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Cagles Appliance Center
114 S Campus Ave, Ontario, CA 91761, United States
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Cagles Appliance Center

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Jo
Review №1

AS ALWAYS THE BEST APPLIANCE STORE IN THE VALLEY. BEST CUSTOMER EXPERIENCE IVE HAD IN A LONG TIME . WILL CONTINUE TO SHOP HERE UNTIL I CANT

Je
Review №2

Dont go to any major retailers for your appliances. Go to Cagles! Pat, the sales associate who helped us, went above and beyond for my mom and me, and was able to get us a fridge delivered asap when we needed one desperately to store insulin. We are beyond grateful!

Mi
Review №3

Amazing knowledge on anything appliances and parts. Talk with Gary and his team, they can really help and have many parts available that others dont. My new go to place

Ed
Review №4

Had a very old electric stove top that we wanted to have repaired. The gentleman at the counter took his time examining the parts. He said he could possibly repair part of it, but suggested to try EBay for another part.He did not try to sell us on a new unit. Very honest people. Very helpful and friendly

Va
Review №5

The repair men at Cagle’s are wonderful! I was pulled over on the side of the road having car trouble, and 2 workers graciously pulled over and helped fix my car out of the kindness of their heart! This speaks highly of their character of wanting to help others. Thanks so much!

Ri
Review №6

The guys at the parts counter help me find everything that I need. I have been able to keep my dryer going for over 20 years because of their help.

Br
Review №7

The appliance store is amazing Ive gone in and received parts for ovens dishwashers and many other parts that I did not think I would be able to find so easily they had in stock great store. I will be back.

Da
Review №8

I needed to replace a fan I called ahead to see if they had ot in stock they did but it was almost closing time they put it aside it was waiting for me the next day they told me exactly how to go about changing it out & if I have any questions to give them a call plus gave me 10% off ! very Knowledgeable & reliable 👏

je
Review №9

Great family owned appliance, parts, and service company. Way better experience than any box store. Entire staff are more knowledgeable than your average store as well! Highly recommend!!!

Br
Review №10

They worked hard to try to find my part

Al
Review №11

Exceptionally nice people

Ro
Review №12

Great products with great service.

Ja
Review №13

Cagles has been my go to appliance center for 9 years. They are are honest and have worked with me when Ive need service or needed to buy a new oven. They offer a great warranty, and the the servicemen are very experience, very respectful, and are in and out. Its very easy to get my appliances serviced with Cagles. I recommend them 100%

Mi
Review №14

Larry in the parts department was fantastic! Not just a parts guy, he understood the mechanics of the machine and asked all the right questions to make sure I was getting the part I needed. I’ve been going to Cagle’s for my appliance parts for years but I just had to brag about Larry today. :-)

Re
Review №15

I always enjoy shopping local.They have what you want in their showroom. Their staff is always friendly and smart.Delivery is fast and friendly as well. I will go here for my kitchen appliances! Nowhere else❤

Bu
Review №16

Excellent people. Just called for a pump price, without buying anything Gaby took the time to explain and instruct on what to look out for. This gives me hope on customer service coming back. Great service and very helpful. If I do need the part this is where it will be purchased. Gaby, thank you!!!

An
Review №17

The most helpful people. Fair prices, if you cant fix it theyll come and fix it for you this place is awesome

Fr
Review №18

Fantastic service, Debi was the best

Jo
Review №19

AWESOME PEOPLE, GREAT PRICES...

Ch
Review №20

I am a very handy homeowner that repairs his own appliances. Cagles always has the part needed for the repair. Shops like this are almost a lost breed in this day and age. I am so thankful Cagles is there.

Jo
Review №21

Ive actually been going to Cagles for years. They are a great company. For a small business their prices are very competitive with the big chains. You cant beat the personal touch they provide. Im proud to support the small companies that make America great.

Da
Review №22

Don was very good and help us buy a micro and a matching stove. Great time.

Ga
Review №23

First time here. Went in for fridge icemaker. Rep first diagnosed it to see if fixable. It wasnt & they had new ice maker. Not many places carry these so it was nice to not have to wait for one being shipped. Id rather support local businesses also.

Ro
Review №24

Great customer service. Extremely knowledgeable employees. These guys know their stuff and have no problem trying to help you save a buck if youre willing to do the the job yourself. Picked up a used washer here a couple years ago also. Good deal on a quality machine.

R
Review №25

Outstanding in every way. We needed a new refridgerator. They made extra effort to provide the right one for us, and promptly. Purchasing, delivery, and follow-up were all perfect. We had purchased our earlier refridgerator from them almost 10 yers ago, and am very glad to have returned here for this one. Any other appliances that we may need will definitely be bought at Cagles.

Va
Review №26

My grandfather purchased a Speed Queen from Cagles on Monday We had our washer machine delivered by Sal and his partner on Wednesday afternoon. After the first wash we noticed water underneath the machine. Sal had given us his personal number to contact him if we needed anything done. So, we contacted him and he came back that same day. He told us the water was from the old machine. Which made sense since the old machine still had water in it when they removed it.However, we noticed more water the next day. We called Sal again. He couldnt come that day, but he came the next day to check on it.My husband was home when Sal arrived.Apparently the cables were overtighten on the machine which caused the leakage.When my grandfather called Cagles this morning to have a repair man come to look at the machine, they told him that Sal had told them that my husband was the one who overtighten the cables. My husband was not home when the machine was delivered. My husband was not home when Sal came back the same day we noticed the water. My husband was home the third time when Sal came over.I do not appreciate that the blame was put on my husband. That is very unprofessional and dishonest. Its okay to make mistakes. It is NOT okay to put the blame on others.Please do not lie.

Tr
Review №27

Best place for appliance repair and sales.

Li
Review №28

We will only go to Cagles for our appliances. They are the best! Been using them for years and always an A++ experience!

.
Review №29

Professional, and friendly. Gave me the perfect advice over the phone saved me ton of money. A great business, Putting the customer first.

SA
Review №30

Honest fair pricing on all parts.

Li
Review №31

My first visit compelled me to post a review, and six months later its the same. Again, they offered me guidance with my repairs (this time with my dryer). Tested my part I intended to replace as still good, and then told me what my problem probably was based on symptoms. Luis even pulled out a visual aid for what the part Im replacing would like like and where it would be located. I feel confident repairing any appliance in the house with the support of Cagles.

Jo
Review №32

Great people and great service .

Ch
Review №33

Called to check pricing and was given price and verification part was in stoke. Went to get part and I was treated like they didnt know what I was talking about. Parts guy didnt even try to find part. I had model numbers and part number and he never looked up microwave to find their own part number. Service was a joke. Dont waste yourtime here.

Ri
Review №34

I have been going to Cagles for years and again and again they have come to the rescue. Courtesy and professionalism are the foundation of this last of the family owned businesses. The parts folks are the technical people also. So your not talking to several goofs that just push parts.Stay off line and spend a little extra money and see what I mean.Thanks again Cagels!

Ci
Review №35

Excellent service!!! My 5 year old fridge broke down the day before thanksgiving. The part needed wouldnt get here until the following Monday or Tuesday I got a call from Cagles that said they had a loaner fridge if i wanted it. Within an hour i had a loaner fridge delivered. Thanksgiving miracle! Thank you so much Cagles! Wow!

La
Review №36

Great customer service, honest & trustworthy! My wife went to pick up a thermal fuse & thermister for our dryer, they tested both and found the thermister was good. I tested it at the wrong ohms setting, they only sold her the fuse that was bad. The dryer is now working! Best place for parts & customer service!

Ti
Review №37

I just had my washer repaired . Awesome service, friendly, trustworthy with great rates. I am so happy I found out about your business. Earnie was awesome he did a great job and even said how great of a company it was that he worked for. You dont hear that to often. I will definitely be calling your business again for any appliance repairs I may need in the future----Great Job!!!!!

Em
Review №38

The store is big. There are lots of product lines to choose from. All the high tech and up to date appliances are here. I love the big smart television being sold here. That’s my wish list!

La
Review №39

Fantastic place! The owner Debbie is lovely to deal with. Jason knows his appliances. Just buy whatever he tells you to. Cant go wrong.

An
Review №40

I went in thinking I knew what I needed, but Luis helped me determine that the part I intended to replace was in working condition and then gave me pointers on other things to check, as well as offering phone support if I got stuck. In the end I went back and purchased the correct part at a price competitive with anything on the internet. My first experience with this business was perfect.

Da
Review №41

Cagles did right by me. Debbie Cagle spent time on the phone with me explaining the products, even sent me a follow up email. Mel and Jason, sales, found me the perfect washer for my price range and Rick and Randy delivered, installed and demonstrated the product flawlessly. I would definitely recommend this business.

De
Review №42

Fast and on point.. Thats all

Al
Review №43

These guys are super friendly and know just about every and anything with parts and service. Ed was a big help and even gave me free connectors. I would definitely come back and recommend to anyone

Le
Review №44

When I could get no other local appliance repair company to even call me back, Cagles answered my call right away. Everyone was friendly and helpful and knowledgeable. They have been in business since 1952 because they know how to treat their customers! This company has my high recommendation.

He
Review №45

Best service best place to get any part you need for your washer dryer fridge the people are very nice and if for any reason they cant find it or get it they could guide you to someone else that can help you great place I highly recommended

Mi
Review №46

What a GREAT experience dealing with true professionalsRick the installer was on time and great guy.....I will recommend them very highly, cant wait to use my new SPEED Queen washer and dryer

Ra
Review №47

Cagels is family owned and operated. They have the best customer service of anyone. I will not go anywhere else!!

Vi
Review №48

I went in for a $5 part and got $100 worth of knowledge thank you so much to the staff. One of the few mom and pop stores that actually cares about their customers.

Ta
Review №49

Great establishment. Helpful staff. Will come back soon for other appliance parts.

ai
Review №50

Love the service always friendly knowledge on everything I have ever needed ....recommend to all who need parts service and new or used appliance place

je
Review №51

Cagles applicance did a wonderful job coming out to repair my dryer the gentlemen technician was very pleasant and completed the job in a timely fashion

St
Review №52

Cagles appliance center has been a great company to work with.

Re
Review №53

Good customer service good stock all in all I liked it and I will be back

ch
Review №54

Great place for appliance parts

Fr
Review №55

Walk-in, walk-out, right part. God bless the Ma and Pa Shoppes! Wish we had more of them like we used to!

La
Review №56

Weve bought a oven from them before.. Great deal and the best service.. Great customer service..

Sh
Review №57

Best service I have ever had. Best and most fair prices around.

Ki
Review №58

Jason Helped me over the phone so all I had to do was order it once I got there extremely helpful

Ju
Review №59

Always fast, friendly and professional . Been dealing with Cagles for many many years .Just had a repair done . I called them at 8:30 am the guy was here within an hour and a half OMG..!!Thank you. I know they are fast but wasnt expecting that fast.

Je
Review №60

Best place to go for appliances and parts. Very helpful, knowledgeable, friendly folks.

An
Review №61

They are great at helping you troubleshooting your problem thanks guys for your help and that why we brought our fridge from you guys

Vi
Review №62

Thank you Gaby for all your knowledge and help.

Ni
Review №63

Best customer service

Mi
Review №64

Always top notch - courteous - knowledgable - friendly - helpful

Br
Review №65

Great staff competitive pricing specialty item in stock theyve been there for years

Ja
Review №66

Forget there name in parts, but they are helpfull. Its bcause of them my fridge and dryer are still working..

Na
Review №67

Knowledgeable, helpful staff..best prices, installation and qua5.

jo
Review №68

Exelent service and good inventory in parts as well as appliances

AJ
Review №69

Ed took care of me. Checked my fuse said it was bad, checked the heating element it was good. He didnt try to oversell anything. Good honest people.

Ma
Review №70

Very knowledgeable and honest; no pressure sales; and great customer service and selection of products. Purchased all my appliances here!

Ca
Review №71

Family has been going there for years. Awesome customer service and great knowledge of their products.

je
Review №72

Always fantastic service friendly and will help you.

Ry
Review №73

I always fix my own appliances an these guys have the parts I need to do it

Gr
Review №74

Service is Cagles middle name. Gabby located a hard to get part in stockLook to Cagles first for all your appliance needs.

Je
Review №75

Love this place. Very helpful.

Jo
Review №76

Our Favorite place for appliances sales and repairs. GREAT SERVICE!!!!

C
Review №77

Fairly competitive prices and friendly staff

Ga
Review №78

Jeremi more than helpful. Coming back

Te
Review №79

Wonderful!!! Sales and service.

Ma
Review №80

My old Maytag Atlantis dryer recently took ill and wouldnt heat the clothes.I called my Son Nick, who is an expert in the appliance world and he suggested I just buy a new washer and dryer set since they were both old.A few years ago, I had the same problem and it turned out to be the igniter. A service call and $80 later, the problem was solved.I did some pricing and figured out I could get a new washer and dryer set for about $1,500. Hmmm!!!! that would mean about $83 bucks a month for 18 months. Do I pay that or do I call a repairmen?Those who know me know Im no wrencher. I called around and found a place who quoted me $60 plus parts.Next step, YouTube. I did a search on the problem and wouldnt you know, there it was, a video on trouble shooting the problem for this particular Maytag dryer.Following the YouTube instructions, I removed the front panel, located the igniter, removed it and took it to Cagles Appliances in Ontario, California.I spoke with a customer service rep named Ed. As soon as he saw my igniter, he told me he could already tell it was bad. He showed me how to use my digital multi meter to test continuity and he really knew what he was talking about.I commented on how surprised I was to see Cagles was still able to operate even with the local big box stores who pretty much corner the market in the appliance arena.Ed told me the reason they manage to stay in business is because it has been family owned and operated for 52 years, Cagles has the largest assortment of parts on the west coast.The Cagle family treats their employees as if they are part of the Cagle family, which results in employee loyalty. More importantly, they treat their customers like family.Ed said he has been with Cagles for 12 years and was hired on a hand shake by the owner after a brief interview. He loves his job and would never consider leaving because money isnt everything. I found this very inspiring and commendable.I told Ed my story about how I bank with my local credit union rather than a large banking institution. I do so because of the personal service I receive. Yeah, I could get better loan rates at a bank, but the extra money I pay in interest is money well spent because of the customer service experience.So if your looking for appliances or parts for your appliances, stop by Cagles and visit Ed. Take a step back in time and see what true customer service is about from the experts.

Ed
Review №81

Great customer service very informative and helpful staff.

Wa
Review №82

Good prices, and very helpful staff!

Jo
Review №83

More then just Knowledgable friendly and helpful.

Do
Review №84

Good place to buy appliances and parts.

Je
Review №85

Great service and extensive parts department!

jo
Review №86

Purchased a freezer. Fair price, phenomenal service.

Ga
Review №87

Bought a brand new Stove their last Monday. Plus if you are a Veteran 10% of your purchase.

Ki
Review №88

Very pleasant and helpful staff.

Jo
Review №89

Best appliance store ever.

Va
Review №90

Very trustworthy and knowledgable!

Th
Review №91

Thank you cageles for all your help

Da
Review №92

They know appliances well.

Jo
Review №93

Always get my appliance parts here, usually in stock or received within a day.

Ca
Review №94

Good service by Luis

Li
Review №95

Top notch knowledge and customer service Id give ten 🌟 🌟 🌟🌟 🌟🌟🌟 🌟🌟 🌟

Do
Review №96

They have the parts you need, just a bit pricey

Ro
Review №97

So helpful!

D
Review №98

Over priced

je
Review №99

Great service!

Mo
Review №100

Quick efficient

Information
14 Photos
100 Comments
4.8 Rating
  • Address:114 S Campus Ave, Ontario, CA 91761, United States
  • Site:http://cagles.com/
  • Phone:+1 909-986-9789
Categories
  • Appliance parts supplier
  • Appliance store
  • Kitchen supply store
  • Refrigerator store
  • Used appliance store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–4PM
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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