Im happy with service at Nye dodge, Justin is a straight forward no nonsense guy, and my salesman Charlie helped me get set up in service. Top shelf dealer, top shelf people.
My experience with Nye Auto was excellent. My sales rep James Carbone, was very knowledgeable, kind and listened to my needs. He handled everything for me over the phone, I didnt have to even leave my home. He delivered the car to me at home, transferred my plates. Showed me everything I needed to know about the car, brought all the necessary paperwork I needed to sign, and the deal was done. Thank you James for everything you did to make this a pleasant, and memorable purchase.I will highly recommend you to all of my friends and family.
Charlie Wilson made our experience wonderful! Not very often you find a salesman like him. He was very professional, helpful, and didnt give us any BS. I had some anxiety going into the process because its been a long time since Ive bought a new car and he made that all go away very quickly. Great Job Charlie.
This is the second time Charlie Wilson has helped me get into a vehicle. The first was a finance and this time it’s a lease. He’s the perfect man for the job and the finance manager at NYE Dodge was an absolute pleasure to work with. My husband and I got a great deal on a 2021 Jeep Grand Cherokee and Charlie took his time with me on the deal. I felt very well taken care of. The paperwork was done quickly and efficiently. I look forward to coming back to Charlie and the NYE team when my lease is up!
Best service I could ask for. The dealership service center workers stayed overtime to get me out of a pickle. Nice people and timely service!
Our experience at NYE was exceptional!! My husband and I drove over an hour to do business at this dealership because of an unbelievable lease offer that our local dealership couldnt touch.Charlie Wilson went over and beyond to help us find the best rebates and offers, and even got us a lower payment than what we originally thought wed be paying!!! Thank you so much Charlie!!! We will definitely be doing business with you and your dealership again!!
This was by far the best experience I’ve had yet. Jeff Hocking and Jim Carbone were extremely helpful making my transition from one lease to the next absolutely seamless and stress free. I highly recommend them to anyone in the market for a new vehicle.
Everyone was very nice and polite when I went to get my Jeep Wrangler they helped me and answered my questions. The service there was very good and recommend them to my friends if they want a new vehicle, thank you for your help I love my jeep thank you all so much.
Great job Zack and Joe!!! Thanks so much for your help and being so kind during this transaction.
It was an awesome experience from start to finish working with NYE and salesman James Carbone & Jeff Hannigan. Professional, no hassles, no pushy sales and listen to what you want. Explained the whole process and every fine detail. Trust worthy, no nonsense and great approach to selling cars. I’d recommend the whole NYE family after this purchase, in particular NYE Dodge/Ram/Jeep
Dan Schirtz and Charlie Wilson provided me with the best car buying/leasing experience Ive ever had! They were both incredibly helpful in finding me the right vehicle and guiding me through the process as a whole. Top to bottom great experience! I feel confident that I got the best deal possible and that they will be there should I need anything in the future! Love my new Gladiator!
I recently was interested in getting a truck and with having the recommendation of choosing my new truck with this company was very helpful. I looked a truck my first day there and ended up purchasing it the following day. I highly recommend coming to this dealership if youre looking for an excellent experience. I would recommend Charlie Wilson. He was certified 7 years in a row as a dealer. He is very courteous and helped make the process go very fast and simple. I will definitely be going to him again when Im looking for my next ride. Thank you NYE CDJR for making my dreams a reality! I love my new Ram truck!
Always had a great experience while there. Clean, friendly, and very on time service.
I recently bought a Jeep Wrangler from Ryan Courtwright at Nye Chrysler Dodge Jeep Ram in Oneida, and it was the best and easiest car buying experience yet! Ryan was very friendly, starting with our first conversation on the phone, and then in person. We discussed and looked at several Wranglers they had on the lot, and I never felt pressured to buy. The whole experience was very laid back and I ended up buying the perfect Jeep for our daughter. The finance manager, Jeff, was equally easy to deal with, and got us a great rate! I would highly recommend Ryan and Nye Jeep if you are looking for a vehicle!!Larry
I bought my vehicle from NYE my salesman was James carbone and he was great and I had an awesome experience. He made buying a car very easy!!!!
James Carbone was our salesman for my son’s first vehicle. He built trust in us right away by his professionalism. Mr Carbone is extremely helpful and accommodating. He will continue to get my family’s business in the future!
Salesman Charlie Wilson was great with our new Jeep Compass. We have bought several new vehicles at other places and Charlie was the first to go over every feature. Full of knowledge & great sense of humor!! I’d recommend him to anyone!! 😀
Madison found exactly what I was looking for! She made the process quick and painless and I couldn’t be happier with my new Jeep Gladiator. She is knowledgeable and very nice to work with. I highly recommend Madison and NYE in Oneida.
Weve purchased two cars through other dealerships but our third car we went through NYE and had the best experience working with salesman Charlie Wilson. Charlie is a stand up guy and will work his hardest getting you what you need. Highly recommend contacting Mr. Wilson when searching for a vehicle!
Nye Chrysler dodge jeep ram in Oneida NY took the stress out of buying a new vehicle. Sales team is a excellent to work with. Salesman Michael Martin was able to find me a great vehicle to fit my needs. Thanks again mike!
James Carbone is and excellent sales representative to deal with, I would recommend him to anyone who stops into Nye cdjr
I dropped off vehicle on 5/17 engine light on. Bring it back few days later engine light on again. Nye jeep has car for two and a half days does 4 hours of work.$532 later.Drive car for 1 day engine light more warning lights. Tried to bring car in Tuesday morning told them nothing fixed undrivable wont accelerate past 40 mph stalling hazard to my health and passengers. Earliest they can begin to diagnose Friday.Brought vehicle to Drivers village Burdick jeep Tuesday night. Wednesday night $300 vehicle fixed.Nye took over summit dodge jeep Chrysler. I have continued to do all of my regular maintenance oil changes, tire rotations, inspections.I will never do business at a Nye dealership again.
Actual buying of my jeep was easy after that it went down hill. Dont expect them to fix anything thats not simple even if they say they will. If they say are going to look into something and get back to you, they will never call you back. Apparently, they dont look their used vehicles over very well passed inspection with a broken windshield wiper and broken fender. Lost parts for my hard top. Navigation isnt working they tried to update it then told me to use my phone because it needed a new radio and they wont replace it even after telling me it would be fixed when I picked it up. What a headache this has been, trust me not worth it at all.The parts were all there when I brought the hard top in. I was never informed of the radio needing to be replaced or the price but thank you for finally getting back to me with this information. I had gone to another dealership to find the answer to the problem. The only quote you ever gave me was for my back window nothing about the radio as I was told theyd look into it and get back to me. I left numerous messaged to get information about the radio with no return calls. I wouldnt be as upset but the sales person told me the navigation would be fixed.. I will not be recommending this dealership to friends and family.
Just bought a 2021 Ram Pickup from Charlie Wilson. He was amazing. Very knowledgeable, and friendly. Not your typical salesperson. He was not pushy and made the whole process very easy. If you are looking for a Dodge see Charlie Wilson at Nye Chrysler Dodge Jeep
I found all of the people who work at NYE tobe highly professional and super friendly ! our salesperson Jim Carbone went above and beyond to help me purchase my new Jeep Gladiator ! When issues arose with our insurance co. Jim came through ! Hes a credit to NYE !! Thank You one and all for a great experience. Thank You Jim Carbone, you did GREAT !!!!!
Wow! What an experience and very helpful staff made everything so easy. Michael Martin and the crew have given me their full attention to all my car needs. Thanks again for the great help! Referring to all my Syracuse friends and clients! LETS GOOO!
I bought my first jeep from Nye & returned there this month to purchase my second jeep from them as well.They moved the process along quickly. Ryan was very helpful & attentive through the entire process.Loving my new jeep!
I just purchased my second RAM truck from Nye CDJR and from Charlie Wilson. I couldnt be happier with the truck and the way Charlie treated us. No high pressure, he just wants to help you find the truck that fits your needs. For a real pleasant sales experience look Charlie up or give him a call. You wont regret it!
Purchased a new Ram, I had to drive 3.5 hrs to get there. They had my truck preped and ready to go. Thankyou to the entire staff for their help.
Nye dodge did a great job for me.Mike Martin especially. Have been doing business with Mike for 3 trucks now my first with Nye. So far so good.To build a good relationship trust is no 1.Thanks Mike &Jeff
I had multiple issues with my car but when Travis got involved everything was good taken care of.
I bought my new Jeep trail hawk today and am absolutely ecstatic! Ryan was great and very attentive! Couldn’t have asked for a better sales guy! He made the process smooth and easy! Would recommend and definitely use him again in future deals with Jeep!
While shopping around for a new Jeep we had two horrible experiences at other dealerships before we landed at Nye Jeep. It was the best thing that could have happened to us. The selection was so good the harderst part was deciding which color to go with! From the minute we hit the lot Madison was 100% attentive, upfront and efficent in getting us in the perfect Jeep. Between Madison and Jeff we had the keys to a brand new set of wheels in a little more than a day with no worries whatsoever. This is what GREAT Service is all about. Five stars isnt nearly enough for the exceptional customer service we received. Thanks Madison and Jeff, we will most definitely be returning when its time for an upgrade!
Just purchase our third vehicle from Summit! The sales support and service department take the worry out of anything! My salesman Chandler answered all of my 2,765 questions through the buying process. I’ve recommended this place to family members, converting my father from Chevy to Dodge! I signed the papers today on this blue machine! Went as smooth as it possibly could! I’ll be back for my next!
My experience with Nye CDJR was awesome. I have known my salesperson Charlie Wilson for a long time. He has helped negotiate for my Jeep and he is very fair and so is the dealership. Go and see him and he will do right by you.
Thank you, Jim Carbone for great assistance with the purchase of my new Jeep online. Speedy Service and vehicle delivery. Your responses to all my question was prompt. I hope to do business with you again.
Just bought two Jeeps this week. Cant say enough about salesman Charlie Wilson if you want to buy Charlie is your guy!! He will help you every step of the way and get you the best deal possible!
Mike martin helped me get into my 2021 jeep grand cherokee trail hawk and i couldn’t be happier!! got me into an excellent vehicle for a GREAT price! would love to come back for my next lease!!
Awesome service especially with Ryan. He went above and beyond to find the exact vehicle I wanted and took care of almost every aspect with the leasing process along with the rest of the staff. Very satisfied and look forward to 3 great years with my 2021 Dodge Durango GT!
Jim Carbone at Nye CDJR made the experience a great one. He listened to what we needed and was prompt in finding it. Made the deal happen within 24 hrs and even delivered the truck to my driveway. We will be going back to Nye for our next vehicle.
Great experience with Nye CDJR. Picked up a new Jeep Wrangler lease last weekend—very smooth process. I had already done my homework and I was shopping a few area dealerships. Holly Peck and James Carbone worked with me at my pace over email/phone/text for a few weeks leading up to the delivery. No pressure, no games.Holly and James gave me the info I needed, found the vehicle I wanted, quoted accurate prices as I requested them, and worked with competing offers and available incentives to gain my business. Once everything was set, we coordinated delivery and I was in-and-out of the dealer in about an hour. The finance manager (Jeff) was thorough and efficient. Easy process and I never felt rushed or overwhelmed. Thanks Nye CDJR!
First time here and was welcomed with open arms got amazing service from Ryan and helped get me into a sick Durango very happy!
Bought my 2020 jeep Cherokee from. James Carbone.. Great experience. I will be buying from him again..
Had a wonderful experience with buying a new truck, worked with Ryan Courtwright to find a brand new 2021 Ram Warlock, from the test drive to delivery it was a smooth experience highly recommend the crew at NYE!
Thank you Nye Chrysler, Dodge, Jeep for helping my daughter find the perfect vehicle to fit her needs!! Huge shout out to Jimmy Carbone for making everything go smoothly and making her first car purchase a great experience!!
Recently picked up my 21 Jeep Cherokee from James Carbone.this is my second Jeep and Im very satisfied. Jeff Hocking and James made it extremely easy to do business..thank you Nye CDJR !!!!
I recently bought a car from NYE and let me tell you I had the most amazing sales woman ever! Madison Beckwith is such a caring and dedicated worker. From now on I will make sure I always go to her to buy a car! She is simply the best!
Friendly people! Very helpful!Clean, comfortable building! Charlie was a big help in getting me in the Ram I wanted. Thank you guys!
Bought three cars at same time from James carbone our family loved him that much, great staff
We have just bought a new Jeep Wrangler from Nye Chrysler in Oneida N.Y.. I have to tell you the experience was great. Our salesman Ryan was so helpful and everything went so smoothly. I highly recommend going there for your next new vehicle.
Great experience and so happy to have had the best salesman. Ryan Courtwright was outstanding, both my husband and I came home with new vehicles! Thank you so much we appreciate you!! Great people at NYE.
Good place to go to get some work done very nice older gentlemen helped us
Madison did an excellent job! I had a great experience all the way around.
Mike Martin was extremely helpful throughout the whole process; looking forward to doing business again in the future!!!
Got a new ram 1500 last week, worked with ryan courtwright, truck is amazing and had a great buying experience
Recently got a Brand New Wrangler after shopping around for weeks and being turned down Mike Martin and Jeff Hocking made it happen for me!!!! so grateful for Nye and their great staff
I bought a Nissan not too long ago that i don’t love, i talked to madison about trading my vehicle in and decided now wasn’t the best timing. She advised me on all my options and gave me her info to stay in touch. I will definitely be going back to NYE Chrysler to see her when the timing is right!
Had to have something done in a hurry so Craig, Joe, Justin, Brandon, and Tim stepped up and did a great job to keep me on time and keep things running smooth. Great job guys
Thank you Nye CDJR and a special thanks to Charlie! He guided me to exactly what I wanted in a vehicle, I absolutely love my Jeep Trailhawk!
Ryan Courtwright helped me find a great Jeep! Knowledgeable and courteous. 3rd vehicle we have bought from NYE and we are very happy.
Helped me with my 21 Durango they were fast curtius to our needs and I love my SUV
Truly the best car buying experiencing Ive ever had!! I was greeted at the door and made to feel right at home immediately. Charlie was my sales rep and he felt like family!! The crew knew I was heading to the basketball game later that day and knew I didnt have much time on my hands. They were all very respectfully of my time and had me out the door in less than 90 minutes!! Went back the next business day to pick up my new ride with my wife and 3yr old son. All of the guys were super friendly to me, my wife, and my son. Class act, top notch, will not take my business anywhere else for as long as I live in upstate NY.
I just want to say what a pleasure it was dealing with Ryan Courtwright during are car buying experience. What a wonderful young man, looking forward to seeing him in the future!!
Easy to get in and out of, great people,too!?
I bought my car here from Ryan Courtwright, he did a great job going over the cars with me and making sure i got exactly what i wanted. I love the car i got, highly recommend!! Go see Ryan!
I bought a 2015 Subaru Legacy from Nye Chrysler and had the pleasure of working with a saleswoman named Madison. She was absolutely terrific, And she did everything in her power to get me into this vehicle and I am forever grateful. If it wasn’t for Madison I wouldn’t have bought the vehicle.
First I want to say that I usually have a good experience with all of NYES departments. However my last visit was very disapointing! When I made the appointment to have my jeep serviced I told them that I had warning lights iluminated on my dash and want to Know exactly what it would cost to fix.The day I dropped the jeep off, I told them the same thing. My appointment (confirmed) was for 11:30 so I figured that they would get to it after lunch. 3:00 comes and no infornation so i call. I am told by the service person that they would check on the status and call me back. Now 5:00 no phone call so I call again. Now I am told that if I want to know what is wrong with my jeep it would cost almost $300 for diagnosis. If I was told this when I made the app. or when I droped it off or even my first call. I would have said do it but since I got ignored for several hours, I picked up my jeep without getting anything fixed. Ill probably never go there again if this is how they are treating customers now. SAD DAY FOR NYEMY REPLY TO OWNERS RESPONSE BELOW :IF YOU LOOK AT MY LAST FEW LINES ! NOTHING WAS DIAGNOSED OR REPAIRED
5 days with the vehicle for a ball joint. Oops we forgot to do the alignment, just bring it back in 4 days and we will do it then. There is no accountability in this scam shop.
Couldn’t have been happier with the service we received from Madison during my first vehicle purchase of my new Jeep! She was a joy to work with and did everything she could to get us everything we wanted :) I would be more than happy to purchase another vehicle from her and will be referring anyone I know wanting a new vehicle to her!
I would highly recommend this dealership when in the market for both new or used cars! madison was great to talk to, all around a great experience.
Looking to trade in my car and wanted to know all my options, stopped in and Madison was a huge help! will definitely be back!
Ryan Courtwright was extremely helpful and knowledgeable regarding my wife’s and my recent purchase of 2 vehicles. He was very friendly and easy to talk to and would definitely work with him in the future!
Best dealership experience I’ve had in a very long time ! Madison was a pleasure to work with ! Thank you for everything
Jim carbone was very helpful
I want to thank Jeff and Charlie for a very smooth and comfortable transaction. Both are true professionals and I would highly recommend them to all of my family and friends.
I’ve spoken with madison on several occasions, very personable and knew how to answer all my questions. definitely would recommend NYE Chrysler Dodge Jeep and Ram for anyone in the market
Ryan Courtwright was awesome when I went to check out their new cars. He was very friendly and courteous. I would reccomend Nye Chrysler Dodge Jeep and Ram in Oneida.
I recently went to look at new cars at NYE chrysler and worked with Madison Beckwith, she was a huge help and very informative of all my options! i decided not to buy until summer but i will definitely be going back to see her.
I’m not from the area but looking to relocate, i wasn’t sure if i wanted to buy a jeep or another make in vehicle but i spoke to madison at NYE chrysler dodge jeep and ram and she was extremely helpful with helping me make my decision.
I really hate buying new cars as the experience is usually not great for me but truly enjoyed speaking with Madison at NYE Chrysler, she was able to give me options and make it a much better experience than usual.
My buying experience was wonderful at nye chrysler jeep ram.my sales person madison was great too.thanks
The dealership treated me well and Madison the Sales person was terrific as well ...
We couldnt be more pleased with our truck buying experience at Nye Chrysler Dodge Jeep Ram. Our Sales Consultant, Madison Beckwith, went out of her way multiple times to help us through every step of the process. The entire Sales Team is awesome and the facility is absolutely spotless!
Hector brought me in, Seth set me up in a great newer car, and Joe got me all set. The process was easy and efficient, the team was friendly and welcoming. Additionally, everyone was professional and down to Earth. I won’t buy a car elsewhere for the remainder of my life.
10/10 recommend this dealership!! Maddison and the sales team were great!
Amazing customer service! Mike Martin made the process feel easy and treated me like family! Definitely the best customer service I’ve experienced in the CNY area.
Great experience with Mike love my Cherokee!
Ryan was great to work with. He had the answers to all of my questions and even came in on his day off to send me down the road in my new Wrangler.
Phenomenal experience working with Jeff Hocking, Charlie Wilson, and Joe Scialdone buying a vehicle . In fact, it was so great, we bought two! We spent 5 hours at Nye test driving, asking questions that were knowledgeably answered, thinking, more test driving, more questions, and repeat! Everyone was patient and made sure before we decided that we felt comfortable with what we were buying. I/we’ve purchased many vehicles in our lifetime and my husband and I agreed that we’ve never had a more positive experience. This was also our son’s first car purchase and Charlie took so much time with him to explain the importance of this purchase from safety to credit significance- my heart was full that he treated my son like his own! Joe was also patient and diligent in making sure we received the best financing possible! Jeff Hocking has quite a team over at Nye Chrysler, Dodge, Jeep, Ram that we are customers for life! Thank you!
Could not be happier with my auto buying experience. Charlie and rest rest of the guys at Nye Chrysler Dodge Jeep and Ram are of the utmost quality and strive to make the car buying process as painless as possible especially after dealing with other bone headed dealerships in the area. Will absolutely be going back in the future. Cannot thank them enough
Worked with Ryan and purchased my Ram 3500 Laramie Longhorn.. Knowledgeable and got everything taken care of with me and the Ram. Also helped get my wife with getting her new Jeep Compass Limited.
We just leased a jeep wrangler from Nye jeep and we were never pressured and they gave us a fair trade in. I am very pleased with Chuck and his team for getting my wife and i the deal we were looking for and treated with respect. Also, they dealt with my kids running around just being boys. I highley recommend that if you are looking for anything from that dealership, dont be shy to talk to Chuck and his team.
Thanks Ryan Courtwright for all your help.Will definitely get my next vehicle at Nye Chrysler in Oneida !!!!
My husband and I just recently purchased a 2019 Dodge Ram 1500 Laramie! We can’t say enough good things about our experience leasing our truck and the truck itself. Joe and Mike were absolutely thee best to work with! Nothing about our delivery was negative, from picking out the truck we wanted, to the financing part to actually picking up the perfect truck! I highly recommend Nye Chrysler Dodge Jeep Ram for your next vehicle! So many great people there!
My wife and I went to the dealer to start looking for a replacement vehicle. It was an extremely cold and very snowy Saturday - a great day to test 4 wheel drives. Jimmy Carbone in sales was awesome. He kept getting the next vehicle cleaned off and warmed up for us. He was extremely knowledgeable about every vehicle we drove. Zero pressure and we ended up buying 2 vehicles that day. The only negative in our experience was Joe in finance. Even though we told him that how we financed depended on the interest rate for each term, he seemed fixated on the payment amount. The paperwork was done before we got to the dealer on Monday to complete the deals and part of it seemed contingent on the financing set up, so we went with it, but will be refinancing with our own banks soon at a better rate.
As always the team at NYE Dodge Jeep Ram have gone the extra mile to make doing business with them a pleasure. Jeff, Charlie and Joe are great to deal with and were very patient as we navigated thru our purchase today. My favorite team 😊. Here’s to another great purchase with my boys. 🍸