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Quality Pool And Spa (formerly Paradise pool and spa)
1001 12th Ave S, Onalaska, WI 54650, United States
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Quality Pool And Spa (formerly Paradise pool and spa)

Comments
mi
Review №1

The service people are awesome. Initially when my hot tub broke (fountain started leaking) i called and asked them for advice. Both Jim and Joe were very patient with my repeated calls and complete lack of knowledge or skill. Despite their best efforts to walk me through the repair process, i failed. They continued to be supportive and agreed to come out and fix it. I went out this morning to start to fill the tub and found that they had already come and fixed the problem! I would recommend them with 6 stars if I could. Our loyalty and enthusiasm for them could not be greater!

Ci
Review №2

Another awesome summer!! I have gotten way more use out of the pool with less cost and expenses after switching to quality pool and spa.I had such a great experience when they installed the new pool a few years ago. They continue with the great support and helpful knowledge years later.Very impressive service oriented and over all great people! Thank you quality pool and spa team!!

Jo
Review №3

Excellent owners, very knowledgeable about all pool & spa needs. I would highly recommend them for install or maintenance needs. You will not be disappointed.

Ta
Review №4

Fixed all my piping issues really fast!

Br
Review №5

I just bought a new hot tub. I bought it on Saturday and it was installed on Monday. The owners themselves installed the tub. I have never had friendlier people to work with on any hot tub I have owned. They made the install completely painless and did an excellent job. I was totally impressed om how professional they were. I would never buy a hot tub or my chemicals from anyone else. I would strongly recommend that if you are going to buy a tub this is the best place to get one. Thanks Joe and Holly for the great experience.

Ti
Review №6

Very friendly,knowelable staff! They made us feel confident about our purchase and attended to a small problem quickly. Quick and friendly delivery too!

ca
Review №7

We absolutely love our new spa. Holly and Joe are so professional and so knowledgeable in what they do. They spent well over 2 hours explaining all of the options the pros and the cons to each unit. And now we are enjoying every minute we spend in our new spa its like heaven. Thank you very much for everything youve done for us. 😃

Er
Review №8

Needed some advice on a maintenance issue and was given helpful advice and thorough instructions. They had the pump I needed, in stock, and made sure to give me a few tips. Very knowledgeable and easy to work with. Will be using them for all my hot tub and water quality needs in the future.

Ke
Review №9

I just called to see about getting a part for a hot tub. The woman that answered the phone acted like she had no interest at all, and she was less than friendly. I would think in these times with probably not a lot of people spending much money, you’d do everything you could to satisfy customer and maybe even make a dollar or two. I’ve been a steady customer with them. That just changed.

Ch
Review №10

Very personal service with attention to your specific needs and preferences. They always listen and go the extra mile to help you no matter what you need. Amazing local business!

Br
Review №11

Holly and Joe were very helpful and professional. We had our new Sundance spa delivered and set up way faster than we expected. After the sale they have been there to answer any and all of our questions. Thank you for great service!

br
Review №12

We bought our first hot tub from Holly and Joe and every time we get in it, we say that it was the best purchase we ever made! We absolutely love the hot tub. We bought a Sundance and it has been running strong for almost 2 years which is easy to maintain and efficient in the winter. We recommend Quality Pool and Spa to everyone.

J
Review №13

Excellent customer service very comparable prices on better products than what you find elsewhere!👍👍

Ju
Review №14

Not happy !! They go back on their word on returns/ refunds !! Bought a sandpump for my pool, worked for about 2-3 weeks. They told me I could bring it back if any problems, NOT !! Will never shop there again.

Ro
Review №15

Paradise Pool & Spa installed our in ground pool. It is beautiful and radiant. Everyday we feel like we are on vacation in our yard. Our family seems to be coming over and visiting much more often now.

Ma
Review №16

The staff at Paradise Pool & Spa went out of their way to insure that everything went smoothly from start to finish during the installation of our pool. Our family has spent countless hours of family fun playing in the new pool. It is everything we wanted and more!

Pe
Review №17

I would love to thank the great staff at Paradise Pool & Spa for bringing a piece of the beautiful tropics to our yard. What was very comforting about working with Paradise Pool & Spa Even was that even after they made the sale and installed our pool, the services were just as great as before.

Ed
Review №18

My family loves the sun and the water. I would love to thank Paradise Pool & Spa for the wonderful pool they installed in our back yard. This pool allows us to be on vacation all year long.

Ap
Review №19

We love having a pool in our backyard. The whole process was wonderful thanks to the staff at Paradise Pool & Spa. Theres nothing we enjoy more than relaxing in the sun and water.

Mi
Review №20

Great knowledgeable staff. Service after our purchase has been A++

Ga
Review №21

I am very happy with my Sundance Peyton 680 spa I bought last year. Kept it running all winter...:)

la
Review №22

Fantastic and very helpful people! All you pool and spa needs in one place!

Ma
Review №23

Joe and Holly are great people to work with. Highly recommended

Wi
Review №24

Paradise Pool & Spa allowed us to live like were in the tropics year round with the services they provided to us.

Xa
Review №25

It is comforting to know that after the sale, Paradise Pool and Spas service is just as good as before!

kr
Review №26

Customer service is horrible. Didnt want to take the time to talk to us.

Ju
Review №27

Great product, even better customer service.

Am
Review №28

The staff is very helpful and knowledgeable

Ti
Review №29

Great service, very knowledgeable staff.

ch
Review №30

Customer service is horrible and it took over a month to get my speakers ordered which I did myself in 10 minutes, what a joke this place should not be in business.

Ke
Review №31

Great service

Information
2 Photos
31 Comments
4.5 Rating
  • Address:1001 12th Ave S, Onalaska, WI 54650, United States
  • Site:http://qualitypoolwi.com/
  • Phone:+1 608-783-4477
Categories
  • Hot tub store
  • Hot tub repair service
  • Swimming pool contractor
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:12–3PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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