The last dealership I went to (back in 2018), I left feeling uneasy, like there was a ball full of anxiety in my gut. I was also left asking myself if I made the right decision. When my husband said he made us an appointment with Ryan N. at STG Auto I felt that uneasy feeling setting in. When we got there, we were greeted by the team at (Not bombarded). We grabbed a cup of coffee and started. Ryan took his time with us. He was open and honest, very professional. Slowly but surely I felt that anxiety slip away. We use my old vehicle as a trade in and got a killer deal! We left with a 2020 Subaru. They worked with our budget and got us exactly what we wanted! I dont think Im ever going to want to go to another dealership LOL. They had a huge inventory to choose from. When I left the dealership I knew I made the right decision! THANKS RYAN AND THE TEAM AT STG AUTO GROUP OF ONTARIO
I recently had the pleasure to work with Ara (sales manager) and his team at the STG Ontario location. I never felt pressured and the inventory is amazing. Great pricing and available 100,000 mile warranty and products that I wanted to cover me fully and provide peace of mind. I will definitely be recommending this location along with Ara and his team. I’ll be purchasing my next vehicle with them as well. Thank you STG
I worked with Kimber when looking for my. We car and she was the best! She was super helpful, accommodating, worked with me throughout the whole process. This group offered a lot of extras that other places don’t like window tinting and their prices were by far the best I had seen. Go check them out and ask for Kimber if you need a new car!
Greg and Rod were very helpful and patient They answered every question I had about the car and the contract. And when they went to see if one of the cars that was being serviced was available for use they took video of it so I can see it more accurately since the car was having parts changed and they couldn’t bring it over.
Horrible place to buy a car I bought a BMW June 16, exactly 1 month from today July 16 put $15,000 down & on July 11 my DriverTran Malfunction light came on I called the service department to set an appointment & have my car towed @ their expense the tow service they were going to provide said they’ll only cover $100 I would have to pay the rest so I called my own tow service to have it towed down STG did a diagnostic the next day there’s 3 different codes that popped up & now there telling me I’m out of my warranty which I don’t see how I haven’t even had the car for a month yet I haven’t even made my first payment yet I only drive to work & back which is 2.1 miles from my house & I’m already having major issues with this company I’ve been trying to get a hold of a manager & have not yet received a phone call or anything for 2 days they sell you a lemon car take your money & make their commission & “F” the customer DO NOT BUY FROM THIS COMPANY!!!!!!!!
Kimber was great to work with and very respectful of our budget. I really felt she was looking out for us & got us a great car. She is trustworthy & made this experience a little less stressful.
I was helped by Kimber tonight and I couldnt have had a better experience!!! She was so friendly and knowledgeable. She made it so easy and when I was worried she kept me calm and worked everything out for me! We will continue to buy here and see Kimber! Definitely ask for her! Thank you so much!
I had the best experience with Nicholas, with my new car purchase. I had recently checked out other dealers trying to purchase my first car and honestly it left a bad impression on me, the customer service at the other dealerships was horrible and only trying to make the sale. The minute I stepped into your dealer and was greeted by Nicholas immediately I felt at ease, he took his time and got to know my concerns and assured a great experience. Nicholas knew my concerns and made this experience 110% better. Having the Bond with his customers and building trust makes a big difference. Thank you again and you will definitely get my personal referrals
Kimber really fought for a great price for me. She’s very easy to work with and will find you a good deal.
Had a great car shopping experience at STG. All of the vehicles on the lot were clean and in great condition. The vehicle prices were also lower than most of the other car lots I visited. The staff was very friendly and helpful but not pushy. I received a very fair deal and will definitely use them again and recommend them to friends and family!
STG team members work as a team & treat you like family. Kimber as well as Ara, the Sales Manager, are polite, professional and were upfront about everything from the beginning till the end. No tricks, no beating around the bush. Both team members met our needs and now we welcomed our new car to our family. Thank you guys!! Will def come back.
I loved my experience here. Alicia was so helpful and patient with me. I made her do a lot of walking and was great throughout the whole thing. She helped me pick the perfect car for me and my family. I would definitely send my friends and family here
Kimberly was the one that helped me she made the process quick and easy all I had to do was pick the car that I love and wanted if it wasn’t for her I wouldn’t know what to do if you visit her ask for Kimberly
Thank you Anthony and Danny!!! You guys are awesome for getting us into a bigger SUV. Love My Durango . From the Jimenez familia👍🏻👌👌
Fast, friendly, efficient, knowledgeable staff. Kimber was great really delivered and I was able to drive off happy. My family has purchased 3 vehicles from STG in the past week. Rod and Ara were also great. Ill leave you with this... If you dont go here and at least give Kimber a shot to earn your business, you would be doing yourself a disservice. Go here first. Selection and price cant be beat. Thank you to the team.
I recently purchased a used Audi from STG Auto Group. The dealership personnel made it very easy and painless!! All of my wants and needs were addressed and they made sure I got everything I was looking for.As a 30+ year veteran in auto sales, I was pleased to see that pride and professionalism still exists in the business.I highly recommend STG for high quality pre -owned automotive needs in a professional environment.Owen BYucca Valley
We all know that buying a car is a high pressure environment. Which is exactly why I put it off for so long. I expected to be there all day but Kimber was the absolute best and worked fast and efficient! She was friendly, kind and always honest throughout the process! Although we just met it she made it seem as if we’ve known each other forever! If I could give 10 stars I definitely would!
I bought my car here a few years and had a good experience (and love my car!) so I was hoping my sister would too. They told me they would have a car ready for us to view so we dropped everything and drove for an hour out there for the car not to be available! The saleswoman was trying to be helpful but left without even seeing a car.
Nicholas did a phenomenal job at not only making sure I found the right car for my needs, but also making sure I had extensive knowledge on my item purchase. Nicholas was extremely polite and went above and beyond the call of duty. I will definitely be recommending Nicholas and the entire STG Team to my Friends and Family.Thanks 😊 STG Team✨✨✨✨✨✨✨✨✨✨☁️Dream B.I.G.☁️ ™️ ✨✨(BELIEVE IN GOD) ✨ ✨✨✨✨✨✨✨✨ ✨
Best experience at a car dealer, ever. Ask for Kimber. Also, loved Rod’s positive attitude. I’ll be referring everyone to you both.
Excellent car buying experience. Respectful of our budget and worked hard to get us the deal that best worked with us. Ask for KIMBER she made our car buying experience a lot less stressful.
The most unprofessional people! The ignorance is astounding. Who runs a persons credit thru the same bank 13 TIMES!!! I mean come on 13TIMES!!!! Tanked my credit score. he so called Finance manger which I I think everyone represented themselves as one... REALLY?? our of all you people had to run my credit. BUYERS BEWARE THEY JUST WANT TO MAKE THE SALE AN DONT CARE WHAT DAMAGE THEY DO!! Find another place. I did. Ive never met such ignorance in my life.. smh
This Is The Worst Dealership I have Ever Been To In My Life!!! The first guy who helped us was Kevin and he was just horrible and has such bad customer service! The sales manager named Ryan came in and helped us and we signed the contract with him. He said he would give us a call the next day to give us an update on it since the car was in the service department and never got that call. Ryan told us we needed to get insurance for the car in order to be able to drive it off the lot and we did. So I called the next day and they transferred me to Chris who is Ryan’s Supervisor and he said he would find out what is going on with the car and give me a call back and he never did. I went in the next day and provided the proof of insurance and emailed it to Chris. Ryan then took us into an office and said the service department said the car will be ready for pick up on Tuesday which was in 3 days. Tuesday came and the car was not ready. Then they called me from the finance department asking for the proof of insurance which was provided 3 days prior. I called Ryan and he said for us to go in the next day and they will make sure we have our car. They are so unprofessional here and there’s no communication at all. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYONE!!! THEY ARE SO UNPROFESSIONAL AND ITS A DISASTER BETWEEN THE EMPLOYEES THERE!!!
Kimber is absolutely awesome. She was so laid back and helpful and there was never a feeling of being sold or pressured. The manager Ara was also great. He made sure to come introduce himself as well and he made us popcorn while we waited. Excellent experience here and we left with an amazing car.
Kimber was very helpful and thorough, did not leave out any details and helped us through every step of the way. If I was buying another car, I’d definitely go with her again.
Good Customer Service, Armida was very helpful and showed us multiple vehicles and was very patient with me in finding a new car. All of their vehicles are well taken care of. Armida answered all of my questions and concerns and was able to get me a great deal. There was no pressure which I really liked because I have been to other places where they were just interested in making a sale. I love my new car! I’m very excited to start driving it.
I didnt see anything I liked at their inventory at the location I was at Kimber pulled up the entire stg inventory and I found the car I wanted but it was stored at another location 30 min away so while we did the paperwork it was delivered to me when. It got there paperwork was done I was handed the keys and was on my way good deal not to mention stg paid a chunk for an Uber just to get me there and came out of their pocket to help get my monthly payments as low as they could definitely recommend
My experience was awesome, very helpful and informative, great personalities, clean establishment and positive energy. Love it !!! Alazar and Kimber were the best . They worked it out for me. Got me the deal I wanted.💎
I went there to buy a car. At first I couldnt find the title of my car for trade in, but luckily I found it later. So I called them wanting to let them know I found the title and am ready to pick the car up. They say they would call me back but didnt for more than a day. So I guess I am just buying from somewhere else.That being said, Jacob and his manager are nice and friendly. I like them.
They hooked me up with my dream car for such a great price!!! Unreal. I cannot thank Ara and Kimberly enough for their help in this process! I would highly recommend coming here!
Easy no hassle experience. Got what I came for at the price I wanted. Great customer service. Talk to Alizar
The service was great! Thank you so much to Kim, gave me a quick in and out service. Very helpful!
Kimbers was very professional throughout the entire process. Im not the easiest customer to deal with and she showed incredible patience dealing with me and my sarcasm. She thoroughly communicated all of our options and ensured that we thoroughly understood everything. She was extremely fair and willing to listen to my request. Im not very good at negotiating nor do I have very much patience for it. Whether or not I did a good job negotiating I believe we were given a fair and honest price. We will be looking for a second car and I will most definitely be reaching out to kimbers I feel comfortable knowing thats shes going to give me a fair deal.
Had the privilege to work with Kimber. She explained everything, full disclosure. She made this car purchase easy and fun.Thank You
First of all let me start by saying our salesperson Kimber made car buying a real easy and enjoyable process. Everyone at STG was very nice and hospitable to their customer. I really liked the Car selection and the Low prices. Yes I recommend 👌
Easily the smoothest car buying experience of my life. Ronnie the salesman was incredibly professional and knowledgeable, and made the experience very easy. The sales manager worked with me and got me the absolute best deal possible, and Chris in the finance department was able to work some magic with the numbers. There isn’t anywhere else I will buy a car from now on. Couldn’t recommend the place any higher.
Had an awesome experience working with Armida and Ara on the car I wanted… Ara was great in making me an offer I could not refuse.
Kimber was VERY helpful! She did everything to get me what I wanted and at the price I wanted! Best customer service hands down! Thank you kimber again youre the best!
Ask for Linda! Buying a car can be really intimidating. Linda was so helpful. She was easy to reach, but not aggressive. I let her know my budget and what I was looking for. I live in San Diego and she even drove it down for me. She noticed on my application that my birthday was a couple days away and when she showed up she said, Happy Birthday!Thank you Linda!!
Great experience friendly salesman and manager. Got us what we wanted at the price we wanted.
My mans nick had the best hospitality i ever had in a long time. That man cherishes his job like no other. You got one of the hardest workers here. Hes the best & i will be back!
This is our second trip to SGT auto group always treated with respect very thorough gave us top dollar for our trade-in and very fair on pricing this is the only place I will go back to if I ever need another vehicle and our agent Alicia was fabulous I want to thank her specifically for her kindness and getting this done quickly today
Really nice people they really work to try to get you approved and have nice cars process is slow so be prepared to stay a while when you do get approved.
STG of Ontario just literally blew my mind. I am so satisfied with my purchase. Their customer service is top notch and the best part is that they helped me save so much money! Will recommend to my loved ones
It was a great experience only thing is there constantly calling, emailing me for more requirements after I left home with the Suv, Im just starting to wonder is the vehicle mines or not? Whats going on its my first car dealerships experience and so far its going from a great experience to a really bad one Im ready to return the vehicle honestly even if I loose the Down payment and the truck I traded in for it as well at this point.
I highly recommend anyone new to the car buying experience to check our STG Autogroups in Ontario! They made me feel very comfortable and helped me out with a beauuuutiful Mazda 3 hatchback. They worked with me and my financial restrictions very well!
Dealt with Alazar who from the start was easy to work with. Real down to earth guy who wasn’t pushy whatsoever. If you’re in the market and looking to buy I would definitely recommend him as your salesman. Thanks for getting the deal done Alazar.
Kimber and Ara, were great to work with, they made it happen for me to walk out with my beautiful car. Thank you!
Definitely a great experience purchasing our vehicle here at STG. Kimber was amazing from the start until the end. She delivered to our needs and knew what we wanted. Thank you, Kimber for your awesome service and making our purchase easy/less stressful will definitely recommend buying your vehicle here ask for Kimber!!
Kimber helped us like no other. We appreciate you very much. Awesome job. We got the Challenger we wanted.
Kimber was awesome. She sold me my dream car and I never felt pressured during the process. Everyone was so nice and Im glad I chose STG to get my car.
If you are looking for great cars & prices STG Group is the way to go. They are able to beat competitors price. Come see Alazar and he will make your buying experience easy and one of a kind!!!
I bought a 2008 Nissan Sentra for my daughter from this dealership on 5/27/21 had to come back for the tags and registration the sales man said I will call you in a week it’s 7/2/21 I been trying to get a hold of them and they don’t answer the phone. This people are to quick to get your money but when it comes to other things they ignore your calls last time I hit up this stupid small dealers for a car..
Working with Nicholas and Joey made my car buying experience a breeze! Nicholas was very friendly and willing to try to help however possible in making the deal go smoothly and to the experience as pleasant as possible! Can’t thank him enough!
Okay here’s my thing, went in to buy a car for the agreed amount of 21k the dude said “okay I got you man no worries” brings out the papers and says sign here here and here. Now I’m financing through them at an 11% interest rate for $25,000! They were very shady about it and had absolutely no way to help. The sales manager is cool he tried his best, but RONNIE, do not let him sell you a car.
STG group I worked with was great, made trading in my car a good experience and were very responsive and helpful, enjoyed working Kimber, Jesse and Ara. Great bunch thanks for everything!
Kimber is very friendly and informative. Glad she was here to help us trade in our old car for a new one.
We came in to purchase a used car. Kimber was really helpful and patient with us. We got the car within our budget.
It was great making business with them. David and Ara took care of all our concerns, they helped us understand everything perfectly. Their customer service was great. I highly recommend!
Dealership is shady, not only is the actual sales price of the car 3-5k more than advertised, but once you complete a deal, they will tell you that you have 3 days to provide your own financing but as soon as you leave they complete your finance with their high rate company and never work with your lender. They even confirmed they received my draft letter the next day but ignored it since they had already sent package to high rate company. They also never inform you that they did so you get stuck paying high rate then refinancing with your lender later at a higher rate. Save yourself the trouble and shop at an honest dealer.
Great experience. This is our 2nd purchase at STG, Ronnie was great. He was not pushy at all. We knew our expectations and he met them all 100% We will return for sure!! Keep up the great work!! STG has the best prices in town!! 😉
I really enjoyed my experience with stg, alizar our sales representative was very professional and helpful, patient and walked us through the process of getting the exact car I had wanted. I would highly recommend this dealership and going to alizar, thank you so much!
Great customer service shown by Kimber excellent support with purchasing our new vehicle Would recommend associate Kimber and STG to anyone wanting to purchase a new or used car
Love my car! Thanks STG will keep coming back and recommending all my friends and family!
I had a great experience shopping for a new car with Kimber. I would refer friends and family to Kimbers STG auto group of Ontario
Great place to buy a car! Superior customer service too. Nicholas was amazing, very diligent and hard working! Thanks Guys!
Kimber was great to work with at STG, knows her stuff, quick, understanding, and caring. Def recommend going to see her!
Kimber took care of us! Took one day to find us the perfect car and made it happen that night!
Worst dealership I’ve ever been to. The sales associate Alazar lied to us on many occasions and made promises that the dealership couldn’t keep. Instead of working with us they tried to push us into accepting an offer that we had not agreed on at the beginning. I recommend you to take your business elsewhere.
Armida was very helpful and accommodating she understood my needs and was able to get the financing for our new vehicle
DO NOT BUY A CAR FROM RONNIE!!!! He is shady and made me sign a contract for 7 THOUSAND dollars over our agreed amount. Thought I could trust him when I was signing but he snuck so many sneaky extra fees in there DO NOT ALLOW HIM TO SELL YOU A CAR! Pick Jose instead he seemed cool.
It’s not every day that I leave a review, especially at a car dealership in which I didn’t buy a car, but this is different. Primarily, it’s to give the sales woman Kimber an emphatic thank you. I hate shopping, and I hate high pressure sales. Walking on the lot she was quick to snatch me up, and after explaining what I needed and wanted, she got to work and let me to my own devices.Throughout the entire process she was completely straight up and realistic about pricing and the numbers.She helped keep me calm during those really stressful times did everyone is familiar with or buying a car. At the end of the day I ended up not pulling the trigger, but it definitely was not due to a lack of effort on her part.I have not so great credit, but she definitely worked and did the best she could with what I had. I look forward for the next time i’m in the market, I will definitely be coming back here! Thank you Kimber, until next time. Thank you for your honesty, straight forward and personalized professional service.
I loved my experience. They work with you as best as they can. They are very upfront with you. I love my new car. Thank you Ricky
Dont buy a car here. My husband purchased a car here ended up with a car he didnt want at first. But because we had a big down payment they didnt want us to leave. Dont get me wrong my car is beautiful but long story short we just got in a car accident and the guy said our car has been hit before. Theres bolts missing from the front and a bolt sitting in our oil pan. Nice luxury cars but they are liars
Great customer service. Representative daniel is the best . Highly recomend this dealership specially daniel.
Great customer service!!! Kim was great, very understanding and listen to our concern and address our questions professionally.
I would give them zero stars if I could but I want people to see this. This “company” gave us a written deal if we drove our vehicle to their dealership ( 6 hour drive for us) then we can make a deal. We got here this morning and they give us a new and very disrespectful offer instead of the deal that we agreed on. So if you want to be lied to and deceived this is definitely the place for you.
Excellent service with Ronnie as my sales person and Chris in finances. Both worked hard with us to make it happen. Excited about our new Toyota Highlander. Thank you!!
Great Service... kind employees... three words fast affective service/ Cesar from Montclair location helped me and my Family abundantly 👍🏻
I highly recommend it here. David and Ara helped me out with any questions I had to better understand everything. Great customer service!
One of the best car buying experiences I’ve ever had Kimber was superb!
This was the absolute worst car buying experience Ive ever had. The car the sold me broke down an hour after I bought it and had me stranded on the grapevine. I had to wait 2 hours for a 2 hour ride back to the car lot. They swapped the car for the same type which they assured me multiple times is is excellent which started making noise in the engine 6 hours later and had to go into the shop. The worse part of it all is that they are charging me for a car I dont even have and no one wants to return or even answer my calls.
If you are in the Market for a new or used car, give Ara a try first before you go anywhere else! He will let you know the deal from the very start! If he can he will! No B.S. start to the point, and will make sure you get what you can afford. My beautiful Honda Accord Sport was more than I could of dreamed of! Thank You Ara & Chris in finance! Your The Best! I drove 2 hours to get treated like I am the only customer in the facility! Wow! Hands down the best!
Good service would definitely recommend Ara,Greg and kimber go and check them out beautiful good clean cars
Kimber was very patient and made us feel like very special customers!
Bought a 2017 Ford fusion with a funky exhaust scratches and dents. Had me sign a contract that they would fix all of that. Its been 4 months now, ready to grab a lawyer and go after them to either get me a new car or money knocked off this one.
Came in. Knew what car I wanted. How much down payment and how much monthly I wanted to spend. Ronnie helped me said yes to everything. We signed all documents but they kept the car to clean it up and do the brakes and rotors before I could take it. I called for 2 days with no response and no update. I called again today and come to find out they ended up denying my loan but were not going to tell me. Why have me sign ALL of that paperwork for you to tell me no 3 days later after taking my money. Then they said they will do the deal but I need to put 2000 more down. The car was only $9000 They ran my credit through the ground. Thanks for nothing. I recommend going down the street to cartime. . I went there after this whole fiasco and they literally gave me such a beautiful deal. Better than what stg was trying to give me.
It was amazing. Nicholas did a good job assisting us and gave us amazing service. Let us test drive the vehicle safely and found a negotiable price for the Mercedes !
Diego was very polite and respectful. Tony and Ara help to get us what we wanted. This is our second purchase here and won’t hesitate going back...
Chris and Ronnie were top notch....I’ve bought many new and used cars and it’s always a hassle...they didn’t beat around the bush and made everything seem so easy...we got a great price and great rate....so we went home with two cars instead of one....5 stars for these two and STG.
Kimber was amazing !!! Very helpful and friendly absolutely amazing !!! Helped us find the best deal and leave the dealership with a new car !! Again awesome job kimber !!!!
Have been looking for an F-150 Truck Used and found one at STG in Ontario. Truck was everything I was looking, ended up putting some interests online and Pedro the sale person and Ara the sales manager reached out made an appointment to see it. They both followed up with me on a time and had the truck ready when I got there for a test drive. Pedro and Ara did a great job on making sure the truck was what I wanted, we sat down went over the numbers and Ara was straight forward with the numbers and I told him what wanted and we talked about what we can add and remove and made a deal. Couldn’t be more happy with the overall deal, straight forward on both sides and now I have the truck I wanted and couldn’t be happier. I would strong recommend them to anyone. If you go in and be straight forward with them, they will be straight forward with you. Thank you STG and Pedro and Ara for a great experience.
Kevin Was Great& His Manager Ara👍🏼Thanks For Everything Guys💜
Kimber Lashley is an Awesome Sales Resource for STG Auto Group. She made the Experience of buying my 2018 T/A 392 Challenger extremely comfortable, like I was buying from a family member. From her 1st follow up call, after posting an info request off Truecar .com to the Karma that transpired in just 1 week to be able to drive the Challenger home. Pretty Cool!I have to give the STG Management Team a Big Thank You also, they worked diligently to answer all questions and allow a Great Deal to transpire.5 Star Experience from my perspective.Love this Challenger.Brett
Good experience here today! Ehab Atalla & Mark Habib took great care of us. Our daughter came home in a beautiful “new” used car. They worked to give us fair price and different finance options. Mark also worked to keep me hydrated and cool! (Even lowered the AC cooler for at one point...much appreciated...even though I was the only warm one....😊). A detailed wash of the car and a full tank of gas (a nice surprise) and we were on our way! Thank you guys!! Our daughter couldn’t be happier.
The best car buying experience!! Made me felt comfortable and confident in my purchase. Kevin helped with my million and one questions!!!Definitely recommend if your thinking of making a car purchase.
Bad experience with this dealership. Ive been trying to get my question answered all day. As a result, they just started to ignore me. I believe that a self-respecting company has no right to treat its potential buyer so disrespectfully. They also said that they work with clients who are in the dealership. But I couldnt fly to California from another state just to get an answer to my question, so I wanted to find out over the phone. It is a pity that by contacting this dealership I faced disrespect from the staff
Ara, Kevin and Tony are the best! Ask for them if you are interested in purchasing a car :) I love my Toyota Camry. Thanks to them!
Excellent service, the salesperson Kimber, help to me a lot with my financing thanks guys
Kimberly was of great help, she directed me to the right place. And in a way help us to buy a great car.