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In-N-Out Burger
4310 E, Ontario Mills Pkwy, Ontario, CA 91764, United States
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In-N-Out Burger
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Te
Review β„–1

Attention In-N-Out MANAGEMENT: 🚨I am your long term customer, i love double doubles and GREAT taste, but i dont like the KITCHEN is too SMALL, this is NO GOOD for your employees, especially during COVID 21, you should HIGH PAYπŸ’° to your employees. You guys making GREAT GREAT MONEYS everyday, i just dont know WHY you guys NEVER UPGRADE your KITCHEN?You have to RESPECT your workers to KEEP THEM SAFE, i give you 5 STARS after i see you upgrade your KITCHEN.I LOVE YOU 5 THOUSANDS! πŸ”πŸ₯€β€ 😜

Vl
Review β„–2

Good service, and good burgers. Walk in is definitely faster than waiting in the drive thru.

Pe
Review β„–3

Good, but not amazing. A little too much cheese. The special sauce was almost non-existent. The fries tasted a little spongy like they were from the day before. All that said, it was still good.

Ri
Review β„–4

A great tasting cheeseburger πŸ” at a great price. My go too is the off menu Animal cheeseburger πŸ” add whole grill onion. I get my burgers cut in half for me its a better eat, less mess. I can trust my order being right every time! Thanks Im a true So. Cal. guy

Na
Review β„–5

I almost gave them a 5 star review before I had received my food, just based on how the guy at the register treated me. He was enthusiastic about helping a new patron, which isnt very common. Got my burger, and for a fast food burger joint, WOW! Old time diner feel, great tasting food, good prices and portions. Anytime I am in the area, Ill be swinging by!

Sa
Review β„–6

Very fast and friendly service, and the food was very good. These people know what they’re doing. Thank you Jessie!

iy
Review β„–7

Delicious as always . Lol! For reals no cap. Unless you don’t like in n out

Be
Review β„–8

A good solid burger, kind of like a slightly better McDonalds, but I dont get the hype.

Ma
Review β„–9

Tried multiple times. Last time the fries were like cardboard and the bottom bun was hard and stale. I dont get the hype.

Ta
Review β„–10

Clean, fast service with the predictably tasty offerings. The polite staff and clean bathrooms (even at 12:30am) is really what puts this specific location over the top.

Ma
Review β„–11

Good is fresh, ask for anything custom that you want. Theyre so busy but they come out to the parking lot to get your order so you dont have to wait too long. The line is always long but they come out to get your order so you dont have to wait too long

na
Review β„–12

Fast service, great food, drive thru was fast. Parking is a nightmare.

Ni
Review β„–13

My first time here. They sure dont have much of a menu! Burger, fries, soda and shakes. That is it! Fresh cut potato fries and a pretty good burger. It was far from the best burger ever but it was pretty good. No complaints from me. The fries are pretty good, too! Id go back. The place was kept clean and really busy. Not a long wait for fresh-made to order-food. I give this place a thumbs up.

Ah
Review β„–14

Best customer service, josh very energetic and enthusiastic all around great service, you don’t see service like at 12 AMIt was very refreshing, thanks again

Jo
Review β„–15

The environment and staff were both nice, and reminded me of classic burger places. However, I do not understand the cult following of the franchise. Their burger is a good basic burger with a toasted bun, no better or worse than found many other places. Their fries are good, as long as you dont get the animal fries. For those who may not have dined here, animal fries are covered in cheese and something similar to Big Mac sauce with mixed in peppers.A good basic burger in a classic atmosphere, nothing more or less.

Bo
Review β„–16

Great burger good people work there

G
Review β„–17

Im from the east coast, always hear about this place but this was my first time. Burger really lived up to the hype. Fries not so much. Also the price was pretty reasonable

Tr
Review β„–18

Not that busy and close to Ontario Airport had lunch here and did not regret it but most people love in and out burger anyway.

Is
Review β„–19

Great tasting food, always satisfying. Good customer service, mostly friendly employees. I think $5 double double with out fries and drink is a bit much. I rather get a double from Habit. I will always choose In n out over mcdonalds, jack in the box and carls jr. My 3 stars is because the parking lot is too small; its shared with Chick fil A thats next door.

Ro
Review β„–20

They make the best burgers, the workers there are always kind and happy. Makes you feel good just going there. Love that I can get cut 🌢️ chilis put on my burger....so good!

Ro
Review β„–21

I went in-and-out crazy Whats my visit to California not having any for 40 years this happened to be the best. The best food the cleanest restaurant.

Ri
Review β„–22

Food is good as usual. But the parking lot is a mess right now between the chicken burger joint next door, using half the in and out lot as their drive thru. And the mixed up crisscross lane switch. Crazy man.

Al
Review β„–23

Best Grilled Cheese sandwich Ive ever had in my life! They finally hired someone that knows how to make them correctly. I order mine with grilled onions, fresh onions, extra lettuce, and extra tomato . . . A-MAZ-ING!! πŸ˜‹I would have given this location 5 stars, but the line situation with the Chick-fil-A line is a bit confusing and sometimes spills out into the street. 😬

Ad
Review β„–24

Food and service, as with most In N Outs, is consistently great, no complaints there. Lines/waits can get long at times, but thats also nothing new for In N Outs. Not far from both AMC and Regal theaters, so a nice option to pick up a bite to eat after a movie.The main issue, more recently, isnt this restaurants or its employees faults, just a problem of geography - In N Out is tucked into a corner of the shopping center and has a Chick Fil A next to it. Within the past year or so, the Chick Fil A lines have grown in length and unwieldiness, complicating getting into and out of the In N Out area. Sometimes In N Out doesnt even have a long line, but youre still sitting there waiting forever to get through to it as you try to squeeze through the Chick Fil A traffic (the Chick Fil A employees, when out there, do their best to direct traffic, but can only do so much).Ideally these restaurants are on separate ends of the shopping center, with more parking and overall space, but no of course not why would that make any sense, lets just cram two popular drive thru chains into a cramped corner of a shopping center behind a mall right next to a major freeway offramp.

Bo
Review β„–25

What can I say, long time favorite for californians. I myself can only visit 4 times a year. Limited menu, if you like burgers this is the place to go to.

To
Review β„–26

In n out is always good that is why people line up to eat here.You get what you pay for seems like the price have been.going up, what else is new ...

ja
Review β„–27

How do you describe Amazing???? In/out. Yummmmm.

Ar
Review β„–28

The best hamburger you will ever eat and even though the waiting is a little long its worth it if you never had In-N-Out what are you waiting for In-N-Out is the best the best hamburger your mouth will ever taste πŸ’‹πŸ’‹πŸ’‹πŸ’‹πŸ’‹

Je
Review β„–29

This was a really good place. It was nice to go through the line and get a double cheeseburger with all the veggies. The lady there was really nice and the staff was friendly. Id love to go back there again. Had so much fun there and the food was delicious. If you go just be courteous, wear your mask and order some good food. You have to use a debit or credit card. Not sure if you could use cash. Anyway safe travels and enjoy the food. I gave it 5 stars because it was gone in 3 min. It was really delicious. Have a great day and God bless πŸ™Œ.

Mi
Review β„–30

Cali in n out > Texas in n out.Facts

Ma
Review β„–31

A growing up in So.Cal tradition. Wouldnt be a trip home with out at least one visit!!

Ad
Review β„–32

In-N-Out Burger is simply awesome as always. I think they make the best burger in CA. Their burger is so good!!! Loaded with juicy patty, cheddar cheese, onions, tomatoes and thousand island dressing, which is simply mouthwatering. Great burgers all the time. Staff is very helpful and polite. We come here at least once a month to eat burger. This location always stays busy but the food is always amazing. No complaints on the food or service. Keep up the great job In-N-Out!

Ma
Review β„–33

Customer service was quick food was on point thank you Mark from Kaiser Permanente

Mi
Review β„–34

Was here with my volleyball team and even as the staff was slammed with a ton of people service was courteous, smooth, fast and delicious.

Os
Review β„–35

As always, great food with great customer service. Employees very attentive to all customers, very respectful employees.

Fe
Review β„–36

45 minutes to get 2 double doubles and 2 french fries. Passed by 9 next orders. No apologies.

Ga
Review β„–37

Its IN-n-Out, its great!Food at this location is always tasty. My most recent visit was amazing. Yes, there was a wait but theres always a wait for in n out. Just be prepared for that when you plan to come.I always order it the same 3x3 with Whole Grilled and Whole Raw Onions ads chopped chilis. And a Lemon-up!If your ordering it to go... get it in a box with a lid to keep it warm.

Pa
Review β„–38

Best fast fresh tasty food with no competition. Friendliest service no matter what time of day you visit. Open air kitchen - you can see how your food is getting prepared. I am always amazed to see how employees perform - they are quick hardworking friendly and help each other.

Da
Review β„–39

Fast and yummy. Order made to perfection.

Ro
Review β„–40

Very convenient location close to Ontario Airport and right off the highway. First time to try the animal style burger and was very good. The burgers are always fresh and made to order.

Dy
Review β„–41

Went because they also serve alcohol in their cantina. Drinks were made well, food was better than expected.

Bi
Review β„–42

Conveniently located near the Ontario airport. I love to stop there when going to or coming back from the airport. In-N-Out burgers are the best in the nation, probably best in the world.

Jo
Review β„–43

Great food, great service πŸ‘πŸ‘πŸ‘

MR
Review β„–44

The food is good, but a girl lied that she had black shirts and brought me a white and refused to give my money back. She said bc of Covid and that still before it was handed to me. Here they only sell white shirts. They still should be honest. I got my money back tho. These girls had some additude too.

Ja
Review β„–45

Always great food, fast service,staff is always on point!!

Jo
Review β„–46

Its in n out of course its great, a staple of california fast food cuisine, always worth the wait but just remember chances are your going to have to wait, its next to a Chick-fil-A so that corner can be a mess of packed cars, they will do their best to make sure you get in n out as fast as possible but be prepared to have to wait. The employees are always hard working and theres a 99.5% chance they wont mess up your order. Its a 5 star spot but only gets 4 because of the location and wait times but worth the wait. Its in n out its what a hamburger is all about. Get the double double chopped chilies and chopped pickles extra spread 🀫.

Je
Review β„–47

Amazing customer service while waiting in line to order one of your employees handed out some stickers to my niece, which made my niece very happy. Food was ready super fast. Your employe walked around asking customers if everything was good.I usually get good customer service at any In n out. But I love when employees are extra nice shows how much they do love their job lol Thankyou for your amazing customer service 😊

Ru
Review β„–48

Love it, wish I could visit at least one time a week...fosho

Ci
Review β„–49

Came before 10pm, Covid Curfew. In n Out will get us thru anything

ER
Review β„–50

My double double was awesome as usual and the staff friendly as can be

Te
Review β„–51

If you like your burger buns toasted or your onions cooked a little more, or even have your burger without the buns, just ask them and it’ll be done!

cy
Review β„–52

1st time Ive gone in the early morning 1:30 a.m. by far the freshest best fries Ive ever tasted and the double double was equally fresh by far the best time to go is in the a.m.

As
Review β„–53

The food is good but probably the slowest in and out I’ve ever been too

ζˆ΄ε‹‡
Review β„–54

Just like the other in-n-out. The burger and the fries taste great.

Ya
Review β„–55

Honestly, my husband and I really love in-n-out, but this is probably the worst one we have been to. Maybe they were having a bad night, but this was the saltiest burger Ive tasted in my life. My husbands fries were practically icicles. To top it all off we asked for napkins and then worker only gave us one. Hopefully, just a bad night but for now not content.

De
Review β„–56

Your burgers are sensationally delicious and your animal fries are too, your lines are crazy long but worth the wait, your service is fast and friendly, yes yes yes a definite mmmm yes!!!

Ca
Review β„–57

Social distancing in place. Indoor dining permitted with limited seating. Staff is friendly and service was fast. Ordered to go and was offered everything I needed before leaving. Delicious as always.

Ro
Review β„–58

Its in n out. Its always great.

Jo
Review β„–59

This trip: difficult to get into drive thru because of another food drive thru which was frustrating. My order was not correct.

Ju
Review β„–60

What can I say about this place is the best did in town. Sometimes you can wait in a long line. But general is not too bad of a wait. The workers are very nice.

Al
Review β„–61

Great burgers. Decent seating. You can see it from the 10 east freeway. Though its always crowded. Fast bite and delicious. Great and friendly staff. Always clean fast food restaurant. I recommend.

Jo
Review β„–62

I wish they had a better system with the lines but the food is always consistently good.

Ja
Review β„–63

Really quick and not crowded. My Fastest In N Out visit by far.

mo
Review β„–64

We appreciated Reynas excellent customer service!

si
Review β„–65

This IN N OUT never disappoints!!!Always super good and hot, and super friendly staff!!!

Ca
Review β„–66

Employees are working hard. Food not that great, fries and burger very bland. Chocolate shake tastes like slightly cool chocolate milk.

An
Review β„–67

Great staff. It is just too busy

Je
Review β„–68

Everything thing was good. Love it.

El
Review β„–69

The best in town .. The place was super clean and the crew super nice and the food was great real food you can feel the taste of the ingredients are fresh even if the fries was little bit cold but was delicious and I strongly recommend that restaurant at this location ( near a truck stop) great job keep up the good work thank you so much ( Im sorry I dont give 5 stars u got the highest)

Jo
Review β„–70

OlReliable! I love In-n-out! Always good! Always clean! Always fast! I cant get enough of this place!

ev
Review β„–71

Love this placeAlways good service

Jo
Review β„–72

Awesome experience, amazing quality and great customer service... Keep up with the good work guys!!!

Ki
Review β„–73

They need an In N Out in Fayetteville, Arkansas! Man have I missed this place!

Sl
Review β„–74

Dont be scared of the seemingly long drive thru line, they always try to get you in & out as soon as possible. Great food with great service no wonder this So Cal staple is expanding to other states. 3x3 whole grilled onion & chopped chilis for me πŸ˜‹πŸ‘

St
Review β„–75

Always get great service fast and efficient. Bathrooms sparkle floors clean. And ofcourse a great burger.

Pe
Review β„–76

Best chocolate shake..yummy

Ni
Review β„–77

Best burgers and fries. Food looks good and tastes great. Staff gives great service. John 3:16

Ja
Review β„–78

It was amazing like every other location. The staff was polite and friendly.. Im amazed that the cashier kept her cool with all the gift cards and million questions a customer was giving her.

Sa
Review β„–79

Always great, yum yum

ty
Review β„–80

I ordered a 3x2, Animal Style, with Grilled and Raw onions, Light Fries, and a Coke. The burger was meticulously constructed and tasted fantastic! The fries were cooked to perfection. The Coke was a Coke. The perfect meal. I mean In-N-Out, theres nothing much to say about it at all and nothing to expect less from. Like they said, quality you can taste!

Ra
Review β„–81

Love In and Out customer for live. Started eating In and Out since 1959. Im sure eight and still enjoying the burgers. GREAT PLACE. DOUBLE DOUBLE BURGER FRIES AND DRINK.

Da
Review β„–82

Always have a great experience at in n out.. ItsAlways professional, fast and polite. Ohh, and 🀀

Mi
Review β„–83

Just a fun place to have a traditional, wholesome burger and fries. Everyone there is very busy serving customers. In and Out is a high energy restaurant; thats their DNA. And it is a must to successfully survive and thrive in a highly competitive business environment.

Gu
Review β„–84

Busy,long wait even tho menu is short and in 2021 they SHOULD have figured a faster service system...

Ro
Review β„–85

Burgers and customer service always accent always feel welcome and love the food

gi
Review β„–86

Great service ..clean environment

Au
Review β„–87

Amazing. a little difficult to get in and out because of all the chick-fil-a traffic blocking everything and everywhere. ugh! didnt take nearly as long as other in n outs do in the area like the 1 on mountain is a forever wait. the food was great fresh and tasted amazing i am stuffed and a happy girl! lol

So
Review β„–88

The ONLY restaurant i never care bout how long Im waiting, knowing Im never inn&outπŸ˜…except for just a milkshake, Im inn&out no doubt, Im more amazed at the heavy crowds of people and the order/procedures they take in quickly servicing the customers was thought of perfectly. And how thoughtful they are of their customers, the other day I came in to get a extra large milkshake and a double double. Asked if I wanted a fry, because I didnt plan on getting fries because I didnt think ill eat it, after seconds of contemplating, I decided ill get the fry, and glad I did, before I knew it everything was gone. And I was full. I love Inn-&-Out, I highly recommend, and everything is delicious. Price is affordable, 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ stars.

Da
Review β„–89

Animal style... had no idea that was a thing.

Te
Review β„–90

The best burger money can buy!

Th
Review β„–91

Classic Goodness.

Er
Review β„–92

I drove down on Xmas eve at 7pm from the high desert about 35 to 40 minutes and found a long line of vehicles ordering in the drive thru since everywhere else was closed. I was completely satisfied with the speed of service and the quality of food. I will definitely drive down the hill again next time I crave me some in and out.

Bo
Review β„–93

Its good food for the price

J
Review β„–94

You can never go wrong with the best burgers made

Sh
Review β„–95

Im not a person to wait by far..but this IN N Out? I dont mind because its never a long wait. Of course there will be one, but the few times I went, less than 10m. .the location is good buuut the chick fil a addicts make maneuvering an inconvenience for burger eaters..otherwise, fresh and delicious as expected!

Ca
Review β„–96

Clean, fast service and nothing beats a double-double.😁

Sa
Review β„–97

MIA,Breyana, Jizzle,&Nicholas etc… all Extremely hard workers and excellent customer service 5 Star Employeesβœ…πŸ‘Œ

Ma
Review β„–98

Always the best hamburgers and fries at the best price!

Vi
Review β„–99

Awesome Burgers. Visited while on vacation from Florida.

Ri
Review β„–100

Great place, best attention, good food and souvenirs, must go and taste, dont have to wait the fastest service i have ever known

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4310 E, Ontario Mills Pkwy, Ontario, CA 91764, United States
  • Site:http://locations.in-n-out.com/144
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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