We went to Auto Shop Northwest to have an inspection done on a used Prius we were looking at buying from a private seller. I called the evening before and Will offered to see the car the very next day without an appointment. After we viewed and test drove the car, we were able to drop it off and he had it back to us in under 2 hours. Based on the report we got back, the inspection seems to have been thourough and the price was very fair. I would definitely go back for future work if we lived in the area. Highly recommend giving them your business.

I am so thrilled to have found Auto Shop Northwest! Their professionalism, attention to detail & their customer service is exactly what everyone hopes for when working with a mechanic shop. They send pictures and videos of the things they find that need repaired, which for me, not only made me feel safe to drive away, but it also made me feel like I was not taken advantage of. When I picked up the vehicle, I was so surprised & excited to find they went above and beyond and washed my vehicle before giving it back:) This shop is top notch and I highly recommend it!

Fantastic! My Dodge 2500 is running better than ever. They diagnosed it correctly, informed me of all the charges and I couldnt be happier! They are trustworthy, polite and respectful!!

Brought our car here for service. Cannot say enough about their service! They came and got our car and dropped it back off due to the virus. Took very good care of the car and even brought the vehicle in perfect condition. Cleaned everything and inspected it for free also. We will be back! Thank you for such great services!

Helpful and knowledgeable! I felt well taken care of. They took a look at my car same day, and fixed my lock without charge. Thanks for your help!

Always excellent service and extremely knowledgeable mechanics.

Dropped my truck off at 9 am and had it back by 3(it was ready before then). Had to wait a week before I could drop it off, but thats the price you pay to get work from professionals

Love the service and the people that work there in my opinion best shop

Great service & very friendly knowledgeable crew. Thank you to Eugene & his crew for taking care of our vehicle & quite quickly, he even shuffled his schedule to accommodate ours.we will be back with confidence our cars will be fixed properly. Happy Halloween & thank you again.

Highly recommend. Great customer service

Brought my vehicle in, service was great. They explained what I needed to get done right away and what I needed in the future for maintenance with break downs of costs associated with each service. Priced very fairly.Not only that but when I picked up my vehicle they washed and tire shined the exterior. Great touch! Will definitely be recommending them.

This is a very long overdue review... Eugene and his shop is the best! Long story short, I showed up unannounced the day before Oregon City became in the zone 2 fire evacuation. My passenger window of my van was off the track and so I couldnt roll it up. I stopped in to have it fixed and Eugene didnt have the part, but put the window back on the track and then took his time to show me how to connect and disconnect the window motor in case I needed to roll it down. The next day I had to evacuate my horse, 2 cats, dog and house and Soooo grateful that I had my window closed. Thank you Eugene for squeezing me in, even though your shop was busy. You were literally a life saver. I highly recommend this auto shop!

Horrible receptionist, as I called to talk to a mechanic since my own mechanic recommended me to this shop she answered rudely and corrected me on his name she was extremely unpleasant to talk to, did not take her time to explain anything had a horrible attitude the entire time I was on the phone, then she puts me on hold and before she connected back to my line she was already talking, answered some of my questions without any courtesy and in a rude way told me that for my car to be diagnose it was going to be a x amount of money did not even offered me an appointment or explained anything I had to ask her how the process works, she was extremely short with her answers, this business should consider hiring people who are customer service oriented and more friendly when a potential customer calls. I will definitely be talking to my mechanic to make sure he does not refer anymore of his customer to this place to be mistreated by this horrible person with no sense of customer service.

I have been taking my truck to ASNW for several years and have been 100% satisfied every single time. Estimates are provided before the work begins, prices are competitive, and Eugene and his team stand behind their work. Will be a customer for life and highly recommend.

Honest people quality work highly recommend

We were traveling through Oregon City and could smell diesel. I gave Auto Shop a call and they got us in right away and fixed our problem.we were back on the road in 30 minutes! It was great, friendly and reasonable service. I would recommend this shop to anyone.

Great guys and very very experienced

Best day for my car care was when I was referred to Eugenes shop, Auto Shop Northwest. Solved an ongoing problem that had stymied other shops. Its so nice to totally trust people you do business with and thats what you get with Auto Shop Northwest. They are the best.

This place is wonderful. Staff is very knowledgeable and friendly. Have been in to have work done multiple times and they have always been fair in price and work performed is outstanding. Im a single female and not once felt taken advantage of or pressured to have unnecessary work done. Highly recommend!

Very nice. Helpful and professional. They were not able to fix my daughters car through no fault of theirs. But I will go back with other vehicles. Good rates.

These guys are so awesome !! They knew exactly what was wrong with my car immediately and got me up and running again by the end of the day. I’m definitely going to use these guys again anytime I need work done. Thanks so much You guys !!!!!!

Great service and reasonable prices for auto repair in Oregon City!

These guys are the best at what they do!

Its the best in town my has never ran better always go back

Super friendly staff! Came in for an oil change, walked around town while they were working on it. I had my dog but they were fine with us hanging out for the last 10 minutes. Got to chatting with the staff about our plans to sell one of our vehicles and get a truck and they had some really great suggestions!

Great work, quality service

Great customer service, great work. Knowledgeable and friendly service. Staff was more than helpful and willing to help with talking through issues. An honest auto shop, what a concept. Will be using them as my go to people next to one other that knows our Volvo. Great job.

Eugene and Norma are fantastic to work with. I took my Jeep in for AC repairs after multiple failures to fix at another shop. Auto Shop Northwest was thorough in their diagnostics and follow through to double check results. I have found a shop that gives me confidence that a repair done once will be right. They are my go-to from now on. I dont mind driving further to get the service and quality I want.

They are great. When a party quote came back high, they recommended another auto shop which saved me 1000 dollars. Love the honesty.

I was in need of immediate help. They got me in right away and were both friendly and professional. They took care of my vehicle much better than my old mechanic!!! I was so impressed I will be taking both of my vehicles here for regular oil changes and preventative maintenance check-ups.Thank you to the entire team at Auto Shop Northwest.

Friendly, Efficient and CompetentI took my car in for an oil change and received some helpful insight on the timeline the manufacture recommends oil changes and the timeline they do, and why. I was in and out in just over 30 minutes with a detailed inspection on my 2012 car, including using equipment that most shops, in my experience, would charge extra for. All the points of inspection were given to me in a simple checklist and the recommended work needed was clearly explained and noted, including pricing and timelines to take care of them. I will be back for the work recommended and feel 100% confident in their abilities to take care of my vehicles honestly and efficiently. They went above and beyond to help with a challenge I had with my car before I came in, unrelated to my oil change. Lauren and Eugene are fantastic to work with!

Everyone in this shop is incredibly caring and helpful. They all went way above and beyond to assist me when I was new in town and unfamiliar with any auto shops. Genuinely nice people here.

Took in my truck--they did a great job checking it out and at no point did I feel pressured to do the work it needed. They told me what was up, what they recommended and what that would cost. Came in a little below the estimate. I will absolutely be back.

Great experince very honest and goes out of his way to make sure the right things are fixed at the right time

Had my BMW towed to there shop, my alternator went out they replaced my alternator and my power steering hoses because they were leaking and made a mess under my car they cleaned the underside of my car and washed my car and put tire dressing on my tires. I will have then service my BMW cars . There prices are reasonable

Great culture. Helped me figure out what to do with my car in a way that made sense and seemed like the tech was happy to be there, happy to be alive which is rare when talking to mechanics shops. Thank you!

Totally up front and honest about everything. Went above and beyond to replicate my incredibly strange problem and fix it when other shops scratched their heads and turned me away. I will be going back for all my future repairs and maintenance.

Excellent communication and repairs! No matter where you are in the Portland area, I highly recommend this shop.

I will say that this shop is one of the better shops around . Very honest and respectful to customers . I trust and recommend them .

Great shop Helpful informative trustworthy and great communication, even washed my car vaccuumed and polished tires. they where there when needed. Thanks.

I worked with the owner at a major dealership. Really nice Christian Family. Very understanding and very smart in trouble shooting.

Great staff, thanks Ryan for the excellent service.

They are honest, they do a great job and inspect vehicles throughly.I spent 98 dollars for a pre-buy inspection and found out the truck wasnt worth 500 dollars let alone 10,000 dollars. Thanks to them they saved me 10,000 dollars.

TrustworthyBy Jon D. in Oregon City, ORThis shop could not be more trusted to do what you can afford and want done. They exceed the limit on being courteous.Service Date: 07/17/2015, Dodge Dakota

Super, super service! I went here when my radiator failed- they were prompt, courteous, and kept us informed of the progress of the repair- they went out of their way to get the right parts and replace defective ones. No hard sell, just good service.

My first car repair here. Clean, accommodating, nice receptionist Norma, I can not rate the repair yet as do not get car back till tomorrow, but I think it will be just fine.

Great shop and great owner that will treat you right. I always feel taken care of when I stop by this shop personally or for a business vehicle.

Lube, oil, filter and 20 point inspection was done. Friendly service, explained and noted on receipt what was done and recommendations. Found a new shop.

This is top notch ...Liked everything during my experience and my mechanic Sean knew his Volvos...Very reasonable $$ Great customer service pleasant knowledgeable receptionists ..thanks a bunch. ..Lenne B.

Great place to have work done, very courteous employees, very knowledgeable. Will be going back for other fixes

Very helpful willing to get me in asap on very short notice fare prices knowledgeable staff.

They always take care of us.

Good taste