user
Family Dollar
9474 Lackland Rd, Overland, MO 63114, United States
Appearance
Family Dollar
Comments
El
Review №1

People are really nice, but seem to be understaffed. I live near here and a couple of times I tried to run there real quick and the employees had a sign on the door stating they were closed early.

Ro
Review №2

Cashiers always friendly. They wete majorly understocked on cold meds which is what I was primarily looking for.

Je
Review №3

Wasnt the worst experience Ive had however it was definitely awkward being checked out by the cashier whole he cursed and screamed at his wife the ENTIRE time and he never once said a word to me. It was so loud I kept walking around the store hoping hed get off the phone once he saw me coming up to the checkout counter bc I didnt want to get in the middle of his argument, but he never did and There was a line of 4 of us that he was doing this in front of. Very unprofessional and Im just glad I didnt have my daughter with me. I will definitely be going to a different store the next time

Ch
Review №4

False advertising if the whole shelf says it’s a dollar it should be a dollar. The guy didn’t even try to ring it up to see if it was a dollar he just said it’s not a dollar. I even showed him a picture Price change would have been nice since that’s what it was advertised as. The chick that was working was cool tho. The guy not so much

Sh
Review №5

Parking lot is fill with litter of trash . Write outside the main entrance into the store.Store its self seemed clean.

Je
Review №6

Ok place good customer service not alot of selection

Jo
Review №7

Its one of the best family dollars around that area sue takes care of that store and they open at 7 am I think during the week which is earlier than most dollar stores thats convenient

Na
Review №8

Family Dollar on Lackland Road is the only dollar store I go to. Very friendly and helpful employees. Clean and organized!

Sa
Review №9

Staff was nice. The clerk even sang a song for me. She had a beautiful voice. Overall, great store.

Dr
Review №10

I know the gm from high school and that clerk was hella cute

Ka
Review №11

Family dollar is the worst place to shop every time I go there when I get home with the stuff Ive bought I regret it I always say Ill never go back and I did again and bought some of their sports laundry detergent and when I got home it was a little above half a bottle and it was priced like I bought gains which is what I usually buy but not from there I bought dog food priced like I shopped at schnucks or dierbergs I will never go back to family Dollar again

TE
Review №12

I guess you have to call to see if they are open. During store hours I came at 9:30pm (they had 10 o’clock for closing) and the lady had the doors lock

Tr
Review №13

Everyone was friendly, store was a bit of a mess but I still found what I came for.

Cr
Review №14

Literally none of the five employees are wearing masks. Going to Dollar General instead.

Sa
Review №15

I love my neighborhood Family Dollar! The staff is always friendly no matter what time of the day you go shopping. They have EVERYTHING I need and is a great convenience for my family and I. It reminds me of the 1980s sitcom Cheers because of its family feel and they always know my face, whether morning or evening . My products are always good and rarely do I have to return anything. Great location, good people. I go at least 3 times a week.

My
Review №16

Great customer service and well organized

Do
Review №17

The store didnt have much of anything. This was always my favorite Family Dollar location. I dont even know how they can only have one employee working, but they did. He was working his butt off.

Pa
Review №18

Spent 172.00 in cleaning products today got home missing a 6.00 bottle of spray.Went back with receipt in hand store mgr. Sue Walsh stating we took it with us.If I took it with me why am I back at the store? It was not in me bags.A shame Ms. Walsh would cost Family Dollar approximately 200 00 a month in sales over a 6.00 product.I will shop elsewhere.I am a restaurant manager and I know the importance of customer service obviously she was not properly trained.

Ca
Review №19

Found exactly what I was looking for. Quick in and out. Employees very nice😀

Sh
Review №20

Not crowded at all

Wa
Review №21

It was good only no carts were left not enough there

Ja
Review №22

One of the best family dollar stores I have ever been in always clean and well stocked the employees are always willing to help any way they can sorry they dont have restrooms

Ju
Review №23

Wow, havent been to this store lately is pretty much changed and rearranged,,for the better! Great improvement!

Ka
Review №24

Lyndsey and Courtney are great! So are all the employees and managers I have met.

El
Review №25

I love the workers and the store is very clean all the workers are very warm with u

sp
Review №26

Associates helpful. Love the app and the coupons they offer😍

As
Review №27

Made a quick trip in for a drink and laundry detergent. The cashier was friendly and got us through quickly even though the place was kind of busy.

Cr
Review №28

Look buddy with dreds. This isnt your store. When you get fired, me the customer still gonna come here.In general this store already slow af. You will be fired before summer for being a stupid dummy to shoppers.Casual atmosphere is messed up by dreaded employee.

Ma
Review №29

They were very nice when I was in line.

An
Review №30

Awesome service from cashier

An
Review №31

Staff friendly .only good thingThe store is abbsulity filthy dirty and groseThe only reason I go nice prices of here then than thst stir is very dirty

Za
Review №32

Rude PLACE

Da
Review №33

Love the store since its remodeling..Fast friendly checkout

Vo
Review №34

Good selection of merchandise but they never seem to have enough staff working.

El
Review №35

Variety of brands is great from food, cleaning, etc. Really enjoy the convenience of it being in the neighborhood.

Al
Review №36

Love the store but staff we feel like family when there!!

De
Review №37

Clean store.staff very friendly.this is very different experience than other FD...

El
Review №38

Staff there is awesome. Consider them friends.

Sh
Review №39

Fully stocked. Nice employess. Neat area.

Sh
Review №40

Didnt find what i was looking for😞

Mi
Review №41

They care for those who dont have much money thank you all god bless

Wa
Review №42

Better than Dollar General, bigger variety and a little cheaper.

Je
Review №43

Its kind of huge. I was able to find majority of my items and get out fast.

Je
Review №44

I love Family Dollar you can find what you need

re
Review №45

It was clean, and the cashier was very nice.

To
Review №46

Found what I needed for low price thumbs up

Ly
Review №47

Has most everyday needs at a reasonable price.

Ri
Review №48

You feel like family when in this store, they understand fincial situations and are very kind, sometimes are busy with no resolve, shelves are almost always clean and organized, customers are sometimes off but nothing to feel worried about, I recommend

Lo
Review №49

This was once my go to store...BUT!!!I REALLY DONT CARE FOR THE STORE MANAGER/EMPLOYEE TRISH...SHE IS OVERBEARING AND ARGUMENTATIVE...THIS IS THE THIRD TIME IVE HAD TO ALMOST GO TO ANOTHER LEVEL WITH HER...TODAY WAS STRIKE THREE...SHE HAS AN I DONT CARE WHAT YOU SAY...SHES ALWAYS RIGHT...I COULD WRITE A BOOK OF COMPLAINTS ABOUT HER BUT I HAVE A LIMITED NUMBER OF LETTERS...😡😠😣✌

Al
Review №50

Great store. Sue is the best

De
Review №51

I always have great customer service here

lo
Review №52

Great selection and fantastic customer service!

Ka
Review №53

Nice employees and shelves were stocked.

Li
Review №54

Clean and easy to find things

Br
Review №55

Nice clean store better selections!!!

jo
Review №56

Helpful personnel, clean and tidy.

Zo
Review №57

Straight neighbor, and it feels like care and time is spending time together here

Da
Review №58

They were out of liquid Tylenol I needed for my little guys fever

Ju
Review №59

Very friendly and clean. Need more workers.

PR
Review №60

Clean and full shelves, cashier made conversation and engaged himself in his job.

Ap
Review №61

God as always

Ca
Review №62

Employees are very nice

Ca
Review №63

Been shopping here for at least 10 years.

le
Review №64

Nice customer service

Ja
Review №65

Friendly sales staff

ch
Review №66

Great

To
Review №67

Great service

It
Review №68

Friendly staff

Li
Review №69

GREAT customer service!!!

Ev
Review №70

Always friendly

Cy
Review №71

Long lones, rude employees

Ch
Review №72

Great employees

Ju
Review №73

Dirty stores with rude workers

Ma
Review №74

Five stars

An
Review №75

Little store for household needs

La
Review №76

Always very friendly

Je
Review №77

Filthy and always out of stuff

La
Review №78

Good

Ky
Review №79

Cheap prices

Ch
Review №80

Friendly Staff

St
Review №81

Prices

To
Review №82

Car

Su
Review №83

🤗🙃🙃

Ma
Review №84

Excellent place to buy

Ju
Review №85

I love it because we talk at 7 oclock and they close at 9 oclock. So we want very hard-working people.

Ja
Review №86

Grwat

Information
18 Photos
86 Comments
4.1 Rating
  • Address:9474 Lackland Rd, Overland, MO 63114, United States
  • Site:https://familydollar.com/locations/mo/overland/26399/
  • Phone:+1 314-824-0122
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations
  • Foot Locker9166 Overland Plaza, Overland, MO 63114, United States