Terrible service. I ordered a refill on my medicine the day before I came in. When I came in not only did they not have it ready but I had to wait 20 minutes for it.

Terrible terrible service. Workers don’t have a clue about customer service or any knowledge whatsoever on HSA cards. Employees will delete your expresspay card without consent, just because it ran out of money for a the year. Save time and stress and go to cvs or any other pharmacy. 0/10

Terrible pick up for meds. Go to pick them up today. We just got the order in could you wait 15 min and come back. So i come back 15 min later. Nope gotta wait another 25 mins for a little script. Not gonna sit in my car for 40 min for medicine Go somewhere else walgreens pickup is terrible these days..

Bad service they have nothing ready at all

Terrible Walgreen. Staff is rude today I went cause google said opens at 7am. I get there the window says 8am. So I go back 8:06am Windows still closed to the drive thru. So I go in it says 9am. I told the lady I past she should put a sign on the drive thru.

I give very low ratings to the pharmacy drive in always such a slow service. You have to wait forever for your turn (1/2 hours with 2 vehicles ahead of you) look somewhere else. Other than that the inside of the store is fine.

NICE! PLEASANT STORE CLERKS,

This afternoon at Walgreens I had the best customer service experience ever. I couldnt really see her name tag that well but I think her name was Dixie. You are an asset to the team! Keep up the great work!

There is an older lady with brown curly short hair that runs the drive-thru window every once in awhile. Every time she is working I have a problem. Not only is she rude but she gives ridiculous reasons as to why she refuses to help you. I always drop my prescriptions off the day before they are to be filled because its convenient to be able to get off work and stop to pick them up. I work at six am and they do not open until 8 am. I can not drop it off in the morning before work. Instead of taking my prescription she refused and told me I had to bring it back the next day. I have never had a problem with this. Her reasoning was that she would rather I lose it than Walgreens before it was filled. If Walgreens loses prescriptions that easy then I dont want them touching anything of mine. Im going to go out of my way and drive 25 min out of my way to go to a different Walgreens over this. Unbelievable!

Best pharmacy ever. Everyone is incredibly helpful and patient. They will go out of their way to make sure you get what you need.

This store needs to have more people in their pharmacy. Every time I come here, whether Im inside or in the drive through, it takes so long to get a prescription. I even spoke to the pharmacist yesterday and told him I would be in to pick up my prescriptions this morning. Ive been sitting here for over 30 minutes so far. Ridiculous!!

The price gouging from the pharmacy is disgusting. Walgreens wanted $118 for the same exact prescription I received from Wal-Mart for $22. Bad enough our pharmaceutical companies are overcharging and price gouging, Walgreens seem to think they can do it too. Stay away from this place!!

The pharmacist and the staff have been very helpful for me this past year. I have lived in Ottawa for just over a year and have gone here the whole time.Other people have complained about the drive thru service, and honestly I dont use it. I walk into the store.Today I used the Walgreens express option to pick up my new prescription. It took an extra minute for the pharmacy technician to find the right bin.It is technically a new prescription, so the pharmacist had to come over and ask if I had any questions, and to remember to stop taking a previous medication, which was ineffective. Even though he always looks so busy, he always has an answer. My prescribing doctors voicemail instructions say they will get back to me within 72 hours. It really helps to have a pharmacist to count on, for all the medication changes and things like antibiotics and pain medication for a sprain. I appreciate being able to rely on this pharmacist.

I thought i was calling the actual pharmacy to refill a prescription.come to fund out,when you do call,, your getting a call center! NOT your local pharmacy.i was told twice that my prescrption would be ready today,when in fact they couldnt fill it till days later!! VERY VERY misleading.time to find another pharmacy,,Ottawa Walgreens suck!!

I have never felt more unwelcome in a store. The staff and manager glared at us the entire time we were in the store. We felt so uncomfortable that we left.

I have lived in a lot of places and used a lot of different Walgreens locations and this one is by a large margin one of the slowest.

Continuous problems getting insulin prescription refilled. Called twice today to verify it was available and then waited in line to be told they only had 1 vial rather than the 7 the prescription was for. Told you can try again tomorrow. I will be switching to CVS for my next refill.

Small, quiet, generally peaceful, reliable when it comes to anything but prescriptions, and haves good basic stuff like milk, ketchup, snacks etc.

Its the place you go when its your last option. Staff are rude and prices are crazy.

Worst pharmacy around. Extremely Slow, rarely open, do not waste your time .

Transferred my prescriptions to Kroger after they did not have a prescription in stock and they had no idea when they would ever be able to get it! Krogers got it the following day.

Peru is much better.

Very clean store and really friendly and helpful workers!

All I have to say is rude. Costumer servise to me is everything. So ill never go back to that store. The older lady at the front desk has a horrible attitude and completely rude!!!

Rudest and most unprofessional place to go Robert the is no longer a good man

I went through the drive through last night and turned in 2 prescriptions both for pain medication so I have to get it from my doctor and deliver it to the pharmacy.I went back to the drive up today to pick up my medicines,there was only one prescription ready and no one had any idea what happened to the other one.i left and went home and called the doctors office in Peoria.My doctors office informed me that the pharmacist had just called and the nurse okd a prescription over the phone.They fixed it,I got my medicine,but the fact still remains that they lost a prescription for pain medicine.

Messed up my prescription and had to wait for ever

Always treated with disrespect

Small place.