Called AAA because my truck batteries died. Oscar came out and was by far the best AAA guy we have ever experience. Very professional and he seem to know his stuff, and he sure did. He check my truck to make sure that batteries where the problem. I already new but wanted to see what he had to say. Was planning on going to dealership the next day to replace them, but I guess they gave out before that. Got 2 new batteries for my turbo diesel, Oscar explained the warranty and pricing and it made sense to just get them from AAA and proceeded with the installation, that was very quick. Thanks Oscar. Your the man. Keep up the good work.

Absolutely HORRIBLE!!! Unfortunately I was directed to this company via AAA to tow a vehicle how. Appointment was scheduled and the driver came out took one look at the vehicle and decided he wasnt going to tow it with no reasonable explanation why.The driver told AAA it wasnt a vehicle that qualifies for a tow ( it had in fact been towed 3 days prior through AAA). He left in a hurry and we were left to contact AAA again who took 5 hours to get back to me. I get a call at 9:05pm saying your driver is here.10 minutes go by no driver, 20 minutes nothing. I call and the company says the vehicle wasnt there and they have no number. Are you kidding me!?!?!? They get all the info through the contract!!We call again, same company they will arrive at 11:10pm which is now 7 hours later. Surprise surprise no driver... this company is unprofessional and does not care about their brand or reputation.Avoid at all cost if you want a reliable form of transporting.Completely unacceptable

Great service on time. Worked in a timely manner. Highly recommend Chris

HORRIBLE! Appointment was made a day ahead through my insurance company, even CONFIRMED with them the next morning that they would arrive at 7am.NEVER showed up! When I called them directly, they had nothing scheduled! Not surprised with all the other bad reviews! Even my insurance is going to report them. Do yourself a favor and call a responsible company.

Anthony came out to put my spare on my car. I didnt have a jack, so he helped me out. Was very nice, fast and professional. He even checked the air pressure and made sure the spare tire had plenty of air. Very happy with the service!

I waited for a tow for over an hour and a half through triple A. I couldn’t even reach them myself to ask for update so I called triple A and they called this company only to tell me that it would be another hour past my original time because they were working on something else. I ended up having to cancel the tow and figure it out myself.

Waited 31/2 hours!!! For triple AAA!!!! How ever the guy who helped all the way home was very nice

No communication of arrival what so ever. Wanted to know where the accident happened like that matters. Ran over bushes for a car that could move under its own power. Please fire him.Technician CharlieService TowDate 2/22/21Service Order 313521

This was my first time using AAA and let me tell you, this was by far the best decision I have ever made. I had to get my car towed from my work to the shop. My tow guy Eduardo was very professional and on time. I appreciate the quick service !

First guy showed up and said he couldn’t take off the lug nuts. Second guy didn’t even show up at the right location. Dispatcher lied and said they called me when they obviously didn’t because I’m still parked with a blown out tire. Didn’t realize it was so hard to listen to directions and go where the PREVIOUS driver went just minutes before. No idea why AAA uses this company. You are better off paying for a tow service with integrity or driving on your rim. Save yourself the trouble and don’t call them.

So helpful and careful. My Tow guy Julian was the best ever. He was extra careful and attentive when it came to my vehicle. He explained everything and didnt mind my hovering. These ppl are awesome Id recommend them anyday!

Thank you ERNESTO AKA NOVEMBER for being so helpful!He picked me up quickly, and was proffesional and informative. I was able to get my services done and tire fixed right away! I highly recommend Airport Towing! Thanks again november (ernesto)

Carlos helped us jump our car when the battery died today. He was really helpful and got us going very quickly. He has great customer service, told us what was wrong with our battery, and gave us some good advice on what to do. We appreciate him!!

Felipe was more then excellent. Extremely helpful. Kind and fully personable. Made the experience 123% better I would recomend a raise or a bonus. By far the best tow truck driver I have had by far.

Mike helped me with battery service today at the airport. He was right on time he addressed the problem quickly was well-groomed and professional. Thank you for the quick service it is already been a long trip and nobody wants to be stuck at the airport.

Im here impressed by Oscar and his eminence knowledge of his job. his temperament is extremely professional yet as down to earth as possible. he goes above and beyond for everything he does and has a truly appreciation for the people he helps. Im blessed to have met this young man and he created an amazing relationship by helping me and educating me about my cars issueId recommend this company to anyone and everyone I know

The triple AAA representative (I forgot her name) that helped me over the phone on 07/07/2019 with my towing was amazing. She was extremely helpful in my difficult situation. She dispatched a towing company that unfortunately bumped into a emergency which would of been a 2 hour delay but they quickly fixed it and found me another towing company. AIRPORT MOBILE TOWING was extremely helpful and their representative DILLON was better than amazing. He represented both the towing company and AAA in the best way possible. Ideal employee. He truly representative the core values of AAA. I will be a AAA member for life. #TeamDillon

My partner and I received a tow to Fullerton for my Rodeo on March 27th through AAA from a very friendly driver. I just had spinal surgery and appreciate a safe and courteous tow. My car is my security and my livelihood. I appreciated the long bed, too. Thanks a bunch!

Chris Marshall helped me out a couple a times very experienced, professional & kind . What more could a motorist ask for?

I needed a tow from Ontario airport area to Glendale Burbank area 2AM this morning. Before anything else, I need to say that I am getting the service through my dealership and I don’t have any say on which towing company I can choose. They send me a tow truck from “I 10 towing & recovery”, located in Montclair California. Long story short (see my review in Google Map for I 10 towing & recovery), the driver left me where I was, and how I was about an hour ago. I try the second time with my dealership. This time I got a driver from Airport Mobile Towing and it took half of a time for the tow truck to get there. The driver was professional and helpful and did exactly what you expect them to do. Considering my location and these two tow truck service locations, I should’ve gotten Ontario Mobile Towing first time I requested the tow. If you need a tow, definitely call these guys, they are on it 24 hours. Very satisfied with the job.

The driver, India Sandro, was so very professional, calming and polite!!The tow off the freeway took 1 hour and am contacting the AAA for it taking so long. Nerve wracking to be on the shoulder of the 10 Freeway, pumping brakes to warn cars I was disabled for so long. India got me off the freeway immediately upon his arrival and was fantastic.

Got a flat tire... was told they will be here within 90 minutes... got here in 15 minutes... Tyrik was really nice (Honda Roadside Assistance was not truthful), so he took his time to make sure the car is okay and we are okay and he was really professional, patient, careful, and caring... shout out to Tyrik!

So I wanna start this off by saying I have never used my AAA before but Im glad I did cause today I got Dillon or Yankee is his call sign I was kinda in a rush to finish my arrangements so towing wasnt gonna work to well into my plans but Yankee jumped out of his truck opened my hood changed a fuse and my car fired up right away Im so blessed Dillon is a guy that loves his job and definitely screams professional thank u so much Dillon and thank airport mobil for sending him my way

I was having a terrible day. My car was overheating on the freeway and I had my 2 toddlers with me. Joel showed up and he was amazing. His truck was not big enough to transport myself and the kids so he called for a larger truck. He waited the entire time it took for the other truck to get there. He calmed me down and assured me that they would get us home safely. It was 95 degrees that day and I was crying and stressed. I appreciate everything he did that day. Even when my 3 yr old tried to run off into traffic Joel grabbed my other baby and put her in the other truck and strapped her in so I could calm my son and get him in the truck safely. Nothing compares to the service I received that day. I will never forget him. Thank you so much!!!

Airport Mobile was incredible and arrived very quickly on a AAA call this morning. The gentleman that assisted us was incredibly pleasant and helpful. It made for a rough start to the day much MUCH better.

I had an issue with my G35 and called AAA for a tow from Rancho Cucamonga to (wait for it) San Diego. So about 100 miles. The wait time from AAA was 45 minutes, however, David aka (Kilo) from Airport Mobile Towing responded in 15 minutes (incredible). He was polite, professional and knowledgeable. He had my car (crazy lowered) on the flatbed in record time with zero issues. Transport to San Diego went smoothly and I highly recommend these guys.Thanks again David!

Oscar is an absolute asset to Airport Mobil Towing! He goes out of his way to make sure you are happy with the help given and satisfied with all work done!! Airport Mobil Towing, if you have more stars like Oscar, your company should thrive as my family and I are totally happy!! Thank you for the assistance!

Today I was assisted with a tow by Eric from Airport Mobil Towing. I was extremely pleased with his service. He was courteous and professional and assisted me out of the truck with care. I commend this company if all of its employees are as awesome as him. Thank you again for your help.

I just had the best exprience with Oscar Diaz! I called triple A and he was able to get to me in less than 5 minutes, and changed my flat tire in 3 minutes. Thank you so much!!!

Oscar Diaz from Airport Mobil Towing ( AAA) came out to troubleshoot my daughters car. He was so pleasant and explained exactly what was the issue. He went way over to get the job done. Excellent employee. Thank you Oscar Diaz.

Oscar was able to get a new battery installed in my vehicle in under ten minutes, including the paperwork. Very satisfied with the service, have used Airport Mobil before through the Auto Club and has always worked out very well.

Honestly one of the worst tow companies out there. Andrea, the manager has no class, unprofessional and isn’t fit to be a manager.How they have a 4.2 rating surprises me.Probably paying people to leave them a good review.Beware!!!!!!

Miss you cant wait to go back !

11/6/2018 s.sam. We were in need to have our daughter’s car tow and David Kilo was there to help us. Very friendly, professional, reliable, on time and letting us on when he was on his way to our location. At our home our driveway is upslope a very difficult driveway cure but David Kilo made it look so easy got in and parked 100% safe. Highly recommended for David KiloAAA plus for service ❤️❤️😋😋😋

I called AAA to have my car towed since it was overheating. Luis picked me up and was very pleasant and nice. I highly recommend this place

The tow truck driver, Adrian was excellent. He did an outstanding job towing my broke down truck from a tight spot to the auto shop. AAA is doing something right contracting with Airport Mobile Towing.

Its a tow yard nothing spectacular however the fellow that was upfront was actually very helpful and not rude like some or a lot of tow yards that Ive been to thats why the four stars

They were prompt. Driver was nice and professional. No complaints.

The service from airport mobil is excellent. Very prompt and an the driver had a very professional attitude. I called AAA because my car broke down in the airport. I was given a 30 minute eta. Airport mobil showed up within 10 minutes of me calling. Very informative driver. Got me on my way in no time!

I needed my car towed to another shop. John came out from Airport Mobil towing and was very professional. Great guy all around.

I am so thankful that John from Airport Mobil Towing was called out on my AAA roadside service call. It was about 10:15pm on a Friday evening and one of my rear tires had broken all the lug nuts and had almost come off the vehicle. I was a very long way from home and in-route to Palm Springs. He was so kind and knowledgeable, and went out of his way to help me make arrangements for my vehicle to be fixed the following day. He also dropped me off at the airport so I could rent a car for the evening to get where I was going. I had a wonderful experience in the face of a situation that could have been disastrous!I would recommend these guys whole-heartedly!!!!!!

That place is awsome

Flat bed driver stopped truck in middle of road, cursed wife and gave her finger when she asked if he could pull to the right so she could pass, called number on truck and left mesdage for supervidot yo contsct mr and stopped by office to complain, never received a response from either contact as to their drivers image and representation of their company, it is obviously something they encourage

The worst wait time for a tow. I broke down in front of Ontario airport and it took this company over 2 hours to show up to tow my truck, when they are 5 minutes away from the airport. The receptionist is rude when you call to ask where the tow truck is. Use a diffent company. Horrible experience.

Good prices not like others thay want your arm n leg so get it towed to airport. Mobil ontario ca

Tony is 100% professional. Awesome

Oscar was the man came of no where and saved me was waiting in the parking lot with a dead car!! Cannot thank him enough definitely will use this business now!

GUSTAVO GONZALEZ 2/17/19My car blew a tire on the freeway I called AAA and they request services from Airport Mobil towing.Oscar was at the site sooner then the AAA agent anticipated he was very professional and change the tire in less then 5 minutes.

Unit 54 driving on Campus in Chino almost side swiped us ! Driver kept speeding over 60mph !

Mathew is awesome

Worse service ever.

Great service