An eccentric cashier lady is trying to put on a show rather that just check me out so i can get back to work.
They have EVERYTHING you expect from a hardware store... plus great employees
The team here was so incredibly helpful in getting us through our sump pump emergency. I showed them pictures of our current set up and they were able to help me find the exact products I needed to get the new pump installed, even walking me through the installation process. There is nothing quite like a local community hardware store!
Really good people. I was looking for gloves to help employees who were pruning trees with long thorns. The gentleman who helped us showed us a few and then recommended welding gloves. A brilliant idea. They are working.I shop at the bigger stores too, but I REALLY appreciate the personal service at my Ace hardware.
Ace is a pretty good general store. If your looking for specialty nuts or screws its a great place to shop. Its not cheap but finding what you need when no one else has it is priceless. Usually there is plenty of one on one help also.Keep in mind your not going to find as much selection as the bigger box stores but its still a good place to shop.
Employees were clearly not taking mask requirements seriously, suggesting a store culture that favors looking cool over social health issues. Strangely, the youngest employee I saw was the one who was talking most care to wear his mask and wear it correctly. The older employees were more concerned about their mask making them look foolish; which is ironic due to how ridiculous they look wearing it loosely or only covering their chin or their mouth.
Nice neighborhood hardware store, friendly staff, easy parking, in and out quickly and no trouble.
Super helpful and had what we were looking for.
Always good folks to deal with
Our go to place for the old fashioned hardware store purchases
99% of the time, when I need the basics for home maintenance I go to this store. I love the personal touches of a local store vs the big box outlets. I hope they never go out of business. Support local.
Made a homemade blow dart
I went into Ace Hardware for the first time and was absolutely blown away by the customer service I got from Terry. She went above and beyond helping me find what I needed. She helped me out so well that I feel 100% confident using the product I got on my own! If she isn’t a manager yet she needs to be promoted sometime soon! Definitely will be telling people about ace hardware.
Wont let me go into detail in previous post. Manager and employees do a commendable job considering the snobby entitled fake rich that have moved into the area over the last few years. Great store. Horrible customers. They treat employees like they are beneath them. Great store. Been a customer since 1990.
They had plenty of help and helped me load as well. They let me buy the floor model, so no assembly rewuired.
Employees were knowledgeable and extremely helpful. When we asked about the location of a product, one man told us the aisle and location on the aisle. We asked about something else later of a different employee who appeared to be headed somewhere specific. He stopped, took us directly to the product, and, when assured that was what we were looking for, went back to his other task. So helpful, all. Thanks.
Convenient location and extensive hardware selection.
I have been going here many years before Ace bought the previous owner out. While not a superstore it has most of what a diy person needs for their projects. Good very long-term staff to assist you. Huge display and BBQ section and sell Traeger.Just a good store to pop in and get out.
I am no hardware expert nor do I frequent hardware stores but this place knew what in was looking for. I needed a special type of screw and was overwhelmed with their aisle of screws. I asked for help and the employee knew exactly where to find what in needed. I fully expected an employee who didnt really have a clue to half help like other stores. Instead, I had immediate help and found exactly what in was looking for.
Knowledgeable, helpful staff, old fashioned hardware store
Dont expect the 151st st Westlake employees to pay any attention to covid19 recomendations. . .from ages 18 to 60 none of the employees had on masks to help protect their customers.They stand literally right next to you in those crowded aisles. There were 3 employees in the same aisle as myself and distancing didnt seem to cross their minds. At least they were protected from me and the vast majority of the customers who had masks on and being considerate.
A very good hardware store. I went there today to pick up a number of things I needed. Was greeted and told where the stuff I needed would be. The information was accurate. The checkout person was friendly and helpful. Definitely a good experience
Love this place for most of my DIY needs. Always knowledgeable and kind.
This place used proper covid19 protection throughout the store. They were helpful and friendly, plus they carried the products I was looking for.
Had exactly what I needed
Traditional hardware store focused on home repair and maintenance rather than large projects. Many items available that you cant find at the big box stores. Great service.
A great place too shop
Great store in a convenient location with legendary service! All the associates are super helpful and willing to help you find whatever you need. Prefer this store over big box stores.
This store has been serving the Stanley area for decades. They have everything you need for those small projects or repairs. Great place to get what you need without wasting time trying to find stuff in one of the Big Box stores. You can easily find someone to help you get what you need.
Fantastic experience. Knowledgeable, friendly staff! Got three pieces of glass cut to size in 10 minutes!
Personal service there are people that can help with your questions. This has been my good to hardware store. But I will have to find new store. They let people enter with out masks. Come on what rock are these people living under.
Really helpful
Prices are high, too bad they dont offer a military discount, all other hardware stores do.
Thanks for not harassing me into wearing a mask or standing into awkward lines outside of your store. Ill be a customer here for life.
Great store and everything is easy to find. If you can’t find it, there’s an expert that will show you where it is and if you have questions about how to tackle a project, unlike a giant box store they can help.
I was helped find what I needed very quickly! All the staff were very friendly and helpful. They even allow dogs in the store. Definitely the best location Ive been to!
Very helpful sraff
I hate giving bad reviews but I cant give it a good review this is a chain store and the employees act like it is. The employees seem too bothered that I was there bugging them while theyre working
Very friendly and helpful staff. I prefer going here over Lowes or Home Depot. Always has what Im looking for.
Great customer service and very friendly! Hometown service!
Great store for most everything you need.
I really love not-overwhelming not-big-box hardware stores, and this fits the bill.
Nice store, friendly staff, good neighborhood hardware selection.
Love the person service!
Good prices. Love Dots pretzels specially on sale.
Great customer service. Actually, better than that!
They are always helpful here. They have a little bit of everything for my projects at reasonable prices.
Great store, customer service is over the top
Has a good selection of basic hardware store items. Staff is friendly and tends to be more knowledgeable than big box. Great place.
So convenient almost always have What I need and could not ask for better Service.
Ordered a tool online ( was forced to buy duplicate tools to place online order ), order was sent to the wrong store (Girard) instead of ACE on 151st in Overland park, Ks Then order was canceled without notification. Then I was told by CST SVC the part would be shipped to the 151st store. Waited a couple of days & went to the store on 151st only to new told they didnt have it & refused to do any looking that involved leaving the computer screen. Then had the audacity to suggest to me that they could reorder the tool (that I would have to wait yet another week to get ) after all of this Im really not sure if Ill ever purchase anything from ACE Hardware again.
We like this hardware store much better than tee other nearby hardware store. It is convenient, has nearly everything I need and the staff is friendly and knowledgeable. This is our number one hardware store. HD is number 2.
The employees are always helpful and knowledgeable. I prefer visiting here than bigger box retailers because of the personalized treatment.
This staff knows exactly what you need and where it is located, they are a bit more than Home Depot but worth every penny for the factor alone. Really miss that old store dog though. :)
Nothing exceptional. Minimal requirements met. Youre not going to find what you really need here.
So glad they opened. I use them all the time to keep Johnson County Tree machines and trucks out on the road. Cashier Patrick gets you in and out fast!
Great place. Very helpful staff.
Excellent hardware store, conveniently located to me.
Nice store but small. Good selection of plants.
Fast friendly and helpful
Thank you, a very helpfull employee not only helped me find what i was looking for; he took the time to ask what the project was and suggest alternatives. If you want a high school kid telling you, i think thats in isle 74, go to home depot. If you want some real help, check out the local folk; they usually know what there talking about.
Incredible experience as you always receive at Ace. Polite and knowledgeable staff, fast service, fair pricing, and a true sense of community. Perfect for the quick home improvement project or regular maintenance.
Great sales staff. Very helpful. Had a 2 cycle technician on duty on Sunday. He helped me get my echo prunner running @ no charge coz I flooded it😣
Great
Great experience there! The staff is very knowledgeable and friendly. I was in and out in 5 minutes.
Great place questions on maintenance for the house and quick parts.
Thank you Nathan knowing exactly where things were made our Visit very quick
A+ customer service. Great variety of awesome products.
Nice friendly hometown hardware store
Stop here to get some fertilizer did not have any fertilizer does not carry Scotts brand Ace Hardware send to go to another store not very customer-friendly.
Everybody was very helpful its nice to go to some place were people actually know how to fix things
A very nice and well layed out hardware store. Its is where to go to solve problems in south Overland Park.
Great hardware store and they have just about everything for the handyman around the house.
Decent selection. Its a hardware store. You get what you get.
For the things I needed it was great! In and out.
Good selection of specialty hardware items with a helpful and knowledgeable staff.
Easy to work with and good quality tools
Very helpful staff. Easy in easy out.
Great store everything you need without the crowds.
Good shop in a retail area off the 69 hwy
Great store with wonderful personnel!
Helpful staff....know what you need for your project.
Employees here are always very helpful
Convenient hardware store with a helpful and knowledgeable staff.
Employees very knowledgeable and helpful.There’s an employee there named Gary P who always seems to go above and beyond.
Great service
Very nice and helpful place
Great customer service, very friendly staff
Staff was very helpful when I couldnt find what I was looking for
Classic hardware store with very helpful clerks.
Always always helpful !
Always friendly and help find those difficult things to find.
Great selection of nuts and bolts
Great prices
Good hadware store
Always helpful and friendly!
They are the best!!! Friendly home town experience.......Every time I go!!!
Employees were very helpful!
Slow inaccurate pricing