Great job!! The guy that picked up my truck was very polite and has great communication skills. Very pleased. Thanksππ
Our Salesman Mr. Carlos was awesome. He Communicated with us from start to finish He answered every question and concerned we had about the vehicle. Sterling Chrysler is Great Dealership!!!
I bought my Dodge 2500 from sterling in 2016. Recently I needed some ac work done. They made an appointment for my truck and got it in and out in the same day. Very satisfied with the service.
Went in for an oil change and to see about some metal on metal contact in the front end. I had just changed the tires and started hearing a bunch of grinding and thought it was probably just the humming from the new tires. It made me crazy so I had told them about it and without any hesitation they checked it out, found out exactly what it actually was (a bad hub on driver side) they got it covered by my warranty and fixed it all in the same day! Great and absolutely wonderful people over there that listened and took pleasure in helping someone in need! Highly recommend going here!!
Super friendly staff very courteous and was able to get my oil changed before they closed at noon most shops would not have taken me in and he admitted to me he had to pick his child up from daycare to me that means the world cause you cant find people like that anymore and they didnt get oil all over my vehicle like Acadiana Dodge
I highly recommend speaking with Michelle in the service department if you are having any difficulties with your vehicle. Michelle went above and beyond for me doing research and speaking with the service department to try and find some answers for some problems I was having with my vehicle. She responded promptly, kindly and patiently to all of my questions. It was truly refreshing to have someone in service who was willingly to go the extra mile and assist me with all of my questions and concerns.
Got the vehicle that I wanted. Also The sales person was excellent everybody in the front was very helpful. Work to do that I couldnt refuse. And will be buying our next vehicle with them also. Great store great staff and at good price That I could afford.
These guys made getting my key fob replaced easy! Dalton in service was super helpful getting me in and out faster than I expected. Communication and customer service were great.
Sales people are great to work with and will try their hardest to meet your vehicle needs! The people on the service side will go out of their way to make sure that customers feel appreciated and the techs are fantastic. If you have a vehicle thatβs needs repair sterling dodge is the place to go.
Definitely one of the best truck buying experiences ive had and the service after buying. My salesman Cameron worked very hard to get me what i wanted and did exactly that. I love my new/used 2016 duramax SLT truck and definitely would buy again from sterling and Cameron Sandolph, also will be sending anyone i know that is looking to upgrade a vehicle to them!!!! Yall go see Cameron Sandolph at sterling in opelousas,la for your next ride.
They were very friendly and accomodatingHighly recommend this dealership for any of your needs. Service department was very friendly. Also considering upgrading my jeep because of the staff.
Loved them! staff was honest and super professional! Very Friendly and easy going! 10/10 would recommend to a friend! thank you Ron for helping us!!
Jorell is the best seller yβall have. Me and my wife has gotten 3 vehicles from him so far and heβs always done us justice. Give that man a raise
Mr Stephen and Mr Craig were awesome!!! They answered all of our questions, and even took the time to break down the car info so we could better understand what we were looking at! Thanks again!
Service was pretty good, nice people, good selection of cars. They are willing to work with you no matter your credit which helped me a lot!
Excellent service. Excellent sales. Always a great experience. Will continue to shop here!
My fiancΓ© and I went to get an oil change and we ended up purchasing my dream car. It couldnβt of happened without Cameron. You guys at Sterling made the experience so very enjoyable. They helped me understand the vehicle and walk away without any questions. Iβm so thankful for everything yβall did. Please go visit Sterling you wonβt be disappointed.
This is a wonderful place to buy a car! Excellent customer service and attention to detail. I especially want to give a shout out to the Saleswoman Tracy! She was very honest and helpful with all of my questions. Tracy was prompt on response and following up. Highly recommend this dealership! Thank you.
Very helpful and quick to respond to you. Very patient as well! Easy to work with.
I went to Sterling in Opelousas to purchase a truck.My salesman David went above and beyond to accommodate all of my needs. Everything promised was delivered (just waiting on paint marker for a scratch) price was fair considering chip shortage. Overall it was a good experience
I Appreciated and enjoyed everything about my experience with Sturling Auto. Iβm definitely looking forward to doing business with them again if need beβ¦
Great place to do business with!! I just purchased a 2021 Ram 1500. Presley Chapman was my salesperson and his service was top-notch. He worked with me to get the exact vehicle I was looking for. Would definitely recommend this location to anyone looking for a vehicle.
They always do me a great job appreciate you guys see ya soon
My Husband and I purchased a 2021 Grand Cherokee from the Sterling Dealership in Opelousas. Our experience was great. The Salesmanβs name is Carlos. He went above and beyond to make the deal go smooth and easy. This is my first Jeep. Iβm loving it so far. I would recommend this dealership to friends and family. I would highly recommend you ask for Carlos.
I had a wonderful experience at Sterling where I purchased a new jeep gladiator. My salesman Ron was very patient and knowledgeable, and Mr. Presley was also very patient and helped me get a note that was beyond perfect. 5 out of 5 would recommend and purchase from there again.
Recently purchased a 2021 dodge charger from here. My entire experience was amazing. My sales person was Mrs. Evette. She was very patient, detailed, informative and had all around great customer service. Shes the prime example of how a salesman is supposed to be. Loved every moment!
Al was extremely helpful in finding the perfect jeep for me! We drove from Baton Rouge to this location, and it was worth it. This was overall a super easy and quick process, no tricks, very straight forward. Thank you Al!!
Great experience at Sterling had a great salesman Cameron Sandolph who made my purchase really easy and gave the best deal. Recommend for other people looking for a good deal come herw
Staff was super friendly, service department got my work done in a timely manner! Thanks Sterling!!
They will sell you a car but once you get it god forbid you have an radio issue been months was told it was ordered two months ago still not ordered on 18 Dodge Challenger and service manger Todd does not do follow ups left message for Robert cook still no call back. Service department is ridiculous
I had Mr. Cameron as a salesman great guy very helpful the best car sales company they got will always buy from sterling
Dealership was 2.5 hours from me but had the truck we wanted. Dealt with Tracy strictly over the phone & via email. She kept us well informed and was super helpful. When we arrived to finalize the purchase, our finance guy couldnt have been better. After the sale, we had a young man go over all the bells & whistles and answered any questions we had about the operation of the truck. Nobody was pushy, they were all as pleasant as can be. Best buying experience weve ever had.
My husband and I went to buy a used Dodge Ram Truck. Camron showed us a variety of trucks that would benefit us. He told us that a new truck would best fit our budget. He showed us a variety of colors. Camron worked hard to make sure we got the right truck that we wanted. He was also very patient with us while deciding what we wanted. If I ever have to buy another vehicle or if I know someone who would like to buy one Camron would be the only salesman I would go to. By the way we he sold us a brand new 2021 White Dodge Ram Truck. Thanks Cameron youre the best.
Great buying experience, great deal wonderful salesman.
Great service from mr. dalton service manager.
Tracy and David were awesome. I literally spent more time looking for what we wanted than we did in the dealership. Everything was smooth. Didnt take a lot of time. We are very happy with our 2021 Ram 2500 purchase
Awesome service!! Special thanks to Todd for getting my wifeβs car in and out!!!
Our Dodge truck broke down in the Opelousa area on our way to Texas. Tow truck towed to nearest Dodge dealership, which was Sterling. Sterling had our truck over 3 weeks. After 2 weeks part came in, we were told our truck would not be worked on due to owner wanting someone else vechile worked on before ours. When ours was finally ready for pick up, it was so much grease/ dirt on fenders, front by hood and inside on seat, door jam and floor mats. This was so sad that a service dept would let anyone pick up a vechile in this condition. The service rep even said in his words and the service department wonders why we get bad reviews! As he saw the filthy inside and outside of truck.
@cameron was very professional and knowledgeable and got us in a nice affordable vehicle with no problem.
First class experience and the best service in the business!
Bryson met with me quickly. He and staff answered all questions. Support and finance staff was best of the best. Most amazing and easiest vehicle purchase Iβve ever had.Go there if you want/need to purchase a vehicle.5- star.
I ABSOLUTELY LOVE THE CUSTOMER SERVICE OF THIS DEALERSHIP!I cant praise MY SALESMAN DAVID HOFFPAUIR enough for his time and service to get me the Jeep of my dreams!I had been in the market for a Jeep Rubicon Wrangler for a long time; I had dealt with Mr. David Hoffpauir almost a year prior for a Jeep.He took his time and committed to helping me with getting exactly what I wanted.Not only was Mr. David the best at establishing a good customer-salesman rapport, but the Sterlings Automotive GroupTeam that worked to make my Jeep purchase go smoothly (for me): The sales manager, financial guru Kaven, the notary, and Mr. Donald were exceptional in their efforts to be understanding and supportive.Mr. Donald is VERY KNOWLEDGEABLE ABOUT ALL THE TECHNOLOGY FEATURES that the 2020 Rubicon came with, and he took his time to make sure that I understood the application of the features of my Jeep (as the features are very user-friendly).I am a 2nd-time customer of Sterlings, and I can vouch for the patience and expertise of the individuals that were present for me.Thank you!!!!! You have another satisfied customer! Please continue to promote the cordial and professional ways of conducting business each day. The dealerships transparency of business sales and value of customer service makes them by far the best in Acadiana (and rest of LA), MS, TX, NM, and AZ.
This dealership went above and beyond to help us get into a safe, reliable new vehicle. Highly recommend!! Big thank you to each of the staff who put us back on the road.
Everything was very professional and handled quickly
Iβve had the pleasure of dealing with Tracy Lomas in getting a new Dodge Challenger and I must say she was excellent from start to finish . And the process was fast . So if youβre in the process of looking for a new vehicle Sterling CDJR is the places to be ask for Tracy and I promise you she will not stop until she satisfied you on your needs. Sterling Chrysler Jeep Dodge Ram in Opelousas, LA
I just bought my new Dodge Grand Caravan. Tracy was so helpful and accommodating. I got a great deal and great service. Highly recommend
I went in & spoke with Jaylyn & he helped me with my purchased of 2018 Kia Optima. I definitely would recommend him to anyone looking for a vehicle. The experience was smooth sailing & stress free. He kept me in the loop of everything that was taking place. My first big purchase on my own and it was great.
Very Satisfied with Sterling Dodge Opelousas, very professional and courteous.
It was a great atmosphere and Jasmine was great! The team was very helpful and made the buying process easy!
They Honored my Safeguard tire pkg.(Walmart in Crowley La.tried to patch sidewall illegally on Brand New Good year tire, they did not tell me it was side wall it lasted 10 min. Went flat wasted my money at Walmart. Then STERLING DODGE OPELOUSAS LA. fixed it with New tire with Safeguard Warranty No Charge I happy.Thank you.
With the state of our nation now, I was VERY skeptical about purchasing a vehicle. Iβve been searching and researching for almost a year now. I knew the vehicle I wanted and was unwilling to accept just anything. On Thursday, I started browsing as usual for my vehicle. I saw that Sterling had just the vehicle I wanted-AMENITIES, price and all. I inquired about a vehicle and within minutes I was contacted by Presley Chapman. He explained that the vehicle had just come in. He asked what he could do to get me into that vehicle. I told him and he went to work! By Thursday afternoon, I had purchased the vehicle! After a YEAR of searching, I had my SUV!! I was so impressed with the professionalism and concern that Presley showed me. I would HIGHLY recommend Sterling Automotive for your next vehicle. Their staff are professional, friendly and efficient. Oh and by the way, when you visit, please ask for Presley! Heβs the BEST!!
A real pleasant experience with sales team.special thanks to Presley and Donald.
Excellent service and very professional....Tracy our sales person was a pleasure to work with. She exceeded our expectations. I highly recommend the dealership for anyone looking for a great deal.
Very Pleasant Salesman and staff. The manager on duty was very helpful when I went to return my Grandmothers lease vehicle.
I worked with both Zach & Seth at Sterling & they were extremely helpful. I needed a new vehicle for work that could handle back roads better than my previous car. He took me off the normal test drive route so I could see how the Jeep Grand Cherokee really handled some bumps. I continued to price shop & when I finally decided on Sterling, Seth referred me to his friend Zach who helped me get the deal done for the right price. They were both so kind & helpful. Ill absolutely refer them in the future!
Awesome service department. I was traveling through Louisiana on my way to Orlando when my 3500 broke down. Dalton in the service department was able to get my truck in on the Wednesday before Thanksgiving to troubleshoot the issue and his team diagnosed the issue and order parts. They got me back on the road on Friday. Thank you, you are a great organization!BTW, the large Dodge dealer in Lafayette would not talk to me until after Thanksgiving. Do yourself a favor and drive up to Sterling!
Slow many falsehoods rude staff...never buy from sterling
Mr al Garcia is awesome always makes the buying process simple and easy Iβll be buying here from here on out kaven the finance guy is awesome as weβll explained everything to me before signing awesome guys thank yβall very much
Evette and Dean took good care of me. Ill definitely be back for my next vehicle.
Al Garcia Great salesman he answered everything I needed and was fast that everything he is top notch! Love my RT Durango -Sally & Jack
We were very satisfied with our buying experience with Carlos Guilbeau. He was very polite, very informative, and very patient. He didnt push for a decision. He made the process easy. Would be happy to recommend him to any buying a vehicle.
Excellent service!My salesman Jorell was very professional along with being one of the nicest young men that I have ever met. I would definitely recommend Sterling Chrysler in Opelousas, La.I have bought cars there since 2008 and never disappointed!Morris
GREAT People!!!Jarrell Washington did a Fantastic job with our Sale!!!
Their Service Center is ridiculas. Do not use unless you can wait months for your vehicle.
Purchase 2021 Jeep Gladiator excellent sales and service. Deal was done in one day left with Jeep the same day.
Hello to all readers,Presley Chapman worked very hard to help find and get a Used Ram 2500 truck that met my wishes. After finding it, he was able to help get it to the price that I was willing to pay. Presley at Sterling is a great person and a very class act.
Mr. Kevin was awesome to talk to and work with. Went in Saturday morning and within an hour had the papers signed, car was ready and we were headed home. Second purchase from Sterling and just as satisfied as I was the first time.
Sterling Jeep was great, very friendly people not pushy like some dealers. The whole staff was very friendly and helpful. They made my wife and I very comfortable and made the whole experience of buying our very first brand new Jeep a memorable one, as it should be. I recommend Sterling Chrysler,Jeep to anyone and everyone.
I absolutely love this place excellent customer service from salesman to management. My salesman Seth completed everything with me over the phone. I went into the dealership and was treated better than any other dealership in the area. I drove away in my vehicle. In need of a vehicle choose Sterling in opelousas even if you have to travel its worth the drive!!! Make sure you ask for Seth you will not be disappointed!! I wish I could give more stars!!!!
I absolutely love this place excellent customer service from salesman to management. My salesman Stephen did an awesome job. Best dealership in the area. I have bought 4 vehicles from Sterling over the years. In need of a vehicle choose Sterling in Opelousas!!! Make sure you ask for Stephen you will not be disappointed!!
Something has happened in the Service department. Used to be stellar service but that has changed. This morning took 3 hours to get the oil changed in my diesel truck. I watched the technician as he preformed his duties. He completed the oil change but could not reset the oil change notice on the dash. Not a hugh thing but indicative of the down fall of the Service department. Unfortunately I will be looking for a new service provider
Ron at Sterling CDJR was awesome! He kept us informed on the purchase of our corvette and also got us better rates than our credit union. We will look him up for the next purchase.
Worked with Tracy Lomas to find the right vehicle at the right price. She was able to get a deal done for my by text and email very quickly and efficiently. I live about 2 1/2 hours from Sterling Jeep and was in and out of dealership within about an hour. Tracy and finance was very fast. I recommend her, and Sterling, for anyone looking to make a new car or truck purchase.
When I first called Zach Lamke about the Jeep that I purchased, I had doubts that I could find the perfect car for my Real Estate business at a price I could afford. The first question I had was, Is this price posted on Sterling Jeep website real? Zach was calm and knowledgeable. In minutes he verified the price and talked with me about the features of the car. He gave me the confidence that I needed to set up a test drive and to purchase the car. Zach is the best salesman at Sterling because he is honest, caring and easy to work with. He should be cloned!!!
I visited STERLING CJDR on Saturday. My vehicle had just been deemed a total loss by my insurance from an accident. I needed a vehicle right now. Jorrell Washington greeted me as I arrived. I told him what I wanted what I needed what I expected and what I could afford. Boy did he deliver. He was very knowledgeable and very proficient in his job. He did not have any tricky salesman tactics. Very honest very engaging and also very pleasant. Jorrell Washington is an asset to Sterling. Because of Mr Washington I will gladly send business to Sterling an to specifically seek out Jorell Washington. I am one happy and satisfied customer Sheila Harris
I love the atmosphere & everyone there is people friendly . I highly suggest you ask for Ron ! Heβs amazing and will make sure you wonβt leave until your well taking care of and satisfied with your car !
When you are in need of a vehicle go to Sterling Chrysler in opelousas, if you dont live nearby its worth the drive. Customer Service is outstanding there from sales to management. Everyone there is great ask for Seth he helped me. Seth and management went above and beyond my expectations. The absolute best dealerships Ive ever purchased from. I wish I could give way more than 5 stars!!!
Presely Chapman was very informative, extremely personable, and found the exact car I was looking for. He was timely and straight to the point. I would recommend all my family and friends to ask for Presely to make their deal on a new car. I love my grand Cherokee. Sterling is great on customer service and all the staff I dealt with were exceptional. Thanks Presely
This is the first time purchasing a vehicle from Sterling, and it wont be my last! My sales consultant, Bryson Mast, was by far the most transparent sales guy Ive ever dealt with. He was honest and he helped me get into my brand new 2020 Jeep Grand Cherokee!!! Thanks so much Sterling!
Have to say the this was the best and easiest vehicle purchase Ive ever made. Zach and I conducted business for about a month over the phone since i drive a Semi over the road. From the first phone call Zach was honest about every detail from the price of the truck and on my trade in. When we got to the dealership we were greeted by Zach and the sales team, when it came down to signing the papers all the numbers that was stated over the phone was exactly as Zach had stated. Hands down if you want to have a great buy go see Zach at Sterling he is very honest from the beginning and way after the purchase.Thank you Zach Lamke
Good service
Worked with Tracy Lomas to find the right vehicle at the right price. She was helpful without being pushy. I recommend her, and Sterling, for anyone looking to make a new car or truck purchase.
I just purchased a 2020 jeep compass special edition. this is my second vehicle I bought from sterling. My sales consultant Jorell Washington was excellent. He was very kind, courteous, respectful, patient, had a friendly attitude, etc. His knowledge of the vehicle was great!!! He was an all around wonderful salesman!!! He got me a vehicle that I wanted and really like!!!. I would recommend friends and family to him. The facility itself is great!!! I like that it has 2 lounges and it is always clean and smells nice in there. I would recommend sterling to family and friends also because the staff are nice and friendly and willing to work hard for you to get what you want!!!!!πππ
Theres nonething like an upset wife. Wife makes an appointment for service on her Chrysler 200. Appointment was first thing Friday morning. We brought her car in Thursday afternoon for Friday. Turn in keys and information to service tech. It now Friday 1:20 pm and they havent even started on vehicle. Car was purchased and all vehicle maintenance was at the location in Opelousas.My best advice, look for a vehicle somewhere else. Service is awful at this location. This is not the first time we have had service problems here.
If youre looking for a knowledgeable, honest, friendly, and professional salesperson ask for Jorrel Washington. He made our car buying experience convenient and stress free. He was eager to accommodate our requests and answer all questions we had. Everyone involved in the process was courteous and professional.
I have bought 5 vehicles from them.. even recently had one they refused to sell me because it turned out it had some mechanical issues..
Purchased a 2019 Ram 1500 from Jason last weekend. Very much appreciated him being straightforward with me throughout many e-mails leading up to my visit and living up to his word with no games being played. Beat out a competitor on the same vehicle by miles. Would definitely recommend shopping here first if youre looking for a vehicle they sell.PS. Took a star off because midday on a Saturday there was ONE finance person working. He did his best but the wait for finance was nearly 2 hours. As far as the sales experience went I give Jason 5-stars all the way.
Great service friendly worker and willing to help better than Houston
This is my first time buying a car from Sterling and it was a nice experience!! My sales person, Kevin Prejean Sweet P did what he could to help me out the most on the vehicle I was interested in. He was friendly and professional. I recommend coming here if you are interested in a vehicle!!
I just received my 2020 Grand Cherokee Summit and was pleased with the Professional procedure. Im not an easy person to sell anything to, however, Al Garcias attitude was to provide what I was looking for and not to try high pressure tactics is what encouraged me to order this vehicle from him, not to mention a good price. Al, I noticed many plaques for your outstanding work at Sterling and I could see why when we talked.
Would definitely recommend this place. Carlos Guilbeau went above and beyond to make sure I got the car I wanted and continued to provide customer service after the sale!
My sales representative was Zach Lamke! He was absolutely amazing! He was very helpful and professional! The staff the Sterling are amazing! Also a special thanks to the manager Craig as well! He went above and beyond the call of customer care to make sure my experience was superb! I would recommend everyone I encounter to but at Sterling! Itβs like being at home! Thanks Sterling!
Awesome went look at the car one week they gave me my options went back one week later option still stood worked with me got the deal done thanks Al great salesman
I love my visit to Sterling in Opelousas. My salesman was very kind and understanding to what I want, Ron Robert was the BEST! I will differently refer all my family and friends to Sterling in Opelousas. Thank you so much for everything,
The staff here was super friendly and helpful. It was a wonderful experience from beginning to end. Sean Tiller was patient with us and spent a lot of time helping us find the perfect car for our family. We cannot share enough about how happy we are with our new car. Sean Tiller is the best in the business. You wonβt be disappointed if you work with him.
Our salesman Al Garcia was very professional, courteous and efficient, even though I gave him a tough time. He was always very polite and helpful. He found exactly what we were looking for and at the right price. We handled all of the preliminary work over the phone and the truck was clean and waiting for us upon our arrival. All we have to do was sign some paperwork and then on to the Finance Department and our Finance rep was the best I have ever worked with. Great experience overall. We will be back!
I was very pleased with Ron Robert on the purchase of my 2019 RAM 1500. Most of the work was done over the phone and e-mail making my visit to the dealership painless. I would hope that I get the same experience on the service department side.
My wife and I were shopping for a new Dodge Ram 2500 that would pull our camper and also be comfortable. We met with Bryson at the dealership in Opelousas and started our journey. The people at Sterling worked with us to find the perfect truck. I am very satisfied with the recommendations of Jorell Washington and the expertise with Bryson to get us into the truck of my dreams. Excellent customer relationship team and dedicated staff. Would recommend them to all the people looking for that perfect truck and courtesy. Codes to all involved!