kevin was super helpful, went over everything, changed a bike stem for a better fit, never mentioned it was well past closing time, and sealed the deal with a great price on a quality ride.
Guys did a great job, and at a great price.. thanks...
Best bike service Im La Crosse
Excellent bicycles, friendly service!
Loved this shop